Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Arizona Cleaning

House Cleaning

About us

Arizona Cleaning has been cleaning homes and satisfying customers since 2003 providing dependable, professional, and affordable maid services. Why choose Arizona Cleaning over other companies? Arizona Cleaning is licensed, bonded, and insured. Employees are background checked, drug tested, and trained with a professional clock-wise top to bottom system. We conduct monthly meetings focusing on details, quality, and customers’ feedback. Team members enjoy an environment of safety and full benefits under federal and state regulations. Additionally, Arizona Cleaning is not a franchise nor a contractor. Furthermore, you as a customer will enjoy having a four or three person team with a structured cleaning system, equipment, and supplies to detail-clean your home. Because we send out a team properly equipped with a hepa vacuum that has four filters to prevent cross contamination, we can take on large projects without reducing quality. On the other hand, a lot of our competitors do not meet registration or insurance requirements; are franchises that charge extra fees; and are contractors who cut federal and state benefits to employees. In addition, other companies send out only one or two person teams without the proper equipment or training resulting in their limited performance, organization, and value to the service. Finally, many companies may not reach your expectations. Through extensive observation and documentation throughout the years, we can share with you an imperative insight. To provide a thorough clean for the first time, it takes four to six labor-hours to complete a 1,000 square feet. You can add up another four to six hours for another 1,000 sf, and so on. People tend to believe that a two person team for two hours or four labor-hours could “Deeply” clean more than a 1,000 SF. So, when choosing a cleaning service choose carefully, choose quality, that’s why you should consider Arizona Cleaning.

Business highlights

21 years of trusted experience

Services we offer

Cleaning Services

Services we don't offer

Laundry

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.8174 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
11%
3
2%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 51-75 of 174 reviews

Jason S.
06/2015
5.0
house cleaning
  + -1 more
Very responsive, punctual, and professional. They come in and get right to work. Clean everything you can think of.
Description of Work: Provided housecleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Response from Arizona Cleaning
Thank you for your review. The team enjoyed cleaning your home.

susan W.
06/2015
5.0
house cleaning
  + -1 more
The owner and his team arrived promptly and after a tour and discussing my expectations, they got to work. They cleaned the house the way my Mother would and she was a perfectionist. They took care of our things like they were their own. In addition to vacuuming and dusting, they did all of the woodwork, all of the molding around every door, cleaned the windows, and made the wood on kitchen cupboards look like new. The walls, closets, and doors were all wiped down from floor to almost the ceiling. (Literally) They didn't miss a detail and it was so easy to communicate with them. I knew that their service was going to be different from all of the others by the questions that the owner asked me when I scheduled the service with him. They don't just take any one that will pay, but Sean makes sure that they are a good fit for my home, and my home is a good fit for their business. He asked lots of questions about my preferences and really listened. This impressed me and that is hard to do!! They are amazing and we have scheduled regular service with them. Our home is in good hands now.
Description of Work: They did the initial cleaning of our home from top to bottom - literally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

Response from Arizona Cleaning
Thank you for your review. The team enjoyed cleaning your home.

Paul M.
06/2015
5.0
house cleaning
  + -1 more
Appt was made with provider and they showed up as promised. Entire house was cleaned, they took their time, almost all day and did a terrific job
Description of Work: Cleaned entire house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$195

Response from Arizona Cleaning
Thank you for your review. The team enjoyed cleaning your home.

Richard G.
06/2015
4.0
house cleaning
  + -1 more
Their price didn't show in their performance.
Description of Work: .
Rating CategoryRating out of 5
$179

Response from Arizona Cleaning
Thank you very much for your review. The Company staff strives to provide the best home cleaning experience. The job was completed on Wednesday February 18th, 2015, and it was performed according to customer’s instructions. Customer requested to NOT use any solutions but ONLY a damp cloth in the kitchen and bathroom areas. A total of 7.11 man hours were invested to complete the job; 43 cleaning rags were used to clean, floors were mopped twice; blinds, doors, door frames, dusting and laundry room were treated with TLC. The main goal of the Arizona Cleaning team is to exceed customer’s expectations, and as it is explained on the company’s website that if the customer is not happy with the service, they can call within 24 hours and the team would have been more than delighted to go back and re-clean the areas the customer was not happy with.

Roland B.
06/2015
5.0
house cleaning
  + -1 more
They showed up on time, they did a very thorough cleaning of the home and hey really worked hard to make the home look like new. I was impressed with how much effort they put into it and the staff was very friendly and considerate. They really worked hard to deliver great service and I would absolutely recommend them for their services.
Description of Work: They provided a cleaning for the first floor of our home including windows, bathrooms, kitchen, microwave, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Arizona Cleaning
Thank you for your review and your business. It was a pleasure cleaning your home.

BARBARA W.
06/2015
2.0
house cleaning
  + -1 more
I usually am understanding and do not criticize but because this is Angie's list and we should be honest, here it goes. I hired Arizona Cleaning to do a deep cleaning for their special $179.00. I only have a 2 bedroom condo and I am busier than many so I decided to just get this done. While it needed floors mopped, kitchen and bathrooms and dusting completed it was not in horrible condition. Sean and one other person showed up even though he told me there would be 4 people. Immediately he said my house needed more work and he wanted more money. It is a little condo and the ad states up to 2500 sq ft house. WOW!!! The ad says "however long it takes" Well he stated that money includes 2 hours of cleaning (there is nothing in ad about that). I just got back home now. The upstairs looks great but...... downstairs not vacuumed, partially mopped, dust everywhere and It was an AWFUL job. I have had so many cleaners in my life. Many took 2 hours even with one person and they were great. I have never ever had such a bad job done. No, no, no. I am sorry but I am extremely upset. WOW I am floored. Sorry guys just a horrible job. Change your ad! 2 hours of cleaning included with deep cleaning. That's it....
Description of Work: Deep cleaning

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$179

Response from Arizona Cleaning
Thank you for your review and the opportunity to discuss the service. We are terribly sorry about the customer’s unhappiness about the service. The job was completed on June 4th, 2015. On an initial phone call to set the appointment, customer informed that the place was about 1,400 square feet, the last time she had a deep cleaning done in the home was a year ago, and she described the condition on the home as “fair condition.” The company system is set up to deliver services in a four person team. Every one of the four team members is assigned to perform a task, one person cleans the bathrooms, another person does the kitchen, a third person does dusting and a fourth person does all the vacuuming. Arizona Cleaning stands for integrity and strives to provide the best quality services according to previous agreements on deals. Documentation is recorded in each job every day. The company payroll records shows that four person team showed up to this job on June 06, 2014 and worked from 1:10 pm to 3:20 pm for a total of 8.68 man hours. Written supervisor notes and pictures taken describe the place as Bedrooms, bathrooms, kitchen and hallway areas cluttered, and hard to clean. The team of four also noticed nasal discharge all over walls, and cat’s feces and urine throughout the floors. In addition, crew members observed extreme cat and dog hair on furniture and throughout the floors and surfaces. 49 cleaning rags were used to complete the job. When the team arrived and pulling up to the house, the customer was leaving, as the customer was driving off she slowed down and said to the team supervisor: “Go ahead and start cleaning, the key is under the mat and I will be back in 15 minutes.” Team members went inside the home and did an assessment of the home, notes were written on customer’s profile and pictures were taken. Team members started cleaning. The customer came back in about 15 minutes later and said, “I am back, I forgot something”. The team supervisor said to her: “I am glad you are back because as the assessment was done in your home, and the condition that the home is in, we need to charge and extra fee as it is explained in the fine print of our deals.” Customer put her hands on her hip, leaned toward the supervisor’s face and said: “Well, I am NOT going to pay anymore. The deal says whatever it takes to get it done”. Supervisor replied to her: “I am so sorry, the fine print explains there might extra charges, and with this deal we usually spend two hours with a four person team. The customer replied, “Only spend two hours then “, she turned around and left the home. Although the deal on Angie’s List says in the introduction description says that it is valid for homes up to 2,500 square feet; service provider will take as much time as is required to complete all cleaning items; larger homes can be cleaned for an additional amount, the FINE PRINT clearly states: “Additional charges will apply for homes that are excessively dirty or in poor condition.” The Arizona Cleaning team apologized for the purchaser’s discontent, at the same time the company suggests to potential buyers to read completely the terms of the deals including the fine print.

JANICE B.
06/2015
5.0
house cleaning
  + -1 more
A team of 4 arrived late in the day still with plenty of energy. They got their marching orders then went to work: one in the kitchen, one vacuum dusting and sweeping, one in the bathrooms. Very efficient.
Description of Work: Cleaned all floors, and all surfaces in the kitchen, 4 bathrooms, living room, two eating areas, the den, and the master bedroom. They first thoroughly dusted everything top to bottom before they started wet cleaning. They worked fast, hard and cooperatively. Excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

Response from Arizona Cleaning
Thank you for your review. The team enjoyed cleaning your home.

Walter F.
05/2015
5.0
house cleaning
  + -1 more
Courteous and thorough service.
Description of Work: Deep cleaned interior of home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Arizona Cleaning
Thank you for your review. The team enjoyed cleaning your home.

David E.
05/2015
5.0
house cleaning
  + -1 more
They did an excellent job and had a fantastic attitude
Description of Work: Cleaned our house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Response from Arizona Cleaning
Thank you for your review. The team enjoyed cleaning your home.

Erin E.
04/2015
5.0
house cleaning
  + -1 more
Arizona Cleaning did an excellent job on our house. We have a 3000 square-foot, two-story home and they cleaned every inch of it before we had 85 people come over for a wedding rehearsal dinner. Sean was very friendly and nice and the three of them could not have done a better job!
Description of Work: Cleaned my 3000 square-foot home top to bottom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279

Response from Arizona Cleaning
Thank you for your review. The team enjoyed cleaning your home.

Susanne M.
04/2015
5.0
house cleaning
  + -1 more
I really liked this cleaning service - they were professional, responsive and thorough. I was interested in getting regular service from them after this, but our house unfortunately is not in their radius of normal service.
Description of Work: Cleaned our house the Angie's List Big Deal special.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Jay K.
03/2015
5.0
house cleaning
  + -1 more
The crew of 3, including the owner, did an excellent job. The cleaning was very thorough and they were finished in a reasonable amount of time.
Description of Work: Full house cleaning, including carpet, travertine, granite countertops, interior windows, ceiling fans, and baseboards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Response from Arizona Cleaning
Thank you for the review. The team appreciated your business, and they look forward to helping you on a regular basis.

drew G.
03/2015
2.0
house cleaning
  + -1 more
The guy was difficult to work with. We were trying to get one of our rental units cleaned. They did not do a good job with the cleaning. The scheduling was fine.
Description of Work: It was a deal for $179 for deep housecleaning.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$179

Response from Arizona Cleaning
According to company records, a phone call was made on 02/11/15 to customer to remind him/her about the service for the next day. He answered so an estimated time of arrival was given. Customer mentioned there was no electricity in the home, so the customer service representative said to him that it is imperative to have electricity in the home while cleaning not only to provide electricity to the vacuum, but to supply light to the rooms and an adequate workplace environment for team members; customer replied that he was going to take care of it. On the day of the service, on 02/12/15, the team arrived to the home at the address displayed on Angie’s list website. When the team pulled up in the driveway, the team leader called customer. She answered the call and said, “What are you doing here?”, the team leader responded that they were ready to clean their place. Customer in an elevated tone said: “This is not the address; don’t you read your emails? I sent you an email with the address.” There is no evidence of emails on Angie’s list showing any other address than the one the team had just arrived to. During this conversation, customer provided a new address. Team leader advised customer to reschedule the service since the team had already invested three man hours of driving time and the new address would add up another two man hours. When the customer was advised to reschedule the service, she said, “This job needs to be done today, if you don’t do it today, I will give you a bad review.”, and she hang up the phone. In an attempt to meet the customer’s expectations, the team was advised to drive to the new address. When the team arrived to the place, team members made a quick walk through the house and noted there were no light fixtures in any of the rooms or bathrooms, so there was no lighting. The microwave was broken. In addition, there was a cable hanging off the balcony which connected to the neighbor’s home. This cable was there to supply electricity for the vacuum, but not to provide light into any of the rooms. Although the company members prefer to work with lights, and at a temperature controlled home, team members strived to provide the best quality of service. Eight man hours were invested in the job. During this time, team members dusted walls; in the bathrooms, they cleaned mirrors, sinks, counters, cleaned insider covers by hand, cleaned and disinfected toiled inside and outside, washed showers, and cleaned floors on hands and knees. In the kitchen a deep cleaning was provided, cleaned inside appliances such as refrigerator and oven, covers were cleaned in the inside and outside; floors were vacuumed and cleaned on hands and knees. All the other rooms received a deep clean; they cleaned: closets, doors, door frames and door knobs, blinds, window sills and baseboards, carpets were vacuumed and floors were vacuumed and mopped. 60 rags were used to complete the job. On the day before the cleaning, the company should have reassured that the address shown on Angie’s list web site was indeed the home that needed to be cleaned. The company staff believes they delivered an outstanding quality of service, because the company mission is not just to clean, but also to follow a proven cleaning system that goes beyond customer’s expectations. Another company goal is to respect customer’s opinions and facilitate the execution of the service in a respectful-communicative environment.

Barb R.
03/2015
5.0
house cleaning
  + -1 more
Sean, the owner, was very professional. He kept me posted throughout the whole process. While they were at my house he had to get a hold of me while I was at work. He had a cancellation that day, so he got to my house earlier than expected. I didn't start checking my phone until the time he had originally told me he would get there. Unfortunately, that day, the pump to our well stopped working. So, Sean and his team had to work with the little bit of water they had collected prior to them getting no water at all. I haven't seen first-hand the results of the cleaning job they did, but according to my husband, they did a good job in light of the water problem we had that day. That was definitely a "Murphy's Law" day !!! Thanks Sean for doing the best you could with no water available!!!!
Description of Work: They pretty much cleaned our whole house (3600 s.f.) There's not a lot of furniture in the house, so it shouldn't have been too hard to clean. I don't have a lot of knick-knacks either.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

Response from Arizona Cleaning
Thank your for the review. All homes are priced fairly according to each home's scenarios and calculated business liabilities to deliver a quality service. Arizona Cleaning has a solid cleaning system that all team members must follow to guarantee the best cleaning experience. Team members are equipped with ready to use solutions under certain situations like having no water to help clean surfaces. Although it is expected to a water supply on every job, the water collected on this job was enough to use in vital areas like washing the floors.

Jene S.
03/2015
5.0
house cleaning
  + -1 more
Sean worked with me as I had to change the date from the first time we spoke. He was very accommodating. When he arrived with his crew, they were very professional, explained what they were going to do and set my expectations. They cleaned everything they said and the house looked great! I would definitely use them again!
Description of Work: The provider (Sean) and his crew cleaned my entire home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Response from Arizona Cleaning
Thank your for the review. The team enjoyed cleaning your home. They look forward to cleaning for you in the future.

BETY P.
03/2015
5.0
house cleaning
  + -1 more
A thorough cleaning of both bathrooms, the kitchen and laundry room. Cleaned the ceiling and ceiling fans Cleaned the cabinets, inside and outside. Also cleaned the kitchen appliances inside and outside. The carpet had just been installed so I don't know how they do on floors. I knew that they don't do windows. But I was told they would clean around the windows and the window sills. That was not done or it was done very poorly. The walk-through was a little to fast for me to check everything. They brought a large crew and the work was finished timely but not rushed. They used pet friendly cleaners. The house smelled fresh when they left but there was no strong chemical smell or flowery "cover-up" smell. I will recommend them and use them again. Just slow down the final walk-through.
Description of Work: Move in special

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Arizona Cleaning
Thank you very much for your review and the opportunity to discuss company policies and procedures. According to the company’s record, the work was completed on Friday, October 17th 2014 with a price of $179.00. The time spent to complete the job was 10 man hours, and no extra fees were charged. During the time in the home, team members collected 10 trash bags, removed cobwebs and dusted all walls. In any move in or move out clean, it is expected that the house is ready with all items removed from inside cabinets in kitchens, bathroom, laundry room. Also all items need to be removed from closets. When a move in or move out home has items inside cabinets and closets, team members cannot clean in these areas. However, in the effort to provide the best quality home cleaning experience, the company made an exception, removed all items in cabinet, closets, and delivered a thorough clean. The windows had plastic blinds, most of them broken and unable to clean. If team members tried to clean them, most likely they would have come apart. Customer was advised to change these blinds since they were unable to be cleaned, and customer said, “It is ok, I will keep these blinds.” Carpets were vacuumed. Cleaning window sills was a challenge. First there were boxes full of items in front of windows and unable to reach back there. In addition, two windows in two different rooms were already cracked, so gentle cleaning around window sills was performed. Finally, the material around the windows looked deteriorated, so in the attempt to avoid damage to window sills, gentle cleaning around them was provided with a dry rag. A final walk through is provided when customers are home. After the job is completed, customers can recheck all areas. They are always welcomed to call within 24 hours of the service to request additional cleaning in specific areas. This policy is explained on the Arizona Cleaning website as the 100% satisfaction guarantee. When practical, team members can go back the next day to re clean the area the customer is not happy with.

Kathryn S.
03/2015
4.0
house cleaning
  + -1 more
We had purchased a big deal for the service, and they did great. They did a really nice job. They came in, they were quick, and they were pretty thorough, but we probably won't continue the service, because the cost was too high for our little house.
Description of Work: They cleaned the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Response from Arizona Cleaning
Thank you for the review. The team enjoyed cleaning your home. All homes are priced fairly according to each home's scenarios and calculated business expenses to deliver a quality service.

Donna D.
02/2015
5.0
house cleaning
  + -1 more
Very satisfied. The owner was actually present. Not just "a crew"
Description of Work: Deep cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Response from Arizona Cleaning
Thank you for the review. Everybody enjoyed helping you.

Marjorie J.
02/2015
5.0
house cleaning
  + -1 more
They are very efficient and consistently excellent. They are very business-like, time conscience, systematic, with excellent follow-up. Products are Eco-Friendly and Green, which is excellent for my dog and the rest of us.
Description of Work: They performed a full housecleaning for an eleven room house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Arizona Cleaning
Thank your for the review. The Arizona Cleaning staff believes in consistency of standards to deliver the best cleaning experience. Team members enjoy helping you on a regular basis.

Marlene G.
01/2015
5.0
house cleaning
  + -1 more
Sean showed up with three helpers. He and his partner, Anna, have worked together for over 12 years. All the ladies were polite, neat in appearance and spoke English. They each had their assigned tasks, and without further ado after I gave them a tour of the house, they went to work. The were efficient and quiet. They actually whispered which was such a pleasure as I have a home office and was able to continue my work without interruption. After almost three hours, Sean went through the house with me again to show me how they had cleaned. Tops of all doors and windows, window ledges, dusting of my multiple nick-knacks. The kitchen cabinet doors were spotless, the counters sparkling and all my white tile floors just glistened. My white kitchen sinks looked brand new white and still do. All the bathrooms and the whole house just plain smelled and looked noticeably clean. They have a very generous referral service as well. I highly recommend them for a whole house cleaning and plan to reschedule for regular monthly cleaning.
Description of Work: Top to bottom cleaning of each room (6), bathrooms (4), kitchen, hallways, laundry room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

Response from Arizona Cleaning
Thank you for your review. The team enjoyed cleaning your home.

Gina E.
01/2015
4.0
house cleaning
  + -1 more
They cannot do this on the weekend so I am seeking a refund from Angie's List.
Description of Work: This was a Big Deal for housecleaning.
Rating CategoryRating out of 5
$179

Response from Arizona Cleaning
Arizona Cleaning strives to provide clients with flexibility on the schedule and does anything possible to accommodate clients on their requests regarding schedule. Although it is explained in the company’s profile on Angie’s List web site that Arizona Cleaning operates Monday-Friday 8:00 am to 4:30 pm, the company suggests that clients should contact the office first to arrange availability of a cleaning team. The client purchased a deal and requested the service to be delivered on Saturday or Sunday. The company staff apologized, explained to customer that unfortunately there is no available team to clean on the weekend, and offered to clean on other available days during the week. Client responded that those days were not going to work; it needed to be done on the weekend and was going to request a refund. The Arizona Cleaning team would have loved to have had the opportunity to deliver the service.

karen B.
12/2014
5.0
house cleaning
  + -1 more
they did a fantastic job, the crew was obviously well trained and they went about their duties in a quiet efficient manner. introductions of the crew were first, then we did a walk through of the house. at that point, the team of four went to work. they really paid attention to the little details, the window tracks, switch plates, inside of cabinets and drawers, wood blinds (and i have many), as well as the usual cleaning. i even learned a trick to make stainless steel shine. Shawn sp? was very professional, explaining what he and his team were going to do, explaining the cleaning process he trains his crew to do. we performed another walk through after they finished, again, Shawn explained everything they did and we walked around the house. we finished with the paperwork, with the added touch of a little piece of chocolate. Arizona Cleaning is a great company, my phone calls were promptly answered, everything is explained beforehand, the crew is very professional, and the house is sparkling clean, even the ceiling fan way up there. i would not hesitate to recommend Arizona Cleaning.
Description of Work: Arizona Cleaning was the final step in listing the house for sale. They performed move out cleaning of an empty house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Arizona Cleaning
We're so glad you loved everything. Thanks again

Frank K.
11/2014
5.0
house cleaning
  + -1 more
Sean and his dedicated team are are welcome addition to our home. Arizona Cleaning offers a professional service that exceeds our very high standards. I have used cleaning services for over a decade (independent or agency) and have to say that Arizona Cleaning is a refreshing change to a lot of other companies. Their approach to first walking my home to offer a quote was cost effective and every detail was addressed by Sean...nothing overlooked. To their bi-weekly cleaning and inspection cards are of the highest standards. Arizona Cleaning arrives on time and are working from the moment they arrive until the door closes - and I appreciate their responsiveness to any weekly request I may have due to visitors or events in the home. Sean and his team are very professional and I appreciate their diligence when they clean my home; I highly recommend Arizona Cleaning for your needs.
Description of Work: Arizona Cleaning does a bi-weekly cleaning of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Arizona Cleaning
We appreciate that you took the time to think and share your personal experiences you have with us. We always look forward to cleaning for you. Thank you and we'll see you on the next one.

Marybeth P.
10/2014
2.0
house cleaning
  + -1 more
I had to hire another cleaner to come the same week. I explained to the owner that I am handicapped and unable to deep clean the house. Not even the baseboards were done. I will not be using them again in the future.
Description of Work: I purchased a deal from this company and I paid the cleaners another $400+ and gave each worker a $50 tip.

Rating CategoryRating out of 5
quality
2.0

$400

Response from Arizona Cleaning
The cleaning company staff is deeply sorry about the customer's discontent. The company explains on the website the 100% customer satisfaction guaranteed policy and honors it. If a customer is not happy with the service, they can call within 24 hours and the team will be more than happy to go back and re-clean the areas were customer are not happy. Tips are not requested nor expected by the cleaning staff. The customer voluntarily offered to provide credit card information and said, "Please add an extra $150 fee and also add $50 per person as a tip." A fee of $150 + $200 tip, for a total of $350 was charged to the credit card. After a followed up phone call with customer and provided information about on going regular service, on September 29, 2014 customer replied with a text and said, "Is it possible to do once a week? My husband was thrilled with the house." Data was recorded in the customer's profile and it shows that 14 man hours were spent in the customer's home. During this time the team members deep cleaned bathrooms top to bottom, including baseboards. In the kitchen all items were moved from the kitchen counters and deep cleaned all areas including outside of appliances, and inside of microwave. When dusting every room was deep cleaned top to bottom including ceiling fans, all cobwebs were removed from walls, and baseboards were vacuumed and done by hand. When vacuuming all areas were vacuumed, doing edging and vacuuming baseboards, under cushions in sofas, and all tile floors and carpeted areas were vacuumed. The cleaning staff went over the tile floors six times: vacuumed, mopped four times and dried it. The water to clean the tile floors was changed eight times. The cleaning team used 90 cleaning rags to complete the job. Again, the company staff apologizes for the customer's unhappiness and would have been more than happy to go back and re-clean the house if the customer would have requested it. Thank you

Luke T.
10/2014
4.0
house cleaning
  + -1 more
That housecleaning turned was fine. They did a deep cleaning on a new home that we purchased. They were a nice crew. They were professional too. I did wish they would have been a more thorough with their cleaning. They did bring their own cleaning supplies though.
Description of Work: I purchased a deal from this company for $179.00 for a deep housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$179

Response from Arizona Cleaning
Thank you for your review. The customer mentioned something about moving furniture and reaching up high with a six foot ladder to do some dusting. Because of workers compensation and business insurance, these requests could not be honored, the company policies allow the cleaning staff to reach as high as a two step ladder only and the team cannot move heavy furniture. The cleaning staff apologizes for the inconvenience. Thank you again.

Contact information

3039 W Peoria Ave C-102, Phoenix, AZ 85029

http://www.arizonacleaning.net

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Arizona Cleaning is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Arizona Cleaning accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Arizona Cleaning offers free project estimates.
Yes, Arizona Cleaning offers eco-friendly accreditations.
No, Arizona Cleaning does not offer a senior discount.
No, Arizona Cleaning does not offer emergency services.
No, Arizona Cleaning does not offer warranties.
Arizona Cleaning offers the following services: Cleaning Services
Laundry

Contact information

3039 W Peoria Ave C-102, Phoenix, AZ 85029

http://www.arizonacleaning.net

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM