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Carpets By Randy

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

I have been in business since 1987 and operate my business based on trust, honesty and customer satisfaction. My customers become my friends! I am present on all jobs to insure our core principals are adhered to on each and every job, regardless of the size. *FOR IMMEDIATE RESPONSE PLEASE* Call or Text (602) 757-2277 or email at carpetsbyrandy@msn.com with any questions or for pricing. Thank you

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning & Repair, Tile, Stone, Grout Cleaning, Water Damage Restoration, Upholstery Cleaning & Pressure Washing.

Services we don't offer

Carpet Installation, Floor Polishing

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9140 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 101-125 of 140 reviews

Terry D.
08/2019
1.0
ceramic tile
  + -1 more
They never contacted me.
Description of Work: Tile backsplash

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Carpets By Randy
I never saw that you called my number is 6027572277. I'm very sorry but if you would like to call I'd be happy to get you taken care of.

frank A.
07/2017
5.0
pressure washing
  + -1 more
Very thorough
Description of Work: Pressure washing of house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Carpets By Randy
Thank you so much!

Kathy N.
07/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Diane B.
06/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Darleen C.
06/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

joanne D.
04/2016
5.0
carpet cleaners, ceramic tile
  + 0 more
unknown
Description of Work: They cleaned my floor's grouting and then sealed the grout. They did as good of a job as they could, considering I had many red wine stains scattered about in the grouting. Does my grouting look like new? No, but it looks much better than it did. There was also some residual sealant that I had to work to get off the tile, (I'm anal about my floor and it's shine) but a little elbow grease and the job was done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

David N.
03/2016
5.0
carpet cleaners, ceramic tile
  + 0 more
unknown
Description of Work: Cleaned carpets in 2000sf house, deodorized and stain removal. Cleaned grout/tile in kitchen, entry, and laundry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Roland C.
03/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Robert S.
03/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert L.
03/2016
5.0
carpet cleaners, ceramic tile
  + 0 more
unknown
Description of Work: They cleaned our carpet and kitchen tile.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

T Kathleen B.
11/2009
5.0
carpet cleaners
  + -1 more
I called for carpet cleaning for same week. Owner/Operator Randy answered the phone himself. Was courteous and gave me a date immediately. Gave me an estimated price. I accepted. On work day, he called me twice to let me know he was on the way. Arrived on time, with plenty of crew. Job took one hour. He moved 2 couches for me and made sure they were up on styro blocks to prevent damage to carpet from wet couch feet. Cleaned up after himself. Price was great, work was great. Courteous, and asked for future business. Estimated tile floor grout cleaning for me. I will call him to have him do the grout cleaning when I am ready. NOTE: CASH ONLY - no credit cards
Description of Work: Cleaned carpet in large room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Carpets By Randy
Thank you Member!! However, I do accept checks or credit cards as well!!

Janice T.
10/2009
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Everything went well. I called them. Got a callback promptly and scheduled an appointment for the following week. They arrived on time. Gave me a price which I accepted. They performed the work and my chair and ottoman look great. I am very pleased.
Description of Work: Cleaned easy chair and matching ottoman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Anna G.
09/2009
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Family owned business Everything they cleaned looks brand new They removed all the old spots from the sofa and the carpet They cleaned the floor after themselves and the entry door rug I thought they did an outstanding job. Also Randy and his sons are very nice people to deal with and very honest. I Will definitely hire them again.
Description of Work: 1 room carpet 1 sectional sofa + ottoman + lots of pillows 1 rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

carol M.
08/2009
5.0
carpet cleaners
  + -1 more
I had another company come out to clean very dirty carpeting. They boast they leave "no residue" but we were not pleased with the results. Carpets by Randy came to our rescue. The carpet looks great and it was done for a great price. He did SIX rooms for $210.00!
Description of Work: Six rooms of very dirty carpet were cleaned by this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kiyoko G.
05/2008
5.0
carpet cleaners
  + -1 more
They did a thorough job. Came about an hour late, but did a very good job. My carpets look very good and Randy did an excellent job of re-tacking carpet that was left too short by the other tiling company.
Description of Work: Carpets by Randy re-tacked quite a bit of carpet left loose from another company that re-tiled my home. He also shampooed my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

DOROTHY S.
05/2008
5.0
carpet cleaners, floor cleaning
  + 0 more
He did a very good job. He was very conscientious. He did extra repairs for us at a reasonable price.
Description of Work: He cleaned my slate and carpets throughout my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

MIKE R.
10/2007
4.0
carpet cleaners
  + -1 more
Overall, the carpet looks good. He got out most stains, except for 2 large stains, which he said might not come out. Even though Randy's work is good, I rated him lower because he tried getting more money than he originally quoted. We agreed on $110.00. I paid him $85 upfront and then I owed him the remainder. Well, he sent me a bill for $120, instead of $25.00. I don't know if he was trying to pull a fast one, or what. But I'm glad I wrote down the quotes he gave me and also what I had already paid out.
Description of Work: Randy cleaned the carpet in two rooms.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$110

Response from Carpets By Randy
my ex-wife did the invoices at that time. what can i say just another reason she is an eX !!!!! incidently the member never did pay the balance.

Michele C.
09/2007
5.0
carpet cleaners
  + -1 more
His work was really good. We were very satisfied. He was very nice, professional and very considerate. He came right out to do the work. I would definitely recommend him to my friends.
Description of Work: They cleaned all of the carpets in our 3 bedroom, 2 1/2 bathroom house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

CHUCK E.
07/2007
5.0
carpet cleaners
  + -1 more
Excellent. Randy's son performed the work and he did an excellent job. He took his time to do a very thorough job. We couldn't have asked for any better job.
Description of Work: 5 rooms and 1 couch cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

CATHERINE N.
05/2007
5.0
carpet cleaners
  + -1 more
Randy and his son arrived on time, having given me a call while they were on their way. They were thorough and careful. I thought the project went very well. The carpets look great.
Description of Work: Areas cleaned included walkways in living and dining rooms, hallway, 2 bedrooms, and dressing area. Also, one large couch and arms on two chairs were cleaned. Large pieces of furniture were not moved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

PATRICIA F.
12/2006
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The poor guy didn't realize that the stains on the sofa were never coming out (kids and grandkids, but I'll be darned if he didn't try and partially succeed. I just needed them clean. He went above and beyond to try to clean the couch especially and used at least a half gallon of solution on the thing trying to get it done. He said it usually takes him a half hour to really clean a couch. He'd worked on mine for an hour and a half before deciding it wasn't going to get any better. He and his helper were worth every penny. My couch looks better than I've seen it in years, and I can die the fabric to hide the stains.
Description of Work: I hired them to clean my filthy-dirty disgusting sofa and chair that I hadn't been able to clean while I was going to school (3 and a half years!). Once he got here, I decided to have him clean the living room run as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

SHARON D.
06/2005
5.0
upholstery cleaning
  + -1 more
RANDY WAS ON TIME, DID GOOD WORK, WAS PROFESSIONAL AND PRICE WAS REASONABLE.
Description of Work: CLEANED AND SCOTCHGUARDED TWO LIVING ROOM CHAIRS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

08/2004
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I HAVE USED THEM SEVERAL TIMES TO CLEAN OUR CARPETS AND THEY WERE ABLE TO REMOVE INK AND RED PLAYDOUGH STAINS FROM THE CARPET. THEY ARE VERY REASONABLE IN THEIR PRICING AND VERY DEPENDABLE.
Description of Work: CLEANED AND DISINFECTED FIVE ROOMS OF CARPET. ALSO, WAS ABLE TO REMOVE TWO VERY DIFFICULT STAINS FROM THE CARPET. THEY ALSO, CLEAN FURNITURE AND TILE GROUT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$185

08/2004
5.0
carpet cleaners
  + -1 more
THEY ARE VERY REASONABLE AND VERY METICULOUS AND VERY CUSTOMER SERVICE-ORIENTED. THEY CAN GET MOST ANYTHING OUT OF YOUR CARPET. HAVE USED RANDY FOR OVER 10 YEARS.
Description of Work: CARPET CLEANING FOR ENTIRE HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

KIM K.
08/2004
4.0
carpet cleaners, floor cleaning
  + 0 more
THEIR PRICES WERE VERY REASONABLE COMPARED TO OTHER QUOTES. HE WAS ABLE TO FIT ME INTO HIS SCHEDULE WITHOUT WAITING TOO LONG. THE OWNER DOES THE JOB HIMSELF AND DOES VERY GOOD WORK.
Description of Work: CLEANED CARPETS THROUGH OUT THE HOUSE AND STEAM CLEANED THE TILE IN THE KITCHEN.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$260

Response from Carpets By Randy
this client has used me now for 9 years,, refering me to neighbors,relatives,and her synagog,yet she only gave me Bs, hmmmmm?? she bought her house from Dick Van Dikes daughter, who refered me to her n used me five years prior to her selling and moving to cali.

Contact information

812 W Briles Rd, Phoenix, AZ 85085

http://carpetsbyrandy.com/

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Pressure Washing,
Carpet Sales and Installation

FAQ

Carpets By Randy is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 7:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 4:00 PM

Saturday: Closed

Carpets By Randy accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Carpets By Randy offers free project estimates.
Yes, Carpets By Randy offers eco-friendly accreditations.
No, Carpets By Randy does not offer a senior discount.
Yes, Carpets By Randy offers emergency services.
Yes, Carpets By Randy offers warranties.
Carpets By Randy offers the following services: Carpet Cleaning & Repair, Tile, Stone, Grout Cleaning, Water Damage Restoration, Upholstery Cleaning & Pressure Washing.
Carpet Installation, Floor Polishing

Contact information

812 W Briles Rd, Phoenix, AZ 85085

http://carpetsbyrandy.com/

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed