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Phoenix Carpet Repair & Cleaning

Carpet Sales and Installation, Carpet Cleaning, Flooring Sales and Installation,

About us

Award Winning.Welcome to Phoenix Carpet Repair and Cleaning. When deciding to choose a carpet repair and Phoenix carpet cleaning specialist, we know you have options. We take your trust and our integrity very seriously. We have over twenty years of history in assisting homeowners and commercial property owners with their damaged carpet and carpet cleaning needs. We know that replacing carpet can be very expensive so we take pride in making your carpet look nearly new by the time we finish my work. Our repair and cleaning work costs a fraction of what you would pay for new carpet and installation and we are usually in and out of your home or business inside of an hour depending on the scope of the job. I am a proud member of the Better Business Bureau, Southwest Chamber of Commerce, Rosie on the house, and a MyGuy! Approved Vendor. All my technicians are IICRC certified under the Institute of Inspection, Cleaning and Restoration Certification and I have an impeccable record of exceeding my customers’ expectations. We have over 3,500 5 star reviews on sites like Google, Yelp, Angie's List, RateLobby, Customer Lobby, Yahoo local. We want to be your carpet cleaning and repair company for life! Explore “Recent Repair Jobs” to see “before” and “after” pictures of the work we do and learn the details of the services we provide. not a licensed contractor by choice but licensed and insured for the work we perform.

Business highlights

14 years of trusted experience

Services we offer

Phoenix carpet repair & cleaning offering valley wide service. Carpet repair, upholstery cleaning, Berber carpet snags, odor control, power stretching, patching, seam damage, water damage, carpet to tile or carpet to wood transitions, rug cleaning, rug repair, pet urine problems, rug restoration & pet damage, and Phoenix Tile & grout cleaning. Offering a full line of repair & cleaning for residential and commercial needs. Using truck mounted Steam cleaning systems.

Services we don't offer

Carpet dyeing, Cabinet making.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9173 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
2%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 151-173 of 173 reviews

David U.
12/2015
5.0
carpet installation
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Phoenix Carpet Repair & Cleaning
Hello [Member Name Removed] Thank you very much for leaving us a rating here on Angie's List. We look forward to seeing you next time!

Maggie K.
12/2015
3.0
carpet installation, carpet cleaners, flooring contractor
  + 1 more
unknown
Description of Work: I had a large wall to wall carpet that was rippling and needed to be re-stretched. The company was very nice and professional. My biggest complaint was the cost. It only took an hour to do the work which was strictly labor and it cost $288.00. I indicated I needed my carpet cleaned at a later date so they were aware I intended to use them again. I think they could have discounted the price of the rug repair knowing I would be a return customer. I thought the price seemed very high for a simple job.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$288

Response from Phoenix Carpet Repair & Cleaning
Thank you for your feedback [Member Name Removed] We just wanted to take a moment to address some of your concerns. We do our best to give pricing over the phone to each customer when booking the appointment so you have an idea of what to expect when we arrive, we aim to stay away from surprising our customers. In addition, we do offer 10% off for repeat customers, you should have received that post card from your technician at the end of your service about that. Finally, your technician Keith has 26 years experience so he is able to do his work in a timely manner. What could take a lesser experienced technician an hour or two, Keith is skilled enough to do a little quicker. We are happy to hear you enjoyed the overall experience and look forward to seeing you in a few weeks to have your carpet cleaned. Merry Christmas!

Herman L.
11/2015
5.0
carpet installation
  + -1 more
unknown
Description of Work: Date of Service: 10/14/2015 Cost of Service: $79.00
Rating CategoryRating out of 5
Yes, I recommend this pro

George A.
11/2015
5.0
carpet installation
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Phoenix Carpet Repair & Cleaning
Thank you[Member name removed] We look forward to working with you next time. Hope you have a great week!

Linda O.
11/2015
4.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Replaced damaged carpet at thresholds in two bedrooms. Installer was nice, friendly and did a great job. This work was compromised by the black marks left on the newly painted wall in the bedroom and the razor blade scrape on my paving stones in the driveway where the installer did not put anything under the carpet before he made his lengthy cut!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Phoenix Carpet Repair & Cleaning
HI [member name removed], We will have a discussion with the technician about the points you mentioned in the review. If there is anything we can do to fix the problems you mentioned give me a call and we will discuss our options and send a tech out right away to make it right. We are hear for you in any way we possibly can. - Kim

Jim S.
11/2015
5.0
carpet installation, carpet cleaners
  + 0 more
unknown
Description of Work: Cleaned my carpets and made seam repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Phoenix Carpet Repair & Cleaning
Hi [Member name]! I just wanted to say Thanks for leaving us a review on Angie's List!

john M.
10/2015
5.0
carpet installation
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$371

Response from Phoenix Carpet Repair & Cleaning
Thank you for leaving us a rating [Member Name Removed], hope you have a great week!

husam K.
10/2015
4.0
carpet installation, ceramic tile, flooring contractor, upholstery cleaning
  + 2 more
.
Description of Work: Our office had several carpet tiles that needed replaced and the reception area chairs cleaned. They were very professional and prompt. Although I did ask them to come back and redo the chairs, they were more than willing to make sure I was 100% satisfied. Hector M. was fantastic! I would highly recommend them for the office of home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Phoenix Carpet Repair & Cleaning
Hello [Member name removed], Thank you so very much for leaving us a a review! Customer satisfaction is our number one priority above all. We have happy to hear you are satisfied with our office staff, technician and workmanship. Hope you have a great week!

Joe J.
10/2015
5.0
carpet installation
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$175

Response from Phoenix Carpet Repair & Cleaning
Thank you for leaving us a review [member name removed]! Have a good week!

Michelle W.
09/2015
5.0
carpet installation
  + -1 more
unknown
Description of Work: Prompt response; easy to schedule; great job with a couple of small carpet repairs.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Phoenix Carpet Repair & Cleaning
Hi [member name removed], Thank you for supporting us by leaving a review! It means a lot to us when we see that our customers are happy with the work we did. Have a great weekend!

Suzan C.
07/2015
5.0
carpet installation
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Phoenix Carpet Repair & Cleaning
Hi {member's name removed}, Thank you very much for taking time to review our company here on Angie's List. We hope to hear from you again!

patti C.
07/2015
5.0
carpet installation
  + -1 more
Excellent see last answer.
Description of Work: We had a spot where the carpet seam was coming up a b d literally had a round spot the size of an orange that the carpet had disentegrated. The technician came in and took a piece of carpet from closet and patched it then got similar carpet for spot in closet. Literally when he was done I couldn't tell where the bald patch was. I highly recommend them . Technician was polite informational and did a thorough job. Thank you.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Phoenix Carpet Repair & Cleaning
Hi [removed member's name], I just wanted to say thank you and we appreciate your kind words. Your support means a lot to us and can help those wanting to hire us get a little insight of our company. Take Care!

Jan V.
07/2015
5.0
carpet installation
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$162

Response from Phoenix Carpet Repair & Cleaning
Thank you for leaving us a review [Members Name]!

Karen G.
06/2015
5.0
carpet installation, flooring contractor
  + 0 more
All good.
Description of Work: Replaced padding and relayed carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

Response from Phoenix Carpet Repair & Cleaning
[Member Name Removed] Thank you very much for leaving us feedback on the work and service we provided to you. We hope you will choose us to get your carpets cleaned or repaired in the future!

John M.
05/2015
5.0
carpet installation
  + -1 more
unknown
Description of Work: I have a 4 year old carpet in pretty decent shape, but a dog chewed out some fibers in a perfectly round circle about the size of a large lime. They came out, took a patch from a location in the closet that was difficult to see, and patched the damaged area. I expected to see some minor difference even though it is the same carpet, just because of age in this traffic area, but the patch was perfectly seamless and I cannot tell it was patched. By the way, the patch they took from the closet, they also patched again with a remnant they had with that was similar, so the closet carpet still looks great too!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$175

Response from Phoenix Carpet Repair & Cleaning
Hello [member's name removed] Thank you for leaving us feedback on the carpet repair work we did for you. We hope to hear from you when you need your carpet or tile grout clean!

Elizabeth G.
04/2015
5.0
carpet installation
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Phoenix Carpet Repair & Cleaning
Thank you for leaving us an A rating! Hope you have a great weekend ahead of you!

John K.
12/2014
5.0
carpet installation
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Phoenix Carpet Repair & Cleaning
Thank you for the review (member name removed). Every review helps another customer decide to choose us which helps us grow. So thank you for your support and we look forward to seeing you next time.

edward S.
10/2014
2.0
carpet installation, ceramic tile
  + 0 more
unknown
Description of Work: Their price was so high i thought they were high.

Rating CategoryRating out of 5
value
1.0

$450

Response from Phoenix Carpet Repair & Cleaning
[Member name removed], We are sorry to hear you did not like our service fees. We do not hide or mislead our customers when it comes to pricing. We dont want to tell our customers a low price to get in your home, and raise the price after we are already there so we are very realistic when providing a phone estimate. We are not the most expensive company out there, however we are not the cheapest company either. We provide high quality workmanship and customer service with integrity and professionalism. We hope you give us a call in the future to give us the opportunity to earn your business for life!

Sara R.
06/2014
5.0
carpet installation
  + -1 more
unknown
Description of Work: We had some water damage from a faulty water heater. This company came out to clean and repair the damaged carpet areas, clean our tiled kitchen floor, and seal the grout. The representative who worked on our problems was very courteous, worked steadily, and did a wonderful job on everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Phoenix Carpet Repair & Cleaning
Hello [member name removed], Thank you for giving us feedback on the work we did for you. Our staff is committed to creating customers for life and it appears as though we were successful! We hope you have an enjoyable weekend.

Terri H.
04/2014
5.0
carpet installation, carpet cleaners, flooring contractor
  + 1 more
.
Description of Work: He stretched carpet that was rippling in hall and bedroom and did a very good job. Then he cleaned carpets. Also did a good job there.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Phoenix Carpet Repair & Cleaning
Hello [member name removed], Thank you for taking the time to review our company, we strive to perform at our best to make sure you want to call us back next time. Now that you are in our friends and family network, all service you receive from us is 10% off!

kelly H.
02/2014
5.0
carpet cleaners, ceramic tile
  + 0 more
.
Description of Work: Cleaned carpets, removed stains, and tile grout cleaning in kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Response from Phoenix Carpet Repair & Cleaning
Hello [member name removed], Thank you for taking time to post feedback of the services you received from our company. Every review means the world to a small family owned company such as ours so it is appreciated. We look forward to hearing from you in the future for any carpet repair or cleaning you may need. Have a good weekend.

robert S.
09/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Ok.
Description of Work: Cleaned carpet and chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Phoenix Carpet Repair & Cleaning
Thank you for taking time to provide a review on our services. We look forward to working with you for years to come!

Jeff W.
09/2013
5.0
carpet installation, carpet cleaners
  + 0 more
Looks like new now.
Description of Work: Just purchased a new home and the carpet had a major dog chew. They also cleaned several rooms floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Response from Phoenix Carpet Repair & Cleaning
Thank you so much for your valued feedback. We are happy that we could help you achieve a healthy and happy new home. We look forward to partnering with you for years to come and look forward to helping you with your tile and grout and carpet cleaning.

Contact information

115 W Beautiful Ln, Phoenix, AZ 85041

http://www.phoenixcarpetrepair.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Carpet Cleaning,
Flooring Sales and Installation,
Upholstery Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing

FAQ

Phoenix Carpet Repair & Cleaning is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Phoenix Carpet Repair & Cleaning accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Phoenix Carpet Repair & Cleaning offers free project estimates.
Yes, Phoenix Carpet Repair & Cleaning offers eco-friendly accreditations.
Yes, Phoenix Carpet Repair & Cleaning offers a 10% senior discount.
No, Phoenix Carpet Repair & Cleaning does not offer emergency services.
Yes, Phoenix Carpet Repair & Cleaning offers warranties.
Phoenix Carpet Repair & Cleaning offers the following services: Phoenix carpet repair & cleaning offering valley wide service. Carpet repair, upholstery cleaning, Berber carpet snags, odor control, power stretching, patching, seam damage, water damage, carpet to tile or carpet to wood transitions, rug cleaning, rug repair, pet urine problems, rug restoration & pet damage, and Phoenix Tile & grout cleaning. Offering a full line of repair & cleaning for residential and commercial needs. Using truck mounted Steam cleaning systems.
Carpet dyeing, Cabinet making.

Contact information

115 W Beautiful Ln, Phoenix, AZ 85041

http://www.phoenixcarpetrepair.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM