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"***STAY AWAY*** They should remove the word "Solutions" from their name. That is far from what they provide. I started the process with Arizona Foundation "solutions" back in May of 2021 to fix a retaining wall/foundation. After meeting with the sales person they did let me know that they can proceed with engineering the "solution". After about 30 days I met with the sales person again so he could present the "solution" and take a deposit. I agreed to the option they offered and they stated I would be on the calendar to be completed before December 2021. During the permitting process there were items that came up that were needed from me directly by the county. These items were provided. After these items were provided I had not been contacted by anyone at the company to schedule the repair. At at the same time I was told by the county that Arizona Foundation "Solutions" was needing more engineering from me to complete the job. Obviously this was concerning as I should have heard about this directly from the company I was spending ten's of thousands of dollars with. However it was crickets. After reaching out to the sales person by call, text, email with no response before the holidays, I gave him the benefit of the doubt and waited until after the holidays and tried again with no avail. I then was put in contact with the "Area Sales Manager" whom after a week reviewed everything and let me now that the project they had in their hands for 7-8 months now was unfortunately out of scope for their company to complete and said they would be refunding me my deposit. I questioned how was this job reviewed and drawn out by an engineer and yet its somehow not able to be completed by them? Another week went by and the same manager contacting me and let me know that the owner reviewed and said they would solve this and get the job completed. I mistrustfully agreed for them to continue. After waiting another 2 weeks with no communication, I reached back out only to find out they were wrong and actually could not come up with a "solution" and would be refunding me my deposit (again). I waited another 2 weeks for my check to come in the mail and then called again to now find out they sent the check to a wrong address and would need to cancel that check and send out another. I asked for them overnight the check for my inconvenience and the refused to as this was an "additional cost that had to be approved". Throughout the most recent 2 months I tried to get the owners (Bob Brown) attention by phone/email to discuss my entire situation and was told he was in "meetings" 10/10 times I called. I was FINALLY able to get him to call back once I called every hour on the hour same day. As I expressed to the owner, the incompetency and ignorance starts at the top at his company. Not only was the communication poor at best during my dealings, the fact that an apologize nor any remorse was expressed on how my customer service experience was. A few key items to any contracting/construction work is setting expectations, communication, and follow through. NONE of which was provided by Arizona Foundation "Solutions". This type of work is extremely costly and any company completing it should be handling their customers with at least some respect while they spend a price of a new car or part of a college tuition on."

"The backsplash grout is cracking at the counter top as it has done in several places. While the first time the grout cracked, this company came out to fix it, the second time I was told it would be called "maintenance" and I would be charged, even though the work should still be under warranty. The first time it happened I was told that's common problem which surprised me. I don't think maintenance is an excuse for not fixing a problem created by the company. This was a special kind of grout and should not be cracking within months of the project's completion."

"Cook Remodeling converted my carport to a garage and they did a wonderful job. They made sure everything was perfect and I ended up with a beautiful addition to my home. I worked with Jeff Cook and from our initial meeting, to his estimate, and all the way through construction I felt that he was listening to what I wanted while also sharing his expertise. Everyone that worked at my house, both Cook Remodeling employees and their subcontractors, were professional and treated me with respect. They always were considerate of my needs and they cleaned up at the end of every day. I would definitely work with Cook Remodeling again."

"They did a wonderful job on this and installing my new driveway. Im very happy with their services and have also hired them to do regular lawn maintenance."

"Basurto employees and sub paid meticulous attention to detail. Our patio renovation came out much better than we expected. The crew was polite and very professional. We would definitely consider Basurto for our next project."

"The work went well. We had some delays due to parts (Covid-related) but Kirk was pretty efficient planning all the trades we needed. The end result was great - we finally have a modern kitchen!"

"Great Job! Fast response for a quote, started on time, asked questions and listened to the customer great! The project was done quickly and cleaned up very nice. Would hire again."

"It went well."