Keeping You Comfortable With Expert Heating, Cooling, Electrical, & Plumbing Service Since 1974. Parker & Sons has been serving homeowners and businesses for over 40 years and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing and air quality contractors in the industry. Serving Maricopa, Pinal & Gila Counties, Parker & Sons continues after all these years to maintain a picture perfect record with the Better Business Bureau.
Tech arrived early, finished in great time..and did a very professional job on both problems.
Description of Work: Garbage disposal was clogged. Had leak under the kitchen sink also. Unclogged disposal and replaced faucets and hookups under the sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Dennis C.
12/2017
5.0
plumbing, car transport
+ 0 more
Excellent company to work with. Price was very good. Scheduled pick-up for two days after initial contact. Driver called and said he will pick up auto on date as scheduled. Driver called on pick-up date and scheduled time Car was delivered three days later from Surprise, AZ to Mundelein, IL
Description of Work: Scheduled auto pick-up and delivery.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
George K.
11/2017
2.0
plumbing, drain cleaning
+ 0 more
The installation was completed with the total charges coming to $377.00 and neither Home Depot nor Parker would ever give me a breakdown on the additional charges. Admittedly, there might have been some extra work needed to install, but why could I not get a breakdown of what they did. Parker & Son said that Home Depot should provide and Home Depot says we have nothing to do with the final bill. Guess what, the final bill came from THE HOME DEPOT. Went to the HD at 101 & Shea to discuss. The service desk tells me, yah they do charge to much, we are trying to change that. Got the manager, he was very helpful, gave me 3 words, Not our problem. Guess what 2 facilities I will not use for any installation.
Description of Work: Bought a toilet at Home Depot and they arranged for Parker & Sons to perform the installation at the Home Depot quoted price of $199.00 to install. Result $377.00 bill with no breakdown. 4 different occasions Parker said it would be emailed and than sent to me, never happened.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0
$377
Paul D.
11/2017
1.0
plumbing
+ -1 more
Terrible. Parker and Sons never even responded to me so I ended up finding another company on my own.
Description of Work: Parker and Sons did not even have the courtesy or professionalism to respond to my service inquiry. I will NEVER use this company in the future nor would I recommend them to anyone else.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Joanne S.
11/2017
5.0
plumbing
+ -1 more
Fair. Repairs were made. Some minor issues they had t Christmas me back with someone else to figure the issue out.
Description of Work: Air conditioning service
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Mariella S.
11/2017
5.0
plumbing
+ -1 more
Very well. He explained what was wrong and what needed to be done. He was efficient and worked neatly.
Description of Work: Partial rebuild guest toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$299
Daniel D.
11/2017
1.0
plumbing
+ -1 more
We finally got the water valve for the refrigerator replaced after 2 visits. The first time the plumber capped off the valve instead of fixing it. I was told that the shower cartridge to the leaky shower head was not able to be replaced with out removing a water heater and going through the wall. The next day, I called a local plumber and he had the proper replacement cartridge and new shower head on his truck and solved the whole problem at a fraction of the cost and mess that the Parker and Sons technician quoted.
Description of Work: Repair of a refrigerator water valve in the wall. Repair of a leaky shower head
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0
$380
Lisa Y.
10/2017
2.0
plumbing
+ -1 more
Not well, quoted a rebuild of toilet and or replacement. $69 service coupon with $25 credit and was quoted $332 to rebuild for running toilet and or replace for $1000.00. Spent less than 2 minutes looking at toilet, did not fix and refused to pay for something that crazt for a seal replacement. Service guy said two parts needed to be replaced, yet he quoted me a rebuild and replacement of everything. Refused service and asked him to leave. Will call last service outfit who fixed a similar situation in guest bathroom for less than $100.00
Description of Work: Running toilet in master bedroom
Rating Category
Rating out of 5
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Kimberly O.
10/2017
5.0
heating & air conditioning/hvac, water softeners
+ 0 more
Everything went really well. Dan and Andy were very knowledgeable, friendly and very good at explaining what needed to happen next.
Description of Work: We had a tech named Dan who came out and explained to us why our water softener was leaking. The unit needed to be replaced and they sent out a sales person, Andy right away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sheryl S.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
Tomas F. Was very professional, punctual - actually called and asked if I was available to visit earlier. Very polite and courteous. Was thorough in his check up of our system. I am always pleased by the quality of the technicians they send out.
Description of Work: Semi annual system review of AC and Heating system. We pay an annual fee. So this visit was already prepaid. Today’s visit was $0, but I had pre-paid in April.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BASHIR M.
10/2017
1.0
plumbing
+ -1 more
The company was very quick in scheduling the work and I appreciated that. However the quote that I received when the Tech arrived for replacing two outside faucets was over $410 and that was after the $25 credit! I was old that the $69 service fee was just worked into the pricing. This was ridiculously high of an estimate. I called another licensed plumber and was able to get the work quoted at $139 for both and without any Angieslist discount! I am sorry but I fill the special through Angieslist is a rip off as it appears to me that the company over-prices the service to make up. I have lost the payment I made to Angieslist when purchasing this special. I will think twice next time. And no more Parker and Sons for sure.
Description of Work: I had purchased an Angieslist special for plumbing services covering $69 in service fee along with a credit for $25 in parts, etc. The company was very quick in scheduling the work and I appreciated that. However the quote that I received for replacing two outside faucets was over $410 after the $25 credit! This was ridiculously high of an estimate. I called another licensed plumber and was able to get the work quoted at $139 for both and without any Angieslist discount!
Rating Category
Rating out of 5
value
1.0
responsiveness
4.0
punctuality
4.0
Darryl L.
10/2017
2.0
plumbing
+ -1 more
TOO EXPENSIVE THEY ARE A RIPOFF DID NOT USE !!!
Description of Work: They are Way way too expensive I got the job done for a quarter of the price
Rating Category
Rating out of 5
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Debbie C.
10/2017
5.0
plumbing
+ -1 more
Workers were very efficient,friendly,and helpful.
Description of Work: Broken waterline in yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Edward V.
09/2017
5.0
plumbing
+ -1 more
On time, and although the job was difficult, it was done in a day.
Description of Work: Main water line from the street to the house had to be replaced, and a trench had to be dug through rock and gravel.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Larry R.
09/2017
5.0
plumbing
+ -1 more
Excellent. Chris is what you always hope a service person will, but most of the time fall short. He was very professional, did the job right, and didn't try to up-sell. Next time we need work done, we'll definitely call Parker & Sons.
Description of Work: Leak near washer hookup was repaired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Robert S.
09/2017
5.0
plumbing
+ -1 more
Parker & Sons were very professional from the start. The tech they sent out on same day I called was professional and explained the details of the system and recalled part from manufacturer. Scott did great job from start to finish taking pictures of damage the water caused. I received a call from there risk manager in under 24 hour explaining the process of recovering my damage to my kitchen floor and cabinets. Cris did a great job of explaining the next steps to take being a recalled part from manufacturer. Overall I good experience considering all the factors involved with the damage that was caused
Description of Work: My RO system had a leak. Turns out the manufacturer had a recall on the filter housing that the water lines go into athousing. Recalled product so there was no charge for labor or parts
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Edith W.
09/2017
5.0
heating & air conditioning/hvac
+ -1 more
They're good. They're a little costly, but they're good.
Description of Work: That was a free check-up for the summer.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Emmanuel O.
09/2017
1.0
heating & air conditioning/hvac
+ -1 more
The technician performed the so-called diagnosis and came to conclusions that were proven by subsequent work by another firm to be totally inaccurate. Not only did he tell me that the unit that was not working was completely gone and had to be replaced, but he also said the same thing about my second unit. Imagine my surprise when the firm I contacted for a second opinion was able to get both units running in a couple of hours. That was in mid-July and the units are still working, so the Parker & Sons technician clearly didn't know what he was talking about or wasn't straight with me.
Description of Work: Needed a diagnosis of problems with my two AC units.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
$79
Response from Parker & Sons
Sir, Thank you for your feedback! I'm sorry you're not happy with the technicians diagnostic or if there was some miscommunication because I do see that he diagnosed and quoted for a compressor, condenser fan motor and possibly an evap coil when he was out. I'm going to have an HVAC supervisor reach out to you so that you can discuss your concerns. Sorry again!
Dennis H.
09/2017
1.0
heating & air conditioning/hvac, plumbing
+ 0 more
We never heard from them. I sent a note via Angie's List and Costco claims that they too contacted Parker and Sons. After another day without air conditioning in 110-degrees we called another company who found the problem and fixed it for a service call only.
Description of Work: We called Parker and Sons when we had air conditioning problems. We called them for two reasons: 1. They were the company that COSTCO was working with and 2. They represented Lennox.
Rating Category
Rating out of 5
responsiveness
1.0
Dena C.
09/2017
5.0
heating & air conditioning/hvac, plumbing, water softeners
+ 1 more
Ramesh and Adam were both friendly and professional, courteous and knowledgeable. Work was done promptly and efficiently!
Description of Work: Installed whole home water softener and 2 R/O systems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Shirley M.
09/2017
5.0
heating & air conditioning/hvac
+ -1 more
After I said I would do it myself, they agreed to do it without the additional charge. James Wilson was very professional and did an excellent job.
Description of Work: Repair condensation line was sagging. Had not been properly installed originally. On inspection in May of this year, no one noticed the sagging. Parker wanted to charge $70.00 for diagnostic. and $200 for one 2 foot plumbers strap, and 1 1/2 feet of 3/4" PVC pipe. We did not feel this was worth it. After the technician called the office the price was reduced.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
linda G.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
I have used them before and they have always done good. They are fair, punctual and professional.
Description of Work: Furnace Tune-up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mike W.
08/2017
1.0
heating & air conditioning/hvac
+ -1 more
Read above ^ Manager never apologized I had those issues.
Description of Work: I had 1 credit for a tune up left on my account, so I decided to get the AC tuned up. I have 2 units, and so I had to pay for the other one, and the evap cooler. The salesman (tech) looked at my units, hosed them off, and cleaned the evap cooler pad off. He told me my refrigerant was low on the west side of my house, even after I told him it was running ice cold. He continued his sales pitch and how it would damage the unit if low, and quoted me about 300-500 for the refrigerant. 3-4 months go by and I notice a leak in the master bathroom. I go up to see where it is coming from, and the 2nd drain pan has a leak. I called another company to check it out, and perform repairs. The Tech told me the top line was likely backed up, and that was causing the issue. I told him about the previous tech and he said he must not have blown the drain line out, as it probably didn't back up in such little time. After that he checked the refrigerant level, and informed me that the levels were normal. A Manager from Parker and Sons called me after I complained about his tech, and basically told me, cars can run fine 2 quarts low. Haha yeah, and they fill up to normal levels if you keep using it!!!!!! If they encourage those kind of practices, I can only imagine what else they are ripping people off for. Avoid this company.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$80
Response from Parker & Sons
[Member Name Removed], Thank you for the feedback! I'm sorry it took so long to respond to your review, but I wanted to let you know that your feedback is very important to us. I'd like to discuss your concerns and see what I can do to make things right for you. Sorry again...Angie
Gerald V.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
additional work replaced thermostat and ac unit fan
Description of Work: yearly check up
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Janice G.
08/2017
5.0
drain cleaning
+ -1 more
It went fine. The person they sent was very professional. It was a little expensive.
Description of Work: They unclogged a bathroom sink.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Electrical,
Sewer Cleaning,
Air Duct Cleaning,
Insulation,
Appliance Repair,
Natural Gas Lines,
Ceiling Fans
FAQ
Parker & Sons is currently rated 4.4 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Parker & Sons accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Parker & Sons offers free project estimates.
Yes, Parker & Sons offers eco-friendly accreditations.
No, Parker & Sons does not offer a senior discount.
Yes, Parker & Sons offers emergency services.
Yes, Parker & Sons offers warranties.
Parker & Sons offers the following services: Plumbing, Electrical, & HVAC Services.