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Affordable Appliance Repair LLC

Appliance Repair, Appliance Repair - Small, Dryer Vent Cleaning

About us

With 20 years of repair industry experience, Affordable Appliance repair is trustworthy, dependable, and reliable. What sets us apart from our competitors is that we provide free over the phone estimates. Cost is determined by the job. Service charge applies. No extra charges for after hours service. Angie's List Super Service Award winner since 2007. A+ with the BBB. Also serving Gilbert, Glendale, Gold Canyon, Goodyear, Guadalupe, Hihley, Laveen, Litchfield Park, Mesa, New River, Paradise Valley, Peoria, Queen Creek, Scottsdale, Sun City, Sun City West, Sun Lakes, Surprise, Tempe, & Tolleson.

Business highlights

20 years of trusted experience

Services we offer

Appliance repair & dryer vent cleaning.

Services we don't offer

Small appliance repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8706 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
4%
3
2%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 176-200 of 706 reviews

charles W.
10/2015
1.0
small appliance repair
  + -1 more
See above - DO NOT CALL THEM!
Description of Work: Nothing - I could not get them to pick up the phone, and when they did... she put me on hold and then hung up on me! They did not bother to call me back. I called again and the manager said she would have someone call me in a few minutes and that tool several hours and only after I called back The receptionist refused to give me the first name of the manager I had spoken to earlier and then reluctantly, sad, "she is gone for the day." CALL SOMEONE ELSE!!! They need to review and test their answering service!!! That is the threshold to any new potential customer.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,000

Response from Affordable Appliance Repair LLC
{Member's name}, You may want to check the phone number you called. We have no female manager only myself (Don) and my son (Dalton). I believe this comment is meant for another company?

Richard R.
09/2015
5.0
appliance repair
  + -1 more
Quickly and quietly...not a big job. Friendly and professional. Would use this provider again.
Description of Work: Reset and restarted the dishwasher so that it was operating again...fast and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

David F.
08/2015
5.0
appliance repair
  + -1 more
I got a call from my tenant the evening before, contacted them the following morning. They coordinated with the tenant for arrival time later that morning. They called to let me know what they had found, quoted a price, and that's what I paid. Appliance has worked well since the repair 2 weeks ago.
Description of Work: Appliance repair - refrigerator had stopped cooling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sheila M.
08/2015
5.0
appliance repair
  + -1 more
Contacted them on a Wed morning and Jerry came out within a few hours. He had to order the part, which came in 2 days later, so he came Saturday morning to install it. He also noticed that the door bottom gasket was deteriorating, but because we were having no uses and the replacement part was expensive, he suggested not replacing it at this time. Jerry was prompt, professional and efficient. I would not hesitate to use Affordable Appliance repair in the future.
Description of Work: Replaced the upper spray arm, which had broken off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156

Susan S.
08/2015
5.0
appliance repair
  + -1 more
I had recently purchased a new home and almost immediately noticed there was water coming from the bottom of the freezer that was dripping around the corner into the dining room. I wasn't sure of the cause immediately but very quickly realized it was definitely refrigerator related. So I called Affordable Appliance Repair and David was able to come out the next business day (called on a Friday, he came the following Monday). He quickly diagnosed the issue, repaired it and got everything back up and running smoothly. I have had no issues since. I thought the price was reasonable for everything he had to pull out, take apart, etc. Plus the 15% off coupon for being an Angie's List customer was an added bonus. I would definitely use this company again for any appliance repair.
Description of Work: The provider cleared out a blockage behind/underneath my regrigerator/freezer that was causing there to be water leaking from the bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187

Don H.
08/2015
5.0
appliance repair, dryer vent cleaning
  + 0 more
Showed up right on time. Did a great job of cleaning the dryer vent and then checked washer and dryer controls to be sure all was in working order.
Description of Work: Cleaned dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Lavaun S.
08/2015
5.0
appliance repair
  + -1 more
Our refrigerator was no longer cooling although the fan was running. We called this "A" rated provider from Angie's list thinking we might get push back because we live so far outside of Phoenix (Waddell area). Since we called mid day on a Friday, we were also prepared to hear that it would be several days before we could get service if they were prepared to come to our area. They couldn't have been nicer or more accommodating. They indicated they had another service call near us and could be there between 3:00-5:00 that same day which was perfect. The tech arrived just after 3:00. He checked the compressor to verify that was okay and then worked through the parts in a very methodical order. He quickly identified the part that needed to be replaced and had it in his truck. This was a "one and done" service call that was complete in 1/2 hour. The tech was friendly, efficient and knowledgeable. We have placed this provider on our preferred list so we are ready when the next appliance has issues.
Description of Work: Replaced an inverter control board

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Patricia C.
08/2015
5.0
appliance repair
  + -1 more
Someone came out the same day I called. The leaking refrigerator water valve was identified and replaced quickly.
Description of Work: Replaced a leaking refrigerator water valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$293

Taryn C.
07/2015
5.0
appliance repair
  + -1 more
This company and the service technician likely saved mine and my family's lives. We were concerned about the smell coming from our dryer, but because there was no apparent lint build up we didn't really know what we needed. I called and asked if they would recommend that I purchase one of their Angie's List deals and after listening to my situation, the service manager told me he would recommend that we do just a standard service call and if we did indeed need what the offer was for, they'd honor it instead of charging the standard price. I thought that was awesome and totally fair. They came out right away and almost immediately realized we had a pretty serious (manufacturer's) issue. The technician repaired my machine, cleaned up after himself and also took a look at a refrigerator we had a question about. I can't thank this company enough. They very well may have saved us from what could have resulted in a potentially devastating house fire.
Description of Work: Came out to check why my two-year-old dryer smelled like something was burning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Teresa S.
07/2015
5.0
appliance repair
  + -1 more
I contacted Affordable Appliance repair because the ice maker in my Whirlpool refrigerator was not filling after being turned off for a while due to a remodel. I called them on a Wed and heard back from them the same day and they were willing to come out within a couple of hours.I however a was not available at the time suggested. We scheduled for the next day. Spencer, their very friendly technician arrived on time, assessed the problem and replaced the ice maker within an hours time. I thought the price was a little high, however the prompt and courteous service made up for that. I would definitely use them again.
Description of Work: Replace Ice Maker

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Robert F.
06/2015
5.0
appliance repair
  + -1 more
I have a side-by-side refrigerator. Several days before the service date, my wife noticed that the refrigerator side was too warm. I wasn't able to figure out the problem, so I called this company around noon for a service call. A technician named David came to my home around 4 pm. He was wrapping up the job when I got home by 5 pm. He showed me the failed part, how it works, and why it was a tricky troubleshoot for me. He also gave me some helpful advice on future performance maintenance. He was very friendly and professional. My refrigerator was back to proper temperature a few hours later.
Description of Work: Refrigerator repair: replaced failed defrost heater; replaced thermister.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$252.67

John C.
06/2015
5.0
appliance repair, dryer vent cleaning
  + 0 more
My LG dryer had performed worse and worse over time, not getting my clothes dry without long cycles. I presumed the vent needed cleaning so I disconnected the vent hose from the back of the machine and vacuumed out a great deal of lint. When the dryer still didn't work, I searched Angie's list for a repair business and found that Affordable Appliance Repair LLC had great reviews so I purchased a $75 maintenance deal. When I called to schedule I explained my problem and my attempt to fix. He said he was very certain it was a clog in the vent that I couldn't reach with my vacuum. He suggested I purchase the $99 vent cleaning deal so that he could do both maintenance and cleaning in one visit. He was prompt, courteous, knowledgeable, and managed to have my dryer working like new! I highly recommend and will use again!
Description of Work: Maintenance on my LG dryer, followed by vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Don H.
06/2015
5.0
appliance repair
  + -1 more
Dishwasher was not filling with water. The problem was quickly identified and dishwasher is now working properly.
Description of Work: Dishwasher repair and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Kevin R.
06/2015
5.0
appliance repair, dryer vent cleaning
  + 0 more
The technician arrived on time and really explained that the dryer needed to be thoroughly cleaned. I didn't realize that all that lint can build up so quickly. He even suggested that a cleaning of the dryer vent be done which I did. Again, it had quite the buildup of lint. I will certainly use Affordable Appliance Repair for my future washer and dryer repair needs.
Description of Work: He did a thorough cleaning of the dryer and suggested a cleaning of the dryer vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Lawrence K.
05/2015
5.0
appliance repair
  + -1 more
As usual Manny showed up right on time. Repairs done quickly and correctly.
Description of Work: Replace lid switch on washer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Matthew S.
05/2015
5.0
appliance repair
  + -1 more
Had a loud knocking noise coming from my clothes dryer - internet research indicated it was probably bad rollers. Contacted Affordable Appliance through their website, but hadn't received a response by the next afternoon. Called them directly, spoke to the receptionist, who took down my information and told me to expect a call from a technician. Tech called about half an hour later, scheduled for next day. Tech called me later that evening, offering to come by that same night. We weren't home, so we asked to keep the original appointment for the next day. Tech had given us a two hour window; called 10 minutes before the start and said he'd be there right on time. Tech got here on time, diagnosed the problem (bunch of miscellaneous junk that had fallen into the machine and was jamming up the rollers) and took care of business right away. Dryer is back to normal and life is good. Tech was clean, courteous, responsive, and professional. Price was fair, and scheduling was effortless. 10/10 will definitely call them in the future. Very pleased with service.
Description of Work: Fixed clothes dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

William M.
05/2015
4.0
appliance repair
  + -1 more
Manny came out on May 28 and completed the repair. Pleased with the outcome. I respect that he took responsibility for the followup confusion and apologized. This is the sign of a good employee and company.
Description of Work: Update review - Manny acknowledged some confusion the followup which I really appreciate. The repair was done quickly and efficiently. I would recommend. Having Dishwasher Problem and they came out to diagnose repair. Diagnosed as board or thermistor problem. I've followed up via text message with the technician multiple times for a quote to repair and have still not received a quote.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$500

Michael R.
05/2015
5.0
appliance repair
  + -1 more
We just had our roof done and the pounding on the roof must have shaken loose the lint build up in the drier vent. We took the vent apart at the wall behind the drier ourselves to clean up what we could because we noticed that the clothes were not drying. What a mess we found. We were relieved that we caught it before it became a fire hazard and put everything back together. Then we noticed the drier was very warm to the touch and that the clothes were drying, but it was still taking longer. We had an appliance service provider come out that was under contract with our appliances to give them their annual service check. The drier checked out OK, but the back pressure test for the drier vent failed twice. This confirmed to us that the drier vent needed a thorough cleaning. I went on Angie's List to find a deal and found Affordable Appliance Repair. I took the deal! I was a little uncertain what would happen or how long it would take for service because I didn't talk to anyone directly. Well, maybe an hour went by & I received a call from them & they told me they had a tech in the area and that they could come by that afternoon. I was excited to get it done and not have to worry about it anymore. Carlos showed up on time and was VERY professional. I watched as he serviced the lint drier completely. He had to go onto the roof as well to clean out additional lint that was clogging the drier vent. It took about a half an hour to 45 minutes for the service, but it was well worth it. The amount of lint he found, in addition to the amount we cleaned out was amazing. It made me realize this may have to be a yearly thing, along with getting the A/C serviced. Anyway, I was so glad Affordable Appliance Repair was there when we needed them. THANK YOU!!
Description of Work: Cleaned out our drier vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

sage J.
05/2015
5.0
appliance repair
  + -1 more
Great. They are very honest. Quite frankly, an appliance repair person could tell me anything, such as, you need a $300 part...and I would not know. The issue was simple and required adjusting a hose. He said everything was fine. Only paid for the service call. They were friendly, on time, fair and all went well.
Description of Work: Dishwasher was not (or so we thought) working properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Susan H.
05/2015
5.0
appliance repair
  + -1 more
He was very honest but there was no repair that could be done. The repair would cost more than replacing the washing machine.
Description of Work: They came to take a look at my washer.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Cassandra B.
05/2015
5.0
appliance repair
  + -1 more
Over the weekend, our dryer stopped heating. I left a message on their website, and heard from them first thing Monday morning. They scheduled a tech to come out right away. Charlie, the tech, showed up within an hour, and had the part on his truck. He was knowledgeable and friendly and had our dryer working in short order. I will definitely use this place for appliance repair in the future.
Description of Work: Diagnose issue with Samsung dryer and replace heating element.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Judy M.
04/2015
5.0
appliance repair
  + -1 more
Carlos arrived on time and was very pleasant and clean. He explained each issue and quickly was able to rectify the situation. I appreciated that he ran the washer thru a full cycle to ensure that the washer was working properly. He then cleaned up the laundry area of his tools, thanked me for my business and went on his way. I had called the company around 9:00 a.m. He arrived by 2:15 p.m. and was gone an hour later. I couldn't believe I was washing clothes by 3:30
Description of Work: Removed stabilizing bolts from a front load washer. Bolts had not been removed by movers and the washer began to shake and rock on the spin cycle. He then checked the washer through an entire wash cycle to ensure no damage had occurred from the forgotten bolts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$101

Kathlene R.
04/2015
5.0
appliance repair
  + -1 more
The company called right away to schedule an appointment. Made sure they asked for the model number so they could bring the correct part. Arranged a quick appointment and got there on time. Replaced the rack quickly. The best part is that he should me how to use the rack adjusters that I did not know I had! Great service!!
Description of Work: Dish washer repair. My upper rack had plastic parts crack off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$181

Donald L.
04/2015
5.0
appliance repair
  + -1 more
We called the manufacturer and he provided a service man and new drum at no cost. Not many servicemen would turn down a $300 plus job to suggest we might be able to get it for free. That's a service man I'll hire again.
Description of Work: Checked our dryer and discovered the drum would need to be replaced. He explained this would be around $350.00 to do. Then he strongly recommend that before I hire him I contact the manufacturer - even though I was out of warranty -and they might repair the dryer for nothing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

James B.
04/2015
5.0
appliance repair
  + -1 more
Great service. The stove the was malfunctioning had some burnt-out wiring. On initial inspection, they said the controller board was probably fried and would have to be replaced (around $300). On closer inspection, the repairman said he could probably reconstruct the bad wiring from what he had in his tool bag, and he did. Final cost: $75. The didn't have the parts for the ice machine, but they special ordered them and returned two weeks later. They had it installed and ready to go in 10 minutes. Every time they came, they were on time, friendly, and very helpful. I will definitely be calling on them again.
Description of Work: Repaired a Samsung stove and ice maker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$312

Contact information


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Dryer Vent Cleaning

FAQ

Affordable Appliance Repair LLC is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Affordable Appliance Repair LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Affordable Appliance Repair LLC offers free project estimates.
No, Affordable Appliance Repair LLC does not offer eco-friendly accreditations.
No, Affordable Appliance Repair LLC does not offer a senior discount.
No, Affordable Appliance Repair LLC does not offer emergency services.
Yes, Affordable Appliance Repair LLC offers warranties.
Affordable Appliance Repair LLC offers the following services: Appliance repair & dryer vent cleaning.
Small appliance repair.

Contact information


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM