KY-KO Roofing Systems

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The services were excellent.

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I just met with Peter from KY-KO. I had received three other estimates and wanted just one more before I made a decision on which company to use. He checked my roof and told me that only one small portion of the roof needed attention. All other roofers told me how bad my roof was and how quickly it should be changed. His honesty, when he too could have told me the entire roof needed to be redone, won me over as a customer. They got my business and will get it again. I will report back when the job is done.

I liked them. They did what they said they were going to do.

GOOD MEETING WITH REPRESENTATIVE - LOTS OF COLOR CHOICES. WORKERS WERE EFFICIENT AND DID A GREAT JOB. CLEANED UP ALL DEBRIS AND HAULED IT AWAY. CAME QUICKLY AFTER STORM DAMAGE.

I'VE USED KY-KO ROOFING IN THE PAST AND THEY HAVE DONE EXCELLENT WORK, BUT THIS TIME I THOUGHT THEY WERE WAY OFF TARGET WITH PRICE ($2,400 FOR ABOUT A $1,000 JOB.) I USED A DIFFERENT ROOFER THIS TIME.

THE SALES APPOINTMENT AND SERVICE APPOINTMENT WERE EXCELLENT, BUT I HAD TO WAIT ONE MONTH FOR SCHEDULING THE JOB AND HAD TO CALL 3 TIMES BEFORE THEY ACTUALLY BOOKED MY REPAIR DATE.

THEY MADE A LITTLE BIT OF A MESS, BUT OVERALL THEIR SERVICE AND QUALITY WERE VERY GOOD.

GIVEN THAT THIS IS A MESSY TYPE JOB, THEY WERE EXCEPTIONALLY TIDY. CREW WAS POLITE, PROMPT AND COMPETENT. COMMUNICATION WITH CREW EASY. SPECIAL REQUIREMENTS CARRIED OUT SKILLFULLY.

THEY WERE NOT VERY RESPONSIVE. THEY HAD TO MAKE 8 VISITS TO OUR HOME TO REPAIR THE LEAK.

KY-KO'S SALESMAN WAS INFORMATIVE AND GAVE ME CONFIDENCE THINGS WOULD BE DONE CORRECTLY. I WAS VERY PLEASED WITH THE WORKMANSHIP AND CLEAN-UP AFTER THE WORK WAS DONE. YOU COULD TELL A PROFESSIONAL HAD DONE THE JOB.

THIS COMPANY ORIGINALLY PUT ON THE ROOF ON OUR HOME. THEIR RESURFACING JOB WAS COMPLETED IN A TIMELY PROFESSIONAL MANNER.

I HAD HEARD THE ADVERTISEMENT ON THE RADIO SO I DECIDED TO GIVE THEM A TRY. I HAD A FEW ROOF TILES THAT WERE LOOSE. I CALLED THE FRONT OFFICE AND SCHEDULED AN APPOINTMENT WITH THEM. I EVEN TOOK THE MORNING OFF OF WORK TO BE THERE WHEN HE ARRIVED. I WAS TOLD ON THE PHONE THAT THE ESTIMATE WAS FREE. AT ABOUT 8:30 THE MORNING OF THE APPOINTMENT I RECIEVED A PHONE CALL FROM SHANE. HE TOLD ME THAT THE GIRL AT THE FRONT OFFICE HAD MADE A MISTAKE AND THAT THE ESTIMATE WOULD COST $150. I TOLD HIM NO THANKS AND THAT I WAS DISAPPOINTED THAT THEY TOLD ME THE ESITMATE WAS FREE. I CALLED THE OFFICE AND TOLD THEM ABOUT IT. THEY DIDN'T SAY MUCH. I FEEL SORRY FOR THEM...THEY SPEND A LOT OF MONEY ON ADVERTISEMENT AND THEN LOSE THE JOB DUE TO BAD EMPLOYEE BEHAVIORS.

THEY WERE VERY BACKED UP WHEN THEY SIGNED THE CONTRACT. WHEN THEY STARTED THE JOB, THEY DID NOT FINISH, BUT SENT US A BILL FOR A FINALIZED JOB. THEY WERE VERY HARD TO GET BACK OUT TO INSPECT THE JOB AND THEN WHEN IT WAS NOTED THAT IT WAS NOT FINISHED WE GOT A PAST DUE NOTICE ON THE FINAL BILL AFTER 3 MONTHS WAITING FOR THE JOB TO BE FINISHED.

THEY WERE VERY PROFESSIONAL AND EASY TO WORK WITH, FROM THE TIME I CONTACTED THEM, UNTIL THE JOB WAS COMPLETE. THEIR PRICE WAS SLIGHTLY HIGHER THAN THE REST, BUT THEIR REPUTATION WAS SECOND TO NONE.

THE ESTIMATOR WAS ABLE TO ASSESS THE SITUATION, AND NOT TELL US THAT THE TILES NEEDED TO BE REMOVED BEFORE A FULL ESTIMATE COULD BE GIVEN. THE BID WAS COMPETITIVE AND DONE ON TIME, AND WE HAVE HAD NO LEAKS SINCE.

THEY WERE FINE, IT WAS DONE WITHIN A COUPLE OF DAYS OF THE SHINGLE DELIVERY. THE WORKERS WERE NICE, DID THEIR JOB, AND LEFT.

WE HAD SOME RAIN DURING THE JOB, KY-KO WAS GOOD ABOUT REPAIRING THE DAMAGE AND RESPONDING TO THE LATE NIGHT CALL. BEST PRICING I COULD FIND FOR FOAM ROOF.

GOOD QUALITY WORK; DID A GOOD JOB WITH CLEAN-UP; DID NOT DAMAGE LANDSCAPING.