First Road Property Advisors LLC

This is my second review for Dorene Longfellow and First Road Property Management and I cannot recommend more highly! Dorene continues to exceed my expectations in her exceptional professional real estate skills and level of communication. She recently re rented our home in the Arcardia area of Phoenix. It was not even on the market a month before the new tenants moved in. The first tenants she found for us were wonderful, responsible and always paid their rent on the 1st of month. The new tenants so far have been just as wonderful. If there is ever a problem with the property, Dorene responds immediately to solve. We live out of state, so this type of professional service is more than we could ask for and such a comfort to us. If we ever decide to sell, Dorene will also be the one we choose to list. Her real estate experience and her knowledge of marketing are top notch. Thank you for everything you do for us, Dorene!

Thank goodness for Dorene! I am living in Japan, so must rely on my property manager 100%. My previous agent completely neglected the property, and the tenants completely trashed the house, and were finally evicted. I was left with a house that had a lot of damage, garbage and things everywhere, and had to spend a lot of time and money getting the house back in rentable condition. Dorene held my hand and advised me through the whole process, which was essential to me because I'm so far away. She was my eyes and ears and spent a lot of time going to my house, emailing me and on the phone with me advising me on what to do. Due to the extensive damage and complications with my previous property manager, it took several very frustrating months to get the house back in order, but Dorene stuck with me all the way. And then she found me a really good tenant and got the house rented pretty quickly. She's very professional, knowledgeable, and I would recommend her. I am so grateful to Dorene and (Angie's list where I found Dorene), I couldn't have done this without them! The price for her services was also very reasonable. Thank you, Dorene!

I originally found Dorene on Angie's List when searching for an individual who could help us out. We own property in AZ but reside in Washington State. Since our property is well kept, it was important that we find renters that would treat the home like their own. When Dorene found someone that did not meet our criteria, she would present the information to us but we could always depend on her honesty. Dorene is very thorough in the preparation of our property for rent. She has great resources that she can use to do any necessary work in the house. We hired a contact of hers to paint our great room and it turned out beautifully and at a reasonable price. Because her standards are very high she only recommends people who's work is also well done. We hired her at the end of March, 2014 and by May, she had renters for us. Through her continuous efforts our renters are exactly what we were looking for. When hiring Dorene, which I highly recommend you do so, it is imperative to be able to define what you want in a renter. If you are unsure you can certainly depend on Dorene to give you a thorough list of expectations.

Dorene was absolutely great to work with. She marketed, showed, screened, and leased my rental property in phoenix. This is the second time I've used her to do so and both times we rented our property with over a month before the old renters moved out. Not to mention she caught a fake ad on my property and prevented a couple from being scammed by the crook. If you have had problems with you property manager, call Dorene. She is the best real estate agent I've ever worked with.

Dorene is a lovely person, and I am sure she could do a great job of property management. But unfortunately Dorene decided not to work with me. I don't really know why, but I can make some educated guesses. I chose the paint colors for the home--Dorene wanted other colors. I am using my own contractor--Dorene uses her own handyman, and I guess she has certain people she uses. At first she brought me soup because I was quite sick. I feel Dorene is a very kind person. But, now she has blocked my email, so I can't even contact her. Very strange. Why not just tell me you would rather not rent out my property? Its so much easier. Its only business,

In a word, Dorene is a professional. She did an exceptional job finding a suitable tenant for our rental home. The home was rented in about a month and at the full asking price.

My sister, Lynn and I employed Dorene Longfellow to assist us in renting a property based on perfect "A" recommendations from Angie's List. Dorene is exceptionally professional, courteous, thorough and focused. She worked diligently to ensure the property was ready for all showings, concentrating on not only the big picture but also the small minute details most agents would bypass. She communicated with us every step of the way and exceeded our expectations Working with her was (and continues to be) a wonderful experience that we would highly recommend ro anyone. Dorene gets another well deserved "A" for a job well done.

Dorene has a deep understanding of the Real Estate market. She will always try to get the highest rent value possible for what you are offering. Furthermore, with her strong people skills, Dorene ensures that all potential renters are thoroughly screened and all their references checked. She is extremely attentive to detail which is very important if you are managing many different properties in different markets. Upon move in or move out, she ensures that all rental related details are dealt with which reduces any type of scope creep or potential unknown costs. I highly recommend her for her diligence thoroughness and agility.

Dorene was fantastic. She was responsive, communicative, straightforward and informative. When she realized the property I wanted managed was too far away from her, she referred me to another similar property manager who was also responsive, communicative, straightforward, informative and extremely hard working to get the house I own ready and on the market. Even though I was not working directly with Dorene she kept me on her daily email list to send me market information on properties similar to mine. I would highly recommend Dorene!!

Dorene was fantastic, we are extremely happy with her level of professionalism. She says she is going to do something and there is no BS....she just does it. A trait hard to find these days. I was a little skeptical that someone could have that many legitimate great reviews on Angie's List but she has been everything as advertised and more. I would not hesitate to recommend her to anyone looking for property management or realtor services. We will certainly use her services from now on going forward.

I would like to change my review that I posted on 1-8-14. Dorene did call me in response to my inquiry. I am pleased with her professionalism, knowledge, and experience, and we intend to use her services in the rental of our home.

She did a great job reviewing people. Doreen is a one-person office! Her energy is so amazing. She can confidently show apartments and complete follow-up with tenants. I would definitely use her again.

I found Dorene on Angie's List during a search for a property management firm to rent my father-in-law's property. She had strong reviews and I reached out to her to ask her opinion on a variety of options. Eventually Dorene met with my father-in-law and was very professional, prepared and informative She took an exorbitant amount of care and time to make sure she was meeting his needs, carefully articulating every aspect of a potential transaction. Her pricing was beyond fair and her attention to detail left us all feeling we had the right agent. Dorene is a professional. She knows her field, she knows the market and she knows people. What more can you ask for? I would highly recommend First Road Property Advisors for any potential real estate transaction.

I contacted Dorene Longfellow (First Road Property Advisors, LLC) based primarily on her glowing reviews on Angie's List. The reviews characterized her services as outstanding and well beyond those of other professionals in her field. I found those reviews to be accurate and, if anything, an understatement of her diligence and expertise. My goal was to have her locate a qualified renter for my rental condominium at Grayhawk in Scottsdale. Upon meeting her I was impressed by her thoroughness and clear command of everything "real estate." She looked at my condo, evaluated it's current condition, made excellent recommendations, and immediately took control of the entire process. She managed and completed all of the rental paperwork required under Arizona law with a focused attention on the smallest detail. I was very impressed with this level of diligence and felt secure that she would be looking out for my best interests and ensuring compliance with every professional standard and procedure. The effort she put forth on behalf of renting out my condo was, in my experience, quite extraordinary. She communicated with me several times a week, visited the condo frequently, and endeavored to personalize her professional efforts in a manner that conveyed a remarkable pride in the quality of her work. She made it her mission to locate a suitable renter. She posted rental advertisements through a variety of sources and continually engaged with other agents to provide maximum visibility for my property. Her efforts soon resulted in finding an excellent renter. She vetted this gentleman, ensured that my wife and I were comfortable with his qualifications, and moved quickly and expertly in completing all of the necessary paperwork. Dorene is an exceptional real estate professional and in the future she will be handling all of my real estate transactions. I enthusiastically recommend her services to anyone.

From start to finish it went well. She followed through at the end to do extra things for us. I have not found many professionals in Arizona with this caliber of professionalism. She is a true gem. She advertised, found our tenants and qualified them in a very short amount of time. She completed the lease and tied up the loose ends.

We had an objective of finding a snowbird rental in the Phoenix area in a specified amount of time. Of all the Angie's List contacts, First Property was the only one who would actually help us with this. Dorene provided many listings that I would not have had access to on my own. I had to do most of the "filtering" to match the criteria we had in mind, including making sure the places were actually available. She was prompt, fun to work with, and knowledgable of the area. We lost one contract during negotiations - the first time this has ever happened to me. I felt that a bigger deal took most of her attention, and we had to extend the time allotted, but we did meet our objective of finding a snowbird rental.

Dorene was very profession, kept in touch through every phase of the process with updates and feedback. She was experienced. knowledgable and professional in handling the listing through the closing with a tenant.

Doreen was great! Very responsive, she quickly screened our potential tenant and coordinated the signing of the lease.

Doreen is a literal work horse. She worked every day for us until she rented our property. She was in constant communication through evenings and weekends. She is beyond expectation as well as a pleasure to work with. We intend to use her for all of our property related needs including future purchases or sales.

Dorene managed all aspects of the lease of the property, including identifying qualified applicants, completing background checks, negotiating the terms of the lease along with all the other details that comprise the lease of the property. Dorene is very responsive and professional in all aspects. The property was quickly leased to great tenants. We highly recommend Dorene's services.

Dorene at 1st Road Property was hands on. I had 3 weeks to get everything at the house ready for a renter before I had to return to Florida. She inspected the property and told me what it would take to prepare in for renting. Dorene had workman that she suggested to do my repair and prep work. They did handyman, plumbing and cleaning work. Dorene made sure all contractual arrangements were made with the renter. She interviewed a bunch of people that would have made lousy reenters and told me to pass on them. It took 3 weeks for Dorene to get my renter into the property. She kept me informed and up to date on every phase of the renter vetting process and made sure all renter fiscal requirements were completed. A great overall job.

Dorene was great! She initially reviewed our property and compared it to others in our area, giving us recommendations before we even actually signed with her. She definitely focused on what was best for us and there was never any pressure to enter any agreements with her. Her advise was spot on, we rented our house at or slightly above market value in about a week with renters moving in the day after we moved out. There are few property managers out there that are worth their weight but Dorene was and we'll continue to use her.

I first contacted Dorene months ago, requesting that she help me rent my condo. I had read all of her great reviews on Angie's List and was sure that I had found the perfect property manager. She said that she would go look at my condo and let me know what she could do for me. A week or two went by and I had not heard from her so I called her again and she gave me a reasonable excuse for not looking at my condo but at the same time she assured me that she would get over there soon and get back with me. So again I waited patiently. Weeks go by and no call from Dorene. I finally call her again, no answer, so I leave a nice message requesting a call back. Well that was over a month ago and I am still waiting for her call. I was always very courteous and patient with her but she was only rude and unresponsive in return. If for some reason she did not like my condo or did not think that she could help me with it then why not just tell me so instead of leading me on only to leave me hanging in the end? Very unprofessional!

As an out of state home owner and potential seller or landlord, I was very well served by Dorene Longfellow of First Road Property Advisors, LLC in Phoenix Arizona. Ms. Longfellow provided sound council, consistant dependability, invaluable contacts to competent local contractors and a trustworthy sense of the market between the fall of 2012 and the spring of 2013. She is a superb negotiator who values the satisfaction of all parties involed in the transactions she facilitates.

Dorene was wonderful to work with. Professional, prompt, great advice. As a first time landlord she was invaluable and guided us and gave great advice. She helped market the home and even placed a door mat at her own expense. Communication was excellent, kept us informed every step of the way. The rental actually took about 45 days start to finish but we got a family and a 2 year lease with an option for a 3rd. We could not be happier with all the work Dorene did to make this a success.