Super Service Award Winner 2006-Present! As one of the Valley's few companies that specialize in just irrigation service, Controlled Rain has established itself as a leader in it's field. With Controlled Rain you don't get a jack of all trades serviceman. You get a specialist with experience and knowledge in all aspects of lawn and landscape irrigation. As a family owned business, with over 30 years of experience, Ken Wells, his wife Kim Wells, and son Josh Wells have brought a Midwestern work ethic to the Valley. Focusing on honest and dependable service, Controlled Rain has differentiated itself from the competition and has become synonymous with quality customer service.
Business highlights
30 years of trusted experience
Services we offer
Irrigation Systems Installation & Service. Low Voltage Outdoor Lighting.
Description of Work: They were promt effecient and courteous. Happy to reccomend them
Rating Category
Rating out of 5
Yes, I recommend this pro
$50
Jenny N.
01/2013
5.0
irrigation systems
 + -1 more
The work was done on time - they showed up when they said they would, did the work in one day, and it's been hassle-free ever since.
Description of Work: A whole new drip system in the front and back yard to be installed, and a new control box.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Steve K.
12/2012
5.0
irrigation systems
 + -1 more
Excellent help. Needed a company we could count on after my father passed away and Mother was left to deal with the irrigation system. They are perfect: Family owned and responsible. Very helpful and professional.
Description of Work: repair and adjust irrigation drip system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
David T.
12/2012
5.0
irrigation systems
 + -1 more
The technician was able to rebuild our control valves in place and then successfully tested the system. He also diagnosed potential problems with our clock/controller, and suggested a source for a replacement that I could install myself. The price of the work was very reasonable (and I used a discount coupon found on Angie's List), the technician was very efficient and courteous, and I will use their services again as needed and recommend them to others.
Description of Work: We have been having problems with our irrigation system (drip and sprinklers) for quite some time, so I called Controlled Rain and set up a visit for investigation and an estimate. I called and had them send out a technician to do the work, which included rebuilding the in-ground valves .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Richard F.
12/2012
5.0
irrigation systems
 + -1 more
Called at 7:15am, received a call back at 7:55am. 5 Minutes before they are scheduled to open. Sent out Josh the same day to take a look at a leaking valve in the back yard. Was very honest, and said to do a couple of things and will return to fix on Wednesday. Not an issue since the water was able to be turned off. Was going to replace the pipes connecting the valves (3 valves). Estimate was $110, with $10 off for the Angie's list coupon. When Josh returned on Wednesday (at 9am, the scheduled time) and went to go to work. 5 minutes later Josh tells me the valves were simply loose. Was really cool and just said how would anyone know when its under water. After talking about if we should move forward with pipe replacement, based on his suggestion it wasn't really needed. After he tighten all the valves, and checked for leaks, said he was going to do an evaluation of the whole yard. He checked all heads, coverage and anything pertaining to the sprinklers. Not only did he do all that, he set the timer, and made a couple of adjustments. After all this (about 30 minutes worth of work), wrote a check for $45. Only charged me to re-wire the valves and the the yard evaluation. Would use these guys again and again. Great service, and extreme honest and fair. Josh, your the man a a great complement to a great company!
Description of Work: Amazing service. Quick call back, quick service estimate, quick return to finish the job
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Andy M.
12/2012
5.0
irrigation systems
 + -1 more
We called Controlled Rain and left a message. They returned the call within 30 minutes and an employee was at our house in just a couple of hours! The man was polite, professional and neatly dressed, giving a good first impression. He examined the system and diagnosed the problem, giving us a written estimate. He needed to get a part to repair the system and let the area dry out a bit, so he arranged to return the next day to replace the valve. He turned the water off in the meantime to stop the continuous leaking that had been covering part of the sidewalk in front of our house for days. He returned the next day, replaced the complete valve, and the system was fixed. No more leaks! Their prices seem fair, not super cheap but not outrageous, and the service was outstanding. They did not try to tell us that we needed more work done than was necessary which is always something that we watch for. Overall, it was an excellent experience. We had an knowledgeable, professional employee out to address our irrigation problem within just a few hours of our initial phone call, and then he returned to complete the repair the following day. What more could you ask for? We will definitely use this company again if we have a problem with our irrigation system in the future, and I would recommend them to others.
Description of Work: We called Controlled Rain to check out a leak we had in our sprinkler system. They came out, assessed the problem, and gave us an estimate. They returned the following day to do the repair. They replaced a valve in the sprinkler system and that fixed the problem.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Becky M.
12/2012
4.0
irrigation systems
 + -1 more
The employee came out quickly and we tried to figure out where it was coming from. He showed me how to turn on each timer to pinpoint the leak. Found out it was just overwatering. Didn't charge us anything
Description of Work: We had a huge unknown leak in the front yard.
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dee G.
12/2012
5.0
irrigation systems
 + -1 more
Ken is a wonderful example of competence and professionalism! We planted 13 plants we bought at The Desert Botanical Garden's plant sale, and Ken added individual lines and sprinkler heads to each plant in no time at all. It would've been an all weekend project for me, and Ken had it completed in about 1.5 hours. He is always prompt, reliable, and 'no nonsense'. I would definitely recommend his service, and will use him for all my irrigation needs.
Description of Work: Installation of an additional 13 sprinklers to existing desert landscaping.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
daniela S.
12/2012
5.0
irrigation systems
 + -1 more
The irrigation controller wasn't working. It appears everything was OK at the controller but no power at the valves. We feared the cable had beed broken. The cable was running under the driveway, so it was bad. He gave me estimate including finding the cable and repairing. Luckily the break was before the driveway and he find it right away. He fixed it and revised the estimate to reflect the actual work done. I would recommend them highly.
Description of Work: The irrigation system was not working. They came right away and provided me with an estimate to repair the cable from the controller to the valves. After they found the break, they spliced it and review the estimate as it was a much simpler job than expected.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Jim G.
10/2012
5.0
irrigation systems
 + -1 more
Ken came out and fixed our leaky irrigation line. He did a great job. We have used him in the past. He is always great, charges a fair price and a pleasure to work with every time. Thank you.
Description of Work: Ken came out and fixed our leaky irrigation line. He did a great job. We have used him in the past. He is always great, charges a fair price and a pleasure to work with every time. Thank you.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
RJ D.
10/2012
5.0
irrigation systems
 + -1 more
went very very well from 1st phone call to end of service call. see above comments.
Description of Work: I had a flooding event in my yard, discovered in the late of an evening when i came home. I tracked it to ..i believed..to a sprinkler control system, but i wasnt 100% sure as there was so much water where it shouldnt be and it was 9pm or so. i was able to stop it temporarily until the morning. i made several calls, including to AHS my home warrenty company and the irrigation company they recommended. never heard from any of them. i got on angies list of course, and found Controlled Rain. Made a call to them, within a couple of hours Josh arrived, went thru everything and made sure everything was properly shut off. then he gave me several good ideas, good ball park prices and time frames and common sense suggestions for deciding how when to do things. he most certainly could have pushed getting a repair done now, he did not, he gave me good insights as to how and when to do repairs.. i told him i need to re-hab and potentially entirely re-make my back yard anyway..once i get that going then to call Controlled Rain...and i most certainly WILL call Controlled Rain! Josh was very supportive of his company and their business service, and of me as a customer needing a repair. i will use and recommend Controlled Rain. Thank You!
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michelle F.
10/2012
5.0
irrigation systems
 + -1 more
The company came and looked at our system and identified the problems. They had to return a couple days later with the parts and completed the work in about 2 hours.
Description of Work: We had two sprinkler valves replaced and all areas checked for accurate water pressure.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Rose H.
10/2012
5.0
irrigation systems
 + -1 more
Ken met me at the houses on the same day that I made the initial call. He gave me a verbal estimate but then also emailed me a written estimate. The work was scheduled quickly after we made our decision to proceed with both jobs. The final bill came in at exactly the estimated price. They were professional, courteous and always on time. I would definitely use them again.
Description of Work: Controlled Rain performed two jobs for us at two separate locations. The first job was at our previous home which we are turning into a rental. There are three trees at this location that we planted 2 & 3 year ago. The were not on any sort of drip line, as we were told that is not the best way to water trees. For three years my husband babied the trees, watering with a hose 2-3 times a week depending on the time of year. We knew we could not expect renters to give them that sort of TLC so we contacted Controlled Rain to see what they recommended. They ended up adding 4 drip heads around each tree that ran off the existing drip line for the shrubs. We paid $265 for this job. The other job was at our new house. We could run the back drip line by turning it on manually at the controller box, but it would not run off the timer. They replaced controller and buried the box below ground (for some reason this was never buried and the actual box just sat over the top of the controller above ground). The cost for this job was $175.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$440
Fran G.
10/2012
5.0
irrigation systems
 + -1 more
Controlled Rain responded immediately from the first call. They arrived when they said they would. They completed in job in one day and it has worked perfectly since. I would definitely use them again and recommend them to others. They were prompt, curtious, reasonable, and thorough. We couldn't be happier.
Description of Work: They completely redid our irrigation system. The one we had was over 15 years old.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Steve N.
10/2012
5.0
irrigation systems
 + -1 more
Everything went great, the reapir was completed and the leak stopped.
Description of Work: I had a leak in my irrigation system. I called and left a message. Within a half hour they called back and set an appointment. The service man was on time, thoroughly checked the problem and gave me an estimate. I authorized repair, he completed it quickly and the issue was solved. The problem was where one pipe fit into another. He took the time to make a better repair than had originally been there so the problem would not occur again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Lu Ann W.
10/2012
5.0
irrigation systems
 + -1 more
It was a pleasure working with Josh and his team. Josh is beyond professional, he is a perfectionist which is an ideal quality in this line of work. I am very happy with the results.
Description of Work: Complete "redo" of old sprinkler system with a complex layout and installion of timer box.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Greg Z.
10/2012
1.0
irrigation systems
 + -1 more
The irrigation box was overflowing with water. Someone came out and "fixed" it. The next day the sprinkler system ran all day because the valve that was apparently fixed would not shut off. Someone came out and fixed it. When I came home later that day the box was overflowing with water again. I called and someone came out to take a look. They now want to charge $150 to replace the valve. I don't understand why the valve was not replaced during the first visit. No one should have to pay $270( $120+$150) to replace a valve.
Description of Work: Fix overflowing irrigation box.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$120
Response from Controlled Rain Inc
We are sorry that your expectations were not met. The first visit was for a leak in the valve box which was caused by the valve box being run over. The box had cut into the drip line causing leaking in the box area. Upon digging it up it was also noted to your wife and on the invoice that a pressure regulator was not installed and the drip system needed one. We installed the regulator, fixed the leak, checked the zone and nothing was leaking. The next day we were called for more leaking and we responded quickly. This time the grass zone would not shut off and was leaking. We flushed the valve, ran it a few times and it seemed to be working fine. We explained to you that the grass valve was a different valve (a cheaper valve) than what we had worked on the day before, that it may act up again so keep an eye on it, but we got it working at no charge to you. You called again and we responded quickly and that cheaper valve was acting up again and you were told by the Irrigation Tech that it needed to be replaced which you declined. We tried to communicate to you that there were multiple problems (2 separate valves and separate leaks) with the system but apparantly you did not understand this. We do not double charge, we warranty all our work and could have charged a call for the second visit which we did not. Again, we are sorry for your misunderstanding.
Timothy W.
10/2012
5.0
irrigation systems
 + -1 more
Ken and his son are simply the best. When I originally contacted Ken gave an estimate but was afraid he might be too busy to do the week we were home. When he recieved a cancellation I got a call and took the spot. Ken arrived on time he and his creww did a wonderful job, plus when they found a problem with my controll box circuit board they replaced it under warranty. (it was previously installed by another company) They left my property clean and neat. I think they are probably the best there is at this work. Thanks again guys GO BIG RED
Description of Work: Replace entire drip irrigation system front and rear, 17 new sprinkler heads,plus
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Eugene K.
09/2012
5.0
irrigation systems
 + -1 more
Excellent response to initial phone call and it was easy to schedule the appointment. Service person was prompt and described what the issues and options for repair were without pressure to do additional work. I thought the price was fair and the service was top notch. I will use this service again when I need to install a new lighting system for my yard and walks,
Description of Work: Repaired drip system, replaced valve and timer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Paulette & George P.
09/2012
5.0
irrigation systems
 + -1 more
Not only was Justin a seasoned and very experienced professional, he was a great communicator and we felt he was genuinely customer service oriented. The labor was guaranteed by Controlled Rain and they advised us to use parts that would prove reliable for us for several years. When he tested the new system after installation, it worked flawlessly... far better than what we had before and the loud and dangerous water hammering was finally gone for good. We hate that we had to pay $370 to several other providers just to finally figure out it was an irrigation problem but we felt like the $396 that Controlled Rain charged us was very reasonable considering we upgraded the whole system to guard against future problems. Water hammer is nothing to mess around with. And thanks to Controlled Rain, prompt and top-notch, we rest easier these days.
Description of Work: Six weeks ago, we began to experience a horrible noise that shook the windows in the whole house, seemingly coming from the roof. We called in HVAC providers to check out the A/C and evap cooler on the roof ($125). All OK. Then we called in a plumber who suggested we might be hearing "water hammer" from the water pipes inside the house walls vibrating (a situation that can be disastrous if not repaired quickly). We had him repair the suspect main valve supplying water to the house ($245). He said it might also be an irrigation problem. Sure enough, the next day the thunderous noise began again. We then called Controlled Rain to check out if our irrigation system was causing it. Bingo!! Justin arrived on time the day after our call, tested a few stations, and immediately diagnosed the problem correctly. He advised that we replace not only the faulty, low-quality, off-the-shelf valves but to replace all of them with upgraded valves with proven superior performance and multi-year factory warranties. He provided an estimate for the work and we agreed. He returned the next morning with all the parts needed in hand. He replaced four valves in our back yard and two valves in our front yard. At no extra cost, he replaced a home-made shelter for the front valves by re-plumbing them inside a round, ground-level irrigation box designed specifically for that purpose. He was finished in about two hours and the final bill was exactly what he estimated.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$396
Stacy M.
09/2012
5.0
irrigation systems
 + -1 more
Controlled Rain was contacted due to the overwhelming recommendations on Angie's List. They were very friendly when scheduling the appointment. When the day of the initial appointment arrived we were experiencing rain which would have made diagnosing the problem difficult, the tech contacted us by phone to reschedule and was also very friendly. The day of the appointment the tech arrived on time after contacting us by phone to advise he was 15 minutes away. The work was completed with a thorough explanation of services performed by the tech and he offered advice for DIY to prevent future service calls and fees. Great Angie's List find!
Description of Work: Replace irrigation valve diaphragm, adjust flow control on all valves, reset run times, and replaced section of drip line that was leaking.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Jon F.
08/2012
5.0
irrigation systems
 + -1 more
Repair dude came out, fixed the leak I knew about, checked entire property found 3 more leaks and di it all for $95.00. He is located in Mesa and I live in Cave Creek, AZ! Great Job!
Description of Work: Came out same day 2 hours after I called! I live in Cave Creek, AZ. The repairman checked the entire property and found/fixed 4 underground leaks too for under $100.00. I had only known about 1 leak! Give this company a call when you need your sprinkler system repaired. I would definetely have them back when needed!! THANKS FOR YOUR HELP!! Jon
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
PURVESH P.
08/2012
5.0
irrigation systems
 + -1 more
Ken called in the morning and showed up ontime. He did an excellent job explaining the issue. I only had an issue with one valve but I asked him to replace both and he did. Price is reasonable and he has two year warranty on the work he performs. . I would definitely call Ken for future irrigation needs.
Description of Work: Replaced both valves for zone 1 and 2.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$198
Connie M.
07/2012
5.0
irrigation systems
 + -1 more
We discovered that there was a leak in the area of one of our irrigation system valves. My husband did not think he could repair this, so I called Controlled Rain after checking Angie's List for recommendations. I left a message on a Saturday, and had a call-back on Monday morning. A technician, Josh, was scheduled for Wednesday. Josh arrived very promptly on Wednesday, saw that we had a cracked filter which he said should just be removed, and then checked our system and fixed a couple of small problems he found. He was all done in probably about 30-45 minutes. Very professional, and we were very satisfied. We also thought the price was very reasonable.
Description of Work: Fixed leak in valve area. Checked functioning of entire lawn irrigation system. Adjusted heads and replaced 2 nozzles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$103
Cheryl P.
07/2012
5.0
irrigation systems
 + -1 more
They were very prompt and provided good recommendations. They were very thorough and professional.
Description of Work: Redo the irrigation system in the front of the house and add lines to the back yard. Replace control unit.
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*Contact business to see additional licenses.
Service Categories
Lawn Irrigation,
Landscaping - Lighting
FAQ
Controlled Rain Inc is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 4:00 PM
Controlled Rain Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa