Award Winning.Welcome to Phoenix Carpet Repair and Cleaning. When deciding to choose a carpet repair and Phoenix carpet cleaning specialist, we know you have options. We take your trust and our integrity very seriously. We have over twenty years of history in assisting homeowners and commercial property owners with their damaged carpet and carpet cleaning needs. We know that replacing carpet can be very expensive so we take pride in making your carpet look nearly new by the time we finish my work. Our repair and cleaning work costs a fraction of what you would pay for new carpet and installation and we are usually in and out of your home or business inside of an hour depending on the scope of the job. I am a proud member of the Better Business Bureau, Southwest Chamber of Commerce, Rosie on the house, and a MyGuy! Approved Vendor. All my technicians are IICRC certified under the Institute of Inspection, Cleaning and Restoration Certification and I have an impeccable record of exceeding my customers’ expectations. We have over 3,500 5 star reviews on sites like Google, Yelp, Angie's List, RateLobby, Customer Lobby, Yahoo local. We want to be your carpet cleaning and repair company for life! Explore “Recent Repair Jobs” to see “before” and “after” pictures of the work we do and learn the details of the services we provide. not a licensed contractor by choice but licensed and insured for the work we perform.
Business highlights
14 years of trusted experience
Services we offer
Phoenix carpet repair & cleaning offering valley wide service. Carpet repair, upholstery cleaning, Berber carpet snags, odor control, power stretching, patching, seam damage, water damage, carpet to tile or carpet to wood transitions, rug cleaning, rug repair, pet urine problems, rug restoration & pet damage, and Phoenix Tile & grout cleaning. Offering a full line of repair & cleaning for residential and commercial needs. Using truck mounted Steam cleaning systems.
PHX Carpet was punctual and did an excellent job. They stretched our carpet and got out all the wrinkles. Then cleaned and scotch guarded it. Looks new!
Description of Work: 17foot by 19foot room with carpet. They stretched it and steam cleaned it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$535
Response from Phoenix Carpet Repair & Cleaning
Hello [Member Name Removed], Thank you so much for sending us a Angi Review! We appreciate you doing that!
Brenda B.
04/2024
5.0
carpet installation
+ -1 more
Heather took the call for my needs on my carpet and was very knowledgable in the carpet industry. Heather set it up and for the 17th April 2024 for 8:00- 9:30 A.M. window time. I believe Chris may have been his name (had alot of construction workers in and out), the man was very professional, got his specks lined up on the room confirmed size and went to work. Job was fast and he explained what he was going to do, I was mostly impressed with what this business offers in this industry . I will keep them for the future on my carpet cleaning,or repair, price is great as we say you get what you pay for. Thank-you again, many blessing and prosperous business for years to come!
Description of Work: Strech my carpet after having cast iron pipes replaced on my 51 plus 6 month old home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Phoenix Carpet Repair & Cleaning
Thank you very much [Member Name Removed]!
Joe M.
09/2022
5.0
carpet cleaners
+ -1 more
Phoenix Carpet Repair & Cleaning cleaned carpets in three room in our home. Their service was great, and Brandon, who cleaned our carpets, provided a very careful and professional job, answering our questions along the way. They are our “go to” carpet cleaners in Phoenix and we give them our highest recommendation. We will certainly call on them again.
Description of Work: Carpet cleaning in three rooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Response from Phoenix Carpet Repair & Cleaning
Thank you very much [Member Name Removed] for showing your support for our service!
Marilee G.
07/2022
5.0
carpet cleaners
+ -1 more
I have older carpet and 3 cats so keeping my carpet clean is a challenge. They did a great job! All of the stains are gone and carpet looks likes new. I’ve used this company several times and will continue to do so.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Phoenix Carpet Repair & Cleaning
Thank you very much for the wonderful feedback!
Steve R.
05/2022
5.0
carpet installation
+ -1 more
On time, on budget, quick and professional.
Description of Work: Carpet Stretching
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Phoenix Carpet Repair & Cleaning
Thank you very much for your support [Member Name Removed]! Glad we could help!
Kelly N.
03/2022
5.0
carpet cleaners
+ -1 more
Have used Phoenix Carpet Repair several times. They are always reliable, professional, fair priced and do a fantastic job! Would highly recommend and we appreciate their service!
Description of Work: General Residential Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Phoenix Carpet Repair & Cleaning
Thank you so much for showing your support [Member Name Removed]!
Michael S.
03/2022
5.0
carpet cleaners
+ -1 more
Very pleased with work and price. Arranged for mover to come and move furniture out of master bedroom and office. Then the technician stretched the carpet, mover returned furniture and then technician steam cleaned carpet in the 2 rooms as well as area rug.
Description of Work: Carpet stretching & carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Response from Phoenix Carpet Repair & Cleaning
Thank you so much for the review [Member Name Removed].
Tom M.
03/2022
5.0
carpet cleaners
+ -1 more
After on-time arrival the repair looks great.
Description of Work: Carpet repair and upholstery cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Phoenix Carpet Repair & Cleaning
Hi [Member Name Removed], We just wanted to say thank you for taking your time in writing us an Angie's List review!
Nancy K.
03/2022
5.0
carpet cleaners
+ -1 more
Perfect job! Nathan cleaned our carpets perfectly. He was friendly and helpful and took excellent care. I felt like a truly valued customer. I would use this company again. They don’t cut corners and leave your carpets clean & fresh. They also leave you with a lifetime supply of carpet cleaner so you can spot treat those stains in between cleaning.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
pam F.
02/2022
5.0
carpet cleaners, upholstery cleaning
+ 0 more
I am terrible at completing Reviews. I get busy and forget to do it, but, with this company, I am taking the time to do this review. Phoenix Carpet, Repair & Cleaning deserve the accolades and praise. I used them on two different occasions. First – in April 2021 we had new carpet installed throughout our home. We traveled in June 2021 and one of our doggies decided to dig a hole in the carpet in our Master bedroom. Our house sitter was speechless, but when we got home, I Googled Carpet Repair companies. I decided to go with Phoenix Carpet and Repair solely because of the review. They were able to set an appointment quickly and cut out the shredded carpet and put a perfect replacement piece in. Even though the carpet was only 3 months old the replacement piece was noticeable. I had Phoenix Carpet come back to clean the carpet in the room. It was amazing – the replacement piece was unnoticeable, just like new. Second – Since we do have two medium-sized dogs I do typically have the carpets in our home cleaned every 8-12 months. At the beginning of February 2022, I scheduled an appointment with Phoenix Carpet Cleaning. Once again AMAZING! (I forgot the name of the technician), but he was outstanding. While he was here, I also had a sectional couch in our TV room which is over 6 years old cleaned and it is like new. I recommend Phoenix Carpet Repair & Cleaning and suggest that they be your first and only call for anything carpet. They are reasonably priced, and you will not be disappointed.
Description of Work: Incredible Service! My “GO TO” anything Carpet Company
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Phoenix Carpet Repair & Cleaning
Hello [Member Name Removed], We just wanted to thank you for the amazing review! It means a lot for a small business to get a review like this for others see. Thank you again!
Michelle F.
03/2021
5.0
carpet cleaners
+ -1 more
Our technician, Amos, was on time, professional, polite and cared for our property while he was here. He was respectful in wearing a mask and we could not have been more satisfied with the customer service he provided. We would definitely hire Phoenix Carpet and Repair again.
Description of Work: Carpet repair and cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Phoenix Carpet Repair & Cleaning
Thank you so much for the awesome review [Member Name Removed]!
Joel R.
02/2021
5.0
carpet cleaners
+ -1 more
This project went great. They were able to break it up into 2 days with no extra charge, so we didn't have to clear the entire house at one time. The office gave me a 2 hour window and then the Tech, Brandon let me know when he was on the way within that window. He did a great job and was very professional.
Description of Work: Re-stretch carpet
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Phoenix Carpet Repair & Cleaning
Hello [Member Name Removed], Thank you for leaving a review for Brandon!!!
Joe S.
01/2021
5.0
carpet cleaners
+ -1 more
The company has great customer service, quick response time and rugs look great
Description of Work: Area Rug Cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$212
Response from Phoenix Carpet Repair & Cleaning
Thank you very much [Member Name Removed]!
Robert A.
12/2020
5.0
carpet installation
+ -1 more
I called Phoenix Carpet Repair and Cleaning to stretch my bedroom carpet and remove a couple of wrinkles. The company was exceptionally responsive and very easy to communicate with. The professional front office staff was able to fully answer all of my questions and made certain that I had a complete picture of what I needed to do to resolve my problem. They even coordinated with a moving company and arranged to have 2 movers available to handle the furniture that needed to be removed before the carpet stretching. On the scheduled day both the movers (Firehouse Moving Company) and Phoenix Carpet Repair's technician (Brandon) arrived exactly on time. My furniture was carefully removed (including disassembly of my bed frame) and then Brandon began his work power stretching the carpet. Brandon is exceptionally talented, professional in every respect, and obviously has many years of experience in doing carpet repair. After about an hour Brandon was finished, and my room was cleaned and vacuumed. The Firehouse movers put the furniture back in place and the room looked as it did an hour or so earlier (except the carpet wrinkles were gone). My wife and I are extremely pleased and impressed by the entire operation from beginning to end. Should we ever have a carpet issue arise in the future, we will be call Phoenix Carpet Repair and Cleaning. Highly recommend!
Description of Work: Carpet Stretching to remove some wrinkles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$330
Response from Phoenix Carpet Repair & Cleaning
Thank you so much for this review [Member Name Removed]!
Joyce T.
11/2020
5.0
carpet cleaners, carpet installation
+ 0 more
I hired Phoenix Carpet and Repair to stretch and clean my carpets ...Amos the technician was on time, very knowledgeable, and did a fantastic job! I would not hesitate to hire Phoenix Carpet Repair again. Thankful, Relived, and Pleased are the words that come to my mind when recommending this company! Thank You Joyce M.
Description of Work: carpet stretch and cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Phoenix Carpet Repair & Cleaning
Thank you so much for your wonderful review, [Member Name Removed]. We look forward to working with you in the future!
Karla S.
10/2020
5.0
carpet cleaners
+ -1 more
The carpet cleaning professional, Amos, was prompt and he worked to make the carpets look back to brand new. And the carpet was sprayed with an enzyme to continue to breakdown pet accidents and lift the dirt and brighten the colors. My newest carpet ( 2 yrs. old from Lowes ) came out beautifully. My oldest carpet ( 22 yrs. old ) did not fare as well, though I plan to replace it asap.
Description of Work: I got 5 rooms shampooed, 2 were puppy stained
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$272
Response from Phoenix Carpet Repair & Cleaning
Thank you very much [Member Name Removed]!
Susan Q.
06/2020
5.0
carpet cleaners
+ -1 more
The job was done well and as promised for the amount promised. Very professional young man who came out to do the job.
Description of Work: Carpets cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from Phoenix Carpet Repair & Cleaning
Thank you very much [Member Name Removed]! We appreciate your review!
Geralyn B.
03/2020
5.0
carpet cleaners
+ -1 more
My cleaning tech was amazing! Very professional and punctual. I would definitely hire again because of my cleaning tech
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$158
Response from Phoenix Carpet Repair & Cleaning
Thank you [Member Name Removed], We are so happy to hear you loved your carpet cleaning service!
John R.
12/2019
5.0
carpet cleaners, carpet installation
+ 0 more
On time, great job. Very professional. I have no complaints whatsoever.
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Phoenix Carpet Repair & Cleaning
Thank you, [Member Name Removed]. We appreciate your business and look forward to working with you in the future!
Rich J.
11/2019
5.0
carpet installation
+ -1 more
Excellent work - timely and friendly .
Description of Work: Cut to fit and some used carpet down in a different room .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Phoenix Carpet Repair & Cleaning
Thank you for the review [Member Name Removed]!
Carol F.
07/2019
5.0
carpet cleaners, carpet installation
+ 0 more
Great.. I did have to make a call back but the response was immediate and excellent. I am very pleased with my carpet. It looks new! These guys know what they’re doing and you won’t be disappointed.
Description of Work: Carpet stretching to remove ripples then carpet cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Phoenix Carpet Repair & Cleaning
Thank you very much for leaving us a review [Member Name Removed]! Our goal is A+ Customer Satisfaction!
Joe M.
06/2019
5.0
carpet cleaners, carpet installation
+ 0 more
We had a difficult carpet problem in which the carpet pattern didn't line up with the walls in the room . Brandon did a great job in re-aligning the pattern to the room, especially at the entry. Looks perfect now. He also re-stretched carpet in another room to remove bubbles that had formed. Finally he cleaned and protected carpets in three rooms. He did a fine job in handling all our problems, and worked quickly and at very reasonable cost. Would certainly hire again.
Description of Work: Aligning carpet pattern to match the room walls, repair carpet bubbles, cleaning carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Phoenix Carpet Repair & Cleaning
We thank you for taking the time to write us a review [Member Name Removed]! It really does help small businesses like ours! We are thrilled to hear about your experience with Brandon!
Sharon N.
04/2019
5.0
carpet cleaners
+ -1 more
Arrived on time. Professional, efficient and friendly! Great job Amos!
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Phoenix Carpet Repair & Cleaning
Thank you [Member Name Removed]!!!
Nancy K.
02/2019
5.0
carpet cleaners
+ -1 more
Phoenix Carpet Repair & Cleaning is my go to company to make carpets look new again and once again they impressed me with their carpet cleaning skills. Thank you Amos for doing a very fine job, having great customer service skills and making me a once again repeat happy customer. Thank you! Thank you!
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$162
Response from Phoenix Carpet Repair & Cleaning
Thank you so much for all your support throughout the years [Member Name Removed]!
Stormi F.
12/2018
5.0
carpet installation
+ -1 more
From scheduling to payment, the entire process was effortless. Punctual and efficient, extremely professional. I would highly recommend them to anyone!!!
Description of Work: Our anxious husky got locked in our master bedroom and he shredded the carpet at the door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Response from Phoenix Carpet Repair & Cleaning
Thank you for your wonderful review, [Member Name Removed]! We look forward to working with you in the future.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Sales and Installation,
Carpet Cleaning,
Flooring Sales and Installation,
Upholstery Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing
FAQ
Phoenix Carpet Repair & Cleaning is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Phoenix Carpet Repair & Cleaning accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Phoenix Carpet Repair & Cleaning offers the following services: Phoenix carpet repair & cleaning offering valley wide service. Carpet repair, upholstery cleaning, Berber carpet snags, odor control, power stretching, patching, seam damage, water damage, carpet to tile or carpet to wood transitions, rug cleaning, rug repair, pet urine problems, rug restoration & pet damage, and Phoenix Tile & grout cleaning. Offering a full line of repair & cleaning for residential and commercial needs. Using truck mounted Steam cleaning systems.