At Soft Touch Moving our mission is simple, to make your move stress free. We're passionate about the details that ensure simple and efficient moves. Here are some of the unique things we do differently: - On Time Service. - Upfront Rates - No surprises. - Friendly Uniformed Movers - Attention to detail, from our trucks to our uniforms: spotless. - Stress Free - We meticulously plan and orchestrate your move. - Book days or months in advance. - Our movers are professionals who handle your possessions with care. - Going above and beyond is part of our job, so be ready to be WOWED!. - As professionals, safety always comes first
Great! They wrapped everything and strategically placed it in the rooms where we asked!
Description of Work: Moving all apartment furniture into our new home!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sylvia A.
11/2017
5.0
hauling services, moving companies
 + 0 more
Everything went smoothly. The guys were great and did a fantastic job!
Description of Work: Moving entire household furnishings to a new home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Silvia W.
11/2017
5.0
moving companies
 + -1 more
It went very well. They were courteous, timely, efficient, and careful. Would use them again.
Description of Work: Moving certain household pieces and antiques.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sally Y.
11/2017
5.0
moving companies
 + -1 more
I moved to Phoenix just a few months ago, and ended up having to move to a new apartment shortly after moving into my first place here. I was very nervous moving all of my brand new furniture because I didn't want any damage done to it. I did a lot of research and called several companies. Ultimately, I chose Soft Touch because they came recommended by a co-worker who was happy with their service when she moved. I was the first appointment of the day, so my movers were right on time. I asked them to keep the move within 3 hours, and I was pleasantly surprised that it only took them 2 hours and 15 minutes! Alex and Lance moved quickly, but wrapped and protected all my furniture so I knew it wouldn't get scratched or dinged. They were pleasant and professional, and allayed all my fears. They set up everything in my new place right where I wanted it, and I couldn't be happier with how smoothly my move went! Great price, but also great service. I highly recommend them!
Description of Work: I needed all the furniture in my 1-bedroom apartment moved to a new apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$233
Response from Soft Touch Movers LLC
Thank you for your feedback [Member Name Removed]! Our guys enjoyed helping you move and it was our pleasure to help you and make sure everything went smoothly and stress free. Thank you for choosing Soft Touch and we hope to be your choice if you move again!
Judy R.
10/2017
5.0
moving companies
 + -1 more
Excellent. Never moving on my own again.
Description of Work: Moved to a new house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Soft Touch Movers LLC
Thank you so much for your feedback,it was a pleasure moving you and your family!
Adrienne P.
10/2017
5.0
moving companies
 + -1 more
Very quick, very smooth. I was prepared
Description of Work: Semi Small move. No large furniture. Lots of boxes, mattresses, washer and dryer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Mary B.
10/2017
5.0
moving companies
 + -1 more
They did fine. I think the deal was like $200 but there's always additional fees that the movers tack on.
Description of Work: They helped us with the move into our new house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Andrea K.
09/2017
5.0
moving companies
 + -1 more
These guys were GREAT! They showed up on time, ready to work, and needed very little direction. They were efficient--I can't believe how much we got done in three hours. Mickel, Ricky, and Lance were all hardworking, as well as polite, and good-natured, which was very much appreciated as moving is one of my all time stressors. Thank you guys for making it so much easier, you have no idea how much it helped...:)
Description of Work: Moving furniture from one house to another as well as moving some items to a storage facility.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Soft Touch Movers LLC
Thank you so much for your feedback! We are happy to hear your move went so smoothly with us.
margaret C.
09/2017
5.0
moving companies
 + -1 more
Perfectly!!!!!! The team was efficient and expert in moving heavy furniture. This also included moving item up a staircase with a landing! All of my items were treated with kid gloves and the team was very accommodating. I would definitely call them again and would recommend them.
Description of Work: They moved items from a large storage unit and apartment storage unit to my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Soft Touch Movers LLC
Thank you for choosing Soft Touch and for your feedback, it was a pleasure moving you!
Laurie S.
09/2017
5.0
moving companies, apartments
 + 0 more
Raphael Lance and Mikel were amazing. They were professional and friendly and just all around great guys. Raphael managed to get a loveseat in my husband's den when he saw how upset this made husband. I just can't say enough good stuff about this crew. No superlative is sufficient. HIRE THESE GUYS ... You won't regret it!!!!
Description of Work: Moved from 2nd floor apt with tons of stuff and they took care of it all in less time than I expected
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Soft Touch Movers LLC
We are glad to hear your feedback on our crew, thank you for working with us! It was a pleasure moving your family.
Mary T M.
08/2017
5.0
moving companies
 + -1 more
For such a complicated move, it went very smoothly. The three member team arrived on time and were friendly, courteous and efficient. They went above and beyond to protect my furniture and even packed some items which I had forgot to pack. I was extremely impressed with their service oriented outlook and courtesy. It was a very hard and complex move and they did whatever I asked without complaint and with good humor. I highly recommend Soft Touch.
Description of Work: I moved from North Scottsdale to a high-rise on the fifth floor in Tempe. The move included several stops along the way to drop off furniture that I had given to friends.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Response from Soft Touch Movers LLC
We really appreciate your feedback and were happy to help you with your move!
Randy M.
08/2017
5.0
moving companies, delivery service
 + 0 more
Absolutely perfect. Worked incredibly well with a less than organized 20 year old. On time and efficient. The plan was to have the stuff in Portland on date specific when dad would be up there to help...they were using a 3rd party shipper and when they couldn't commit to the date, they rented a van drove all night to meet the date and then flew home. With a cheerful smile on their face...outstanding.
Description of Work: Moving a daughter out on her own from Phoenix to Portland.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Response from Soft Touch Movers LLC
Thank you so much for your feedback and working with us! It was a pleasure helping you move!
Joan M.
08/2017
5.0
moving companies
 + -1 more
They charged a little bit more because they had to make two trips. It went very well. They started working and they didn't quit until they got done. One of the lamps were broken, but I think it was one that my daughter was going to get rid of anyhow. They were very polite, they start working when they get there, and they don't quit until they get done. There is no standing around talking and all that crap. They did a very nice job, I was very pleased.
Description of Work: It was a big deal purchase for $199. It was a three-person crew for 3 hours and 50% off moving supplies.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Response from Soft Touch Movers LLC
We thank you for your feedback and choosing Soft Touch Moving, it was a pleasure moving you and your family!
Brian H.
08/2017
1.0
moving companies
 + -1 more
We both left multiple voicemails within a timeframe of a week. We never received any form of contact in return for our inquiry. We chose to pursue them due to their rating in Angie's List but came away pretty dissapointed.
Description of Work: My girlfriend and I were looking to hire someone to help move her furniture. We saw their promoted add on Angie's list and wanted to speak with them prior to purchasing. (Didn't want to pay for a service without confirming their availability.)
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Dawn A.
08/2017
5.0
moving companies
 + -1 more
Awesome! They arrived when they said they would, they packaged and wrapped items perfectly, transported everything carefully and quickly, and everything arrived without a scratch. I've never hired such amazing movers before!
Description of Work: Moving from one home to another
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Soft Touch Movers LLC
Thank you so much for the feedback, it was our pleasure helping you move!
Elisa C.
08/2017
5.0
moving companies
 + -1 more
very well. responsive and professional
Description of Work: moving boxes
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nelson M.
08/2017
1.0
moving companies
 + -1 more
The crew did a great job. I can't say anything good about management or its billing practices, so I'll leave it at that.
Description of Work: Moving houses
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0
Julie U.
07/2017
2.0
moving companies
 + -1 more
I was very disappointed in the service. I bought a coupon for three men for three hours. With the amount of furniture we had, I thought they would be able to get the job done without going over too much. I was wrong! It took them 8 hours. I was under the impression that they were planning on spending eight hours at my house no matter what I had to move. They over wrapped all pieces which took a lot of time, only one man was experienced the other two were not and had to be told in detail how and what to do. One of our bookshelves (stone Creek) was attached to wall and they yanked it off cracking the crown molding on it. The individual used liquid nails to repair it. I was not upset that they broke the piece of furniture but the way I was treated was awful. He explained what happened and basically said it was my fault because it was attached to the wall and our other bookshelves were not so they did not know it was. When I asked if they would deduct the time to fix it from our bill his reply was very unprofessional. He said it only took him 45 seconds to fix it and if I wanted to deduct 45 seconds he would. His attitude was rude and very unprofessional. He never apologized! He said the it was good as new. It is not as good as new! It took them 8 hours to move some boxes that were all stacked together in one room, 4 beds, 4 dressers, 2 night stands, 2 desks, 1 dining table, 1 piano, couch and loveseat, entertainment unit, coffee table, end table, 6 bookcases, and a table saw. No appliances!! I will not recommend them to a friend and will not use them again.
Description of Work: We needed furniture moved from our old house to our new house. We had very little furniture and our house was in the same neighborhood, just a street over.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$950
Julianna S.
07/2017
5.0
moving companies
 + -1 more
They were amazing! Mike was extremely knowledgeable and friendly, and his crew worked very hard. Both of our houses had stairs, but they kept a quick pace and got everything done in the time frame we needed. Nothing was broken, and we didn't have any issues. I would definitely use them again!
Description of Work: We needed moving services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Soft Touch Movers LLC
We thank you for your feedback and enjoyed helping you move!
Roy R.
07/2017
5.0
moving companies
 + -1 more
Booked my move via phone message and email a few days beforehand. Joe, Brandon, and Rich showed up on time on the hottest day of the year at the hottest time of the day and worked their butts off. These guys were awesome, very friendly, hard working, all in all the move couldn't have gone any smoother. Highly recommended!
Description of Work: I needs to move my stuff out of a small condo into a storage space
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$370
Response from Soft Touch Movers LLC
Our crew really appreciates hearing your feedback and we thank you for choosing Soft Touch Moving!
jaleaa L.
07/2017
5.0
moving companies
 + -1 more
Called to inquire about Angie's list deal of $199 . I was told I didn't have to purchase that day, the company would honor the deal on moving day. My move with 3 movers from a 2 story home to a drive up storage took 5.75 hours. Initial cost $851(SHOCKED) I noted that the Angie list deal was not honored. Called and spoke with Lisa, she was apologetic and Scott issued me a credit to my card the next day. Movers were courteous and professional.
Description of Work: Moving a 2 story home to a drive up storage 10min away
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$627.5
Response from Soft Touch Movers LLC
We thank you for your feedback and really appreciate you choosing us!
Aaron C.
07/2017
5.0
moving companies
 + -1 more
They did an excellent job and I would hire again.
Description of Work: We moved a short distance (stayed within our community) and the guys busted it out in the allotted time we prepaid for on Angie's.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Miko D.
06/2017
5.0
moving companies
 + -1 more
They were professional, on time, and friendly. They work at a good pace and we're careful with our things.
Description of Work: Needed help with a local move involving big and heavy furniture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Barbara R.
06/2017
5.0
moving companies
 + -1 more
The two men were courteous, hardworking, punctual and very competent. We were so impressed with the way they knew how to jigsaw all our possessions into the space provided. Nothing was broken except a mirror my husband dropped. They were easy to work with too. Can't say enough good things about them!
Description of Work: We needed help loading our Penske truck with our furniture for our move from Arizona to Oregon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Soft Touch Movers LLC
We enjoy and appreciate hearing your feedback, it was our pleasure helping you move!
Najuma W.
06/2017
5.0
moving companies
 + -1 more
Super-fantastic. Scott and Brandon had great customer service, great attitude and very efficient. The movers were very careful not to nick the walls, they covered all entry ways , laid out carpet to not scratch the floor and worked very hard to get everything in the house without any issues. I would highly recommend them.
Description of Work: Unload Storage container and move all items to specified rooms in the house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Soft Touch Movers LLC
Thank you so much for choosing Soft Touch Moving, we really enjoy receiving your feedback and hope you choose us again!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies,
Hauling,
Home Staging,
Storage,
Apartments,
Delivery Service
FAQ
Soft Touch Movers LLC is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Soft Touch Movers LLC accepts the following forms of payment: American Express,Discover,MasterCard,Visa