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My Garage Guys

Garage Doors

About us

My Garage Guys offers professional garage door service, repair, and installation at affordable rates. We are dedicated to giving our customers the highest quality workmanship and parts, while maintaining the highest standard of customer service.

Business highlights

14 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Garage Door Service - Garage Door Repair & Replacement - Garage Door Opener Repair & Installation - Garage Door Spring Replacement - Annual Garage Door Maintenance - Garage Door Weather Seal Replacement - We Also Quiet Noisy Doors

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7478 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
11%
3
5%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Showing 51-75 of 478 reviews

Jeff S.
10/2017
5.0
garage doors
  + -1 more
Went fine. Unfortunately company had some vehicle trouble that day but still managed to show up and preform work in time I was quoted.
Description of Work: Had a wireless garage door opener installed and a garage door inspection and maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$70

Cat S.
10/2017
5.0
garage doors
  + -1 more
It was an excellent transaction and the guy was really nice and helpful.
Description of Work: The guy came by and installed a cook keyless entry on the outside of my garage. I asked him why I didn’t have an emergency cord on my unit to shut it down and he promptly pulled one out of his truck and installed it for free!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

J R.
10/2017
5.0
garage doors
  + -1 more
Doug called while en-route and gave me expected arrival time which was exactly at the appointment time, great start! Arrived, I showed him a video of what was happening, he was professional and pleasant. He inspected, lubricated and adjusted and then it closed and opened properly. He explained the adjustment might work for a while or might not and I should consider replacing the door as he showed me where two panels of the door are bent and the roller is not straight. Door is 25 yrs old and replacement panels not available. I asked for a ball park figure on replacement which he gave me and I felt in no way pressured nor did I feel he was trying to up sell. He gave me the information and he pointed out the damage and what to watch for. It is still working properly two months later and will definitely consider having him do the replacement when the time comes.
Description of Work: My electric garage door would not close consistently, sometimes close and sometimes start closing, stop midway and reopen as if there were something in the way. There was no reason I could see that prevented closing as there was nothing in the way and electronic eyes on either side appeared to be lined up and working. It wasn't an urgent situation for it would eventually close after a few tries, and I finally called for an appointment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark B.
09/2017
5.0
garage doors
  + -1 more
He fixed it right away. Knew what needed to be done
Description of Work: Garage door broke

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara R.
09/2017
5.0
garage doors
  + -1 more
I cancelled the service and did not use this vendor. However, I would use another time if I could order parts in advance.
Description of Work: I could not use the service because my garage door is an odd size and they did not carry the size of weather seal I needed.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

DENISE M.
09/2017
4.0
garage doors
  + -1 more
Took a couple of trips to get the right opener. Have not heard back from them since my last emails,l as there is still work I want finished.
Description of Work: Garage door opener

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0

$400

Chuck C.
08/2017
5.0
garage doors
  + -1 more
OK. Moved shortly afterwards so no way to know if there were any problems or needs later.
Description of Work: Annual servicing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Cheryl M.
08/2017
5.0
garage doors
  + -1 more
He came right out. Our door almost fell off. Price was average. I really didn't call anybody else. He was out here in minutes. He was a nice guy.
Description of Work: He put a new garage door on and we had it insulated. We had a couple upgrades. He put some lifetime lowers on it and insulated the door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Jack P.
08/2017
4.0
garage doors
  + -1 more
Very well. Pretty much told me what I already knew.
Description of Work: Garage door inspection.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Carol M.
07/2017
5.0
garage doors
  + -1 more
Technician was professional, thorough, prompt and efficient.
Description of Work: "Tune-up" on garage door. Lubrication.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

teri B.
07/2017
5.0
garage doors
  + -1 more
Excellent service, quick and complete.
Description of Work: Garage keypad was installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Carol B.
07/2017
5.0
garage doors
  + -1 more
The garage door is so much quieter and operates much smoother. Very pleased.
Description of Work: Garage door tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Dan A.
07/2017
2.0
garage doors
  + -1 more
Well big waste of 30 bucks guys was there for 5 minutes sprayed some lube little bit grease on opener that was it big waste of 30 bucks.
Description of Work: Garage door service.
Rating CategoryRating out of 5

William G.
07/2017
5.0
garage doors
  + -1 more
The tech replaced all of the garage door rollers (8) and sprayed them with lubricant, then tested the door to insure it was working well. He also mentioned that my door spring would need to be replaced soon.
Description of Work: Replacement of our single garage door rollers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Denise K.
07/2017
5.0
garage doors
  + -1 more
very well and no problems encountered
Description of Work: garage door inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Richard C.
07/2017
3.0
garage doors
  + -1 more
He spent 5 minutes, sprayed some lube on the tracks, and left. Door still has issues.
Description of Work: Tune up the garage door

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Response from My Garage Guys
Sir, the whole point of the tuneup is to do annual maintenance and inspection, not repair, at an affordable price. Additional repairs cost additional money. Sorry we could not overhaul your door for free. If you refer to your invoice you will see that we gave you a writeup of your garage doors needs. Good day.

Pamela B.
07/2017
5.0
garage doors
  + -1 more
Very well. They were punctual and professional.
Description of Work: Overall inspection of my garage door & lubricate the springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Karey K.
07/2017
1.0
garage doors
  + -1 more
No one has called to set up appt so work has not been completed
Description of Work: Keyless remote installation

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from My Garage Guys
You DID NOT leave a phone number for us to call. We have sent out multiple emails trying to reach you with no response.

Rosemary T.
07/2017
1.0
garage doors
  + -1 more
I would not hire this company again. The serviceman was arrogant. He said I needed a new garage door opener. I called a different company who came out. They tightened a switch. Then the garage door opener worked fine. In other words he was trying to take advantage of me.
Description of Work: The serviceman was hired to install a keyless entry pad and to inspect the garage door mechanism.

Rating CategoryRating out of 5
value
5.0
professionalism
1.0
punctuality
5.0


Response from My Garage Guys
Hello Mrs. [Member Name Removed]. This is the owner. I was the technician at you property and would like to straighten this up. Upon arrival before we could perform the tuneup or keypad installation you told me there was an issue with the garage door opener. You then showed me what it was doing. I told you it could be caused by multiple things and it would need to be diagnosed and that if it was a major repair it would be additional. You then asked how much a new system would cost. We quoted you for new system. You proceeded to tell me that you had a home warranty and you would call them for the repair just in case it needs replaced so it would be cheaper. I then told you to wait for the keypad until the work was performed just in case to ensure that the keypad would be compatible and work properly. You never even gave me the chance to get a ladder to diagnose the situation but rather just assumed the worst.

Charles P.
07/2017
5.0
garage doors
  + -1 more
Great - did not try to sell me anything extra. All went well.
Description of Work: Tune-up. Adjust auto-reverse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Colleen M.
07/2017
5.0
garage doors
  + -1 more
very well, handled quickly and professionally
Description of Work: garage door tune-up and key less entry pad installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Karen S.
06/2017
1.0
garage doors
  + -1 more
My garage door had been sounding very loud upon lift and lowering. I ordered the 23 point inspection and tune up thinking it would make a difference. Shawn came out and sprayed the rollers and hinges with a can of garage lube in less than 5 min. (It was actually closer to 2 because I set a timer and showed him.) He said the next step would be to replace the rollers for $89. I was very disappointed in the fact that I paid $29 for less than 5 min. service. Doug the owner called me that evening and I explained my concerns to him, also. I feel I was overcharged for the service. Today, the door is still very noisy so I called Doug again and asked him if the $29 could be applied towards the $89 to replace the rollers. He said that was basically advertising for Angie's and they don't make anything, so the answer was 'no'.
Description of Work: Shawn came out and sprayed the rollers and hinges with a can of garage lube in less than 5 min.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
4.0
punctuality
4.0

$29

Response from My Garage Guys
I would like to straighten something up here. First, our tuneup is just a tuneup, not an overhaul of the door. It consists of minor adjustments of the opener, safety eyes, lubrication, and safety/functionality inspection of the door. You tried to con us into giving you rollers for free. Nowhere in our description of the tuneup does it say free parts. You then wanted the $29 applied towards rollers on the second trip. I explained to you that on the original trip that would not be an issue but now we are making a second trip we would not apply the $29. We then proceeded to tell you that if we applied the $29 we would make nothing do to making 2 trips. You hold your word mam. You said you were going to bash our name if we didn't give you free parts and you did. We did exactly what our tuneup is described as. We told you what the problem was. We gave you the chance to replace them on site and apply the $29. You decided the best action was reaction when we told you no free parts. Here is my reaction. We will no be bullied. You cannot have your cake and eat it too. You are the worst type of customer a company can have and I do not wish this type of behavior or slander on anybody. Have a nice day.

Sheila A.
06/2017
5.0
garage doors
  + -1 more
Very very well. He gave good advice on upkeep of rollers etc and did not have right bottom strip and made a second trip to replace with right one.
Description of Work: Garage door tune up and replaced bottom weatherstrip

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ivan K.
06/2017
5.0
garage doors
  + -1 more
The vendor was able to do the work on the same day that we contacted them. The work was done in a professional manner and we have had no issues with the door ever since.
Description of Work: Garage door adjustment and replacement of weatherstripping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Staci B.
06/2017
5.0
garage doors
  + -1 more
The tech was on time, friendly and professional. Got the job done quickly and correctly. No complaints
Description of Work: Garage door tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

3980 East Triple Crown Drive, San Tan Valley, AZ 85140

http://www.repairphoenixgaragedoor.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 11:00 PM
Tuesday:
9:00 AM - 11:00 PM
Wednesday:
9:00 AM - 11:00 PM
Thursday:
9:00 AM - 11:00 PM
Friday:
9:00 AM - 11:00 PM
Saturday:
9:00 AM - 11:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

My Garage Guys is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 11:00 PM

Tuesday: 9:00 AM - 11:00 PM

Wednesday: 9:00 AM - 11:00 PM

Thursday: 9:00 AM - 11:00 PM

Friday: 9:00 AM - 11:00 PM

Saturday: 9:00 AM - 11:00 PM

My Garage Guys accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, My Garage Guys offers free project estimates.
Yes, My Garage Guys offers eco-friendly accreditations.
No, My Garage Guys does not offer a senior discount.
Yes, My Garage Guys offers emergency services.
Yes, My Garage Guys offers warranties.
My Garage Guys offers the following services: Garage Door Service - Garage Door Repair & Replacement - Garage Door Opener Repair & Installation - Garage Door Spring Replacement - Annual Garage Door Maintenance - Garage Door Weather Seal Replacement - We Also Quiet Noisy Doors

Contact information

3980 East Triple Crown Drive, San Tan Valley, AZ 85140

http://www.repairphoenixgaragedoor.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 11:00 PM
Tuesday:
9:00 AM - 11:00 PM
Wednesday:
9:00 AM - 11:00 PM
Thursday:
9:00 AM - 11:00 PM
Friday:
9:00 AM - 11:00 PM
Saturday:
9:00 AM - 11:00 PM