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Maids of Honor, LLC

House Cleaning

About us

Maids of Honor has been in business since 1991 with a field staff of 15 and an full time Operations Manager. Many of our employees have been with us anywhere from 10 -4 yrs which I believe shows our relationship with our staff.

Business highlights

33 years of trusted experience

Services we offer

Maids of Honor is primarily a residential housecleaning company providing excellent customer service, professional staff and detailing that most services don't do. We provide weekly, bi-weekly, 4 week service, one timers and occasional callers. We do not have any contracts for you to sign as we believe you should be able to choose by our efforts if you want us to come back.

Services we don't offer

We don't do ironing, dishes, laundry as we give flat rates based on repetition of duties. When these things are added it is too hard to put a price or time on the task. We do have a list of "special projects" we can add for an additional cost as in plant shelves, windows (on smaller homes), ovens and inside of refrigerators.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6102 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
9%
3
7%
2
4%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 26-102 of 102 reviews

Lynne L.
06/2013
5.0
house cleaning
  + -1 more
My house is spectacular, I love them! They told jokes and they were so personable. I even left for a few hours while they were cleaning and when I came back the house looked so wonderful. I trust them and I am planning to use them from here on out. Their cleaning was VERY detailed. They cleaned everything from the ceilings to the baseboards and everything in between. The price was a little more expensive for the first time but it was absolutely worth the cost and it will be less expensive moving forward.
Description of Work: I hired Maids of Honor to come clean my house before having company over.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Maids of Honor, LLC
Hi [member name removed], I apoligize for not reading my reviews until now but wanted to take this time to say Thank You for posting a review. Please keep us in mind if you need further services and hopefully we can get some of the same girls you loved so much back there. Cathy

Andria I.
03/2013
3.0
house cleaning
  + -1 more
It's sad to say, the quality depends on the crew. There were numerous occassions where I would need to reclean something like shower doors, or behind the toilet or other areas like inside microwave, etc. Floors were never cleaned well and hair could often be found in corners and behind doors. There was one crew that did a great job, but with a detail checklist service, the quality should be consistent regardless of the crew. The fee was fair, but I was home on several occassions when the time paid was not put in to cleaning. Management was always helpful, friendly, and professional and willing to accomodate, but too many instances resulted in a change in service.
Description of Work: I've used their service for well over a year for a biweekly service.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$150

Jaynel & Dennis S.
01/2013
1.0
house cleaning
  + -1 more
she lowered it to All I can tell you everyone do not use this company unless you want to det upset an spend your hard earn money on people that get paid by the hour not by the job The real bill was $349.00 but Kim lowered it to $291.00 and now thinking about it , it took me almost 2 hours to do all the windows and the garage so it should be what they get paid by the hour. People do not waste your hard earned money on useless workers
Description of Work: My wife and I sold our home in Sun City West , So we had to have a move out cleaning done. Our home is 1391 sq ft 2 bedrooms 2 baths. There was no furniture in the home at the time of the cleaning. We needed to have the home cleaned for the new owners , so I turned to Angie's list to see if there was any good companies that I could find . So I went through the reviews and found Maids of Honor, I called and spoke to Kim and she told me that we will be very happy and that her girls are very good at what they do. She also told me they also charge by the hour and that it should cost between $270 to $340 to complete the work however it would probably be less so I decided to hire them . I told Kim what I needed them to do , also I mentioned that I needed the windows cleaned plus the refrigerator and freezer, plus the garage needed to be cleaned. Well this was my first mistake , since the girls showed up a haft hour hour late I should have realized that we were going to be getting screwed. the girls started working at 1235 and finished at 542 and during all this time one girl spent her whole time in the kitchen and moved very very slow , while the other girl spend most of her time in the two bathrooms. However what I was not told is that one of them smoke which is a complete turn off to us. you DO NOT have someone that smokes clean a home and the reason is that they have the smell of smoke on their clothes and you are walking into a home that has never had the smell of smoke in it. these girls never did the windows , or the garage or the freezer I was the one that had to clean those items. they took a 15 minute break because they were tired ,and I have no problem with a break , I do have a problem with them smoking then walking back into my house with the smell of smoke . I believe that they could have been done sooner if they worked a little faster , however they had one speed and that was extremely slow.and why not they are getting paid by the hour. When I called the office and spoke to Janelle she told me someone who get back to me right away, But she did not say that was going to be the following day when Kim called me the next day and I told her what happen all she said was that they did nothing wrong and I can not tell them they are not allow to smoke , sorry Kim but you are so wrong you are there boss and they should not be allow to smoke at any ones home that they are work And the best part is that if they were done or not they would stop at 545 and say that we will be back tomorrow to finish.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$291

Trish R.
12/2012
3.0
house cleaning
  + -1 more
I had famiy coming into town for the holidays and wanted to have a good house cleaning done because I was so busy getting everything done. I found Maid of Honor on Angies List I sent them an email on Saturday and even though they didn't work on weekends, I got an email response on Sunday. I then got a call on Monday morning. They were really busy for the holidays but they were able to fit me in the following wed. I was given an estimate on the phone based on my house profile. I was told that it was an estimate based on the size of the house. I chose the spring cleaning as I wanted a good clean - even if that would have take more time and cost more money. I was given an estimate of $270 - $320. This was expensive for me but I was desparate and really needed the house clean for my family. They arrived -at 8:45 and left at 12:30. About 11:30 I was called saying that they weren't able to finish. They had not started on the 4 bedrooms. they had 45 minutes left - they asked what I wanted done. The woman explained that even if I wanted to pay extra money they didn't have time to stay and finish the job. I said I wanted a basic clean on the bedrooms and a deep clean on the office bedroom. I didn't hear from them again so when I arrived home I expected it all to be clean. When I got home there was a bill for 368.00 with a note on the bill that said sorry we didn't have time to finish. It wasn't until I called that I learned that none of my bedrooms (except the office) had been cleaned at all. I realize I was in a jam and wanted to just get it done, but I didn't even get the bedrooms that my guests would be sleeping in. Had I realized that it they would not have had time I would have had the general clean done. I was called the next day to apologize for not finishing. I was asked if I was blown away with what was done and I said no. There was a film that handn't been cleaned off my kitchen counter and dried cleanser on the bathroom counter. I guess I expected that if I paid over three hundred dollars, that my house would be completely clean and perfectly so. It was not. It was fine, but not what I expected for all that money. They did squeeze me in but I would have preferred to be told that they couldn't finish my home so that I could have hired a cheep service. I got 15dollars off for Angies list and when I talked to them on the phone I was given the 10 dollar 2nd visit discount. So I got 25 dollars off and ended up spending $ 358. That is a lot of money for me and while they did an okay job. I expected more for the dollars. The people were very friendly and polite in the office.
Description of Work: whole House cleaning.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$500

Response from Maids of Honor, LLC
Good Morning, I was on my home page and see that you posted a review. I feel your frustrations with not getting the home done for you company. Sometimes things aren't quite what we expect when we give the phone quote and it is so hard to block out a certain amount of time to complete the job. We don't feel good about leaving a home unfinished either as we know that it takes away the WOW factor. Please accept our apoligies and if we can ever help you again I will personally come out to give you a firm bid. I know that Kim offered to come out and clean the rooms however your company was due in soon. Sincerely, Cathy Sandberg

David C.
12/2012
5.0
house cleaning
  + -1 more
Overall the girls worked very hard. Did an excellent job!
Description of Work: Workers were wonderful. The company very friendly but cost too high. I needed someone in short notice and was willing to pay more but next time will check out more businesses that do great work but not quite as high. Nancy

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$300

Response from Maids of Honor, LLC
Good Morning Members, Thank you for the wonderful review you posted about the quality and professionalism of Maids of Honor. I know that price is always a big concern however given the opportunity to get other quotes I feel you would have found out that we are the not the most expensive one. If you ever need our services again I would love the opportunity to come out to the home and give you a firm bid so you will know the price from the start. Have a great day, Cathy Sandberg

Renee D.
10/2012
5.0
house cleaning
  + -1 more
The ladies arrived promptly at 10:45 am (they were scheduled between 10-11). They introduced themselves and brought in all of their supplies. The team lead consulted with me on what they were doing that day. DeAna and Danna got right to work .. and 3 hours later I had a sparkling clean house with even the most minute details applied. I know they had a job ahead of them because I'd been in the house since May 2009 and though I've done routine cleaning that we all do, but there were things like cleaning the microwave and wiping down my baseboards that never seemed to happen all that often; There were many things I just found myself never getting around to with a full-time job and busy life in general; I will have them back monthly :) Maids of Honor have brought "quality" back into my life. Thanks so much!!
Description of Work: Total house cleaning - deep cleaning on my home. Kitchen, 2 bathrooms, 2 bedrooms family/dining (great) room, den/office.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$238

Response from Maids of Honor, LLC
Good Morning Member, Thank you so much for your wonderful review. It's moments like this that make all 21 years in business worth it. It will be a pleasure helping you with your cleaning needs and that we continue to "WOW" you each and every visit. We have told the crew what a wonderful job they did. Kim Barnett and Cathy Sandberg

Patricia B.
07/2012
5.0
house cleaning
  + -1 more
The office managers were really responsive and polite and the service was always excellent. The only downside is the price as they were higher than many other companies. They sent out two cleaners for each service and the house was cleaned to my satisfaction.
Description of Work: I had the bi-weekly housecleaning service about 3-4 times.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

Response from Maids of Honor, LLC
Thank you Member for the kind words. We hope that if you have any cleaning needs in the future you would again think of Maids Of Honor. We know that cost is a concern for lots of people and try to find a balance to make the time and money spent reflect a quality job. We have found that our idea of what cleaning really is takes longer than most companies might bid a job. We hope to continue to offer a quality cleaning at a affordable rate. Kim Barnett

paul D.
06/2012
5.0
house cleaning
  + -1 more
Service was thorough and professional.
Description of Work: Although service was late, due to scheduling misunderstanding, service was excellent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$332

Response from Maids of Honor, LLC
Hi, Member sorry again about the misunderstanding and we are so glad that you have become a regular client of ours. We love the feedback and if there is ever a question or concern please do call the office. Thanks Kim Barnett

Traci .
05/2012
2.0
house cleaning
  + -1 more
We were very unhappy with their work. Items were left incomplete and management was unwilling to rectify the situation. As a result, we had to pay our staff to clean unfinished work. Maids of Honor was unwilling to adjust their bill accordingly. We will not be using or recommending Maids of Honor in the future. Thank you.
Description of Work: We hired Maids of Honor to do a construction clean.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

$300

Response from Maids of Honor, LLC
Here at Maids Of Honor we always try to make each and every client 100% completely satisfied. That is our goal. As a housecleaning company there are certain things we do not clean like windows in large homes, carpet cleaning, carports, garages, and patios. We had gone over in great detail the types of things we were going to do but in the customers opinion we didn't go over the things she thought we would do that are not on our list. When we arrived we were surprised to have construction worker in the home and were unable to complete a few small items do to there presents. When the customer contacted us the next day she was disappointed that certain items were undone do to her workers still in the home but also was upset that we were not on the same page with things she expected that were not discussed in the original bid. We were unable to satisfy the client because those items that were not done we don't do nor did we charge her to do them. She did have to pay a crew to come out to do the windows and the garage but she would have had to do that either way seeing we don't do those things. In the end the customer short paid us by $145.00 for not completing the job. We did explain that we never charged for those items and only charged for time and work done. The customers response was to tell us to try to get the money from her and hung up. We did not take the matter further and adjusted the bill unfairly to not have to be confronted by the customer in the future. We felt like it was not worth the time or trouble to go after the balance with the way her & her boss / paying parting was speaking to us on the phone. We regret the result of the transaction and continue to try to ask as many questions as possible and go over all scenarios so this type of miscommunication does not happen again. Thank you Kim Barnett Operations Manager Maids of Honor

Ida R.
04/2012
5.0
house cleaning
  + -1 more
I had one issue with one person who was very unprofessional, but aside from that everybody else was very professional. I would use them again.
Description of Work: I used them for housecleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marty S.
04/2012
5.0
house cleaning
  + -1 more
We used Maids of Honor to clean the home we bought before we moved anything in. A crew of three showed up and went to work. Almost every item is the house was dusted, wiped, or washed. Some of the porcelain items (i.e., sinks) were so badly damaged that we did not expect much. I cannot say these finished looking like new (which would have been impossible without magic), however, the improvement was astonishing. So, we have a well cleaned home to move into.CT
Description of Work: Thorough housecleaning before move-in.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Maids of Honor, LLC
Good Morning Member, Thank you so much for your kind words about the service you received from the crew that cleaned your home. I know that there are times when we can't perform miracles but believe me we have been called "The Cleaning Magicians" before. Hope you enjoy your new home and let us know when you get settled in so we can come over and give you an estimate for regular service. Make it a Great Day.

Michelle H.
02/2012
5.0
house cleaning
  + -1 more
The job was meticulously done! The girls worked very hard and did not waste any time at all. They were within the time and cost estimate that Kim had quoted me over the phone the day before. My home is about 1600 sq ft, and it took them 4hrs 45min to complete, but, again, it was a deep cleaning that obviously hadn't been done in a long time. While they might not be the cheapest company you can find, if quality and honesty is what you are looking for, THIS is hands down the company to go with. I won't use anyone else!
Description of Work: I hired this company to perform a deep spring cleaning of a rental home I just moved into, which probably hadn't been cleaned for a couple years. Ceilings to floors, with everything in between wet washed and scrubbed down.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$323

Response from Maids of Honor, LLC
Thank You for the wonderful compliment. It's makes me so proud of my staff, my office and what I have tried to build for 21 years. I chose the name "Maids of Honor" because that's just what I want to represent. Honesty, Integrity, Reliability and Thoroughness. I hope we can help you out with your house cleaning needs for years to come. Cathy Sandberg, Owner BTW, Kim was very happy that you were pleased.

nancy a D.
12/2011
5.0
house cleaning
  + -1 more
Please see above... Also, the cost was high but this was a true example of "you get what you pay for". We are going to use them on a 3 week - monthly regular basis. I like the fact that all cleaning services are defined in their brochure, and broken down into detail. I will be happy to update you regarding their future visits.
Description of Work: We were overwhelmed upon returning to our winter home as to the amount of cleaning that needed to be done. We saw the excellent recommendations on Angies List for MAIDS OF HONOR and also researched the company on the BBB website. We took the leap, not knowing first hand of the company. As usual, the Angie's list recommendation, was as good as a reference from a trusted friend! MAIDS OF HONOR, did a fabulous job! We needed the "Spring Cleaning" version of their services and they did not disappoint! Our home has 10ft ceilings and they came prepared with ladders and extension pole cleaners. These girls climbed on counters to clean lights and tops of mirrors, they were on their hands and knees cleaning corners of floors. They were here for a little more than 3 hours and they worked tirelessly.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Maids of Honor, LLC
Good Morning Member, Wow, Thank you for posting your Maids of Honor experience. Yes indeed the price on the first cleaning is a shock but I believe we do go over and above what most people can imagine. I feel confident that we will continue to meet all your expectations in all your upcoming cleanings and will share that later on with any inquiring new comers. Sincerely, Cathy Sandberg, Kim Barnett

LAURA B.
09/2011
5.0
house cleaning
  + -1 more
We are so happy with the work Kem and Gwen did and we will definitely be using Maids of Honor again. My search for a cleaning service is over and from now on I will only use Maids of Honor. I highly recommend them!
Description of Work: Maids of Honor went above and beyond my expectations. Now I understand the rave reviews and I'm happy to add another. I have tried 4 cleaning services in 3 years (not found on Angie's list) looking for a company that I would want to use on a regular basis. After finding Maids of Honor my search has ended...they are the best! Scheduling an appointment was quick and easy. I sent an email via Angie's List and then spoke with Cathy and or Kim a few times via phone. I answered some questions about my house, the rooms I wanted done, and what level cleaning I needed. Cathy advised she would send a crew of 2 and I would get a call the night before my appointment to be told when they would arrive. My husband was working from home the day Kem and Gwen arrived. He said they were very nice and pleasant to work with, did a great job and were easy to speak with. He even texted me at work saying, "OMG! They are picking off the dead leaves from the plant. They're hired!" The rooms cleaned included an EIK, carpeted family room, carpeted living room, carpeted dining room, carpeted loft, 2.5 baths, 1 master BR and one guest BR. I was having my kitchen tiles cleaned the next day so I told Maids of Honor not to bother cleaning the floors in the kitchen or downstairs bath. I was so excited to find that they were able to clean the cob webs off the second story windows in our living room. My husband said they had a duster with a very long extension. As previously mentioned, I've tried a number of cleaning services before and what sets Maids of Honor apart is their attention to detail. Days after Kem and Gwn had left, my husband and I were still discovering things that they had cleaned. Examples...they had wiped down the bottle of dishwashing soap that was sitting on the floor next to the dishwasher, they cleaned the charging base to our electric toothbrush, they even cleaned the thermostat controller, and of course, picking out dead leaves from our plant. Obviously they paid more attention to that plant that I did!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Maids of Honor, LLC
Hi Member, Thank you, Thank you for the wonderful comment you posted on the job well done cleaning your home. Kem and Gwen are awesome and we are so pleased that they came through with flying colors. We are looking forward to helping you with your home for many years to come. Cathy

Carol C.
09/2011
4.0
house cleaning
  + -1 more
I spent about $500 a month. They came twice a month and cleaned my house. They were very thorough. If there was something that was not done correctly, they would listen to my input. They were very professional, too. I would use them again in the future.
Description of Work: I used Maids of Honor. They cleaned my house, a year ago.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Response from Maids of Honor, LLC
Hi Member, Thank you so much for posting a review about our service. I know that with such a large home it is hard to find time to keep it up. If it gets overwhelming again please don't hesitate to call us. Remember, you can call us for occasional 1 time cleaning. Sincerely, Kim, Tania and Cathy

Wanda P.
09/2011
5.0
house cleaning
  + -1 more
The overall service was exceptional.
Description of Work: I had emailed the service for information and got a prompt response with full details of the services and costs up front. I was sent information on the company and their policies. We arranged an appointment at my convince. Three cleaning ladies arrived on time, did a complete walk through, asked the proper questions and for the next two hours cleaned non stop. They did a great job and I will definitely continue their services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$192

Response from Maids of Honor, LLC
Good Morning Member, Thank you so much for posting a review and how much you loved the job the team did. I know they work very hard to meet all your expectations and we will continue to do so for all future cleanings. If you ever have any questions, concerns or kudos please don't hesitate to call us. Once again "Thank You" for choosing MOH

DR K.
08/2011
5.0
house cleaning
  + -1 more
great job and excellent attidute!!!!
Description of Work: I have a big house , they came as 3 member team, they were very professional and very friendly. They did a fantastic job, very through and meticulous.Even myhusband was not sure in the beginning but after he saw the house he loved it. I will use them regularly from now on and I reccomend them to everybody whose in need. I've tried other companies before, but Maids of honor did a distinguished job, and earned every penny that I spent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$720

Response from Maids of Honor, LLC
WOW, what a wonder compliment. It just makes me so proud to know that not only have I taught them to be meticulous but that they are polite and professional. That is something that comes from within. We will do our very best to meet all of your expectations for years to come. Cathy Sandberg, Kim Barnett and Tania Knitter

Samantha S.
08/2011
5.0
house cleaning
  + -1 more
We have MOH on a biweekly service - and though the price may be a bit higher than other quotes we received, they have been worth every penny. We've found them to be flexible, expedient and a pleasure to do business with, and would strongly recommend them to anyone looking for maid services.
Description of Work: They performed an initial deep-cleaning on the whole house, then rotate the room that is thoroughly cleaned on each visit - with a minimum of general cleaning for all rooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Maids of Honor, LLC
Thanks Members, We are so pleased that we have meet all your expectations over the months that you have been on board. Let us know if there is anything we can do to improve or if you have any questions or concerns.

CAROLE K.
05/2011
5.0
house cleaning
  + -1 more
They were very good. It is either 2 or 3 girls that come out and do the whole house. The price is fine. When they are running late, they always call to tell us. They are very professional and they are good girls. They are coming next Friday.
Description of Work: We use Maids Of Honor to clean the entire house. We have 3 bedrooms, 2 baths, a living room, dining room, family room and kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Maids of Honor, LLC
Good Morning member, Once again you made our day. Thank you for letting us know how much you love the service and the team that we send. We hope to be your maid of choice for many many years.

Cathleen G.
05/2011
5.0
house cleaning
  + -1 more
The office staff and the cleaning staff have all been very professional, pleasant and great to work with.
Description of Work: I have used Maids of Honor to clean my house on a biweekly basis for about 4 months. I have been very pleased. They are willling to be flexible (there are some rooms that don't need to be done every time) and the quality of the cleaning has been great. I have used three or four cleaning services in the past 10 years, and so far this company has been the best all-around value. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Maids of Honor, LLC
Member, Thank you so much for sharing your experience with Maids of Honor. I know the girls try to do their best each and every visit. We are "Honored" that you appreciate the job well done.

William S.
04/2011
3.0
house cleaning
  + -1 more
I had the service one time when my cleaning lady was out of town. It was something that I wasn't used to. I would hope not to have them do the service again. I like working with one person, one on one. They were courteous when they came in. I had specifically said I wanted English speaking people to be here. I think 1 of the 3 spoke okay English. The others were Spanish speakers. They did break my coffee flask and left a note. They made sure that I knew that I could replace it and they would pay for it. I'd had some people in to do some cleaning and it just seemed like 3 people were here for an hour and a half for $130. My house didn't look that different when they left. I'm just more comfortable with a different arrangement. I think it's the best way to save. My cleaning lady came back to town. Their price was high. They were punctual. I would like to use something other than a professional service. It just wasn't for me. It's nothing against them. It would not be the way I would solve my problem the next time.
Description of Work: I used the services Of Maids of Honor about 3 months ago for housecleaning.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$130

Response from Maids of Honor, LLC
Good Morning, I know that a team concept is not for everybody however in most cases most people prefer more than 1 person to complete the job in a efficient time. I am pleased that you felt they did a good job and were professional but I am confused about your statement of non-English speaking girls. Everybody here speaks English, in fact fluently. Perhaps they just didn't talk much which just shows that they wanted to get right to work so they wouldn't waste your time and money. I hope that you reconsider having us back in the future and we will not send more than 2 people for the job. Sincerely, Cathy

Suzanne F.
03/2011
5.0
house cleaning
  + -1 more
The girls (3) arrived on time as scheduled. They were thorough and completely cleaned my home from the showers, sinks floors walls, mirrors, kitchen appliances everything!!! Great Job would Highly recommend.
Description of Work: Complete home cleaning from Top to Bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Maids of Honor, LLC
Thank you for the wonderful review. The team tries very hard to meet everyone's expectations each and every visit. I hope we will be your service of choice for years to come. Cathy, Tania and Kim

Diane P.
03/2011
4.0
house cleaning
  + -1 more
Overall the work was excellent,but would have liked bathrooms deep cleaned each visit. There were times when the maids left where the shower was not cleaned or the floor not mopped. The maids were professional, quiet, honest and typically had my 2300 sq.ft. home cleaned within a two hour timeframe. I highly recommend them.
Description of Work: House cleaned top to bottom in all rooms of house. They did a very good job throughout the house. With each visit one of the rooms was deep cleaned which included baseboards,ceiling fans, walls etc.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$344

Response from Maids of Honor, LLC
Thank you Member for posting a comment on Angie's List. Although we did not quite meet all your expectations we appreciate your honesty as it is the only way we can improve on the quality of our work. We hope that we can continue to be the service of your choice and hear back from you soon. Tania Knitter

KEITH P.
02/2011
5.0
house cleaning
  + -1 more
They are fantastic. They come on time and are fast They are reasonably priced.
Description of Work: Maids of Honor cleans our house from top to bottom. The price listed is for a 5000 square foot house for every 2 weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Maids of Honor, LLC
Good Morning Member, I wanted to take this moment to say "Thank You" for submitting a comment on Angie's list for us. It really is quite a compliment especially since we have been cleaning your home for quite sometime and our crews are still meeting your expectations. If at anytime you have any questions or concerns please feel free to call us. Sincerely, Tania Knitter, Office manager

Kate D.
01/2011
3.0
house cleaning
  + -1 more
My issues are not with the cleaners rather with the company policies! The cleaning crew arrived on time and went through the house quickly and efficiently. It's the company policies that lost my business. First of all the cleaning crew did no better job than any other cleaning crew and were almost twice the price. Then there are endless policies such as tardy fees, cancellation fees, and absolutely everything is an extra! The cancellation fee was the strangest~~whether you are cancelling 48 hrs in advance or -2- weeks in advance you still pay the fee. For as costly as the service on the front end, I was surprised to find that the costs went on and on and the tail end! We used them 2 or 3 times and would not use them again.
Description of Work: They did a general clean of the house. Cleaned bathrooms, bedrooms, common rooms and kitchen. Our house is approximately 2500 square feet with 3 bdrooms and 2.5 baths.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$170

Contact information

15820 N 35th Ave Ste 20, Phoenix, AZ 85053

www.azmaidsofhonor.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Maids of Honor, LLC is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Maids of Honor, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Maids of Honor, LLC offers free project estimates.
Yes, Maids of Honor, LLC offers eco-friendly accreditations.
No, Maids of Honor, LLC does not offer a senior discount.
No, Maids of Honor, LLC does not offer emergency services.
No, Maids of Honor, LLC does not offer warranties.
Maids of Honor, LLC offers the following services: Maids of Honor is primarily a residential housecleaning company providing excellent customer service, professional staff and detailing that most services don't do. We provide weekly, bi-weekly, 4 week service, one timers and occasional callers. We do not have any contracts for you to sign as we believe you should be able to choose by our efforts if you want us to come back.
We don't do ironing, dishes, laundry as we give flat rates based on repetition of duties. When these things are added it is too hard to put a price or time on the task. We do have a list of "special projects" we can add for an additional cost as in plant shelves, windows (on smaller homes), ovens and inside of refrigerators.

Contact information

15820 N 35th Ave Ste 20, Phoenix, AZ 85053

www.azmaidsofhonor.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed