Parker & Sons

Excellent follow up on service. They were very responsible and supportive.

I requested info through Angie's List via email. I received a phone call within 15 minutes. Since I had a plumbing and a/c issue, they worked to set them up so both would show up at the same time, very convenient. The technicians were excellent, very professional. I highly recommend them.

This is the hardest working, and most effective, Realtor you will ever find! She does her homework. She deals with ALL aspects of getting ready and selling. She works very hard, always going the extra mile, and dealing expertly with any and everything that comes up. She keeps the client in the loop and in control. She is ethical, does whatever it takes, and always puts her clients first. Oh, and she is also pleasant to deal with. If you have ever wondered how a Realtor could possibly be worth the commission, Elina Lee will show you how. I can't recommend her highly enough!

The plumber that came out was very friendly and knowledgeable. He spent a lot of time understanding what my requests were and explained how the job would be done and how long it would take. After getting all the information from me of what I needed done he worked out the estimate. Everything up to this point had been great and I had high hopes that the estimate would be reasonable and I could hire this guy to do the work. The estimate came to over $2,700. ($2,000 for the tub alone). The cost for the sink and shower were competitive and fair. After getting three more estimates from other 'A' rated Angie's List plumbers, I found that Parker & Sons was $800 to $1,300 more than the other quotes. I really liked dealing with Parker & Sons and I think they would do a great job but their price for the tub work was just too over the top.

I called them last August when my AC unit was just running and was not cooling the house. I called and they came right over. The technician said that the relay on the control unit in the attic had water leaking on it and had blown. He also said that the air handling duct in the attic was the wrong size and to prevent another leak, that I should get that replaced also. I paid for the relay that day, and a few weeks later, they replaced a air handler duct. I paid for the new duct also. A few weeks later, I heard a pinging noise in one of the bedrooms and I found water stains on a ceiling corner. Right under the area where all the work had been done. They came and said that no glue had been used on the fittings and the water was leaking from all the brand new fittings. They fixed and said they would be calling about the damage to my ceiling and wall. I'm still waiting for a call back. 3 months later, I had to get my AC recharged. Apparently, my first $1200+ didn't include a freon check.

I procrastinated way too long to take care of what was no longer a small leak, so the faucet was covered in mineral deposits and beyond my DIY capabilities. Parker & Sons was highly recommended on another Web site, so I gave them a call about 3:30 pm expecting to schedule an appointment on a future date. Within minutes, I got a call back saying someone could be there that afternoon. I had not requested emergency service, and they confirmed that there would be no extra charge for it. Brian Brooks arrived at 4:00 pm and quickly provided an estimate of $310 less a 10% discount for scheduling through their Web site. I agreed to the price, and by 5:30 pm, Brian had the job done & the area cleaned up. I did not get other estimates, but their quick response & apparent workmanship (with 1-yr guarantee) leave me with absolutely no regrets.

From the time I called Parker and Sons for an initial estimate, to the time the crew had completed the install, every aspect went smoothly and was handled professionally. I could tell that customer service was a main priority for the company and all their employees.

They were very professional. They did a good job.

It was a good company to work with.

Jake Haney, who did the plumbing work did a great job. He was fast and courteous. I would 100% recommend this company to my friends and neighbors. He honored the Angie's List Coupon, no questions asked. Also, the office called the next day, SUNDAY to see if we were satisfied with the job. Why isn't the customer service like this at more companies in the Valley?

The company gave me a 4 hour window for the service person's arrival, and of course he arrived about 20 minutes before that 4 hour window was to expire, which always irritates me. But he was nice and very amicable to fixing all the problems we had surrounding the toilet in our master bath. I thought the price was reasonable for the amount of work completed.

The plumber arrived promptly at 8:30 am and surveyed the work to be done. He started with the most difficult task (replacing the tub and shower faucet). He had to cut a hole in the drywall to install the shower control. He only cut a 1'x 1' square and when he was done he carefully put it back in place. He also had a reference for a drywall person to do the texturing and painting repair. I had also scheduled a carpet cleaning company for later that afternoon so the plumber did the shutoff valve next so the carpet company would have the water back on when they arrived. After the shutoff value he worked on the two new sinks and the widespread faucets. He then took a short break for a late lunch. The carpet cleaners showed up just as he left for lunch and were still working when he got back. He was nice enough to wear booties on his shoes so he wouldn't mess up the clean carpet. He finished up by installing the single hole faucet and then double-checked all his work.

The repair person arrived very promptly, within 20 minutes of the start of the four hour window. He at first seemed unsure about what to do with the evaporator coolers leak but eventually figured it out. Both units are less than five years old, the cooler only two years old, yet he found it needed a new float. OK, things deteriorate quickly in the Arizona heat. All the work was completed in a timely manner, the cooler no longer leaks and the heat works great. The service person they sent was exceedingly polite, a very nice young man who put little slippers over his shoes every time he came into the house. I appreciated that. Recommended highly.

No surprises;job went well. Would definitely use this company again.

Very Prompt! Great Service! Came out to our home the same day that I called in. Our service man was named Matt Perry who was very friendly, knowledgeable, competent and responsible. One of the best experiences we have had with any contractor!

Did good job at fair price. Unfortunatley after about a week, a leak sprung up where they fixed it. However they came back and repaired it without a hassle or problem

Very good experience. Telephone conversations were helpful, friendly, and staff was knowledgeable. I also had a plumbing question, and they went the extra mile to help me problem solve that issue.

It was too high of an estimate. On the estimate he didn't give me a break down of the prices and parts.

Jason phoned to let me know when he would be at my home. He arrived on time, was polite and able to find the source of my plumbing problem within a short time. It was something I could handle myself so I was charged a diagnostic charge of $59.95. There was a $20 coupon in the July issue of Angie's List so my total out of pocket cost was $39.95. I actually felt the cost was a bit high for a 15-minute service, but had no other concerns.

The price was the highest of the companies I checked but I've used this Co in the past for some plumbing jobs and I was impressed with their customer service policy (Something I find that many companies totally ignore today) The salesman, Jim Milbourn was also a service tech and had the expertise to answer all my questions and to come back to my home and evaluate the initial installation. Although the initial install was problematic, they did come out and correct it in a timely manner. All of the employees I dealt with were professional and courteous.

The plumber was on time & polite. He offered alternatives, ones that I don't think would have good resale value, like rerouting pipe-exposed in the garage & connect up to the water heater for $1900; for $2000, route the line into the garage, then up into the attic, then connect to the water heater. I only had one estimate. I do not know if this is reasonably priced. I do not know if the copper piping requires wrapping. Phx has alkaline soil that may aggressively attack copper. I do not know if the options are to the City Code. I did call Blue Stakes PRIOR to having anyone come out for estimates. This is the LAW. You will be financially responsible if you have not had your piping, electric, cable, gas, water, and sewer lines properly marked before having work done. This takes 2 business days to complete. This was not the address for the Parker & Sons I contacted, but they are Phoenix Metro wide. They are in good standing with the Registrar of Contractors,BBB,& ToFixIt

The worker was courteous and polite. He explained what he did. He did not follow-up on my request to evaluate our air flow ducting. We still do not have cool air flow in master br. I am disappointed with the lack of follow-up.

They were very friendly and helpful when making the appointment. They gave a 3 hour time frame as to when they would arrive and arrived at the beginning of that time frame. The estimate was free and work was completed at the same appointment.

They did a good job. I thought it was a little expensive though, but he was really nice.

Everything was right. Honest. Only put the parts in the toilet that was needed.