Parker & Sons

We have an EcoWater RO System that needs filters to be replaced. An appointment was scheduled with Parker & Sons for October 25, 2024. Based on the age and the issues we were having the Parker & Sons technician made the diagnosis that the unit was bad and suggested that we needed to replace it for a new one at the tune of $1400.00! The tech didn't even remove the filters or inspect the unit at all. AND charged a $89 water diagnostic fee. We had a Culligan representative come out to provide a second opinion. The Culligan tech tested the RO water and the water from the EcoWater RO system was FINE. I contacted Parker & Sons Saturday October 26th and their representative said they would schedule a revisit for Monday October 28th, but no tech from Parker & Sons showed up, nor did they send any contact.

This company is a shame that does not live up to the ethics it espouses. We just had a technician, Fernando, come to our house to do preventative maintenance on our air conditioner. The very night he left, the AC started malfunctioning. Apparently, a pinhole leak developed after Fernando’s visit. Now Parker and Sons wants over $6,000 to fix what did not exist before servicing. We have already spent over $10,000 with this company in less than a month. Do not let them in your home for the safety of your pocket book! Bad company, bad values, and bad customer service!

I had a disappointing experience with Parker and Sons for electrical service due to poor transparency and scheduling issues on their part. The appointment was scheduled from 10 AM to 2 PM, and at 12:52 PM, I received a text confirming that the electrician was running behind, which was initially acceptable as it was still within the appointment window and they were communicating with me. At 1:30 PM, the electrician also called and left a message stating he would call back in 10 minutes and that he was 20 to 30 minutes away. However, despite these communications, the electrician failed to arrive within the promised time window, and no further call was made. After the initial window passed, I called around 2 PM to confirm and was reassured that the electrician was still coming. When I called again an hour and a half later, I discovered that the electrician had been dispatched to another job based on incorrect assertions that I had failed to confirm the appointment, despite having done so several hours earlier. Moreover, they were unable to provide any estimate of when he would be available. This experience has unfortunately led me to decide against using their services in the future, even though I previously had a good experience with their plumbing and had hoped to extend my patronage to their other services. I hope this feedback helps others in making informed choices.

Did everything that I needed and the electrician was courteous and professional.

Needed a new water heater after ours went out and everything went well. The worker did a great job, but only after we had it installed did we realize that we may have just paid double what it actually cost. The water heater itself cost about $1500, but we ended up paying about $5600 for everything. After asking for an itemized receipt to see where the extra costs are from (my husband and I went through and calculated the costs for what we should've been charged and it came out closer to $2000 just for parts. Meaning labor and removal would be close to $3600) they just continued insisting that that's their price they ask for period. No rhyme or reason, that's it. Obviously, there's nothing my husband and I can do about it now, so we'll pay it and hope they don't charge us extra for using our "lifetime" warranty (that they said was lifetime, but according to the receipt it will be 2 years). We will never use Parker & Sons again. Go somewhere else that's more reasonable with their prices and won't try to make you wait almost 2 months for an itemized receipt that isn't actually an itemized receipt.

I had them come for an AC tune up. After 5 minutes i was told my system is unrepairable even though it was working when they arrived and my only option was a new system. They lied about my system being full of mold and magically after they left it stopped working. Had another company come for a second opinion and there was no mold and a wire hidden in the very back had been half unplugged causing the system to stop working. They are scamming people into buying new systems for no reason.

This was a second opinion and they felt my dit conditioner was working.

I did not use Parker and sons for my plumbing so I cannot comment on their work. I gave them one star because I got estimates from three plumbers and the were the only one who charged for providing an estimate They charged $398 for the estimate and gave me two options, The first option would have cost $1,800, The second option would have cost $5,000, A plumber (licensed and bonded) did the work for far less than $1800.

Sooooo expensive! They offer things such as free check ups and all, but then feed you BS information like "you need to change your breaker panel every 15 years or so", plus their estimates are really out of this world. 1,600 to replace 6 smoke detectors, 900 to replace 3 GFCI outlets! Wished I've never signed with them.

Parker and Sons are thieves!! They rip me off by charging me 711.00 for a part that only cost 40.48 cents and for another part that only cost 45.00 dollars they charged me 474.00 and reassured me into signing the invoice. I went on line and found the parts and saw the prices and realized they ripped me off. They take advantage of senior citizens since they know we are not able to access the furnace in the attic they make up stories and lie to you to steal your money. Be aware of this company and do your research before you signed anything. Ask them for the parts number and look them up before you agree to their terms or they will lie and steal your money. Never trust this company they are a bunch of thieves. Stay away you been warned.

Insulating my attic was over $8,000. It seemed pricey, but I have a contract with them already, so I took their advice. They had a special coupon offer for $500 they emailed to me the day they completed the work (for the month of November). They broke a light and had to come back and fix it. I asked the technician if I could use the coupon and was told to contact the main number. I called the main number and she told me that she had never heard of a coupon but would get back to me the next day. She never called back. Why didn't the salesman offer a discount coupon if it was available? And why didn't they honor it? I am going to dump this company's contract ASAP. They do not value their customers.

It was a mistake to go with Parker & Sons. It cost $4000 for one guy to do a one day job. Parts were AT MAX $750... likely $500. So $3250 for 8 hours of labor. The Parker & Sons per-job pricing structure is to blame. It would be more fair to the consumer to charge labor hours. (A plumber came in the day before and charged $950 for a day's work.) Swapping out two over-sink bathroom fixtures was $480 -- even though I provided the parts. Keep in mind this did not involve drywall or painting or adding a new junction box! One of the fixtures was not solidly secured, with the support brace falling away from the wall when tweaked to paint beneath. Swapping out a BASIC Home Depot chandelier (which I provided) was $600. $300 would've been the right price. The electrician recommended replacing two problematic ceiling fans. The cost would've been $700+. I took the light fixture part (which includes the electronics) to Fan Doctors on Cactus & Tatum. They fixed both in 15 minutes for under $100! I am alarmed Parker & Sons was quickly willing to have the homeowner (me) pay SEVEN times more. I also had the electrician replace an outdoor fan. The electrician did not clean up, leaving the old one in the backyard. What a Melvin! I discourage anyone from using Parker and his greedy Sons. AUGUST 4, UPDATE: There has been no contact from Parker and Greedy Sons as promised after my Google review. There must be Melvins manning the keyboards too. UPDATE, AUGUST 20, 2022: Two weeks ago Parker & Sons responded. I may have not been presented other billing options. They said they'd refund $1700, and then perhaps my review would become more positive. No refund received yet.

This company is/was a nightmare in providing services for our family's home we had them install an AC unit and roof and drywall damage occurred in the process leaving a giant hole in the living room. They were very very unprofessional in terms of communication in establishing timely response for repairs upon the service crew coming to make the repairs. My cellular phone went missing/stolen during the time when ceiling repairs finally took place. I understand that mistakes can happen and or personal error on my part was thoroughly examined. Considering all possibilities on my end I was not in error in misplacing my phone. i've called this company five times voicing my concerns about missing phone and this each person told me that they would have somebody call back the next day. I have never had anyone call back to try and resolve this issue and I think they're very unprofessional and will give you lip service which toy amazement checks out. Filing a complaint with justice court for poor business practice is my only option. Small claims court should get a reply. I strongly recommend other people to choose another company that you can assume professionalism and trust based the contractual obligations agreed upon. I took all the risk unknowingly. Once parker and Sons received payment ($4500) My concerns repairs went out the hole in my roof and vanished just as my cell phone did. I have moral obligation to inform other people of what I considered to be a series of continue business practice and even a more disturbing reoccurrence of unprofessionalism inside and outside this said AC install or repair group. STAY AWAY FROM PARKER AND SONS AND HIRE A CERTIFIED PROFESSIONAL AC installation company that will stand by their work. Be careful who you let inside your home. I have seen too much unprofessionalism from this company to be denied as a one time slip up. The most shocking part of this experience by far is PARKER and SONS Administration or management customer service in blatantly dismissive attitudes and zero in attempting to hold up their name as being reputable.

Their error of omission cost me $950. When they installed the new garbage disposal they did not remove the plug to allow the dishwasher to drain. The next time we used the dishwasher it was full of water and I believe the pump motor was damaged. I had to buy a new one! The supervisor I spoke with just laughed it off as a 'rookie mistake'. Buyer beware - their rookies may cost you real money! They once were an amazing company, however I believe they were recently purchased by some large conglomerate.

Perfect. Professional and courteous.

Never show up ..Saturday waited all day. Tue 2 to 6 appointment..Wednesday 2 to 6 four hour window and you can't get here..I recommended u to the Episcopal Diocese of AZ.all.of our friends and any of our 250 clients ask about a plumber we recommend Parker... not ever again and it makes me sad that Parker got so big customers don't matter. We used Parker several times and were happy. Thanks for nothing pat Mack...

They were amazing and they are good.

Fine. Good service paid them and I was very happy.

They were efficient and timely manner. They did a great job.

They did a good job. I say it because the mold did not return.

I have a large so I needed two new AC units. Very expensive, but nice units. The SRP rebates were supposed to take out some of the price pain. Months, later, no rebates. I called SRP, they said nothing pending. I called Parker and Sons, twice now...they say they will look into it and get back to me. They never call me back.

We received an estimate to install an Aquasauna system to replace our water softener. The quote was for $669, which was verbal, never provided in writing. I showed the technician the exact system we purchased from our actual order which is: Rhino® 600,000 Gallons with Salt-Free Water Conditioner I was concerned that the estimate was never provided in writing, so I emailed in order to confirm the exact estimate. We scheduled a time for the work to be done, 3 hours into the appointment window with no one showing up, we called and were told the appointment was never actually scheduled. That was frustrating, but mistakes happen. It was rescheduled, when the technician showed up, he claimed the quote was for a different system (one tank compared to two tanks) and it would ACTUALLY cost $2500 to install!! How is it possible the install quote increased by almost 4x? There is NO way the actual install times takes four times as long. We were quoted almost the exact same amount from a competitor for the install AND provide the Aquasauna system (which we paid $1400 for). So, let's see. Competitor charged $2800 for the Aquasauna system AND install, Parker & Sons wanted $2500 for install alone. The install takes, at most, 3 hours. So, Parker & Sons is charging $833/hour. Even the best lawyers don't make that much! I'm still flabbergasted that they're charging almost 4 times the labor time for what might take an additional 30 minutes to an hour (at most). We're having the work done for $600 from another company.

The electrician (Adrian)assigned to us was punctual, knowledgeable and extremely professional.

They were excellent, professional and friendly.

They were absolutely mind boggling! Absolutely phenomenal. Very pleasant.