Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Frost Appliance

Appliance Repair, Appliance Repair - Small

About us

Appliance Repair

Business highlights

44 years of trusted experience

Services we offer

SERVICES ALL MAKES & MODELS, DISHWASHERS, DRYERS, FREEZERS, REFRIGERATORS, STOVES, WALL OVENS, COOKTOPS, WASHING MACHINES, MICROWAVES

Services we don't offer

BOSCH, GAGGENAU, FISHER & PAYKEL, ASKO

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8325 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 301-325 of 325 reviews

Glenn T.
01/2014
5.0
appliance repair
  + -1 more
.
Description of Work: Fixed my washing machine successfully.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$225

randy G.
10/2013
5.0
appliance repair
  + -1 more
see above comments
Description of Work: Looked at dishwasher which was not broken afterall. Gave helpful info on soaps and advice on dishwasher upkeep. He will replace disposal that no longer works.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Gail P.
08/2013
5.0
appliance repair
  + -1 more
Very well
Description of Work: Very straight forward with excellent advice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Greg G.
07/2013
4.0
appliance repair
  + -1 more
just fine
Description of Work: repaired a blind pull string

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$65

Celia W.
07/2013
5.0
appliance repair
  + -1 more
so
Description of Work: My refrigerator started making a loud noise and getting hot on the inside door panel. I found Frost Appliance on Angie's list and Chad, whom I talked to, was very informative.We scheduled a meeting for a few days afterwards. Chad was prompt, courteous, friendly and diagnosed the problem immediately. The fan blade had come off and all the refrigerator needed was it reapplied. All I was charged was the service call. I would definitely use this company again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Jim E.
05/2013
5.0
appliance repair
  + -1 more
unknown
Description of Work: Our 7 year old front loading washer would not spin. The repairman evaluated it and based on discussion wiht him we decided to replace the machine. As a result he did not charge us. I wish I could remember his name so you could request him personally.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeanne C.
02/2013
5.0
appliance repair
  + -1 more
a
Description of Work: I called about getting my ice marker fix, they ask what was wrong with it and they told me just try restarting it and it worked. I have been without a ice marker for years because the last repair said the part to fix it was $300.00. Over 2 years with out an ice marker and all I had to do was turn it back on!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JUDY S.
02/2013
5.0
appliance repair
  + -1 more
Exceptional service.
Description of Work: Very professional and fixed both my refrigerator and dishwasher and gave maintenance advice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jean G.
01/2013
5.0
appliance repair
  + -1 more
and
Description of Work: The latch on the door of my dishwasher was broken and needed replacement. The repairman was prompt and polite and did the job required. He also answered all my questions and cleaned up any mess generated. I would definately use Frost's again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

Aaron C.
12/2012
5.0
appliance repair
  + -1 more
unknown
Description of Work: They tried to fix the problem for free over the phone, then followed up to see how that was going. That did correct the problem temporarily and When they did come out after we asked for more assistance, they fixed the problem (unusual problem for a very fair price at like $100 or a hair more.) Perfectly pleased and they are in my cell phone contacts now.
Rating CategoryRating out of 5
Yes, I recommend this pro

Roy E.
12/2012
5.0
appliance repair
  + -1 more
All good.
Description of Work: Service call. Arranged for GE to perform service. Very professional.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Melvin D M.
11/2012
4.0
appliance repair
  + -1 more
Very well with no problems.
Description of Work: Replaced fridge filter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Keith W.
06/2012
5.0
appliance repair
  + -1 more
unknown
Description of Work: My refrigerator stopped cooling while I was out of town for a long weekend. I was fully expecting to have to purchase a new refrigerator. I found Frost on AL and chose the, based on their close proximity to my house and the mostly positive reviews. I didn't get a chance to contact them until the following Friday, but they were able to put me on the schedule for Saturday morning for a repair estimate. The technician called me at 7:30 the morning of to inform me that he would be at my house by 8. He arrived right at 8 and quickly got to work. The issue was identified within about 5 minutes, he had the part handy, and the repair was finished in another 10 minutes, totaling 20 minutes from the time he arrived until the time he left. My refrigerator has worked perfectly since the. I will definitely be using Frost in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy N.
05/2012
5.0
appliance repair
  + -1 more
See above.
Description of Work: Last week I called Frost Appliances regarding a problem with our washing machine.. The technician was on time and tore apart the washer. He stated he could find nothing wrong with the washer and felt the problem was a "one time" thing. He then said that since he didn't fix anything, there would be NO CHARGE for the trip. Subsequent uses of the washer proved him correct as the problem did not recur. This was our first use of Frost Appliances; it won't be the last.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roger H.
04/2012
5.0
appliance repair
  + -1 more
.
Description of Work: Frost appliance was called to repair an old 1996 Kitchenaid dishwasher Due to the custom install, we elected to repair rather than replace. The diagnosis was either the computer board or keypad. The technician Chad replaced one hoping to save me money but Murphys law prevailed. Chad ordered the other part and installed it without additional service charges. The price was far less than dishwasher replacement this is a great.company with great service!
Rating CategoryRating out of 5
Yes, I recommend this pro

Diana B.
11/2011
5.0
appliance repair
  + -1 more
See above.
Description of Work: Fridge wasn't working at all. We called at 8:30 am & by 10:00 am they had already finished the job & had everything working again!! Chad was really nice,very professional, provided helpful information & did a great job. I would definitely recommend Frost Appliance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$236

William K.
09/2011
5.0
appliance repair
  + -1 more
Good
Description of Work: Diagnose problem; fixed quickly; up running again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Sandra S.
09/2011
5.0
appliance repair
  + -1 more
Very well.
Description of Work: The serviceman came out to evaluate the spin cycle of my washing machine, which is not functioning properly. He arrived promptly, spent about 1/2 hour evaluating the machine and explained the possible causes of the problem. He gave me estimates for repair and did not try a hard sell. I would use them again. Unfortunately, the solution was unclear and I chose to think about it, rather than spending over $180 for a repair that would not even solve the problem.He was OK with that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Cal K.
09/2011
5.0
appliance repair
  + -1 more
Totally satisfied.
Description of Work: My KitchenAIde dishwasher input pump (motor) went out on Thursday evening after eight years of faithful, daily service. Called Frost Friday at 7:30AM when they opened, described problem, Jim diagnosed it over the phone, came by at 12:30 with the parts and installed new motor in less than 1 hour. Replaced very noisy hinges on machine's door during same visit. Machine works like new and, like when new, is totally silent again. Prompt, professional, extremely helpful, clean, reasonable.......what more can I say. Frost has my appliance repair business from here on out and I highly recommend them. I'm a new Angie's Lister. This was my first referral. My satisfaction with this experience paid for my membership!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$288

Diane G.
06/2011
5.0
appliance repair
  + -1 more
Excellent all around.
Description of Work: My ancient Whirlpool washer died in the middle of laundry day leaving me with a tub of soggy clothes in soapy water. I found Frost on Angie's List and called them. The service technician, Jim, was just getting ready to leave for afternoon calls and was able to stop by my house on the way to his first scheduled call. He diagnosed and fixed the problem in less than 1/2 hour!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

tabitha D.
01/2010
1.0
appliance repair
  + -1 more
n/a
Description of Work: My dryer stopped working on New Year's Eve. I called in the morning on New Years and was told that Frost had a tech on call that day. They took my information and said someone would call me. I never received a call.

Rating CategoryRating out of 5
responsiveness
1.0


Russell A.
09/2009
5.0
appliance repair
  + -1 more
On time, on budget, great service
Description of Work: Repaired a washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Brian L.
01/2009
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$54

Brian N.
05/2007
5.0
appliance repair
  + -1 more
Excellent promptness and service.
Description of Work: Repair of refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Richard G.
01/2005
5.0
appliance repair
  + -1 more
unknown
Description of Work: FIXED REFRIGERATOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Contact information

6819 N 21st Ave, Phoenix, AZ 85015

http://www.frostappliancerepair.com/

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Frost Appliance is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: Closed

Frost Appliance accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Frost Appliance does not offer free project estimates.
No, Frost Appliance does not offer eco-friendly accreditations.
No, Frost Appliance does not offer a senior discount.
No, Frost Appliance does not offer emergency services.
Yes, Frost Appliance offers warranties.
Frost Appliance offers the following services: SERVICES ALL MAKES & MODELS, DISHWASHERS, DRYERS, FREEZERS, REFRIGERATORS, STOVES, WALL OVENS, COOKTOPS, WASHING MACHINES, MICROWAVES
BOSCH, GAGGENAU, FISHER & PAYKEL, ASKO

Contact information

6819 N 21st Ave, Phoenix, AZ 85015

http://www.frostappliancerepair.com/

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed