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Kelso Custom Builders, Inc.

Electrical, Ceiling Fans, Lighting,

About us

Kelso Custom Builders, Inc. is a Licensed, Bonded, & Insured Residential General Building and Remodeling Contractor. We perform all aspects of your project including Design,and Permitting services. We specialize in Custom Homes, Room Additions, second story Additions, interior remodeling , Free standing casitas and Mother in law suites. We are a full service residential contractor making your dream project a reality. Call us today for a free design and cost consultation

Business highlights

16 years of trusted experience

Services we offer

General Residential Contracting, Room Additions, Interior Remodels, custom homes,, mother in law suites, & casitas. Custom Drafting Design and permitting services

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

Check

Photos of past projects

Reviews

4.8153 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
2%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 153 reviews

Nancy H.
02/2014
5.0
ceiling fans, electrician
  + 0 more
Prompt, professional service and Mark is very personable. I think it speaks for itself that we've called him a second time to do electrical work, and we will not hesitate to call again.
Description of Work: First visit: install electrical outlets in the garage, and ceiling fan on back patio. Second visit: 3-way dimmer switch and new remote in fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Kimberly H.
02/2014
5.0
electrician
  + -1 more
Mark originally came out and gave me a quote for several electrical jobs I have been wanting to get done around the house. Afterwards, he e-mailed me the quotes and we set-up an appointment for the following week to get some of them taken care of. Mark arrived as scheduled and replaced the one faulty GFCI outlet in my downstairs bathroom, then proceeded to install two exterior GFCI outlets powered off interior outlets. He did a clean job with no visible damage to my interior drywall, as can sometimes happen; likewise, the exterior outlets are snug and straight on the stucco. He finished in about 1.5 hours. Mark conducts himself professionally and and his work reflects his attention to detail. I will call Kelso Electric again when it is time to do the other jobs that I need as part of my home updating.
Description of Work: Replaced (1) interior/Installed (2) exterior GFCI outlets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Chris F.
02/2014
5.0
electrician, lighting
  + 0 more
That turned out well. I purchased 3 of these Big Deals. They did the work, the service went a little over and they honored the plan and price. They worked hard. They installed 2 fans and an outside light fixture for me.
Description of Work: I purchased a Big Deal from this company for: $58 to Replace 1 Ceiling Fan or 2 Light Fixtures!

Rating CategoryRating out of 5
quality
5.0
value
5.0

Yes, I recommend this pro
$174

JOHN C.
02/2014
1.0
electrician
  + -1 more
I called to get an estimate on electrical work. No one answered their phone, so I left a message. They never returned my call.
Description of Work: I didn't use them.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Kelso Custom Builders, Inc.
Thank you for taking the time to review Kelso Electric. I apologize for not getting back to you in a acceptable timeframe I am implementing me processes to avoid this in the future. I would hope that I can try and earn your business in the future and make it up to you, Thanks again, Mark Kelso

Sharon H.
01/2014
5.0
electrician
  + -1 more
Mark was very polite and knowledgeable. I would definitely recommend him.
Description of Work: We wanted to add a blower to our fireplace and were told that we need an outlet under the fireplace. I called Mark and he came out and found out that there was already an outlet there. He didn't even charge us.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BARBARA V.
01/2014
5.0
electrician
  + -1 more
Mark did a great job! He came to our home, gave us an estimate and answered all our questions. He installed recessed lighting with 3 way switches with dimmers. He made sure the area was protected with tarps and plastic. He cleaned up after himself. The room is an unusual shape, which caused the job to take a little longer. Mark worked through all the minor problems. The lighting is great!! We are very happy with the result! We will definitely call Mark for any future electrical work..
Description of Work: Installed recessed lighting in our kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Jeff D.
01/2014
5.0
electrician
  + -1 more
Mark, the owner, is very professional, pleasant and hard working. He kept to his estimate even though he ran into some complications and it took him longer than anticipated. Any other company would have tried to charge an upcharge. He was very clean and kept the dirt/dust to a minimum covering all my nearby furniture and carpet with plastic. His rate was reasonable and he was on time. I will definitely use Mark again.
Description of Work: Installed electrical drops for ceiling fans in 3 rooms and installed a ceiling fan in one room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mary W.
01/2014
5.0
electrician, lighting
  + 0 more
Mark Kelso is very professional! He took pride in protecting our goods from the dust, and not tracking dust throughout the house. He cleaned up after himself (what a well trained guy!). He was very patient with my husband acting as his "Apprentice for the Day". He returns calls promptly and completed our project right on time. We hope to have him service us again in the future.
Description of Work: Installed light box and dimmer switch for Dining Room. Hung Chandelier. Installed recessed lighting in office and a low voltage lighting over heirloom portrait in Family Room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$864

Steve M.
12/2013
5.0
electrician
  + -1 more
Extraordinarily professional craftsman. The day I had asked him to come over for an estimate, I had a dental emergency and could not be there. He sent me his estimate that afternoon, and I was pleased it was within my budget. He arrived right on time and installed the lights within in 2 hours. The lights really set the house off and look great. Cleanup was very complete and the lights work as advertised. Thanks again, Mark!
Description of Work: Installed two garage lights.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Linda B.
12/2013
5.0
electrician
  + -1 more
Completed the work exactly as requested. Mark did excellent work, very professional and prompt. I felt the price was fair for work performed. Will definitely use again when needed.
Description of Work: Rewired entire room with dedicated circuits for several computers,and televisions, installed lighting inside and outside. All new lines from the panel box.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Robert W.
11/2013
5.0
electrician
  + -1 more
Due to busy schedule, had to email service request. Responded quickly and set an appointment for next business day. He was right on time; I wasn't but he was able to get started without me. He quickly checked all the issues, found the problem and fixed in less than 2 hours. Also advised of some potential issues that may arise. Highly recommend and will definitely call Kelso Electric again.
Description of Work: Repaired non working items

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Jeanne F.
10/2013
5.0
electrician
  + -1 more
The job went very well. They were efficient and professional all the way down to their uniforms. They realized they would not be able to rewire the lights on the circuit causing the problem without cutting into newly painted walls/ceilings. We talked about lighting options including the simple fix of changing from 60 watt incandescent bulbs to lower wattage LED lighting. I am not a fan of LEDs but am now eating my words (Mark, feel free to say "I told you so."). Mark also assisted by checking work which was to have been done as a condition of sale after an issue was reported in the home inspection. We found that the work was not completed and he fixed the problem. His patience as I went through the electrical information on the report was appreciated.
Description of Work: Mark and his brother installed an outlet and helped diagnose an issue causing a circuit breaker to trip repeatedly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Kelso Custom Builders, Inc.
Thank you for the review, and the laugh I am hoping to see you again in the future, Mark Kelso

Milda K.
10/2013
5.0
electrician
  + -1 more
When I attempted to change the bulb, it was stuck, and forcing it caused the fixture to turn as well, braking off the wires. The fixtured needed a replacement socket. I called, and Mark arrived in 45 min., picked up the socket at Ace, and was completely done within an hour! Affordable, efficient, friendly and professional!
Description of Work: Repaired can light.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Page U.
10/2013
5.0
ceiling fans, electrician
  + 0 more
Service was excellent. Timely scheduling and service time. Work was performed promptly and well.
Description of Work: Replaced ceiling fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Wendy M.
10/2013
5.0
electrician
  + -1 more
If you are thinking of going the 'handy-man' route for an electrical project, DON'T! I did with the intent of saving money and in the end paid twice as much because I had to have the work done twice. Mark was a life-saver. The previous handy-man resource had improperly wired some recessed lights and even left live wire loose in the ceiling. I am so thankful Mark was able to address all the problems that existed and get everything wired correctly. If I had only gone with an electrician to begin with I would not have had to pay twice for the same job, so do it right the first time and use someone licensed! Mark is quick, to the point, gets the job done, licensed, and knows what he is doing. I highly recommend him.
Description of Work: Re-wire a recessed lighting job that was improperly completed by another vendor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Polly F.
10/2013
5.0
electrician
  + -1 more
Mark was professional and efficient. He was on time, answered phone calls and was well qualified for the electrical work he did for me.
Description of Work: I found Kelso Electric on Angie's list, called them to install light fixtures and fans.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Laurie G.
09/2013
5.0
ceiling fans
  + -1 more
It was fine. They completed the job, they came when they were supposed too and it was a painless transaction. They were good. I would use them again.
Description of Work: Kelso Electric Incorporated installed a ceiling fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$58

Sharon C.
09/2013
5.0
ceiling fans, electrician
  + 0 more
They were prompt and courteous. The job was completed in less than 1/2 hour. They cleaned up their mess and were on their way! GREAT JOB! I am planning to replace 2 more fans with their help in the next few weeks.
Description of Work: The Kelso team replaced 2 ceiling fans for me. Fast, great, friendly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

martha M.
09/2013
5.0
ceiling fans, electrician
  + 0 more
Kelso electric arrived approximately twenty minutes early than scheduled appointment and quickly got to work on ceiling fan in Living Room informing me the fans motor was the problem. New fan installed. The Ceiling Fan in bedroom however only needed the screws tightened. I was completely satisfied with the work done.
Description of Work: Replaced ceiling fan in living room. Tightened ceiling fan parts in bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Judy W.
09/2013
3.0
ceiling fans, electrician
  + 0 more
I tried calling them once, left a message for them and they never gave me a call back. Like I said, I was not able to speak with them personally so I cannot speak about the quality of their work and I do not know the circumstances of why I did not receive a call from them.
Description of Work: I purchased the Big Deal for the ceiling fan option.

Rating CategoryRating out of 5
responsiveness
3.0

$58

Phyllis C.
08/2013
5.0
lighting
  + -1 more
It was an Angie's List Big Deal that I purchased. It went pretty good. The owner of the company was a gentleman named Mark. I called and made an appointment and he came out within a couple of days. He was on time, was appropriately dressed and was very neat. He told me that he would be here at 8 and was probably actually here 7:45 AM but he did ask me if it was okay to come early so I appreciated that, too. He's just a pretty nice gentleman. One of the things that I actually appreciated was that he showed me a different way that he could replace the lights that would give me more lighting in my garage. I was very satisfied with him. He did everything that was on the deal. There were no surcharges, he didn't try to sell me anything else. He did a great job.
Description of Work: Kelso Electric came out to replace 2 light fixtures for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Liz F.
08/2013
3.0
electrician
  + -1 more
He did do as advertised. He did not like the fans we purchased. After installing a couple of fans he said it was the motor going out. I had to return 2 fans and repurchase fans for him to reinstall. Really, the fans needed to be balanced better. Probably didn't have to go through repurchasing the fans. Very tedious and slow. Spoke of receiving a bad review.
Description of Work: Install ceiling fans

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$300

Response from Kelso Custom Builders, Inc.
Thank you for the feedback (Member name removed), I do apologize for not providing you with what you would felt was top level of customer service. If there is anything that I am able to do allowing me to make this shot fall up to you please let me know, Mark Kelso

Matthew K.
08/2013
5.0
electrician
  + -1 more
Mark from Kelso was very polite and accomodated me with scheduling the service. Mark was also the electrician who came to install the lights. He arrived exactly when he said he would and was clean and neat in appearance. During the install there were a couple of issues with the structure of the house that had to be addressed and Mark was very good at keeping me in the loop.
Description of Work: Coach lights were installed on either side of the garage door along with the switch to activate them.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

C.W. P.
08/2013
5.0
electrician
  + -1 more
I can usually tell if a provider will be good or not....by them actually answering their phone. Two rings, phone is answered politely, I tell him my problem, and to my chagrin...I go check the ONE outlet I forgot to check to reset. Instead of just taking my money for 5 seconds of work, I now know which company I will go to if I need an electrician. Thank You!
Description of Work: Saved me a service call.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Dan S.
07/2013
4.0
electrician
  + -1 more
Lights were installed AFTER I requested a refund on the Angie's Deal, and I paid him at time of service the same rate, as I had already requested a refund. To date, I have no refund, so I've paid for the same service twice. Not a deal.
Description of Work: Bought Big Deal for replacement of 2 lights; called twice before getting a call back, over a few weeks. Provider answering message says they are running a few months out, which is fine with us, as I told provider when we scheduled. But he said it was an easy job so he could fit us in. Scheduled for July 16. No show, no call, have left messages, no returned calls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0


Response from Kelso Custom Builders, Inc.
(Member name removed) I am sorry for the scheduling mess up! I hope that when I did complete your lights on the following week, that you changed your view of my service and company overall. I thank you for sharing your experience and would hope that I have made up for the mistake of scheduling your work when I was unavailable and again Thank you for allowing me to fix your lighting issues, Mark Kelso

Contact information

10000 N 31st Ave, Phoenix, AZ 85051

Kelsoaz.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
318269
Trade License Locale
Arizona
Trade License Authority
AZ Registrar Of Contractors
Trade License Expiration
02/29/2020
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Ceiling Fans,
Lighting,
General Remodeling,
Stereo and Home Theater Systems,
Kitchen and Bath Remodeling,
Architects,
Landscaping - Lighting,
Homebuilders,
Sunrooms and Patio Enclosures

FAQ

Kelso Custom Builders, Inc. is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Kelso Custom Builders, Inc. accepts the following forms of payment: Check
Yes, Kelso Custom Builders, Inc. offers free project estimates.
No, Kelso Custom Builders, Inc. does not offer eco-friendly accreditations.
Yes, Kelso Custom Builders, Inc. offers a 5% senior discount.
No, Kelso Custom Builders, Inc. does not offer emergency services.
Yes, Kelso Custom Builders, Inc. offers warranties.
Kelso Custom Builders, Inc. offers the following services: General Residential Contracting, Room Additions, Interior Remodels, custom homes,, mother in law suites, & casitas. Custom Drafting Design and permitting services

Contact information

10000 N 31st Ave, Phoenix, AZ 85051

Kelsoaz.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM