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Soft Touch Movers LLC

Moving Companies, Hauling, Home Staging,

About us

At Soft Touch Moving our mission is simple, to make your move stress free. We're passionate about the details that ensure simple and efficient moves. Here are some of the unique things we do differently: - On Time Service. - Upfront Rates - No surprises. - Friendly Uniformed Movers - Attention to detail, from our trucks to our uniforms: spotless. - Stress Free - We meticulously plan and orchestrate your move. - Book days or months in advance. - Our movers are professionals who handle your possessions with care. - Going above and beyond is part of our job, so be ready to be WOWED!. - As professionals, safety always comes first

Business highlights

10 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Moving, packing, unpacking & storage.

Services we don't offer

interstate moving

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8406 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
4%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 51-75 of 406 reviews

David P.
06/2017
5.0
moving companies
  + -1 more
They were prompt and courteous. We worked hard and moved two storage units to our home in Ahwatukee in just over three hours. Great job and I would hire them again!
Description of Work: Needed to move out of two storage units in Gilbert to a home we purchased in Ahwatukee

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Soft Touch Movers LLC
Thank you! We love hearing your feedback and were glad to help you move!

EDWARD S.
06/2017
5.0
moving companies, home staging
  + 0 more
Without any problems -- very smoothly.
Description of Work: To move from my old home to my new one. Joe and his additional 3 man crew - George, Rashid & Mikail did a great, efficient, fast and professional job that was impressive. They did extra work (like hooking up the washer, dryer & refrigerator). Everything was wrapped in plastic or quilted blankets and the floors of both homes were protected. Nothing was damaged nor were the homes. What a polite and professional crew. Lisa in the office was wonderful too. All phone calls answered and texts sent in a timely manner. Very trustworthy and friendly. Furniture placed where I wanted it more than once -- so pleasant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Larry D.
06/2017
5.0
moving companies
  + -1 more
They called to let me know their status and exactly when they would be arriving (great communication.) Their three men crew arrived at 12:55 PM and were working at 1 PM strategically padding, wrapping and loading the truck like a giant jigsaw puzzle with surgical precision. I provided them access to cold waters and Gatorade to help counter the 117-degree temperatures, but the heat was still brutal. However, work continued at a rapid pace with our furniture all ready for the trip to Washington! Thanks for an amazing job under difficult circumstances! We highly recommend Soft Touch Moving & Packing!!!
Description of Work: Packing the furniture for the entire house in preparation for the long distance move from Tempe to Spokane, WA. We used Soft Touch last year to move from Phoenix to Tempe and they were amazing then, but today they went beyond that level of service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Soft Touch Movers LLC
We really appreciate hearing your feedback and are happy to hear everything went so smoothly for your move! Thank you for choosing Soft Touch Moving!

David B.
06/2017
5.0
moving companies
  + -1 more
We did most of the packing ourselves in advance of the move. We scheduled two trucks and a crew of five for the move, based on a recommendation by Soft Touch's office staff after I described the size of our home and what we wanted to move. Scott, Joe, Justin, Jerry and Tom showed up on time for the appointment. These gentlemen were professional, courteous and respectful to us as well as being gentle and respectful to our belongings, including some antiques and other fragile items, They began by having us walk them through our home to show them exactly what was getting moved and what was not. They carefully disassembled, wrapped and packed things like our wooden sleigh bed frame and dining room table. Then they reversed the process at our new home. All the while they worked quickly and efficiently. I added several items for them to take at the last minute and they happily took them with no complaints. I had high expectations of Soft Touch from the reviews on Angie's List. These guys exceeded my expectations. I thank Scott, Joe, Justin, Jerry, Tom and Soft Touch for doing a great job and making the move go as easily and smoothly as possible. I couldn't be happier with the job they did. Although we hope it will be a long time before we move again, we will certainly call Soft Touch for our future moving needs. Keep up the great work Soft Touch!
Description of Work: Moved us from one part of the Valley to another about one hour away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,850

Tom D.
05/2017
5.0
moving companies
  + -1 more
We previously used Soft Touch earlier in the year to move so unused furnishings into a new house. Their performance was excellent in terms of punctuality, protecting the objects and the walls and doors of the house. We subsequently hired Soft Touch for our final house move on May 20th. Once again they were on time, listened to our suggestions and carefully moved every last piece of furniture without a single incident. Everything was blanketed and plastic wrapped for protection. Everything was expertly reassembled at the new house. The crews was extremely professional, friendly, and efficient. They clearly know what they're doing and they do it well. I strongly recommend you give Soft Touch a try. I have nothing negative to say about their performance which is exceptional considering other moves that I have experienced in the past.
Description of Work: Whole house move including 2 refrigerators, wine refrigerator and piano as well as bedroom sets and how office.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Rhonda S.
05/2017
5.0
moving companies
  + -1 more
Very positive experience! I will use them again.
Description of Work: I had furniture moved from one house to another.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Soft Touch Movers LLC
Thank you so much for the kind words. Call us if you ever need services

Chris L.
05/2017
5.0
moving companies
  + -1 more
Work completed in a timely manner. The crew was very efficient and careful with everything.
Description of Work: Cleaning out my Father's Condo. Moved furniture from one house to condo and other furniture back to house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

David J.
05/2017
5.0
moving companies
  + -1 more
Scott and his crew did a great job!
Description of Work: Moving furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff W.
05/2017
5.0
moving companies
  + -1 more
It went great. They guys showed up on time (they called when they were on their way so I was ready for them). When they got there hey were prepared, efficient, hard working and professional.
Description of Work: Moved out of my 1,800 Sq ft 2 level condo to an 2,300 single level house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James W.
05/2017
1.0
moving companies
  + -1 more
A day before the move I tried to contact them to confirm our appointment but only got a recording. The day of the move, they were supposed to come by between 6:30 and 7:00 AM. I tried calling and emailing all day - no response. I waited around an almost empty house ALL day for them NOT to show up. The next day I tried to call them - we were scheduled to close the sale of our home the following day so I was in a REAL panic. Now their voice mail was full and I couldn't even leave a message. Fortunately, I was able to hire another moving company to come out the next day - although at about twice the cost. It has now been 3 days and I have still not heard from soft touch. Shame on them. Did I get scammed?
Description of Work: I bought a coupon from Angie's list to have these guys move a few items from my old home to my new home. The price was right and they had very good reviews so I bought the coupon and contacted them to schedule the move about a week later. We would be closing on the sale of our home 2 days later so this move had to happen on time!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$200

Geoff E.
05/2017
1.0
moving companies
  + -1 more
It didn't .... they're late and we're still waiting for them.
Description of Work: My son hired this company for a move today. it was "scheduled" between 10:00 AM and 2:00 PM. it is now 2:30 PM and no one has showed up. how can you be late when you schedule a move using a "4 HOUR WINDOW" ?? we have called them about 15 times and no answer, sometimes you get voicemail and half the time you don't, so basically no way to reach them... which is LAME !!

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


harvey S.
05/2017
5.0
moving companies
  + -1 more
Outstanding job by a quality-oriented, customer-focused team of professionals personally led by owner management.
Description of Work: Pickup in 2 AZ locations & move contents to condo in CA.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian K.
05/2017
5.0
moving companies
  + -1 more
Excellent, top notch work. Professional group of guys, took the time to wrap everything, covered the door jams from dings, rolled out tarps to walk on.
Description of Work: moving furniture from one place to another

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Missy H.
05/2017
5.0
moving companies
  + -1 more
The service I received was better than I had hoped for! I will definitely use soft touch moving again and I will continue to pass along their recommendation.
Description of Work: Moved from an apartment to a home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frances W.
05/2017
5.0
moving companies
  + -1 more
They arrived exactly as scheduled. Got to work immediately and performed with precision. They exceeded my expectations.
Description of Work: Pack household items and move them into a storage container.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Betty W.
04/2017
5.0
moving companies
  + -1 more
Excellent- smooth and professional!
Description of Work: Heavy furniture moved in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

scott H.
04/2017
5.0
moving companies
  + -1 more
Couldn't have asked for a better experience.
Description of Work: Move 3 bdrm home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Mary K.
04/2017
5.0
moving companies
  + -1 more
Excellent! Professional and hard working crew!
Description of Work: Move a four bedroom two story home to a new home about a mile and a half away!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$690

Lee M.
04/2017
5.0
moving companies
  + -1 more
Excellent! Michael, Thomas and Omar arrived on time and were very professional. All of our household furniture was wrapped and handled very carefully as if it belonged to them. Plus the three movers worked quickly and efficiently and all were very polite. I would absolutely hire Soft Touch for another move.
Description of Work: Household moving

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$958.37

Charles R.
03/2017
5.0
hauling services, moving companies
  + 0 more
Very Well for my short distance move of 20 miles
Description of Work: Moving furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

MARY J.
03/2017
5.0
moving companies
  + -1 more
Excellent. The movers were very courteous and professional.
Description of Work: Moved my mother's household items to my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel B.
03/2017
2.0
moving companies
  + -1 more
In the process of the move we had some serious damage done to one of our tables and to our cat tree. They also did some damage to some of our doors as well.
Description of Work: They moved us to our new location.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0

Yes, I recommend this pro
$289

Mike P.
03/2017
5.0
moving companies
  + -1 more
They were wonderful, we were very pleased with them. They were excellent, we had more fun with them. I highly would recommend them to anybody else that wants to use them and I really appreciated being able to find them. And the price was right. We didn't have that many things and it just took that time. Of course we gave them a tip because they were so nice. And they put things together, and put stuff where we wanted it to go and we joked around with them and everything. It was really a good experience. I've used a lot of moving companies and that was a good price. They were very good with the belongings and never hurt anything. They were there just when we asked them to be there. It worked out very well. They were very professional but they were very customer friendly. I'm just very pleased with it.
Description of Work: They moved my girlfriend into her apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Jeff F.
03/2017
5.0
moving companies
  + -1 more
It worked out pretty well. I was very pleased. The price was a good price. They did a good job. They didn't beat anything up. They were very careful and very thorough. They crew they sent out worked well together. They were considerate, professional, and they worked well as a team.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Faye P.
03/2017
5.0
moving companies
  + -1 more
Fabulous. Fast, efficient and got more in truck than expected. Nothing broken 360 miles thereafter.
Description of Work: Truck loaded with furniture and boxes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Contact information

3411 E CORONA AVE, Phoenix, AZ 85040

http://softtouchmoving.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Moving Companies,
Hauling,
Home Staging,
Storage,
Apartments,
Delivery Service

FAQ

Soft Touch Movers LLC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 10:00 AM - 2:00 PM

Soft Touch Movers LLC accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Soft Touch Movers LLC offers free project estimates.
Yes, Soft Touch Movers LLC offers eco-friendly accreditations.
No, Soft Touch Movers LLC does not offer a senior discount.
Yes, Soft Touch Movers LLC offers emergency services.
No, Soft Touch Movers LLC does not offer warranties.
Soft Touch Movers LLC offers the following services: Moving, packing, unpacking & storage.
interstate moving

Contact information

3411 E CORONA AVE, Phoenix, AZ 85040

http://softtouchmoving.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM