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Carpets By Randy

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

I have been in business since 1987 and operate my business based on trust, honesty and customer satisfaction. My customers become my friends! I am present on all jobs to insure our core principals are adhered to on each and every job, regardless of the size. *FOR IMMEDIATE RESPONSE PLEASE* Call or Text (602) 757-2277 or email at carpetsbyrandy@msn.com with any questions or for pricing. Thank you

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning & Repair, Tile, Stone, Grout Cleaning, Water Damage Restoration, Upholstery Cleaning & Pressure Washing.

Services we don't offer

Carpet Installation, Floor Polishing

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9140 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 76-100 of 140 reviews

Wendy H.
02/2013
5.0
floor cleaning
  + -1 more
Randy showed up on time was very professional and freindly. He did a Awesome job. We have also used him for carpet cleaning and are very satisfied with his services. I would use him again in a heart beat.
Description of Work: We had our tile floors cleaned and sealed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Linda W.
01/2013
4.0
carpet cleaners
  + -1 more
We were extremely pleased with how clean the carpet came out, cleaner than it had in the past (using other companies). Randy was a pleasure to deal with. We would have rated this company a "5" had it not been for a few, minor, factors. Specifically: no corner (rub) protectors were used, in the past, again with another company, some of the texture on the wall's corner bead was knocked off when the hose was pulled past, fortunately this didn't happen this time, but it might have. Secondly, some marks were left by the nozzle on tile that butted up to the carpet, unfortunately, with our particular tile, such an aluminum mark is extremely difficult to scrub off. Lastly, Randy's assistant (son), while attempting to pre-treat the carpet at the entrance to the kitchen, lifted the nozzle and sprayed the area causing a mist that landed on the kitchen cabinets. We were standing there when this happened and wiped them down immediately. We don't know if the solution (mist) would have caused any problems to the finish had we not wiped it down immediately, but . . . In summary, these problems probably sound worse than they were, if there was a 4 1/2 category, I would have chosen that. I think the real critique boils down to: I will use him next time.
Description of Work: carpet cleaning - some rooms and just traffic patterns in others

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Dena C.
01/2013
5.0
carpet cleaners, ceramic tile
  + 0 more
Randy and his did a great job. They were efficient, professional and my rugs and tile looked like new when they were done. I would highly recommend this company.
Description of Work: All rugs and tile in my house were cleaned-approximately 2400 sq ft.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Brian C.
11/2012
5.0
carpet cleaners, ceramic tile
  + 0 more
It went very well. I would recommend Randy's to anyone.
Description of Work: Arrived on time. Cleaned carpet and tile in 1,600 SF single story house in Peoria, AZ. Cleaned approximately 900 SF of carpet, including removal of some bad stains in living room and one bedroom. Looks very good. Cleaned approximately 700 SF of 14 year old tile and grout that now looks like new. Cleaned up wet areas when complete including the wall trim adjacent to the tile areas that were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

Charles L.
11/2012
5.0
carpet cleaners, ceramic tile
  + 0 more
Randy and his son worked very hard for several hours. They did everything promised, and more, completely cleaning and repairing carpet, tile and grout, as well as sealing the grout lines. He did some repairs he did not charge for. I'd use him again in a heartbeat.
Description of Work: Carpet cleaning, tile and grout cleaning and re-sealing, grout repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

David M.
11/2012
5.0
carpet cleaners
  + -1 more
My carpets were very dirty and they came out very clean. Randy seemed to be in a big hurry, so I was worried the job wouldn't come out good, but it did. Even after 5 months the carpets are still clean which in my experience, translates to a good deep cleaning was performed. His young boy helper didn't do much, but since the job didn't involve a computer, I didn't expect much from him anyhow. Randy does the work himself and he is good at it.
Description of Work: Randy came out on time and and did a very good job cleaning my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ali A.
10/2012
5.0
carpet cleaners
  + -1 more
We called Randy to schedule cleaning the carpet of one of our rental properties. He made the appointment for the following week, arrived on-time, and did a fantastic job. We were out of town, so he met with our renters. He moved the furniture and put it back when done. Both the renters and us were very happy with the job.
Description of Work: Randy cleaned the carpets for four bedrooms, living/dining combo, and hallway. All furnished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ali A.
10/2012
5.0
ceramic tile
  + -1 more
We called Randy and he was able to make an appointment for us within a couple of days. He arrived on-time and was very professional. He had all the tools he needed to repair the tiles and it was very quick. All had unsightly chips and one had a corner completely broken off. You cannot even tell any of them have been repaired. We have used him for carpet cleaning twice before but this was the first time we used him for tile. We were very happy with his service and will use him again.
Description of Work: We had several tiles chipped and one with a corner completely broken off. Randy repaired each of the tiles and you cannot even tell they have been repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Benjamin K.
08/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Was very prompt and showed up on time. Was able to make the day and time I needed work. He did a wonderful job. Was very impressed with the fantastic job he did. Let me know all the services he offered and did a great job. I would recommend him to friends and family.
Description of Work: Cleaned two rooms of carpet, and the pad underneath in one room. Also did some upholstery cleaning and Carpet repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Daniel E.
07/2012
5.0
carpet cleaners
  + -1 more
Carpets by Randy did a great job cleaning the carpeting in our home. He responded quickly to my e-mail request for a quote and was early for his appointment. He and his son were professional and knowledgeable about the services they provide. I would definitely use their services again.
Description of Work: Deep Cleaning of our carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Ali A.
07/2012
5.0
carpet cleaners
  + -1 more
We only have two rooms of carpet and needed them cleaned. Called and made an appointment within a couple of days. They were on time and cleaned the carpets well. They also did not try to upsell me or find any "extra" things to charge me. What we agreed on in service and price was the end of it. We would definitely use them again and would recommend them to our friends and family.
Description of Work: carpet cleaning in two rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lee B.
07/2012
5.0
carpet cleaners
  + -1 more
The whole experience was very positive.
Description of Work: This was the second time that I used Randy. The first time was to clean a few of my rooms of carpeting. I was pleased with his promptness, professionalism and service. I was so happy with him that I called him again to clean the entire home (of my uncle's) prior to listing it for sale. He is reasonably priced and does a great job. I will call him again to clean my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

James S.
04/2012
5.0
carpet cleaners
  + -1 more
Randy called ahead of time to let me know how far out he was and when he would arrive, which was so nice. He showed up right on time and got right to work. Our carpet looks brand NEW, I am SO Happy! I was so impressed I gave his postcard to my parents and they will be working with him also in the next week or two. He was personable, sweet, easygoing and did a wonderful job, he even cleaned up great on his way out. His number is saved into my phone and I will continue to use him whenever I need any carpet work done. So thankful I found him.
Description of Work: Randy cleaned our family room carpet, the carpet on the stairs, a rug for my son's matchbox cars and a stain in our child's bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Mary V.
03/2012
5.0
carpet cleaners
  + -1 more
Randy was prompt, professional. He helped move furniture we could not easily move. The carpet came out great. We really appreciated the advice he gave about protecting the carpet in the areas that are highly exposed to the sun.
Description of Work: Carpet in living/dining area and one bedroom cleaned. Spots removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$110

Ralph B.
10/2011
5.0
carpet cleaners
  + -1 more
They showed up on time and did a great job. Their price was reasonable.
Description of Work: I used Carpets by Randy and Sons within the last 3 weeks. They installed carpets for my whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Christopher R O.
09/2011
5.0
carpet cleaners
  + -1 more
Called Randy on a Saturday and he offered to do the service the next Monday (29th August). He said he would call 30 minutes out within an hour's window, and he did. He arrived with an assistant on time and with brand new equipment. We went over the job with a walk-through and he wrote up his estimate which was almost exactly as he had quoted over the phone. He and his assistant then put protectors on the base boards etc. in the house where his hoses might rub them and began the cleaning room by room. They cleaned a Family Room, Den, Office, and Master Bedroom, as well as a large 6 seater sectional and a small 2 seat sofa together with all their cushions. The job was immaculate, and the carpets were not left overly wet. They moved some pieces of furniture and put protectors underneath all the furniture that was left in place. They removed their equipment without any scuffs or damage anywhere and left the home spotless. They also said that they did grout cleaning as well, and demonstrated it on a small patch on the floor in the kitchen. I was quite impressed and intend to use them again to do all the stone floors in the house. I would highly recommend Randy's service. He was prompt, reliable, courteous and professional - and did an outstanding job.
Description of Work: He cleaned carpets in 4 rooms and also cleaned and scotchguarded one large sectional and a sofa, with all the cushions on each.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

sue P.
09/2011
5.0
carpet cleaners
  + -1 more
Randy was absolutely wonderful I originally called him to clean the carpets in my home before placing it on the market for sale. After he cleaned the carpets my realtor called me to inform me that the carpets were soiled again. Randy was able to find out that not only did i have a wild animal coming into my home but also that I had a leak due to a clogged ac unit. He found the problem and pulled the carpet and cut the drywall. He did a wonderful job through out the service and worked beyond his initial job. I had a similar problem a year ago and it cost me over 2,000 to fix. He was able to do the job of all these different people for a fraction of the cost. He truly was a life saver.
Description of Work: flood restoration, carpet cleaning, and carpet repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$495

F JOHN M.
09/2011
5.0
carpet cleaners
  + -1 more
They did a good job, friendly service and a fair price.
Description of Work: My bedroom carpet was cleaned and sofa and chair were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Richard R.
08/2011
5.0
carpet cleaners
  + -1 more
He was here when he said he would be here. He did a good job, and there was nothing that I disliked. His professionalism was good. I would rate him highly and would use him again in the future. As a matter of fact, I might use him on my kitchen and the toilets in the house; he demonstrated the removal of a spot, and I might have him come back and do the rest.
Description of Work: I used Carpets by Randy to clean my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

claudia L.
08/2011
5.0
carpet cleaners
  + -1 more
Punctual, polite, worked steadily, finished up, cleaned up.
Description of Work: Clean carpets upstairs then clean and seal tile grout downstairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Elise W.
08/2011
5.0
carpet cleaners
  + -1 more
Randy answered our initial call and was able to schedule a time within 3 days. Randy worked alone. Was very professional and we are very pleased with the service.
Description of Work: carpet cleaning of living room, office, dining room, and master bedroom with pretreatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

EILEEN M.
06/2011
5.0
carpet cleaners
  + -1 more
Randy answered my message immediately and was able to come when I requested. He arrived on time, did a wonderful job and I was very pleased. I will definitely use his services again.
Description of Work: I had him clean all carpets, clean all tile and restretch the bedroom carpet in an empty house that we are getting ready to sell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Ellen A.
05/2011
5.0
carpet cleaners
  + -1 more
Returned my call right away and set an appointment. He called to let me know he was on his way and arrived on time. I was very pleased with the cleaning and would use him again.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Christine W.
05/2011
5.0
carpet cleaners
  + -1 more
He did an outstanding job throughout the house. Three bedrooms, family room and an office were left spotless.
Description of Work: Randy arrived an hour earlier than orginally scheduled on Sunday and called to let me know he would be early. He did a fantastic job cleaning the carpets in the house we were moving out of. I was concerned if he could get the footprints of the furniture and heavy gym equipment out of the carpet and he did such a great job that you could hardly tell where things had been. Price was fair and service was excellent. Would highly recommend him to any one and will definitely use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Randy S.
05/2011
5.0
carpet cleaners
  + -1 more
Showed up on time. Fair price. Good job. I will use him again.
Description of Work: Rental property carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Contact information

812 W Briles Rd, Phoenix, AZ 85085

http://carpetsbyrandy.com/

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Pressure Washing,
Carpet Sales and Installation

FAQ

Carpets By Randy is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 7:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 4:00 PM

Saturday: Closed

Carpets By Randy accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Carpets By Randy offers free project estimates.
Yes, Carpets By Randy offers eco-friendly accreditations.
No, Carpets By Randy does not offer a senior discount.
Yes, Carpets By Randy offers emergency services.
Yes, Carpets By Randy offers warranties.
Carpets By Randy offers the following services: Carpet Cleaning & Repair, Tile, Stone, Grout Cleaning, Water Damage Restoration, Upholstery Cleaning & Pressure Washing.
Carpet Installation, Floor Polishing

Contact information

812 W Briles Rd, Phoenix, AZ 85085

http://carpetsbyrandy.com/

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed