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Frost Appliance

Appliance Repair, Appliance Repair - Small

About us

Appliance Repair

Business highlights

44 years of trusted experience

Services we offer

SERVICES ALL MAKES & MODELS, DISHWASHERS, DRYERS, FREEZERS, REFRIGERATORS, STOVES, WALL OVENS, COOKTOPS, WASHING MACHINES, MICROWAVES

Services we don't offer

BOSCH, GAGGENAU, FISHER & PAYKEL, ASKO

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8325 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 276-325 of 325 reviews

vicki P.
01/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: Discovered that I was using my stove top range incorrectly. It wasn't broken after all. Only got charged for the 'trip charge' | |Friendly gentlemen. |

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$65

Jim S.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired Refrigerator. The service repair person was Chad and he is one outstanding tech!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Mark Z.
01/2015
5.0
appliance repair
  + -1 more
unknown
Rating CategoryRating out of 5

coni B.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They fixed my gas range and my washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas M.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Jenn-aire double over - replace control panel and low over door latch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Bruce C.
01/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$354

Nancy N.
12/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: My oven hood light was not working despite a new bulb and other part. (The electric companies I contacted could not help; would only be able to verify that electricity was indeed going to the light.) Frost was very helpful: the possible problems and costs were thoroughly explained. After only a few minutes of checking the light and its switch,learned that the bulb had not been completely locked in place. Needless to say I was somewhat embarrassed; however, the tech could understand my hesitance in pushing too hard to install the bulb. He was AWESOME and said that he, in good conscience, could not charge me for something such as this!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda S.
12/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: My oven wasn't working. The repairman, Robert, found the problem immediately. The heating element was damaged. He had to order the element and came back a few days later to install it. He was very professional and fixed the problem quickly. I highly recommend this company for appliance repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

Joe P.
09/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: They got here on time, diagnosed problem quickly. The repair was done and out the door in less than an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

Nancy L.
08/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: This was a pleasant experience from start to finish. Technician was professional, prompt, and helpful. I could not have asked for anything more. I will definitely recommend them to anyone in need of applicance repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Rebecca I.
08/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced heater on the self-defrosting frig |My husband did not use the 10% discount coupon:(

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Pat O.
07/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Jim S.
07/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: O-ring failure on dishwasher diagnosed and replaced. Prompt and professional!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Chetan V.
07/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: My refrigerator was not cooling. They replaced the frost board. The service was handled professionally and in a timely manner

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Rachael D.
07/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Excellent service and price. Stacked dryer belt change was much harder due to age of appliance. Robert stuck with it and got the job done. Could not be happier with service or price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Carl B.
06/2014
5.0
appliance repair
  + -1 more
.
Description of Work: They did a courtesy check up on my freezer. They determined it would cost to much to fix.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

NANCY H.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: We were only in our home in AZ for a week and found that the fridge was barely working. I called Frost and they were able to send someone the next day. Mickey showed up on time and was very pleasant and professional. He ordered the part and we got a call when the part came in about 4 days later. Frost was able to set up a time with our house sitter and we were told that the fridge was repaired and everything put back in place.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$314

John R.
06/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced an electronics panel forthe ice/water dispenser in my fridge. Took a long time for the part to come in, but once it was in they were able to replace it fairly quickly. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

David R.
05/2014
5.0
appliance repair
  + -1 more
Great!
Description of Work: Unclogged defrost drain, Came back next day and defrosted the freezer fan motor after it frosted up. He also directed us to recover some of the backside of the refrigerator where the motor is located, which we did!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Anni H.
04/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: I had a disconnected wire and they said my plug was out of code for my dryer. They called and to replace part and connector it was going to be $200 plus dollars so I decided not to repair and just buy new one. Service call was $80 which I thought was a little high.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$80

Joseph B.
04/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced bulb in over-range microwave. The new bulb failed quickly, which indicated a systemic issue with the (Whirlpool) unit. Frost refunded the service call charge but not the bulb charge (which I thought was reasonable). The service person suggested one option was to purchase a counter-top unit for a fraction of the cost of repair of the current installed unit, which we did.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

Scott W.
04/2014
5.0
appliance repair
  + -1 more
Good service and honest
Description of Work: Repaired refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Michel B.
03/2014
5.0
appliance repair
  + -1 more
They were amazing once again!
Description of Work: I had to get some bearings and belts replaced on a stackable dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Rina W.
01/2014
5.0
small appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Kaci C.
01/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

6819 N 21st Ave, Phoenix, AZ 85015

http://www.frostappliancerepair.com/

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Frost Appliance is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: Closed

Frost Appliance accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Frost Appliance does not offer free project estimates.
No, Frost Appliance does not offer eco-friendly accreditations.
No, Frost Appliance does not offer a senior discount.
No, Frost Appliance does not offer emergency services.
Yes, Frost Appliance offers warranties.
Frost Appliance offers the following services: SERVICES ALL MAKES & MODELS, DISHWASHERS, DRYERS, FREEZERS, REFRIGERATORS, STOVES, WALL OVENS, COOKTOPS, WASHING MACHINES, MICROWAVES
BOSCH, GAGGENAU, FISHER & PAYKEL, ASKO

Contact information

6819 N 21st Ave, Phoenix, AZ 85015

http://www.frostappliancerepair.com/

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed