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One Stop Home Services

Plumbing, Water Heaters, Heating and Air Conditioning,

About us

One Stop Home Services, is your local one stop shop for all your plumbing, Heating, Air Conditioning service needs. Any time day or night, weekends or holidays we will be serve you at no additional cost for emergency services. We employ only the best plumbing/HVAC technicians, bringing you expert service with more than 50 years of combined professional experience. You can rest assured that we will provide only the best material and highest quality of craftsmanship. Our team looks forward to working with you on your next plumbing/HVAC project. Residential COD We accept all major credit cards Visa, Mastercard, Discover, American Express. Commercial net 30 accounts O.A.C.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Residential and Commercial Plumbing, Heating, Air Conditioning Services. We service all makes and models of A/C and Heating equipment. Water Heater Repair / Replacement, Water Treatment (Water Softeners / R.O. Systems), Drain Line Cleaning, Drain Line Repair / Replacement, Drain Line Camera Inspection / Locating, Re-pipe Services (Water / Drain / Gas), Slab Leak Locating, Slab Leak Repair, Faucet and Fixture Repair / Replacement.

Services we don't offer

Swimming Pool Leak Locating

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.5362 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
9%
3
6%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.6
responsiveness
4.7
punctuality
4.8
Showing 26-50 of 362 reviews

Harry F.
02/2017
5.0
plumbing, window cleaning
  + 0 more
Well, tech was on time, thorough and polite.
Description of Work: Window cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from One Stop Home Services
Thank you for taking the time to write a review. We appreciate your feedback.

REGINA H.
02/2017
3.0
plumbing, water heater repair
  + 0 more
They could follow through with what they are supposed to.
Description of Work: He couldn’t flush my water heater. Nothing was done. They only tried to flush the water heater and when nothing would come out, he told me it couldn’t be done and that was it. He was here and gone so quickly, I’m thinking now that he couldn’t have done the plumbing inspection. He was supposed to check the plumbing and he didn't.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$29

Response from One Stop Home Services
Thank you for taking the time to write a review. I am more than happy to send a technician out to do a plumbing inspection at no charge to you.

Joel H.
12/2016
5.0
plumbing
  + -1 more
We had some issues with water and the company provided a drying service without extra cost to us.
Description of Work: Diagnosed a difficult problem and solved it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from One Stop Home Services
Thank you for taking the time to write a review. We appreciate your feedback.

Doula Z.
12/2016
5.0
water heater repair
  + -1 more
They did a great job. They did a really nice job. They were very courteous and prompt. He was very polite. He explained everything he was doing.
Description of Work: I purchased a big deal for One Stop Home Services. It was for a water heater flush.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Response from One Stop Home Services
Thank you for taking the time to write a review. We appreciate your feedback.

Albert M.
11/2016
4.0
plumbing, water heater repair
  + 0 more
Very professional, informative & courteous. Had him check back yard hose bin because I felt it was unusually low. Thought he would use a pressure gauge to show me that they were similar & ok. Instead he just felt with his hands. Didn't expect that. Next time make it look more technical.
Description of Work: Routine water heater flush & check up. Whole house plumbing check up.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Stop Home Services
Thank you for taking the time to write a review. We appreciate your feedback.

Paul F.
11/2016
2.0
plumbing
  + -1 more
Purchased AL $99 special for $200 worth of repair. I had checked You Tube for doing the work my self and decided to use a professional plummer. I bought the necessary faucet cartridge to replace from a local hardware store. Their technician was on time and chose the cartridge from 4 that I had purchased. He shut the water off to the house , gathered his tools, replaced the customer provided cartridge, and wrote the work order all in 45 minutes time. The work was billed at $236. I had to pay additional $36 out of my pocket for the trip charge and labor. Looking at other reviews for this company and other companies I guess I had stupid senior citizen written across my forehead. I also asked for the cost to replace a customer provided kitchen faucet and he quoted a price of $186. WOW.
Description of Work: Repair dripping bath/shower faucet with customer supplied parts.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$236

Response from One Stop Home Services
Thank you for taking the time to wright a review. I am sorry to hear you feel the tech misled you. I can assure you he is one of our top employees.

Eveline M.
11/2016
4.0
water heater repair
  + -1 more
My husband took care of, I wasn't here.
Description of Work: Flushed our water tank.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Response from One Stop Home Services
Thank you for taking the time to write a review. We appreciate your feedback.

Randy H.
11/2016
5.0
plumbing
  + -1 more
Toilet started running again, but they came back to adjust a 2nd time at no charge
Description of Work: running faucet and toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from One Stop Home Services
Thank you for taking the time to write a review. We appreciate your feedback.

Laurie C.
11/2016
1.0
plumbing
  + -1 more
It didn't. I sent 5 emails, and he never even bothered responding.
Description of Work: A huge job...repairing/replacing the pipes under my house.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Steve C.
10/2016
3.0
appliance repair
  + -1 more
Ok the service was performed as expected, it was acceptable
Description of Work: Ok service

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$29

Response from One Stop Home Services
Thank you for taking the time to write a review. We appreciate your feedback.

Connie W.
10/2016
5.0
appliance repair, plumbing
  + 0 more
The company was very responsive and was able to schedule the job within days, per our schedule. The tech's arrive on time and quickly accomplished the job. They fully explained the new disposal and offered us tips on its operation. We were extremely pleased and the cost was less than half of other bids. Great Job!
Description of Work: We needed to replace our garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

Response from One Stop Home Services
Thank you for taking the time to write a review. We appreciate your feedback.

Francisco G.
09/2016
5.0
plumbing
  + -1 more
Great. Highly recommended, and will use again.
Description of Work: Water heater flush and inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Response from One Stop Home Services
Thank you for taking the time to write a review. We appreciate your feedback.

Jonathan W.
09/2016
2.0
plumbing
  + -1 more
It didn't. I chose not to have the service done and would like a refund of my $99 for this offer. They quoted me nearly $600 to have one faucet replaced (I have the new faucet so this is labor only) and any wall or tile repair needed to replace the unit was over and above the quoted price. The service man did show up on time and was professional in all manner.
Description of Work: replace the Shower and Bathtub faucets

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Response from One Stop Home Services
Thank you for taking the time to write a review. We appreciate your feedback.

Steven S.
08/2016
1.0
plumbing
  + -1 more
As of today 9/1 I have not heard from the company for the requested dates confirmation. I had to find another company to replace the faucet since it is leaky and need to fix asap. I do not recommend One Stop, as they may be to busy for small jobs.
Description of Work: Hose Faucet Replacement

Rating CategoryRating out of 5
quality
1.0
value
4.0
responsiveness
1.0
punctuality
1.0

$65

Philip W.
08/2016
5.0
plumbing
  + -1 more
Installation was flawless. The serviceman was attentive and helpful. Advice on the two mixing units was helpful but I still have not tried to open them to try to fix them.
Description of Work: De-installation of old faucet and installation of new faucet in kitchen sink and advice on two recently installed shower water mixing units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sandra S.
06/2016
4.0
plumbing
  + -1 more
Removed old water system and installed new one. After he left, a leak developed but he came out and fixed it.
Description of Work: Plumbing services

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$110

Ken S.
05/2016
2.0
plumbing
  + -1 more
It was okay. I didn't feel like they were highly professional. They didn't communicate much. They didn't show up the first time we scheduled an appointment. When they did show up, he still charged me another $33 in addition to the deal I bought with Angie's List. He left dirty footprint tracks all over the bathroom. I thought it was unprofessional. The drip still continued.
Description of Work: I purchased a "Big Deal" for One Stop Home Services. It was to stop the dripping faucet on the bath tub. He replaced two little springs and rubber pieces on the wall.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$133

Brian S.
05/2016
4.0
plumbing
  + -1 more
It went fine, but there was one thing I didn't like about that, I should have checked to see what the rate was before they, I thought it was for two hours of service are something like that and it was actually a discount of their service.
Description of Work: I used One Stop Home Services for plumbing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$186

LORI Y.
05/2016
4.0
plumbing
  + -1 more
We had heard from another source that replacing the valve might solve our problem of the water not being as hot as it should be for that tub/shower. A drip had also developed there and he agreed that the valve might fix the hot water problem but it would fix the leak. We originally thought the tub fixtures had to be replaced as well so purchased them for the project. He was honest and did tell us, ahead of starting the work, that the new fixtures would have no bearing on the actual problems and would cost an extra $255. We made a choice to go with the extra expense knowing this. We also requested cutting through the wall to have access to this valve in the future and purchased a wall plate to cover the opening. The original cut had to be redone because of a pipe breaking but the job was completed. A couple of extended cuts were left exposed after the plate was put in and he suggested that they could be easily fixed and repainted but did not actually offer to do that. We decided to leave it as it is the master bath and we will be doing other cosmetic work in the future. Unfortunately the hot water issue was not resolved but the leak did stop. We did not call him back because we did not want any additional costs.
Description of Work: Installed new tub/shower valve and new tub fixtures as well as a plate in the wall to access the shower faucet valve if needed in the future.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$455

Michael W.
05/2016
5.0
water heater repair
  + -1 more
Excellent. Had coupon for new gas heater. Called and was able to come out same day. Not only did they install the new and remove the old, but saw that we had a pipe that needed repair, did it as well without charge. Very friendly. Very professional. Very prompt. Absolutely keeping their number on hand for future plumbing needs.
Description of Work: Gas water heater went out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Linda D.
04/2016
5.0
drain cleaning
  + -1 more
The plumber arrived on time. He needed some parts to make the repairs so he headed out, returned and completed the job. He used quality materials and did a very good job repairing the two issues.
Description of Work: Installed ball value for irrigation feed line and valve on main service entry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$312

Carolyn S.
03/2016
3.0
plumbing, water softeners
  + 0 more
On time. Explained work and coupon. I show/explained what I needed. He went to work. After work was done the copper pipe was not where I had requested but was tolerable. Water filter looked fine and worked but I discovered that the slide-in cutting board could no longer slide all the way into the cabinet. I felt that he should have trimmed it or at least informed me that it needed to be trimmed. I felt price was excessive but the repair was urgent and I had very limited time to get other estimates. Hopefully, the next time I want a plumber, I will have time for several estimates. I trusted that because this company was a Service Star in. 2015, they would be a good choice. Guess their work was high quality but their price was much more than I expected for the work done. And, YES, I did agree to the price! I had a pipe leaking into my patio and a "frozen" shutoff valve!!
Description of Work: Replaced copper pipe and hose spigot shut off. Installed in-counter water filter.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$717

Roger H.
02/2016
5.0
plumbing
  + -1 more
He did a real good job, I have no complaints about the job he did.
Description of Work: One Stop Home Services did plumbing services. It was a big deal for $99 to do $200 worth of plumbing services and it ended up costing $500.
Rating CategoryRating out of 5
Yes, I recommend this pro
$500

David R.
02/2016
5.0
Very simple, mount timer, take power to it, turn on and set timer for on/off hours. The timemhasndefinitely mademandifference in power usage during peak hours.
Description of Work: Installation of a timer for the water heater.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

John J.
02/2016
3.0
plumbing, sewer cleaning, water heater repair, water softeners
  + 2 more
not good. he left the pressure relief valve open. a lot of water went down the drain before discovered.
Description of Work: water heater flush

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$50

Contact information

20815 N 25TH PL, Phoenix, AZ 85050

http://www.onestophs.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
280485
Trade License Locale
AZ
Trade License Authority
Arizona Registrar of Contractors
Trade License Expiration
08/31/2026

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Heating and Air Conditioning,
Kitchen and Bath Remodeling,
Drain Cleaning,
Water Filtration and Softening,
Appliance Repair,
Drain Pipe Installation,
Handyman Services

FAQ

One Stop Home Services is currently rated 4.5 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

One Stop Home Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, One Stop Home Services offers free project estimates.
Yes, One Stop Home Services offers eco-friendly accreditations.
No, One Stop Home Services does not offer a senior discount.
Yes, One Stop Home Services offers emergency services.
Yes, One Stop Home Services offers warranties.
One Stop Home Services offers the following services: Residential and Commercial Plumbing, Heating, Air Conditioning Services. We service all makes and models of A/C and Heating equipment. Water Heater Repair / Replacement, Water Treatment (Water Softeners / R.O. Systems), Drain Line Cleaning, Drain Line Repair / Replacement, Drain Line Camera Inspection / Locating, Re-pipe Services (Water / Drain / Gas), Slab Leak Locating, Slab Leak Repair, Faucet and Fixture Repair / Replacement.
Swimming Pool Leak Locating

Contact information

20815 N 25TH PL, Phoenix, AZ 85050

http://www.onestophs.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM