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The Home Theater Doctor LLC

Stereo and Home Theater Systems, TV Service - Cable, TV Service - Satellite,

About us

Roger Spohn is The Home Theater Doctor. I can help you get the most out of your home audio or theater system. Serving clients throughout the Valley of the Sun area since 1977, I can eliminate the headaches of hooking up that new TV and Blu-Ray and setting up the network connection. No job is too small or too large for me to handle, and if you just need a little advice I'm happy to help you over the phone at no charge. Whether it's a new installation, or improving the system you already have, the doctor is in! I can tweak just about any system so you can enjoy movies, sports and television at optimal levels. Just remember, I handle all services personally, so when you schedule an appointment you get THE doctor! I'm a popular guy so I may not get to you right away, but when I do you will receive the top notch service that you deserve. Services offered include: * Home theater systems *Diagnostics and system repair *TV mounting * Whole house audio & video * Patio speakers * Network, cable and speaker wiring * Network setup The list above is just a small sampling of my capabilities. Visit my website for a more detailed list of services available. Call The Home Theater Doctor today to schedule an appointment!

Business highlights

24 years of trusted experience

Services we offer

Services offered include: * Home theater systems *Diagnostics and system repair *TV mounting * Whole house audio & video * Patio speakers * Network, cable and speaker wiring * Network setup The list above is just a small sampling of our capabilities. Visit our website for a more detailed list of our services.

Services we don't offer

Component level repairs


Accepted payment methods

Check

Photos of past projects

Reviews

5.087 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 87 reviews

Don M.
10/2016
5.0
home theater design
  + -1 more
Roger mounted the TV to the wall, connected all of the components and re-programmed our remotes. He showed up at the scheduled time and completed all work in a reasonable time period. I would definitely recommend Roger to friends.
Description of Work: We recently moved and all home theater components were in boxes and the TV was not mounted to the wall nor connected to any of the home theater components.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Diane L.
08/2016
5.0
home theater design
  + -1 more
Roger arrived on time as scheduled and went right to work. He got my Apple TV hooked up with my TV and programmed the universal remote. He also adjusted the settings on my TV to make it the most user friendly for us. He's very experienced and knowledgable. He is a professional and I would defiantly use him again.
Description of Work: We purchased a new TV and needed help setting up Apple TV and programming the universal remote control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Diane D.
06/2016
4.0
home theater design
  + -1 more
They were fine. I had to kind of redo some stuff after they left. It was not really configured the way I wanted it. I think they were on time.
Description of Work: I used The Home Theater Doctor.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$500

Response from The Home Theater Doctor LLC
Checking back through my records I can't seem to find any reference to doing this job in September of 2015. Maybe that's not the right date. In any case, I always chat with my customers to determine what their needs and expectations are, and do everything I can to meet them. If something is not done to your satisfaction, please let me know at the time I'm there, or call if you discover it after I've left. I'm more than willing to make it right.

Eric and Linda L.
04/2016
5.0
home theater design
  + -1 more
We highly recommend Roger for his professional and knowledgeable handling of our Home Theater system. Eric and Linda Long
Description of Work: Roger rewired our entire sound system, making it much more user friendly. He also linked our Home Theater, CD player, DVD player, stereo radio system, DVR, etc. on a common Harmony Hub controller.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Sal D.
03/2016
5.0
home theater design
  + -1 more
When Roger showed up at my house, I thought he was going to turn around and leave after seeing the rat nest of wires behind my stereo. Half of my ceiling speakers did not work, the home theater would short out and the subwoofer hummed so bad that my wife unplugged it. Roger went to work immediately and systematically solved each problem. He loomed the tangle of wires into neatly tied cords and installed new wire with better connections to the stereo. Both left and right stereo speaker banks began to work again. The short disappeared, and he re-connected the incorrectly connected sub-woofer. He also coordinated my home theater stereo with my whole house stereo so that music would play through both systems simultaneously. Roger also lined in my XM radio unit so that I would not have to use the lower fidelity radio signal. After some additional fine tuning with settings, the result was that my ceiling speakers have plenty of sound and power that I never had, my sub-woofer was back and I could roll my stereo shelves out from the cabinet without disconnecting speaker wires. Roger is an audiophile and a low voltage electrician, so you get the best of both worlds. He is punctual, intelligent and derives creative solutions to problems. I would definitely hire Roger again for any stereo or home theater issues.
Description of Work: Rewired in-house speakers and home theater system. Integrated audio visual components.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

SALLY J.
03/2016
5.0
home theater design
  + -1 more
Roger returned my call promptly and arrived on time. He explained everything really well and did exactly what I asked. Very polite. I am super glad to have found him!
Description of Work: Fixed my tv set-up so we could use the system with less hassle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Chris W.
02/2016
5.0
home theater design
  + -1 more
Roger was available quickly after first contact. He called when he was on the way and arrived on time. I had a 55" LCD TV to hang above the fireplace with a new MantleMount. He had never seen a mount like this, but easily worked out how to install. Prior to the install, Roger had to get up into the attic to rewire some cable lines to get it in the right spot. He then ran all the wires through the wall to where my home stereo was. It was a tight fit for the TV, but he nailed it on the first try. It was about a 2.5 hours job, but the TV works and looks amazing. All the wires are hidden and the TV looks like it just floats there. He cleaned up before he left. Very happy on my end. Thanks.
Description of Work: Hung a TV above a fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Fredrick S.
01/2016
5.0
home theater design
  + -1 more
Roger called exactly as scheduled and arrived within 10 min of time estimated several days earlier. He was very careful with glass doors on cabinets and all property, He professionally accomplished all our requested tasks. During the final test, we found that one function did not work correctly. He cheerfully and quickly rewired to make all functions work correctly. Roger's phone rang several times during his time in our house, but he gave us 100% of his attention. We were also positively impressed that Roger is ROC licensed. His price was reasonable and less than the big box store's Squad. He made valuable suggestions on sound enhancements in another room -- even told us where to find the best price on what we needed. We unequivocally recommend Roger, The Theater Doctor. This is our first experience with Roger, and we have no personal or business relationship -- other than being s satisfied customer. When we need additional home theater help, Roger will be our first call.
Description of Work: Replace AV receiver and rewire other components

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

JAMES & SHARON S.
12/2015
5.0
home theater design
  + -1 more
One was a monster 65" curved TV in a wall cutout specifically made for the TV. Only Roger's skill allowed this thing to go in, there was only about 1/2 inch all around. He also installed a high end sound bar and taught all of us how to use the entire rig. On the second TV, I had purchased the wrong type of mount but Roger had a correct on with him, gave it to me for cost and saved the day. Highly recommend.
Description of Work: Installed two TV's on walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Graham V.
11/2015
5.0
home theater design, tv sales
  + 0 more
Roger did a great job. Very knowledgeable, professional, and responsive. He responded timely to my questions, arrived on time, and was very productive while he was here. I'm very happy with his work and everything came out great. Thanks Roger!
Description of Work: Roger mounted 2 large flat screen tv's including installing the mounts, hanging the tv's, and concealing the wires behind the wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

BRADLEY D.
10/2015
5.0
cable tv service, home theater design
  + 0 more
My home theater system has several components and a lot of tangled wires. Roger assessed the situation quickly and did what I needed quickly. It all works great. He also squeezed me into a busy schedule. I will definitely contact again.
Description of Work: Switched out DVR and removed CD changer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Eric R.
10/2015
5.0
home theater design
  + -1 more
The work was performed well, on time, and within budget. The contractor works very cleanly, and the workmanship was top notch. I would absolutely hire him again, and have already recommended him to one of my friends.
Description of Work: Installation of several sets of speakers for both home theater and outdoor listening

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Rose Marie S.
10/2015
5.0
satellite tv service, home theater design, tv sales
  + 1 more
I would recommend Roger in a minute. Knows his stuff, and very easy to deal with. He mounted 2 65 inch TVs for me and wired them up to my DirecTv, and neither job was a cakewalk. He also wired my entertainment system into one of the Tvs. His pricing is very fair. Everything has been working great, and when I get the TV for my back patio, I will be giving Roger a call. You should, too - you will not be disappointed. Thanks again, Roger.
Description of Work: Install 2 TVs and wire a home entertainment system in late August 2015

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Jeanine B.
07/2015
5.0
home theater design
  + -1 more
Initially I spoke to Roger on the phone and we discussed what I needed done. We set the appointment time for 10:00 am and he called when he was about 15 minutes away... which I appreciated! I had purchased a table-top TV mount which Roger put together and then he hooked up the TV and also my new indoor, amped antenna. He also found that my sub-woofer was not even turned on... as you can see, I am technically-challenged. Before putting everything back in place, he made sure it was all working. AND, there are no cables showing!! Everything is neat and tidy. Roger definitely knows his business, is personable and a very patient person. I would not hesitate to recommend him to anyone.
Description of Work: Assembled a table-top TV mount, secured the TV to the stand, hooked up the indoor, amped antenna and made sure everything worked as it should.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

lee H.
06/2015
5.0
home theater design
  + -1 more
Roger was excellent. He arrived promptly and called prior to confirm his arrival time. He was professional and knowledgeable, and got the job done quickly. I had a couple of questions on the operation of the home theater after he left and he called me right back. We liked his work and his price was very reasonable. We plan on calling him again for additional work. I highly recommend him.
Description of Work: He fixed our hookup to our home theater and got our television to work with the system. He also did 3 ceiling drops for cable and electricity hookups.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Karen L.
05/2015
5.0
home theater design
  + -1 more
Roger was great -- clearly experienced and focused on satisfying the customer. He directed us to a deal on the new receiver which was better than he was able to get for us which saved us some $$. He was on time, focused, professional, efficient, friendly and responsive to all questions. A laid back kind of guy, who works fast and is easy to be around. Highly recommend his services.
Description of Work: Installed new receiver, sub woofer, blue ray, and helped get high end speakers that had been hardwired into the home system in another room working that had never functioned properly from original install Also helped get us up to speed on technology i.e. internet radio, pandora, etc. Sounds minor but to us was enlightening!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$515

Patrice W.
03/2015
5.0
cable tv service, home theater design
  + 0 more
Roger was very responsive and was out to give me an estimate the same day I called. He then scheduled me 2 days later for the install. He was on time and very courteous. We are very pleased with his work and he cleaned up great and left no trace behind. He also helped me program the tv and taught me a few tricks in setting up the programming. Will absolutely use Roger again in the future!
Description of Work: Installed tv over fireplace and ran electrical to have outlet behind tv, also provided heavy duty tv bracket and HDMI cords.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$284

Don B.
01/2015
5.0
cable tv service, home theater design
  + 0 more
Scott moved a cable for my TV from one room to another. He showed up on time, actually early, and did the work in just a few hours. I was working from home that day, and in a conference call, so Scott thoughtfully left the invoice. Not wanting to interrupt the call, that was very much appreciated. Scott came by later and received payment. Great install, fair prices, and Scott was a pleasure to speak to. He gave me ideas on my next project, a sound system. I will definitely have Scott back for that install.
Description of Work: Moved cable outlet from one room to another thru attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Ravishankar R.
12/2014
5.0
home theater design
  + -1 more
I called Roger seeing the good reviews from AngiesList. He was right on time for the appointment and did a complete analysis and gave a competitive pricing. I then scheduled the work. He was right on time. He asked me all the questions regarding how I want to configure my system and configured it right. It was a 2 days job and Roger did a amazing job. I'll call Roger for all my installations from now on. He is awesome.
Description of Work: Roger installed projector, concealed wiring for the home theatre and configured the receiver

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,150

donald P.
11/2014
5.0
home theater design
  + -1 more
Roger spent nearly 2 hrs imputing all necessary commands for all my components including a new 50" uhdtv and It was very complicated and time consuming. In the end everything worked perfectly and the picture quality is brilliant.
Description of Work: Reprogrammed my universal remote to operate all functions

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from The Home Theater Doctor LLC
Thank you for your review! Repeat customers are the best!

Susan D.
11/2014
5.0
home theater design
  + -1 more
I called mid-morning, he returned my call within 90 minutes and was at my door in less then 20 minutes. He assessed the situation and fixed the problem. He was knowledgable and explained what had happened with the settings and showed me how to fix it, if it happened again. I will definitely call him again if I have any home theatre issues.
Description of Work: My surround sound wasn't working with the TV and he found the problem and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from The Home Theater Doctor LLC
Thanks for your review! I like to put the same care into every job, large or small.

Ronald W.
10/2014
5.0
cable tv service, home theater design
  + 0 more
I had a hard time finding someone to do one of these jobs for me let alone both. He uses good equipment and quality parts. The project went well and I highly recommend his services.
Description of Work: Ran a new coax cable to my office and mounted it. Hung my 70" LCD and ran the cables through the wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Heidi H.
07/2014
5.0
home theater design
  + -1 more
Job was completed in a timely, affordable manner! Very happy with results. Price included the remote.
Description of Work: Connected media center components and surround and programmed universal remote.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from The Home Theater Doctor LLC
Thanks for your review. I pride myself on timeliness and affordability.

Julie A.
07/2014
5.0
home theater design
  + -1 more
Roger is FANTASTIC. He did everything for us and all in one day. He showed up on time and stayed very late getting it all done. Not only did he do a great job but he cleaned up after. It was just the best you can ask for. I recommend him without reservation. Just a gem!
Description of Work: Rogert set up a home theater projection system in our basement. It involved removing an existing ceiling fan, installing the projector, putting wiring in the wall, installing sounds system and assempling and hanging the theater projection screen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from The Home Theater Doctor LLC
Thanks for your fantastic review! It's always gratifying to see a project through to the end, and be appreciated for the work I do.

Gary C.
07/2014
5.0
home theater design
  + -1 more
It's very rare today to find someone as professional and knowledgeable as Roger. I contacted him to install all of the above equipment. When he noticed that I was using 4 remotes he suggested programing all but one to my cox remote. He was very prompt, polite and did outstanding work. I had received a telephone quote from another company before calling The Home Theater Doctor. They had quoted me $300 to do the same work that Roger did for $150. I would diffently use him again.
Description of Work: Connected TV, receiver,sub woofer, DVD player and cox cable box.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from The Home Theater Doctor LLC
Thanks for the great review! I always do my best.

Contact information

1934 E. Camelback Road Suite 120 PMB 477, Phoenix, AZ 85016

http://www.thehometheaterdoctor.com/

Service hours

Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Stereo and Home Theater Systems,
TV Service - Cable,
TV Service - Satellite,
TV Sales,
Home Security Systems,
TV Antenna,
Phone Wiring

FAQ

The Home Theater Doctor LLC is currently rated 5 overall out of 5.

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 6:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 6:00 PM

The Home Theater Doctor LLC accepts the following forms of payment: Check
No, The Home Theater Doctor LLC does not offer free project estimates.
No, The Home Theater Doctor LLC does not offer eco-friendly accreditations.
No, The Home Theater Doctor LLC does not offer a senior discount.
No, The Home Theater Doctor LLC does not offer emergency services.
No, The Home Theater Doctor LLC does not offer warranties.
The Home Theater Doctor LLC offers the following services: Services offered include: * Home theater systems *Diagnostics and system repair *TV mounting * Whole house audio & video * Patio speakers * Network, cable and speaker wiring * Network setup The list above is just a small sampling of our capabilities. Visit our website for a more detailed list of our services.
Component level repairs

Contact information

1934 E. Camelback Road Suite 120 PMB 477, Phoenix, AZ 85016

http://www.thehometheaterdoctor.com/

Service hours

Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM