I have been in business since 1987 and operate my business based on trust, honesty and customer satisfaction. My customers become my friends! I am present on all jobs to insure our core principals are adhered to on each and every job, regardless of the size.
*FOR IMMEDIATE RESPONSE PLEASE* Call or Text (602) 757-2277 or email at carpetsbyrandy@msn.com with any questions or for pricing. Thank you
It went great and we got a follow-up call a few days later. Very Happy here.
Description of Work: Cleaned the carpet in a large room 15x18 and 2 high traffic areas in two other rooms. They also put down 2 tack strips and finished the edges on 2 doorway.
IT WAS EASY TO MAKE AN APPT., RANDY WAS ON TIME, WAS PROFESSIONAL AND DID A GOOD JOB.
Description of Work: CLEANED 2 BEDROOM CARPETS AND 2 UPHOLSTERED CHAIRS
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Linda W.
07/2014
5.0
carpet cleaners
+ -1 more
Randy and Matt arrived on time and did an excellent job getting the carpeting clean. They did a double pass on the heavy traffic patterns and it looks great! My sofa also turned out looking good. It is nice having the owner doing the job and being on the premises.
Description of Work: They cleaned carpeting in my family room, living room and hallway. He also cleaned my sofa with attached chaise.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Cesar R.
06/2014
5.0
carpet cleaners
+ -1 more
My carpet's have not been cleaned for 14 years. I was so surprised by how clean my carpet could be. Randy and his assistant Matt are very pleasant to work with and did a great job. He is very reasonable and good at what he does. I highly recommend him.
Description of Work: Randy cleaned my white carpet in my living room, hallways, walk-in closets, bedrooms etc. I have over 3000 square feet. He also cleaned and repaired all the grout in the bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
Loren A.
03/2014
5.0
carpet cleaners
+ -1 more
Randy was prompt and he called in advance of his arrival, so I knew when to expect him. He treated for stains on our carpet and the carpet is very clean and nice for our upcoming company. Thank you Randy for a fair price and a very good job.
Description of Work: Cleaned our carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Tricia B.
01/2014
5.0
carpet cleaners
+ -1 more
He came out on a Saturday and cleaned 3 rooms of carpet in my office. He was prompt, professional and did a GREAT job. The carpets had not been cleaned in a couple years and they look new again! He pretreated the problem areas and got them in near perfect condition again. He cleaned his mess up from the hoses and was in and out in less than an hour. Highly recommend using his company if you are looking for someone to to clean your carpets and is professional and does a great job!
Description of Work: Cleaned our office carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Brian S.
01/2014
5.0
carpet cleaners, ceramic tile, pressure washing
+ 1 more
Would definitely have him back in the future.
Description of Work: Randy cleaned my carpets, all of the grouting, the garage floor and driveway and did a very good job at a reasonable price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Buddy R.
11/2013
5.0
carpet cleaners
+ -1 more
This was the first time we used Randy so I had already moved most furniture but they helped me move the remainder and said that they normally move furniture for you. He sprayed carpet with cleaner then used steam, scrubber and vacuum to complete. He worked quickly but did a very thorough job. We were very pleased with the work and the way he communicated with us about his schedule leading up to and during our appointment. Our carpet looks great, Randy does excellent work and charged much less than what I expected for the quality. He has top notch equipment too.
Description of Work: Randy and his assistant cleaned carpet in our dining room, master bedroom and living room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Josh F.
11/2013
5.0
carpet cleaners
+ -1 more
I will be contacting Carpets by Randy in the future when my carpets are in need of cleaning. He did a great job!!!
We're embarrassed to say it was at least four years since we had our light-colored carpeting and upholstered furniture professionally cleaned. But Randy, assisted by Matt, was able to clean them to an almost like-new appearance! They took their time to remove the ground-in dirt, especially in the high-traffic areas that became matted and dark in color. Our furniture, most notably the kitchen chairs, living room sofa and "big fluffy" easy chair, look wonderful. Additionally, Randy repaired a minor grout problem in the front entrance tile. Randy and Matt provided a friendly, no pressure customer service experience before, during, and after the job. Randy was easy to initially contact on his cell phone. He provided a detailed estimate for his reasonably priced fees (compared to the five other vendors that we also contacted). Upon arriving at our home, he examined our carpeting and furniture, pointing out problem areas, how he would clean them and what to expect when he finished. Randy's estimate was what he charged us. We were impressed when he telephoned us the next day to make sure we were pleased with the work. He offered to return at no additional charge to fix any problems. That was not necessary. We highly recommend Carpets by Randy.
Description of Work: CARPETS BY RANDY.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$525
Patty B.
09/2013
5.0
carpet cleaners
+ -1 more
It went great. He was in and out quickly. He was friendly and professional. I always go with the first pick and he was wonderful. He did an excellent job!
Description of Work: They came in and cleaned the carpets for us. They cleaned 3 bedrooms upstairs, the hallway, stais and living room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Allison P.
09/2013
5.0
carpet cleaners, ceramic tile, pressure washing
+ 1 more
Randy and his team worked with my tight schedule demonstrating a great attitude and completed the cleaning in an excellent way. He doesn't cut corners, has modern equipment and provides a great service. Thank YOU!!
Description of Work: Randy is a professional in all aspects of his business. Very thorough about what services he can provide and happily provides options to decide what's best for your home. Also is upfront about pricing and the time it will take to complete cleaning. I have used Randy to clean my carpets and some outdoor tile maintenance the past four years and have referred him to friends. He has a "can-do" attitude and a delight to work with!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Kelly W.
09/2013
5.0
carpet cleaners, ceramic tile
+ 0 more
He cleaned my carpets and my Karastan rug that no other carpet cleaning company would touch. He also repaired the grout that was cracked and had missing pieces which made it difficult to mop and keep clean. The carpet looks brand new and my rug is once again beautiful. He was great and I definetly will use them again.
Description of Work: Carpets, Area Rug and repairs chipped grout.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
PATRICIA F.
09/2013
5.0
carpet cleaners
+ -1 more
When it come to carpets and upholstery, I call Randy. For years, Randy has provided the best service. My carpets and upholstered furniture are always spotless when he's through, and he stays until the job is done to his (and mine, apparently) standards. I called Randy to clean the mattress that my kids abused for the past year. While he was here, he said he could make the awful carpets look good. My mattress looked almost new (it was nearly black in some spots), and the carpet was bright and beautiful when he was through. He's the best in the Phoenix area. And if you're single, ladies, he's cute, too. No, I am not getting paid. I really like Randy and will never use anyone else.
Description of Work: Cleaned mattress and upstairs carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Andrew B.
08/2013
5.0
carpet cleaners, ceramic tile, floor cleaning
+ 1 more
Randy and team did an excellent job. Arrived on time as scheduled and per time estimated. Tile looks like new as if we just moved in and we are quite pleased with the work that we are considering scheduling this type of service annually.
Description of Work: Cleaned 800 sq. feet of tile and resealed grout.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Loren A.
08/2013
5.0
carpet cleaners, ceramic tile
+ 0 more
Randy called before he arrived telling us what time he would be at our home. He did a great job and cleaned up everything after he was finished. Great job.
Description of Work: Randy cleaned our carpet and also cleaned and treated our grout.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Vicki B.
08/2013
5.0
carpet cleaners
+ -1 more
We were looking for someone who could handle everything and Randy came in and did just that. He removed the carpet and pad as needed, sprayed for any possible mold and placed fans. He came back early the next week to clean the carpet and place everything back in place. I was very happy with what he did in that he just took care of everything and followed-up regarding our satisfaction with his work.
Description of Work: Randy handled water damage resulting from an air conditioner leak
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
ANNETTE L.
08/2013
5.0
carpet cleaners, carpet installation
+ 0 more
The over-all job exceeded my expectations. The carpets came out cleaner than when they had been cleaned by another carpet cleaning company. Randy and his associate moved the heavy pieces of furniture in the living room and game room so the corrective re-stretching could be done. The carpets looked so much better after the re-stretching!
Description of Work: Cleaned 5 rooms of light colored carpet. Plus, corrected rumpled appearance of two rooms of wall-to-wall carpet by re-stretching and re-tacking carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$395
KATHRYN S.
07/2013
4.0
carpet cleaners
+ -1 more
First of all, I was rescheduled multiple times before they finally came out. First Randy was on a vacation, then caught in a snow storm & then surgery. Then Randy didn't come at all. He sent his 2 sons. The grout didn't appear to have been sealed at all & was quickly as dirty as before they came. I called them to come back. After a few phone calls the sons returned & didn't see that the grout was even dirty. FInally after threatening to write a review on Angies List they did re-clean some of the tile. The carpet looked clean for awhile, but again, didn't appear to be pre-treated so the spots that were there prior to the cleaning were soon back. They had been very reasonable in the past & I had even recommended them to a few other people. But I was stunned at the cost this time.
Description of Work: Supposed to clean & seal tile & grout as well as clean the carpet.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$600
Sara B.
07/2013
5.0
carpet cleaners, ceramic tile, floor cleaning
+ 1 more
He arrived on time, moved some furniture, did the spot-cleaning, replaced missing grout in my tiles, cleaned the carpet and tile floors. He did an excellent job on both. I had some bad stains from my dog and he did a wonderful job of getting the stains out. My tile looks great. Also the marble top of an end table got scratched. He took it to a business that specializes in marble and it was returned in much better shape than it previously had been! I would not hesitate to recommend Randy and I definitely will use his services from now on. He is an extremely pleasant individual and will go above and beyond to do a good job for you. SHB
Description of Work: He spot-cleaned my carpet, filled in missing grout in my tile floor, then cleaned all of the carpet in my house as well as the tile floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Charles H.
06/2013
5.0
carpet cleaners
+ -1 more
Randy and his assistant (Cory?) did an excellent and efficient job. Randy identified several areas where the carpeting was coming loose and repaired them all for under $50. There were several large pieces of furniture which I was unable to move out of the way but Randy cleaned under them and set them on blocks to prevent carpet damage. I am quite pleased with the quality of the work and the speed with which it was all done. Randy also provided me with an estimate for cleaning the tile and grout. I will be engaging him for that work in the near future.
Description of Work: Cleaned carpets (6 rooms)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Kevin B.
06/2013
5.0
carpet cleaners
+ -1 more
I called Randy and asked about a quote. He was extremely professional polite on the phone. He was able to clean our carpets the same day. He and both his sons came to the house on time. They did a wonderful job and we will definitely use them in the future.
Description of Work: Cleaned carpets on stairs and in bedrooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Sara M.
04/2013
5.0
carpet cleaners
+ -1 more
We were very pleased with the service provided by Randy and his son. Did a great job and we will definitely use them again!
Description of Work: Cleaned the carpets in our whole house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$345
Luz G.
04/2013
5.0
carpet cleaners
+ -1 more
Best carpet cleaning we've ever had. Randy did a great job.
Description of Work: Cleaning of carpet, stair steps. Our carpet had stains because of our dogs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
jay S.
03/2013
2.0
carpet cleaners
+ -1 more
Picked another tile cleaner
Description of Work: I wanted to have my floor tiles cleaned by "Carpets by Randy" called spoke with Randy. I live in Gilbert, Randy said that I am far away and I wont be able to get to it right away, and that I can pool the trip if I have other homes to be cleaned. He told me it will be in the next 2 weeks. I said that 2 weeks is too far and I would like to have it done sooner, thanked him and hung up. A few hours later I get a call from Randy, he said that I can get to your job in 4 days, I asked him how, he said that another job had come up. I said sure I am yet to pick someone. Randy wanted to know approximately how many sq. ft of tiles needed to be cleaned. I said I dont know and that I will measure and send a text. I have natural stone, he asked me to send a picture too! That night I did the best I could, measured to find more than 300 sq ft and that I MAY have another 3 rooms of carpet cleaning. The next day I receive a text from him that there will be an additional $125 to clean the grout and $70 to seal. I told Randy that I want the tiles to be cleaned, nothing more. He also texted that there will be a $300 minimum cleaning fee and if I dont have enough area to be cleaned that there will be a $25 fuel charge. Upset with all these new requirements I texted, why do you add all these now, why didnt you say these at the beginning? He texted the other job is in Tempe and I thought that you should be close, but you were still far when I checked the map. I think it will be good if Randy lists these on his page in Angies list. Be warned!
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*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Pressure Washing,
Carpet Sales and Installation
FAQ
Carpets By Randy is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 4:00 PM
Wednesday: 7:00 AM - 4:00 PM
Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 4:00 PM
Saturday: Closed
Carpets By Randy accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Carpets By Randy offers free project estimates.
Yes, Carpets By Randy offers eco-friendly accreditations.
No, Carpets By Randy does not offer a senior discount.
Yes, Carpets By Randy offers emergency services.
Yes, Carpets By Randy offers warranties.
Carpets By Randy offers the following services: Carpet Cleaning & Repair, Tile, Stone, Grout Cleaning, Water Damage Restoration, Upholstery Cleaning & Pressure Washing.