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The Home Theater Doctor LLC

Stereo and Home Theater Systems, TV Service - Cable, TV Service - Satellite,

About us

Roger Spohn is The Home Theater Doctor. I can help you get the most out of your home audio or theater system. Serving clients throughout the Valley of the Sun area since 1977, I can eliminate the headaches of hooking up that new TV and Blu-Ray and setting up the network connection. No job is too small or too large for me to handle, and if you just need a little advice I'm happy to help you over the phone at no charge. Whether it's a new installation, or improving the system you already have, the doctor is in! I can tweak just about any system so you can enjoy movies, sports and television at optimal levels. Just remember, I handle all services personally, so when you schedule an appointment you get THE doctor! I'm a popular guy so I may not get to you right away, but when I do you will receive the top notch service that you deserve. Services offered include: * Home theater systems *Diagnostics and system repair *TV mounting * Whole house audio & video * Patio speakers * Network, cable and speaker wiring * Network setup The list above is just a small sampling of my capabilities. Visit my website for a more detailed list of services available. Call The Home Theater Doctor today to schedule an appointment!

Business highlights

24 years of trusted experience

Services we offer

Services offered include: * Home theater systems *Diagnostics and system repair *TV mounting * Whole house audio & video * Patio speakers * Network, cable and speaker wiring * Network setup The list above is just a small sampling of our capabilities. Visit our website for a more detailed list of our services.

Services we don't offer

Component level repairs


Accepted payment methods

Check

Photos of past projects

Reviews

5.087 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 87 reviews

Greg B.
08/2020
5.0
home theater design, home security systems
  + 0 more
Roger came on a weekend because he is so busy during the week. He installed a new TV and fixed our old sound system. Our subwoofer was broken so he bought another one and hooked it up later in the day. The whole unit looks much better and more streamlined too. He was very pleasant and arrived right on time. I would definitely call him again.
Description of Work: New TV installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Steven L.
07/2020
5.0
The Doctor was fantastic. I would hire again without hesitation!
Description of Work: Replaced a bad AV receiver, connected other components, and tuned system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dennis G.
08/2019
5.0
home theater design
  + -1 more
Roger just left after spending only one hour to diagnose and fix my home theater issues. He definitely knows his stuff and his price was very reasonable. I highly recommend him!!!
Description of Work: Hook up older home theater system to new smart tv.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JERRY N.
02/2019
5.0
home theater design, cable tv service
  + 0 more
Roger is a real pro at his craft & skill with many years of experience. I was impressed with his knowledge & expertise about audio visual equipment & installation. I would definitely hire Roger again for my AV needs.
Description of Work: Replace amplifier, wiring & update my audio visual equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Darin M.
04/2018
5.0
home theater design
  + -1 more
Roger took the time necessary to diagnose the issues causing the outdoor speakers not to work. It turned out that the previous owner did not label the speaker wire destinations correctly and the existing volume control was not functional. He replaced the defective volume control, corrected and tested all of the wiring, installed new banana plugs to make the speaker wires easier to connect/disconnect, installed a wireless transmitter/receiver to address the subwoofer connection issue, and reconfigured the speakers in my A/V receiver. Roger was professional and took the time necessary to ensure everything was working as desired before he left and charged me the price he quoted even though the job took a bit longer than expected. I would highly recommend Roger to anyone and would not hesitate to hire him again in the future.
Description of Work: Determine why outdoor speakers were not working (dual zone setup) and to provide options to hide wiring from A/V receiver to a subwoofer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Roswell M.
03/2018
5.0
home theater design
  + -1 more
The best way to describe Roger: Pro. He knows what he's doing and he knows how to deliver excellent service. He made two visits, arriving on time for both: 1. Diagnosed quickly and gave ballpark costs; 2. He installed new receiver, fixed wiring and made sure speaker systems throughout house worked as intended. System now works great. We've used two other guys over the past decade for home theater installs/repairs. I went looking for a new guy because they were only OK. If I do this again, say in a new home, I will call Home Theater Doctor without looking anywhere else.
Description of Work: Replace home theater receiver; solve wiring issues

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Saul B.
03/2018
5.0
home theater design
  + -1 more
I have used multiple companies and spent dollars to fix my problem but the problem was never fixed. Then I found Roger on Angies's List. Roger fixed my problem with one small device that no other company recommended. Even the so called large vendors in this business (will not mention names) could not fix the problem but continued to charge me trip fees. Roger even stated if the problem is not fixed he would refund my money. I am so elated Roger fixed my problem which I had for over a year. Thank you Roger. I highly recommend Roger. SB
Description of Work: My TV was not getting a video signal from the rack.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kedar K.
03/2018
5.0
home theater design
  + -1 more
Roger was on time and completely professional. Job turned out great, clean install and great looking.
Description of Work: TV and speaker mounting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Byron A.
12/2017
5.0
home theater design
  + -1 more
Roger did and excellent job for us.
Description of Work: Roger installed and mounted two TV's and the related equipment in the new (1978) home we just purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Stephen K.
11/2017
5.0
home theater design
  + -1 more
Roger arrived on time, as usual, and quietly went about the task of setting up my entire home theater system.
Description of Work: I just moved and needed my entire home theater re-connected.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

LINDA & JOSEPH S.
11/2017
5.0
home theater design
  + -1 more
Roger called ahead when he was on the way and rang the doorbell at the time we'd arranged. (Be aware that Roger is in demand and most appointments are made about a week out.) Roger assessed the situation and methodically checked the connections on the receiver. He eliminated several unused cables, which trimmed down the wodge of cords and cables behind the unit. He tweaked some settings. All the speakers are now working simultaneously. Two hours later, the gear listed on our Harmony remote was operating perfectly. When asked, Roger made a recommendation for a better receiver we can buy in the future when we upgrade our TV to 4K. He sells Denon equipment and promised he will save us money when it's time to purchase a new receiver. Roger told me that he has been in this business for over 40 years. We appreciated his expertise and will not hesitate to call him again.
Description of Work: We had to quickly unplug and pull apart our entertainment center when our water heater ruptured, blew a hole in the drywall, and flooded part of the house. The initial set up of most of the gear in the center dated back to 2010. Before we put the furniture back together and moved it into place, it was the perfect time to eliminate some unused cables and cords and fine tune the settings. Our speakers were randomly working and that also needed to be addressed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Mary D.
10/2017
5.0
home theater design
  + -1 more
Roger was professional and diagnosed the issues efficiently. He also went over and above to help me get a replacement mini amplifier as it was under warranty. The company that made the amplifier doesn't work with end users, but only suppliers. Roger's company was not the one that sold me the amplifier, so he made the extra effort to get some of my original money back, which also meant that I didn't have to ship it back, wait for months for a replacement. Thanks Roger! I'm glad I found someone to support my audio needs that I can trust. That's not an easy task!
Description of Work: My surround sound/Sonos system stopped playing on my patio. And, I had some other "strange" things happening related to my IR remote system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$244.35

Meghan K.
09/2017
5.0
home theater design
  + -1 more
Roger was amazing. He was so professional and was able to do the work quickly without any issues.
Description of Work: Amazon fire box connected to existing system, universal remote reprogrammed, 3 HDMI cables replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$173

Richard S.
08/2017
5.0
home theater design, satellite tv service, cable tv service
  + 1 more
Excellent service provided. The owner, Roger Spohn, answered my call, scheduled the appointment, arrived on time, provided valuable advice, completed the requested services (which included a slightly different but better setup to enable me to use a single remote to operate my A/V system), and demonstrated how everything worked. After he was done with the requested service, he also "cleaned up" the wiring to make everything appear much cleaner and take up less space behind my console. When you call The Home Theater Doctor, you're going to get Roger; he's been in the business almost 40 years and his experience and wealth of knowledge was reflected in his work. Finally, he charged me what I believed to be a very reasonable fee for the work and service provided. Highly recommended.
Description of Work: Connection of A/V components and speakers following acquisition of new A/V console.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

DANIEL S.
08/2017
5.0
home theater design, satellite tv service
  + 0 more
Roger, Did exactly what he said he would do and then some. Very helpful in answering any questions we had. Very professional showed up on time !!!!!!! Would highly recommend. Service date was 7/14/2017 Hang Large Tv on wall.
Description of Work: Wall Mounted Large Tv

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

Terri M.
08/2017
4.0
home theater design, cable tv service
  + 0 more
They responded quickly to my inquiry. Due to lack of an offer to come to look at the work for an estimate, I chose not to use this company.
Description of Work: I was seeking connection of home theatre equipment.

Rating CategoryRating out of 5
responsiveness
5.0

Yes, I recommend this pro

Terri M.
07/2017
4.0
home theater design, cable tv service
  + 0 more
They responded quickly to my inquiry. Due to lack of an offer to come to look at the work for an estimate, I chose not to use this company.
Description of Work: I was seeking connection of home theatre equipment.

Rating CategoryRating out of 5
responsiveness
5.0

Yes, I recommend this pro

Joan W.
05/2017
5.0
home theater design
  + -1 more
Roger discovered (what I had suspected all along) that the original set up, when I purchased the components, was incorrectly wired. He corrected the situation and programmed my Logitech remote to do all the things I wanted. He also showed me a number of important aspects of my system that I found helpful and important. He did a marvelous job. I am very impressed with his knowledge. He definitely gets an A from me.
Description of Work: I asked Roger to make sure my TV and components were hooked up correctly and to reset my Logitech remote.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim D.
04/2017
5.0
home theater design, satellite tv service
  + 0 more
He was on time, he was priced very fairly, and really knew his stuff !! I am a very happy client.
Description of Work: Needed to have my entire surround system and multiple TVs reconnected as we had some remodeling work done at our home. Roger is a great guy, on time, pleasant and knows what he is doing ! I highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patti M.
04/2017
5.0
I had a very good experience. He was able to fix what was wrong. There were things not working right. It was just a mess, everything. Everything is wired for speakers. There's only speakers in the one room. I do not want speakers in every room. The previous owner had done that. He was here for maybe two hours. He did it really quickly. I was surprised. It was a really good price.
Description of Work: He reconnected everything. I needed a new DVD player because mine had bitten the dust. He came in and redid everything. He put in volume dimming switches in two rooms, one for my back patio and one in my office. He set everything up, set up the DVD, reconnected to one singular remote.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Carol C.
04/2017
5.0
home theater design
  + -1 more
Roger was fast and knowledgeable. He set up the new equipment and cleaned up a mess of cable etc that was from a previous installation. Roger was also a wealth of information about which products are worthwhile and the best ways to get the most out or our investment in new AV equipment. I would not hesitate to use him again and again. He was on time, fairly priced and he did immaculate work.
Description of Work: Installation of new AV Receiver and redoing existing cable and mounting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Patti M.
03/2017
5.0
home theater design
  + -1 more
He returned my initial call very quickly and scheduled an appointment within several days. Roger arrived on time and was very professional. He identified the problems, fixed everything, made sure speakers in other rooms and the patio worked and programed a smart remote so that the TV and all the stereo, CD, DVD components are all working seamlessly together. He spent time going over every detail of the set-up and the smart remote. I was extremely pleased with everything and would not hesitate to recommend Roger.
Description of Work: After installing new speakers, several stereo components were not working. I hired Roger to set up the system and resolve the issues..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard B.
02/2017
5.0
home theater design
  + -1 more
Roger did an excellent job, and have refereed to several neighbors, who he also did a good job for.
Description of Work: We needed ceiling speakers replaced, and a woofer installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Patricia V.
11/2016
5.0
home theater design
  + -1 more
We are scheduling him to come back to hook up the audio for the rest of the house. Excellent service and cost effective - I highly recommend him.
Description of Work: Our new house is wired for audio in every room. We did not know where to start!! I found Roger from a Google search and he was a very good find! I don't think there is a home theater issue that he could not solve! He got our existing equipment hooked into our home's audio wiring in the family room and it is wonderful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RICHARD S.
10/2016
5.0
home theater design
  + -1 more
It went excellently. Doctor is a fitting name for Roger. He was professional, competent, very knowledgeable, honest, ethical and friendly. He was able to get components working properly when others before him said it couldn't be done.
Description of Work: Troubleshoot, repair and/or adjust sound system, outdoor speakers, TV remotes and other items associated with our home theater system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

1934 E. Camelback Road Suite 120 PMB 477, Phoenix, AZ 85016

http://www.thehometheaterdoctor.com/

Service hours

Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Stereo and Home Theater Systems,
TV Service - Cable,
TV Service - Satellite,
TV Sales,
Home Security Systems,
TV Antenna,
Phone Wiring

FAQ

The Home Theater Doctor LLC is currently rated 5 overall out of 5.

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 6:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 6:00 PM

The Home Theater Doctor LLC accepts the following forms of payment: Check
No, The Home Theater Doctor LLC does not offer free project estimates.
No, The Home Theater Doctor LLC does not offer eco-friendly accreditations.
No, The Home Theater Doctor LLC does not offer a senior discount.
No, The Home Theater Doctor LLC does not offer emergency services.
No, The Home Theater Doctor LLC does not offer warranties.
The Home Theater Doctor LLC offers the following services: Services offered include: * Home theater systems *Diagnostics and system repair *TV mounting * Whole house audio & video * Patio speakers * Network, cable and speaker wiring * Network setup The list above is just a small sampling of our capabilities. Visit our website for a more detailed list of our services.
Component level repairs

Contact information

1934 E. Camelback Road Suite 120 PMB 477, Phoenix, AZ 85016

http://www.thehometheaterdoctor.com/

Service hours

Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM