Classic Delivery And Moving

Excellent

Terrific.

Great. Use these guys.

Very professional

We had packed and moved everything except the large, heavy items. The move was approximately 9 miles within Scottsdale. The two guys moving us went way above and beyond the call of duty getting a large, heavy sleeper sofa through a door and a large desk through another door. It was their sheer determination and skill that enabled us to use rooms for the purpose we had planned and not have to switch the functions of two of the rooms - if the desk had not fit into the office, we would have had to convert a bedroom into an office but they worked and worked until the desk slipped into the room. They were quick, professional and friendly and the price was very good for the back-breaking labor involved. I highly recommend this company.

Not good! I was originally told when I scheduled the move that I could expect an arrival time between 8 and 9am the day of the move. By 9:20 they hadn't arrived yet, so I called the movers to find out where they were. I was then told by the owner, (Tom), that one of his guys had come in late, and they were running behind, but his guys were "on their way and should be there shortly". Around 1015 Tom called me and said his guys were having some trouble finding my house, and I clarified the directions for him. Around 1030 he called back to say they were still lost, and at that time my girlfriend drove out to the cross streets they were waiting at nearby and had them follow her back to the house. Finally about 1045 they arrived. After loading the washer and dryer to take to the rental house in Anthem, they followed me there. At the rental they managed to heavily scrape the sides of the expensive front loader washer and dryer, (and I later found a few days later put a HUGE dent in the side of the cheap dryer they were dropping off there for my tenant to use!). They also put a heavy scratch across my front door moving the sofa out, and scraped the edges of my expensive French door refrigerator. The crew consisted of two men. The first guy was nice enough and seemed to kind of care about the work he was doing, his partner on the other hand, (an American Indian, I think he said his name was Wish) seemed annoyed by my close watching of their work and requests to be extra careful with various items during the move. Wish also smelled of alcohol. Once all of the items were moved out of the Anthem house, the movers followed me back to my current home where they were unloaded. They then voiced surprise that any stairs were involved, EVEN THOUGH I had told the secretary when scheduling the move that there were stairs at my house! During the process of moving a heavy, expensive, Marble Top Dresser up the stairs, Wish thought it was acceptable to pivot and rotate/grind the edge of its marble top on the tile floor at the base of the stairs while getting it into position, DESPITE my voicing concern AND his partner! I think it's a miracle it didn't crack or chip the marble. They then DROPPED the dresser on its end several times while moving it upstairs, one of which cracked and chipped a large section of the wall on the stairwell. Again, I found it miraculous that the dresser wasn't cracked or broken in the process. Following the work at my current home, the movers followed me to the last house in Peoria to drop off a stainless steel refrigerator. That, surprisingly, went off without incident. Prior to paying the bill for the 4.5 hours of moving it had taken them, I spoke to the friendly one of the two movers and asked what could be done in consideration for the above described damages. He said he didn't know, but offered to have me speak with Tom, and since there wasn't a cell phone between the two of them, I called Tom on mine. Tom was understanding of my concerns, and I must say deeply discounted the charge for the move. Nonetheless, I am very unhappy with the overall experience, ESPECIALLY after finding a couple days later while at the rental house hooking up the washer and dryer that the dryer had a huge dent in one side that was causing the drum to rub up against that side of the machine when it was turned on. I find it nearly impossible to believe that it was damaged to that extent without either of the two movers knowing it happened, and yet nothing was said to me about it!

Everything went well.

Great! See above.

Classic Delivery guys were awesome. They delivered things for me twice and did it very well and promptly. They were really good. I called them; they picked up the statue the next day and had it out here. They were really quick and handled it very carefully. They did the same thing with the furniture that they delivered in August; they did it really quickly and easily. Their price was also very good. They will be the first one I would call if I need any such thing done. I am very happy with them.

I needed a mover on short notice and Tom was able to accomodate me the next day. The two movers arrived on time and were very professional and courteous. They took great care with my furniture and were very willing to place it where requested even when I changed my mind and wanted things moved a second time. I also had several items for donation and Tom sent a truck the next day to take those items to a donation center (Animal Welfare) at no cost to me.

On time. Pleasant. Groomed well. Efficient. Gentle with my possessions.

This is the second time we have used Classic Moving and they were just as professional and efficient as the first time. The showed up on time, even a little early, and jumped right into shrink wrapping and loading all our furniture with care. Once again, they were tasked with moving our 525 lb. treadmill and did it with amazing skill and care. We have recommended them to friends who have also used Classic and all have been extremely happy with their service.

This was one of the best experiences that I have ever had with any service company ever. Tom came to our home to give us an estimate approximately 2 weeks prior to the move. Since we had an extremely heavy treadmill, Tom suggested 4 movers to get it moved correctly and I completely agreed. Tom gave us a courtesy call 2 days prior to the move date to confirm that we were ready. The 4 movers showed up promptly at the scheduled time on the scheduled day with 2 large moving trucks. They jumped right in and shrink wrapped all furniture that could easily be damaged. They worked their butts off getting the loading done in about 1.5 hrs. It took every bit of 4 of them to lift and carry our 500 lb. treadmill out the back door and around the house and load it into the truck. They were just as skillful loading the truck as unloading it. Everyone was very helpful in getting the furniture exactly where I wanted it in the new house by asking where each piece should go. This is a family owned business that treats you as if you are their one and only concern. Everyone on the move team was friendly, courteous and very good at their job. I am very harsh on service companies having had very few good experiences with any type of service company in the recent past. It was truly a pleasure to do business with Classic Delivery and I will be using them again in about 6 months.

These guys are real pros and they make moving far less stressful. They are honest and straightforward, unlike so many other moving companies. They know how to take care of all of your things. The guys are all very pleasant to work with. They understand that moving is stressful for their customers, and they do whatever they can to ease your worries. I highly recommend them.

THIS COMPANY IS VERY PROFESSIONAL AND TIMELY. THE MEN WERE VERY POLITE. THEY TOOK GREAT CARE IN THEIR JOBS.