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Collins Locksmith Inc

5.0(
131
)

Locksmiths

About us

Collins Locksmith specializes in home and business re-keying and lockouts. We can usually be on site the same day and also provide emergency services when needed. We service investors, realtors, property managers, and the general public. Collins Locksmith has received the Angie's List Super Service Award for 2016 and is a member of the Better Business Bureau.

Business highlights

35 years of trusted experience

Services we offer

Specialize in Residential re-keys, lock outs, lock repair/replacement and installations. Security evaluation. Door jambs reset.

Services we don't offer

Safes, auto lock outs.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Accepted payment methods

Check

Reviews

5.0131 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
3%
3
0%
2
1%
1
0%
Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Write a review
Showing 126-131 of 131 reviews
Sarah H.
06/2014
5.0
locksmith
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Collins Locksmith Inc
[member name removed], Thank you so much for the positive review, we really appreciate it. Let us know if you have any other locksmith needs, we would be happy to come out. thank you, John Collins
marti P.
06/2014
4.0
locksmith
  + -1 more
unknown
Description of Work: We bought a house, I hired locksmith to change all the locks for the set price. He arrived on time, was friendly, changed 3 of our locks but said the rest were kinds he couldn't change and make the same. He did offer to come back and change any new locks we bought to match the others. In the end we just went to Home Depot and bought all new locks and had them set the same, at Home Depot. My only complaint I guess is it should be noted somewhere that they will change all the locks they can.... service was useless to me in the end. Like I said he did offer to come back and reset new locks...but I was under the understanding that they could change all the locks on the house.. Nothing in the ad said we will change whatever locks we can for $85. Guess I should have asked. Would use them again, but would be more specific before I prepaid for a service I didn't receive.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from Collins Locksmith Inc
Hi [Member Name Removed], Thank you for your review. I'm sorry you feel you purchased my service and didn't get what you wanted. As I remember, your existing locks were not compatable and/or new hardware was needed for what you wanted. In my experience, you can not rekey locks to one key when this is the case, as I explained when I was there. I'm not sure if calling ahead of time would have resolved the issue, unless you knew that the locks werent compatable. I would have been happy to come out and install the new locks you purchased and regret that I wasn't given the opportunity to do that for you. We would like to offer you a $50 credit for any future locksmith needs you may have. Thank you for your suggestion for our ad, we will include, "locks must be compatible", so there is no misunderstanding. Although this is the first time this has happened we don't want it to happen in the future. thank you, John Collins
Robin H.
06/2014
5.0
locksmith
  + -1 more
As expected
Description of Work: Rekeyed 4 deadbolt locks
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from Collins Locksmith Inc
[Member Name], Thank you so much for the positive review. It was a pleasure doing business with you. If you have any future locksmith needs we would be happy to help you out. thank you, John Collins
virginia J.
03/2014
5.0
locksmith
  + -1 more
Excellent service.
Description of Work: Changed all locks and issued new keys.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Collins Locksmith Inc
[member name removed], Thank you so much for the review, it was a pleasure to do business with you. John Colllins
Patricia P.
02/2014
5.0
locksmith
  + -1 more
Did a great job!
Description of Work: They were amazing! Came out right away!
Rating CategoryRating out of 5
quality
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from Collins Locksmith Inc
Thank you so much for the review. We appreciate your business, let us know if you have any more locksmith needs. John Collins
WILSON G.
02/2011
5.0
locksmith
  + -1 more
I'd call them again.
Description of Work: Showed up in 30 minutes and got yhe job done.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55

Contact information

PO Box 45102, Phoenix, AZ 85064

collinslocksmith.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Insured
Licensed*

Trade License Number
04003197
Trade License Locale
Phoenix
Trade License Authority
City of Phoenix
Trade License Expiration
12/31/2016
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Locksmiths

FAQ

Collins Locksmith Inc is currently rated 5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 3:00 PM

Collins Locksmith Inc accepts the following forms of payment: Check
Yes, Collins Locksmith Inc offers free project estimates.
No, Collins Locksmith Inc does not offer eco-friendly accreditations.
Yes, Collins Locksmith Inc offers a 10% senior discount.
No, Collins Locksmith Inc does not offer emergency services.
Yes, Collins Locksmith Inc offers warranties.
Collins Locksmith Inc offers the following services: Specialize in Residential re-keys, lock outs, lock repair/replacement and installations. Security evaluation. Door jambs reset.
Safes, auto lock outs.

Contact information

PO Box 45102, Phoenix, AZ 85064

collinslocksmith.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM