Parker & Sons

I feel they did it care

Clean, Professional, Quick.

Very well, timely etc etc.

Absolutely wonderful!

Helpful polite professional

Pleased with overall performance

The service was great!

Went well.

It went quickly and well.

excellent

Jerry is a super nice guy. He did everything perfect.

The representative was friendly and professional. He looked at the three jobs we needed and got a quote right away. He got to work immediately. He was fast and tidy and left the place immaculate. We also needed help with a sprinkler system. He couldn't do that but gave us a reference for someone who could.

Marco was on time, neat, polite and reasonably priced. He explained each step and rechecked his work for leaks before leaving.

EARLY ON A MONDAY (9/26/05), I NOTICED MY WATER HEATER LEAKING. I CALLED PARKER & SONS AT 9:30AM. THE PLUMBER WAS AT MY HOME BY 11AM. I HAVE NO KNOWLEDGE OF WATER HEATERS, AND THOUGH THE ESTIMATE OF 1045.98 SEEMED HIGH, I AGREED TO THE REPAIRS. WITH THE LEAK NEEDING IMMEDIATE REPAIR, I WAS NOT REALLY IN A POSITION TO COMPARISON SHOP AND THIS COMPANY HAS RECD GOOD RATINGS ON THIS AND OTHER SUCH SITES. THE PLUMBER HAD REPLACED THE WATER HEATER AND WAS GONE BY 1:15 PM. THE NEXT DAY, MY COWORKERS TOLD ME HOW EXPENSIVE $1020 SEEMED, AND SO I CALLED THE COMPANY AND ASKED THEM TO ITEMIZE THE BILL SO I COULD SEE HOW MUCH PARTS AND LABOR COST. I CALLED HOME DEPOT, AND THE SAME WATER HEATER RETAILED AT LESS THAN $300! I HAVE BEEN REQUESTING THIS ITEMIZED BILLING (MY ESTIMATE WAS JUST A LUMP SUM) FOR OVER TWO WEEKS, AND EACH TIME I CALL, LARRY HAS A NEW EXCUSE FOR WHY HE CANNOT SEND IT. I FEEL THE PLUMBER SAW A SINGLE WOMAN WHO NEEDED IMMEDIATE HELP AND TOOK ADVANTAGE OF THE SITUATION.

SENT SOMEONE TO PREPARE A QUOTE QUICKLY. VERY PROFESSIONAL, NEAT, CLEAN, AND EXPLAINED EVERYTHING. THEY HAVE A PRE-ESTABLISHED PRICE BOOK, AND CAN PRETTY MUCH FIT WHATEVER BUDGET YOU HAVE. WE CHOSE THE RHEEMS UNITS BECAUSE OF THE 10-YEAR PARTS AND LABOR WARRANTY. THEY CALLED THE DAY BEFORE INSTALLATION TO CONFIRM THEIR APPOINTMENT. THEY ARRIVED ON TIME, AND LEFT THE AREA CLEAN AS A WHISTLE. THEY HAULED THE OLD UNITS AWAY AS WELL. I WOULD DEFINITELY RECOMMEND THIS COMPANY TO ANYONE.

I CALLED AT 4 AM IN A PANIC AND THE PHONE WAS ANSWERED IMMEDIATELY. VERY PLEASED WITH ALL CONTACTS WITH PARKER! OVERALL EXCELLENT RESPONSE SERVICE.

BLAIN AND GLEN CAME AT THE SCHEDULED TIME AND WERE TIMELY WITH THIS OTHERWISE VERY UNPLEASANT EXPERIENCE. I TRULY APPRECIATED THEIR SERVICE AND SKILLS.

I CANNOT SAY ENOUGH HOW IMPRESSED I WAS WITH EVERYONE I HAD CONTACT WITH, FROM THE PERSON ANSWERING THE PHONE TO THE EXTREMELY PROMPT AND COURTEOUS SERVICE I RECEIVED ESPECIALLY ON A VERY BUSY HOLIDAY WEEKEND. TONY TOOK THE TIME TO SHOW ME THE PARTS HE NEEDED TO REPLACE AND WAS VERY OPEN AND HONEST IN HIS DEALINGS WITH ME. JIM WAS ANOTHER REP. WITH THE COMPANY AND SINCE I WAS THINKING OF REPLACING MY OLD UNIT, HE MADE EVERY EFFORT TO HELP ME GET THE MOST FOR MY MONEY. IT IS SURE NICE TO KNOW THAT THERE ARE STILL PEOPLE OUT THERE WHO PUT YOUR NEEDS AHEAD OF THEIR PROFITS. I WOULD NOT HESITATE TO DO FUTURE BUSINESS WITH THEM AND FULLY INTEND TO DO SO. AS I SAID BEFORE, THEY WERE HERE VERY QUICKLY WHICH I APPRECIATED ESPECIALLY GIVEN THE FACT THAT I WAS HAVING TO GO WITHOUT A/C DURING ONE OF THE HOTTEST TIMES OF THE YEAR.

PARKER AND SONS. IS A WONDERFUL COMPANY TO DEAL WITH BECAUSE WHEN YOU CALL YOU ALWAYS GET A PERSON TO TALK TO AND SOMEONE WHO IS VERY COOPERATIVE IN WORKING OUT A SCHEDULE.

WHEN I CALLED THEIR OFFICE BECAUSE IT DIDN'T LOOK LIKE I RECEIVED THE DISCOUNT, THEY SAID THAT THE DISCOUNT ONLY APPLIES IF I HAVE $200+ WORK DONE, WHICH WAS NOT MENTIONED IN THEIR RADIO AD. IN ADDITION, THEY ALSO TOLD ME I NEEDED $350-$450 WORTH OF DUCT WORK BECAUSE THE COMPANY WHO INSTALLED IT IS A BAD COMPANY AND DID A POOR JOB. TWO OTHER COMPANIES SAID I NEEDED NO ADDITIONAL WORK; THE DUCT WORK IS FINE. THEY APPEARED VERY HELPFUL BUT IN THE END SAID I NEEDED VERY EXPENSIVE WORK DONE THAT TWO OTHER COMPANIES SAID I DIDN'T NEED.

HAVE USED THIS COMPANY SINCE NOVEMBER, 1994, FOR PREVENTATIVE MAINTENANCE AND REPAIR OF AIR CONDITIONER/HEAT PUMP UNITS. SERVICE HAS BEEN RELIABLE AND DEPENDABLE. CONSERVATIVE REPAIR RECOMMENDATIONS AS OPPOSED TO OVER ZEALOUSNESS. PRICES HAVE REMAINED CONSISTENT AND VERY REASONABLE OVER THE YEARS. WHEN I SAW A BROCHURE BY SRP ANNOUNCING THEY WOULD PROVIDE THE NAMES OF COMPANIES TO CHECK OUT AIR CONDITIONING UNITS, I CALLED AND THIS COMPANYS NAME WAS AMONG THOSE SUGGESTED. REPAIRMEN ALWAYS COURTEOUS AND RESPECTFUL. ALWAYS DO A THOROUGH CHECK OF SYSTEM.

I DONT KNOW IF THEY ARE STILL AT THE ABOVE ADDRESS, BUT THAT IS WHAT I HAVE ON THE RECEIPT.

JUST EXCELLENT! SHOWS UP PROMPTLY AND IS VERY NEAT. HE DOES ALL OUR WORK INCLUDING SINKS, TOILETS AND APPLIANCES.

THE COMPANY WAS FRIENDLY AND ON TIME TO THE HOUSE. THEY LET ME SEE THE WORN PARTS FOR MY SATISFACTION AND GAVE ME A GREAT WARRANTY.

THIS COMPANY HAS BEEN VERY PROFESSIONAL AND PROVIDES EXCELLENT SERVICE. WHENEVER THERE IS A PROBLEM WITH AN AIR CONDITIONING UNIT AT MY BUSINESS THEY ALWAYS SHOW UP THE DAY OF THE REQUEST, AND IN PHOENIX, AZ THIS IS A MUST.