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Sir Carpet

Carpet Cleaning, Floor Cleaning and Waxing, Ceramic Tile,

About us

Sir Carpet specializes in professional cleaning of your carpet, upholstery and tile for residential and commercial clients. Our powerful, truck-mounted equipment and skilled technicians can provide you with the results you value most. You will find that our pricing is competitive, our technicians are experienced and our commitment to our clients is paramount. We know that our success comes from satisfying our happy repeat customers. We are grateful for your business and we prove it by giving you service that exceeds your expectations. Cost is determined by your flooring's individual needs. Additional email - service@sircarpet.com. Travel fee $25 Pinal County trip fee staring at $50.00

Business highlights

17 years of trusted experience
Se Habla Español
Emergency Services Offered

Services we offer

Residential & Commercial Carpet, Tile, Natural Stone, Grout, Grout Sealing & Upholstery Cleaning, Home & Auto, Boat, RV Cleaning

Services we don't offer

please call or email us with your questions, 480-345-1295 or Service@SirCarpet.com

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.388 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
9%
3
10%
2
6%
1
6%


Rating CategoryRating out of 5
quality
4.4
value
4.4
professionalism
4.5
responsiveness
4.5
punctuality
4.4
Showing 26-50 of 88 reviews

Veronica H.
04/2014
5.0
carpet cleaners
  + -1 more
Sir Carpet did an excellent job. They're very, very thorough.
Description of Work: They cleaned my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Sir Carpet
Good Morning [Member Names]! Thank you for taking the time to let us know about your experience! I have passed your kind words to your technician so he can also see the fruits of his labor. We look forward to serving you again in the future! Have a great weekend! Laila Sir Carpet 480-345-1295

Terry F.
04/2014
5.0
carpet cleaners
  + -1 more
Terrific, he was extremely enthusiastic and proud of his work. He was prompt and efficient and left the house in very good order and gave me a coupon for a discount on any future services. Good guy!
Description of Work: whole house carpet cleaning..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Sir Carpet
Good Morning [Member Name]! Thank you for taking the time to let us know about your experience! I will pass your kind words to your technician We look forward to serving you again soon! Laila Sir Carpet 480-345-1295

Sheila M P.
03/2014
5.0
carpet cleaners
  + -1 more
Very cordial, professional, and the carpets turned out great. I have light colored loop berber carpet and haven't had them shampooed in almost 7 years, embarrassing, I know, but they were really overdue and I was worried they were beyond help. Sir Carpet came in and cleaned them right up. Even the stairs, which were the worst, came out looking great! The drying time took a while, but I can get over that since they look so great. Very happy customer.
Description of Work: I bought the Angie's Big Deal, four areas for $99. I had them do an additional area that was only $30 more.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Sir Carpet
Hi [member name removed]! Thank you so much for your kind words! I'm so glad your carpets turned out as great as they did! It's great we could save them!! We're looking forward to working with you again in the future! Have a great day! Laila Sir Carpet 480-345-1295

Jon M.
02/2014
5.0
carpet cleaners
  + -1 more
Overall it went well. Got a coupon for 3 rooms of carpet cleaning for $59. Only needed 2 rooms cleaned and the technician arrived on time, was very professional and got right to work. Carpets look much cleaner and do not feel "crunchy" or hard afterwards.
Description of Work: Cleaned carpet in two rooms of the house

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Sir Carpet
Hi M[member name removed]! Thank you so much for your kind words! We're looking forward to working with you again in the future! Have a great day! Laila Sir Carpet 480-345-1295

Robert B.
01/2014
5.0
carpet cleaners
  + -1 more
Amazing job. Will absolutely use sir carpet again and recommend!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Sir Carpet
Hi [member name removed]! Thank you so much for your kind words! We're looking forward to working with you again in the future! Have a great day! Laila Sir Carpet 480-345-1295

Anthony V.
01/2014
5.0
carpet cleaners, ceramic tile
  + 0 more
I've used Sir Carpet twice. They show up when promised. They use a van mounted carpet cleaner. I am told the van mounted units do a better job than the small machines you can rent. The cleaner was professional and thorough both times.
Description of Work: Cleaned my carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sir Carpet
Hi [Member Name Removed]! Thank you for taking the time to review our company! We really appreciate your feedback! We look forward to many more years serving you and your home. Laila Sir Carpet 480-345-1295

Michelle B.
12/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I've used 3 other cleaners and this is the only company that has really taken the time to take out all the stains. The other companies would tell me they couldn't get out the stains, but Dave stayed a long time until the stains came out. Was very friendly, professional, not pushy. It took a lot longer than I thought it would, but I was happy with the results. I will be using them from now on.
Description of Work: Cleaned a large sectional, sofa, loveseat, 12 cushions, 6 kitchen chairs and carpet stain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$495

Response from Sir Carpet
Hi [remove member name]! Thank you for taking the time to review our company! We really appreciate your feedback! We look forward to many more years serving you and your home. Laila Sir Carpet 480-345-1295

Julie G.
12/2013
4.0
carpet cleaners
  + -1 more
The service was not perfect but it was okay. They were supposed to do the carpeted floors in the entire house and I have two incredibly dirty children. We were trying to basically get everything cleaned. The problem was that my husband was here when they got here and he is not great at giving directions but I still felt like I should have known. We had a whole bunch of plastic kid's furniture and they just went around all of that rather than actually picking it up which I thought was really weird. I have never had carpet cleaners just go around furniture that is easily movable. They came out to do the job within the next week after I purchased the big deal. It was really fast. They tried to upsell me on deodorizers and stuff but we did not do that so we only paid whatever we paid for the big deal. They do a pretty good job for the money but you definitely need to be there to instruct them the entire time. I would use their service again in the future assuming that I am home.
Description of Work: I used the big deal that I purchased from Sir Carpet for carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Sir Carpet
Hi [member name removed]! Thank you for taking the time to review our company! We really appreciate your feedback! I have also addressed your concerns with the technician to better serve you and all our clients in the future. We look forward to many more years serving you and your home. Laila Sir Carpet 480-345-1295

Jared I.
11/2013
4.0
carpet cleaners
  + -1 more
I knew the carpet was in pretty bad shape. I spent a little extra on some of the stain chemicals and pet cleaning products to try and get a deep clean. We had all the furniture moved so he was able to get in and be done very quickly, that was nice as I had a lot going on that day. There was definitely a before and after difference, overall pleased and would hire them again. I think the price was fair, but I wouldn't consider it a "deal".
Description of Work: Cleaned carpets in multiple rooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Sir Carpet
Hi [removed member name]! Thank you for taking the time to review our company! We really appreciate your feedback! We look forward to many more years serving you and your home. Laila Sir Carpet 480-345-1295

Beverly C.
11/2013
4.0
carpet cleaners
  + -1 more
I have a very light carpet and I had some stains on it, the stains came back after a couple of days and it wasn't entirely a bad job because I just had the lawn reseeded with wry and it was wet 3 times a day so that brought some debris in on the carpet. So it's not like they didn't do a good job I was just a little bit disappointed that some of the stains didn't come out. I wasn't charged anything extra and they also cleaned the stairs. They came out within the week of me purchasing the deal to do the job.
Description of Work: I purchased a Big Deal coupon from Sir Carpet for carpet cleaning services.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Sir Carpet
Hi [Member Name Removed]! Thank you for taking the time to give us your review! We really appreciate your feedback. Please give us a call, we're happy to have your technician come back out an take a look at the spots that came back up. Occasionally this happens with spots that are deep in the carpet, it's called "wicking". Give us a call so we can assist you with this Thank you! and hope to talk to you soon Laila Sir Carpet 480-345-1295

Donald M.
11/2013
5.0
carpet cleaners
  + -1 more
Shampooed carpeting in living room, two bedrooms, computer/library & hall.
Description of Work: .

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

Response from Sir Carpet
Hi (member name removed)! Thank you for taking the time to review our company! We really appreciate your feedback! We look forward to many more years serving you and your home. Laila Sir Carpet 480-345-1295

Christine M S.
11/2013
5.0
carpet cleaners
  + -1 more
They came, they cleaned, they left. My carpets only looked better when they were initially installed. And they smell fresh too. My only issue was it took a while to dry, but that was expected.
Description of Work: I bought a Big Deal from Sir Carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Sir Carpet
Hi (member name removed)! Thank you for taking the time to review our company! We really appreciate your feedback! We look forward to many more years serving you and your home. Laila Sir Carpet 480-345-1295

Rebecca M.
10/2013
5.0
carpet cleaners
  + -1 more
The employees were on time, friendly, and professional. They completed the work quickly and did a great job!
Description of Work: Cleaned all carpets in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Sir Carpet
Hi (Removed Member Name)! Thank you for taking the time to review our company! We really appreciate your feedback! We look forward to many more years serving you and your home. Laila Sir Carpet 480-345-1295

Jamie S.
10/2013
5.0
carpet cleaners
  + -1 more
Called them to discuss possibility of having them clean my carpet in Casa Grande (rental) which is in this Angie's List service area. I did talk with them and they were polite, friendly, reasonably priced, but after reading some of the other Angie's List reviews I decided to pass and we ended up doing the carpet cleaning ourselves. At the end of the day, I'm not disappointed with Sir Carpet...more disappointed that carpet cleaning companies won't service the CG area when they are in the same Angie's List region.
Description of Work: Called to discuss possibility of them cleaning carpets in my rental house in Casa Grande. ~ 800 sq feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ponzetta P.
10/2013
5.0
carpet cleaners
  + -1 more
The serviceman was very professional and explained the condition of my carpet in great detail. I was very pleased with the results. I have already scheduled another appointment for March.
Description of Work: They provided carpet cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
4.0

Yes, I recommend this pro
$240

Response from Sir Carpet
Hi [member name removed]! We're grateful to hear about your experience! We look forward to serving you again! Thank you for taking the time to review us, it's greatly appreciated. I'll pass the information on to your technician. Have a great day! Laila Sir Carpet 480-345-1295

Diana A.
09/2013
3.0
carpet cleaners
  + -1 more
Performed as expected. Carpet appeared clean after he left.
Description of Work: Came and cleaned the carpet

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$75

Response from Sir Carpet
Hi [member name removed]! Thank you for taking the time to review us! I'm sad to see that we were not "all A's" especially in quality of the work! Please give us a call so we can discuss your experience. You are our most important business aspect and would love the opportunity to make it up to you. Please give me a call at your convenience Laila Sir Carpet 480-345-1295

Karen W.
09/2013
5.0
carpet cleaners
  + -1 more
The guys was really nice, on time, professional and did a thorough job. The stairs were left soaking wet, however, and took 2 days to dry. Overall the carpet looked a lot better.
Description of Work: Clean Carpets

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Chuck B.
09/2013
2.0
carpet cleaners
  + -1 more
Sir Carpet gave me a 3 hour service window: 2pm to 5 pm. They arrived at 6:30 pm. Then I had 1/2 hour of upswell pressure before they began the job. It took another hour + to clean carpet, but tracking of water on my tile entry and living room was of no concern. The job of cleaning my carpet was good, maybe very good. But honestly, they wore me out & I can't recommend them.
Description of Work: Sir Carpet cleaned my household carpet & stairs.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0

$130

Response from Sir Carpet
Hi Mr. (member name removed), I am saddened by your experience with Sir Carpet! I assure you it is not typical and we would love and appreciate the opportunity to make it right. Please give me a call at your convenience so we may discuss your experience. Thank you Ashley Sir Carpet 480-345-1295

Julie L.
09/2013
4.0
carpet cleaners
  + -1 more
He was cordial and worked fast. Charged me $69.00 over my coupon of $147.00. Claims he had to use different solution and equipment.I was impressed how the colors brightened up. Took 3 days for carpets to dry. I feel that fraud was committed with the extra charges. He gave me ads with all different prices. Example 5 rooms FOR $75.00. whole house cleaned for $130.00 3 rooms for $59.00 . Then he wrote on my ads he would do my 3 bedrooms and these throw rugs for $99.00 Angies coupon was for more then any of his rates. $147.00 These are the prices of door hangers he gives out.
Description of Work: cleaned 2 5x8 rugs 4 4x6 door mat and freshened pathway in living room.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$207

Response from Sir Carpet
Hi [member name removed] I'm saddened at your experience with Sir Carpet and would like to clear up the misunderstanding. I spoke with your technician and here's the best explanation I have: The coupon you purchased was for a basic cleaning (shampoo pre-spray & cleaning with the truck-mounted equipment) on up to 1800sqft of installed carpet for $147.00. This is a great deal for larger homes with higher quantities of installed carpet, which was our intention when offering this promotion. Area rugs were not included intentionally because there are so many different fibers used when it comes to rugs and each type of fiber must be treated appropriately so as not to ruin the rug. In area rugs, colors must also be protected because many are actually dyed, a color block must be used to keep the rug from becoming a brown mush of color. I hope this explains why there was an additional charge for the rugs. Our technician, in giving you the free estimate on future service, was trying to help you not over spend the next time along with an additional discount. The $99 for the rugs and 3 rooms of installed carpet is even lower than any of the coupons he gave you for combined services (it would have been $59 for the three rooms + $69 for the rugs=$128). On another note, I'm very glad to hear you are happy with the way the clean turned out! If you still have unanswered questions please do not hesitate to call the office, we are happy to help you any way possible! Thank you again! Laila Sir Carpet 480-345-1295 YOU are the reason we are here!

Bryan H.
08/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
We purchased 2 deal coupons. Each coupon covered up to 1800 sq ft. Sir Carpet were extremely flexible and helpful in getting us scheduled -- which was key given that we had a 3 day window between our coupon purchase and our closing date (when we would move our furniture in). They did a great job. The only issue I had was the upsell of other services. On our new home we decided to pay for the extra cost to sanitize. On our old / rental we didn't bother. The upsell wasn't a hard pitch -- it was presented as an optional service. Just thought it would have been part of getting the carpets cleaned. Carpets looked very good and were dry in less than 12 hours.
Description of Work: steam cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Laura D.
08/2013
5.0
carpet cleaners
  + -1 more
They were punctual. They did a really good job.
Description of Work: I used Sir Carpet about a month ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jamila W.
08/2013
3.0
carpet cleaners, floor cleaning
  + 0 more
In addition to what I wrote above we almost had to cancel because they were running late and we had another appointment. This was my first experience with Angie's List. I am not sure I want to try another business.
Description of Work: I paid through Angie's List to have 1800 sq ft of carpet cleaned in my house. My mother was home alone at the time of the cleaning. She was told that she had to pay another $124 because more cleaning was needed. I feel that they took advantage of my Mom as she is a senior citizen. I ended up paying over $300 for a service that was suppose to cost $199.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0

$320

Joan P.
08/2013
1.0
carpet cleaners
  + -1 more
It was terrible. They did not do what they were supposed to do, they sent one man instead of 2 and I had to help take the furniture out of the hose. I got my money back. The man who owns the place is very considerate about not sending anybody back out to redo it.
Description of Work: Sir Carpet came out and did carpet cleaning.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Sir Carpet
Dear [member name removed], We’ve just read your review on Angie’s List and we are embarrassed and appalled at your experience with Sir Carpet. I don’t know how to tell you this without just simply leveling with you and telling you the truth. We don’t have any record of you as a customer (which is why we are writing a letter instead of calling you, we don’t have your number). Also, I am the owner of the company (and I am a woman), which leads me to believe that one of my technicians lied to you, and stole from me, when he cleaned your carpets and didn’t turn the payment into the company. Can you tell me the name of your technician and what payment method you used? I suspect that I know who it was, and if I’m correct he is no longer with the company, so we will not have to endure this embarrassment in the future. However, that does not change the fact that your experience with our company is totally unacceptable and we can’t have you thinking so poorly of us! Please accept our humble apology and this coupon for a free cleaning. We will always return as many times as necessary to ensure you are happy with us. I would love to discuss this further and if you can give us a call it would be greatly appreciated. Our office number is 480-345-1298 and my personal cell is 602-663-8486 . Thank you and deepest apologies! Ashley Aakre Owner Sir Carpet

clark C.
07/2013
5.0
carpet installation, carpet cleaners, floor cleaning, flooring contractor
  + 2 more
Dave and Sean came out to my house after I purchased the whole house carpet cleaning coupon on Angie's LIst for $147. They arrived when they were supposed to, and Dave walked through the house with me. There were a few extra things I wanted done, like a wool area rug. I also asked Dave about stretching the carpet in the master bedroom. When it was put down several years ago, it was done poorly, and it has since developed bubble areas. Dave quoted me a price on top of the $147 carpet cleaning for the wool rug and stretching the carpet in all the upstairs rooms (he showed me how loose the carpet was in all the rooms). The quote was an additional $300. I thought that was very reasonable, knowing the amount of labor that goes into stretching a carpet. I actually thought the master bedroom alone would cost about that much, and the nice thing is that he said they could do it while they were at my house cleaning the carpets, instead of making a new appointment. Those guys worked their tails off! I had one room where the carpet was really dirty, because the dog likes to sleep in there. They put a lot of extra work into that room, and the carpet looks great. I am very satisfied with the rooms where they stretched the carpet. It looks 100x better. Dave and Sean were very personable, explaining how they cleaned carpets, the carpet stretching, and they worked really hard while they were here. Carpet looks great and I would definitely use again!
Description of Work: Cleaned all carpet in house and stretched carpet in several rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$447

Susan S.
06/2013
5.0
carpet cleaners
  + -1 more
They were great. They were very professional an courtesy.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

Located In, Phoenix, AZ 85006

http://www.sircarpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Carpet Sales and Installation,
Upholstery Cleaning,
House Cleaning,
Flooring Sales and Installation,
Oriental Rug Cleaning,
Dryer Vent Cleaning,
Buffing and Polishing,
Pressure Washing,
Air Duct Cleaning

FAQ

Sir Carpet is currently rated 4.3 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sir Carpet accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Sir Carpet offers free project estimates.
Yes, Sir Carpet offers eco-friendly accreditations.
Yes, Sir Carpet offers a 10% senior discount.
Yes, Sir Carpet offers emergency services.
No, Sir Carpet does not offer warranties.
Sir Carpet offers the following services: Residential & Commercial Carpet, Tile, Natural Stone, Grout, Grout Sealing & Upholstery Cleaning, Home & Auto, Boat, RV Cleaning
please call or email us with your questions, 480-345-1295 or Service@SirCarpet.com

Contact information

Located In, Phoenix, AZ 85006

http://www.sircarpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed