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Soft Touch Movers LLC

Moving Companies, Hauling, Home Staging,

About us

At Soft Touch Moving our mission is simple, to make your move stress free. We're passionate about the details that ensure simple and efficient moves. Here are some of the unique things we do differently: - On Time Service. - Upfront Rates - No surprises. - Friendly Uniformed Movers - Attention to detail, from our trucks to our uniforms: spotless. - Stress Free - We meticulously plan and orchestrate your move. - Book days or months in advance. - Our movers are professionals who handle your possessions with care. - Going above and beyond is part of our job, so be ready to be WOWED!. - As professionals, safety always comes first

Business highlights

10 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Moving, packing, unpacking & storage.

Services we don't offer

interstate moving

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8406 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
4%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 76-100 of 406 reviews

Tom D.
03/2017
5.0
moving companies
  + -1 more
I can't rate high enough. Thoroughly impressed with every aspect of this business. On time. Did everything that I covered in the walk through. Finished ahead of schedule. Excellent experience.
Description of Work: Moving miscellaneous household items to new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Nancy B.
03/2017
5.0
moving companies
  + -1 more
Amazing service. Three extremely professional, courteous and timely guys. They made the move smooth and easy. I would definitely recommend these guys!!
Description of Work: SoftTouch moved our goods to our storage unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marta J.
03/2017
5.0
moving companies
  + -1 more
It went very well. They were actually early. I was very satisfied with them.
Description of Work: I hired Soft Touch for my recent move. The movers, Michael, Thomas and Omar were great. They were on time, polite, efficient and very thoughtful. They went above and beyond what I was expecting. If I ever have to move again, I will definitely hire Soft Touch Moving.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Gina B.
02/2017
5.0
moving companies
  + -1 more
Excellent, everything was done in a prompt and efficient way, it all went very smoothly, and the personnel that came out were polite and professional
Description of Work: Local move

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra D.
02/2017
5.0
moving companies
  + -1 more
It went well. Jon, Dakota and Thomas arrived early and worked efficiently and professionally. Got the job done in the 3 hours allotted and the deal I purchased on Angie's List was a very good deal. My only complaint is they knocked a hole in one wall and the office was supposed to follow up and offer repair but no one ever did. It's minor damage - something we can fix ourselves - but the company should have followed up as the guys said they would. It's just the right thing to do. I would still use them again and would recommend them.
Description of Work: Moving from one home to another

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

maria S.
02/2017
5.0
moving companies
  + -1 more
Very well. They were done within the three hours allotted in the Angie's coupon and only charged for supplies and needed blankets. Movers were courteous, on time, efficient and professional. I would recommend this service.
Description of Work: remove furniture from house and place in pod. they wrapped everything and accommodated in pod to make best use of space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jocelyn R.
02/2017
5.0
moving companies
  + -1 more
Scott/Thomas& Jordan were great! Finished with 15 min to spare. Friendly and very helpful
Description of Work: Laborers to move furniture and boxes into a trailer that I was moving out of town in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Bonita A.
02/2017
5.0
moving companies
  + -1 more
These guys were so professional I can not stress that enough they were so efficient they treated my items with care. I would highly recommend them absolutely top-notch. These two men were so professional I only wish I have wrote their names down absolutely amazing thank you!😄
Description of Work: Disassembly of two items and moving.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle T.
02/2017
5.0
moving companies
  + -1 more
GREAT!!! Very hard workers!! Went very fast. They were careful with all items and very friendly and professional. This is the second time I have used Soft Touch and both times were an excellent experience. Will also be scheduling them to move other very large items in the near future! Thank you Soft Touch!!!!
Description of Work: Moving household items from old house to new house. Included large and small items

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

casey P.
01/2017
2.0
moving companies
  + -1 more
Movers were nice. I feel they used way to much packing material and in fact ran out mid way through the move. They charged $6 for packing paper which I found outrageous. So moving 1 room which I was quoted $250 ended up being over $600. Luckily, AMEX agreed with me after disputing so I ended up paying $300 bc they did go over the time quoted.
Description of Work: Called this company because they had a discount offered through Angie's list. They helped me move

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

$600

Response from Soft Touch Movers LLC
Good morning Thank you for your review. We would like to take the time to respond as well. When first contacted regarding move we were not aware we were packing entire contents of home. Our trucks do have limited packing supplies on each truck for any last minutes packing needed. The price quoted over the phone is just that a quote based off information clients provided. However, if we were initially informed packingwould occur, the price would have been quoted differently. Regarding the $6 for packing paper being ridiculous, you may notice next time while your out at Home Depot or other places selling packing paper the prices are a bit more expensive and small amounts. We do appreciate your review, however this review is more of an attack then anything else. We would have appreciated you contacting our office instead of going the route you did and then bashing our company online is a little out of place. Thank you Lisa

Rich K.
01/2017
5.0
moving companies
  + -1 more
They were way better than any of the other movers I spoke with
Description of Work: Moved Furniture

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Soft Touch Movers LLC
Good morning Thank you for your great review! Lisa

Patricia U.
01/2017
5.0
moving companies
  + -1 more
Very smooth. They were prompt, worked hard, and protected my furniture well. They were great!
Description of Work: Moving furniture to a new address.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Soft Touch Movers LLC
Good morning Thank you for your review! We really appreciate the kind words.

mike C.
01/2017
5.0
hauling services, moving companies
  + 0 more
excellent. The movers were very helpful and very respectful of the furnishings. The 3 men were all very professional and very hard working men
Description of Work: move contents of 3 bedroom home to another 3 bedroom home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Catherine M.
01/2017
5.0
moving companies
  + -1 more
Scott was extremely friendly and very professional. I would highly recommend Soft Touch Moving. They were very reasonably priced and would use them again in a heartbeat.
Description of Work: My son's furniture was moved from my garage to his 2nd floor apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Rebecca W.
01/2017
5.0
moving companies
  + -1 more
Very smooth, covered doors! Great price
Description of Work: Great job!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Ali B.
01/2017
5.0
moving companies
  + -1 more
On time, very professional, efficient and quick. I never had such a pleasant experience with moving companies before.
Description of Work: Packing and moving

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Anthony K.
12/2016
5.0
moving companies
  + -1 more
They did a great job and we're very attentive to fragile objects and packed our items well. Great job!
Description of Work: Delivery of our furniture to our new house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dan V.
12/2016
1.0
moving companies
  + -1 more
First off I tried to resolve all issues with owner prior but even after agreeing with their resolving is very poor extended no further help. First off I made the appointment two days prior as it asks we agreed that they would arrive between 2-5pm which works perfect. Well I called in roughly 2pm to find out an eta explained the driver will contact me in a few minutes. 2 hours later I called back after receiving no response from nether office or driver and finally got a call from the driver at 3pm with an eta of 1-2 hours - perfect still in their time frame right? Well the next call came roughly 5:15 explaining they will be about an hour out and had no idea I lived in surprise even after I very clearly stated that when ordering. Well arriving late already they finally came a little after six well upon moving al the stuff to the new house the driver came up and said "by the way broke your office chair" very relaxed and didn't apologize or even write down on the paper. Well understandable assume they would replace it I called in and my now $150 office chair has become about $3.00 because they offer .60 cents a pound for things they break. Never apologized for arriving late or for breaking my stuff just kept stating the laws to me instead of saying sorry. I'd recommend any other company over this. No issues they inflicted were resolved. All I wanted was an apology and a fair deal for things they damaged but received neither. Owner raised voice stating that if every mover that broke something had to actually replace it they'd be out of business. Go with a bigger more reliable company.
Description of Work: I hired them for the obvious services of moving. Used a groupon in combo with truck rent, for 3 hours and and truck it was roughly $303.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$303

MARY S.
12/2016
5.0
moving companies
  + -1 more
I love these guys. Mickel and Randy. So professional and polite. Arrived early and moved me in exactly 2 hours as promised. Great service. Would highly recommend. Wrapped up my furniture that needed wrapping(because i had already boxed a majority of items) Great service!!
Description of Work: Move from an apartment to a house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Sandy H.
12/2016
5.0
moving companies
  + -1 more
They did a great job except for a small dent in my refrigerator.
Description of Work: Used them for a move and they were great.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Dawn J.
11/2016
5.0
moving companies
  + -1 more
The two gentlemen were upbeat, friendly, polite, and extremely helpful. They did an amazing job in a stressful situation as we were separating the household. Tensions were high. They dealt with it professionally and respectfully with grace. Wonderful job!
Description of Work: Moved furniture and boxes from one house to another

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

L G.
11/2016
5.0
moving companies
  + -1 more
They were fine. That was good. They were here for several hours.
Description of Work: I purchased a big deal for Soft Touch Moving & Packing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Barbara D.
11/2016
5.0
moving companies
  + -1 more
They did a great job. Three movers showed up on time. They were friendly, worked quickly, and moved our things with care. Everything they moved made it to the new home in one piece! We were very satisfied with the quality of work provided. We would use them again.
Description of Work: Moved furniture, boxes into our new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Claudio N.
11/2016
5.0
moving companies
  + -1 more
It was a gift for somebody so I'm assuming it went well. They did the work that Sunday when I bought it. They did the work the way they were supposed to. This was the second that I used that same deal. The first time I used them, I used them personally and I thought that they were great. So I'm assuming they did a good job since I didn't hear otherwise. I don't think they charged extra. The workers were great.
Description of Work: They provided moving services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$199

Claudio N.
11/2016
5.0
moving companies
  + -1 more
I assumed it went well, it was an gift. I wasn't charged for anything extra. They were not too late. They were great.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

3411 E CORONA AVE, Phoenix, AZ 85040

http://softtouchmoving.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Moving Companies,
Hauling,
Home Staging,
Storage,
Apartments,
Delivery Service

FAQ

Soft Touch Movers LLC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 10:00 AM - 2:00 PM

Soft Touch Movers LLC accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Soft Touch Movers LLC offers free project estimates.
Yes, Soft Touch Movers LLC offers eco-friendly accreditations.
No, Soft Touch Movers LLC does not offer a senior discount.
Yes, Soft Touch Movers LLC offers emergency services.
No, Soft Touch Movers LLC does not offer warranties.
Soft Touch Movers LLC offers the following services: Moving, packing, unpacking & storage.
interstate moving

Contact information

3411 E CORONA AVE, Phoenix, AZ 85040

http://softtouchmoving.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM