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BLUE MOOSE POOL CARE

Pool and Spa Service

About us

Welcome to Blue Moose Pool Care - Your 'Wildly Refreshing' Pool Care Professional! Blue Moose Pool Care specializes in weekly pool/spa maintenance and necessary repair work. Because Blue Moose Pool Care is owner-operated, we highly value our customers and their satisfaction. We are committed to providing dependable service, such as promptly returning phone calls and keeping open communication. Blue Moose Pool Care works hard to maintain an excellent reputation.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

POOL AND SPA SERVICE. Weekly Pool Service. All Repairs. Filter Cleaning. Draining & Chemical Washes. Always Available.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.951 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
4%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 51 reviews

Luanne C.
07/2017
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Pool maintenance
Rating CategoryRating out of 5
Yes, I recommend this pro

BUTCHA A.
04/2017
5.0
pool cleaners
  + -1 more
Found issue and resolved quickly.
Description of Work: Pool was not maintaining pressure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from BLUE MOOSE POOL CARE
Thank you for the kind revie [Member Name Removed]. Glad I could help.

Jacque S.
11/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Date of Service - Nov 4, 2015 Cost of Service - 105.00 per month
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from BLUE MOOSE POOL CARE
Thank you for your kind rating. Nice customers like you make my job that much more enjoyable. : )

Terry A.
10/2014
1.0
pool cleaners
  + -1 more
unknown
Description of Work: Called and recorded a message on their voice mail system. Never got a response.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from BLUE MOOSE POOL CARE
Hello Mr. [member name removed], First off, I apologize for the second time. I accidentally and unknowingly deleted your voice message before hearing it on the day you called. After going through and cleaning up my deleted voicemails approximately 3-4 days later, I did hear it and called you back immediately. I spoke with Mrs. [member name removed] who answered my return call at that time and I apologetically explained how I accidentally and unknowingly deleted your message. I asked forgiveness and offered my assistance if you still needed it. I'm sorry again. I wish you the best. Thank you.

Thomas L.
08/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Only used twice but so far very impressed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Jennifer B.
06/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Replaced the leveler and cleaned and serviced filter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

Response from BLUE MOOSE POOL CARE
Thank you (Member name removed). Just to clear the air for anyone curious reading this review, I did speak with (Member name removed)after her very kind review and she did not realize she typed 'No' on the question regarding using my services again. Just a typo : )

Jeffrey D.
06/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Great service. Just a minor issue with my pool timer, but they did a great job. Would certainly use Blue Moose again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jason T.
05/2014
4.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$115

Michelle L.
01/2014
5.0
pool cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deana L.
10/2013
5.0
pool cleaners
  + -1 more
Matt did a great job and was very nice to work with. I will definitely use his services again in the future and would recommend him to others. Thanks Matt : )
Description of Work: Matt fixed my backwash mechanism and backwash hose.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

major D.
08/2013
4.0
pool cleaners
  + -1 more
I had to get the pool drained first and they had to replace a motor and I had to purchase a bottle of substance for the cleaning which was like $400. It was really expensive for my fist time because overall I paid $1800. I'll admit they did a pretty good job but it wasn't outstanding or anything. I would give them B's across the board.
Description of Work: I used Blue Moose Pool Care for pool cleaning services.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,800

Paul R.
07/2013
5.0
pool cleaners
  + -1 more
The service is very good, and they are very good people to work with. They are punctual and on time.
Description of Work: I have monthly service with them to clean my pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Victoria S.
04/2013
5.0
pool cleaners
  + -1 more
This was the second time we called Matt. The first time he helped ttouble shoot the issue over the phone at no cost. When that didn't work, he came out to the house in a timely manner. When they actually did the repair, they were on time and very quickly finish the piping. I would defintely recommend this company and will use them again.
Description of Work: Matt helped us trouble shoot the reason we were getting air in the lines. He performed a bucket test and then he comes back out and replace all the piping around the motor and filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Charles T.
04/2013
5.0
pool cleaners
  + -1 more
very happy with every thing so far.
Description of Work: pumped out pool. cleaned and did a light acid wash on several spots. refilled pool and added needed start up chemicals. now maintains pool on a weekly basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Lynn L.
04/2013
1.0
pool cleaners
  + -1 more
I called this company to come out and diagnose/fix a pool problem. No one bothered to call me back. It was the day after a big dust storm hit the area, so he was probably very busy, but he should have a better way of handling phone calls so that he doesn't lose customers. It's annoying to sit around waiting for a phone call that never comes.
Description of Work: No service performed. I called for service and left a message on voicemail and no one returned my call.

Rating CategoryRating out of 5
responsiveness
1.0


Response from BLUE MOOSE POOL CARE
Hi [member name removed], I just wanted to apolologize for not getting back to you. I honestly never received a message from you. At the very least, I would have called you back to tell you I could not help you, but I never got the message. Sorry.

Jay S.
02/2013
5.0
pool cleaners
  + -1 more
They have been good so far.
Description of Work: They come out on a monthly basis and do general pool maintenance and cleaning for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Marilyn F.
01/2013
5.0
pool cleaners
  + -1 more
Great. Matt is very professional, helpful and pleasant. Tony, who handles the weekly pool service is cut from the same clothe as Matt. They have been together for a long time.
Description of Work: Matt Barclay, the owner, came out & gave me an estimate for monthly pool service & repairs that should be taken soon. He replaced the pool sweep which has helped immensely. I have hired this company to do weekly pool service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$565

Harry J.
12/2012
5.0
pool cleaners
  + -1 more
It went well. They showed up on time and even put the shutters back in place which was not required in our agreement.
Description of Work: Replaced a large dual pane window

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Wendy R.
12/2012
5.0
pool cleaners
  + -1 more
We would continue to use him. He got a contract with us.
Description of Work: Blue Moose Pool Care does our pool maintenance every month. He also fixed a leak that was going on in our pool and also got rid of a very bad algae problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Janet F.
10/2012
5.0
pool cleaners
  + -1 more
It went well, he came as promised and did a good job of rehabilitating a pool that had been neglected for months.
Description of Work: Drain pool, clean all algae from pool, filters, etc. refill, add chemicals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,370

Lydia G.
09/2012
5.0
pool cleaners
  + -1 more
See answer above.
Description of Work: We initially had the pool serviced in March or April of 2012 when our renters moved out and had not taken care of the pool for months. It cost us $1500.00 to have the pool drained, cleaned, refilled and serviced. Matt's service was excellent. He came with a high recommendation from another pool owner in the East Valley but he didn't service the West Valley and Matt does. We decided to hire Matt to take care of our pool monthly. We pay $105 monthly and he comes and services our pool once a week. We initially had to buy some chemicals that he didn't supply but we are very happy with the pool service and would recommend him to others.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

BILL R.
09/2012
5.0
pool cleaners
  + -1 more
Matt is professional and friendly. He knows his business and it was a pleasure working with him and his company. He is always available, even when I had a question and he was on vacation! I will absolutely recommend his company to anyone who needs pool service in the Phoenix area. The only reason we stopped using blue Moose is we sold the house.
Description of Work: Blue Moose Pool Care (Matt Barclay) has serviced our pool for several years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John B.
02/2012
5.0
pool cleaners
  + -1 more
He explained everything in detail while working as this is my first pool and also provided good pointers as far as maintenance is concerned.
Description of Work: Matt came out the next day and did a great job of servicing my DE Filter that was in the previously bank- owned property I moved into. Thanks again Matt I will see you soon for the next cleaning!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lylis O.
09/2010
5.0
pool cleaners
  + -1 more
Matt is pleasant, reponsive, knowlegeable and dependable.
Description of Work: Matt of Blue Moose pool provides weekly pool services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Mike L.
02/2009
5.0
pool cleaners
  + -1 more
The weekly pool servicing is absolutely outstanding. The pool is sparkling and he informs me promptly of any issues that need to be addressed. In most instances, (per my prior permission) he addresses anything that will result in minor additional charges immediately. He has also coordinated and worked with another firm to repair the pool heater which was not working properly. The biggest benefit is that you simply don't have to worry about the quality of pool service and can rest assured that your pool service is in incredibly reliable and capable hands. Based on my experience, this is as it should be. That said, it has been hard to find until now. Matt provides a level of pool servicing that is truly hard to find. He is also a very accommodating and Customer oriented; providing high levels of service. Highly recommended.
Description of Work: This is an update on the below as I used Matt's services for more than two years and could not be more pleased with his work. He tells you what you need to know relative to your pool and proper functioning as opposed to what you would like to ideally hear; high integrity. After experiencing very disappointing and horrible pool service from other service providers; I decided to check the top rated pool providers in the Phoenix area as listed by Angies list. One of the top ten rated contractors in the Country was right here in the Phoenix area. I called him and explained my frustration with consistent poor quality pool service. (Examples included; different pool guy every week, pool not being cleaned, filters not being cleaned, equipment not being serviced, etc.) Unfortunately, this top rated contractor/pool cleaning provider, did not service my area. However, he understood my story and informed me about a new player who was providing service in my area and assured me that I would not be disappointed. Apparently, my experience is all too common in the Phoenix area. He provided the name and number and I called the owner of Blue Moose Pool Care, (Matt) left a message and he returned the call promptly. He was extremely flexible in arranging a time to meet and assess the my needs/concerns, pool, equipment, etc. I was impressed at the onset, as he arrived on a Saturday and spent a considerable amount of time cleaning the pool, equipment, and filter. He did the work even though our initial appointment was to be an assessment; not pool cleaning and remedies. He left for a short while to change his clothing and got to work in the blazing hot heat! The prior service provider was horrible and the pool had not been serviced to my satisfaction even though I had been receiving and paying for weekly pool service. Well to be clear, I am not even certain that our pool guy was actually showing up. Anyone that owns a pool knows that your pool it is a significant investment and quality pool care is critical. After the initial cleaning, the pool, equipment, and filters were clean and running properly. I have continued to use Blue Moose Pool Care and the pool is serviced weekly. The long and short is that you don't need to worry about the servicing, quality of cleaning, responsiveness, customer service, or any other aspect related to pool care. This quality care is incredibly hard to find. I made the initial assessment of this service provider in June 2008 and after eight months of consistent outstanding service; I am pleased and confident that anyone seeking the best pool care; will benefit from this provider. He is the first, and only, provider that I can say this about. This follows disappointing service from THREE prior pool service providers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110
    • 1
    • 2(current)
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Contact information

Tatum and 101, Phoenix, AZ 85054

http://www.bluemoosepoolcare.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service

FAQ

BLUE MOOSE POOL CARE is currently rated 4.9 overall out of 5.

Sunday: 7:00 AM - 7:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

BLUE MOOSE POOL CARE accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, BLUE MOOSE POOL CARE does not offer free project estimates.
No, BLUE MOOSE POOL CARE does not offer eco-friendly accreditations.
No, BLUE MOOSE POOL CARE does not offer a senior discount.
Yes, BLUE MOOSE POOL CARE offers emergency services.
No, BLUE MOOSE POOL CARE does not offer warranties.
BLUE MOOSE POOL CARE offers the following services: POOL AND SPA SERVICE. Weekly Pool Service. All Repairs. Filter Cleaning. Draining & Chemical Washes. Always Available.

Contact information

Tatum and 101, Phoenix, AZ 85054

http://www.bluemoosepoolcare.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM