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Affordable Appliance Repair LLC

Appliance Repair, Appliance Repair - Small, Dryer Vent Cleaning

About us

With 20 years of repair industry experience, Affordable Appliance repair is trustworthy, dependable, and reliable. What sets us apart from our competitors is that we provide free over the phone estimates. Cost is determined by the job. Service charge applies. No extra charges for after hours service. Angie's List Super Service Award winner since 2007. A+ with the BBB. Also serving Gilbert, Glendale, Gold Canyon, Goodyear, Guadalupe, Hihley, Laveen, Litchfield Park, Mesa, New River, Paradise Valley, Peoria, Queen Creek, Scottsdale, Sun City, Sun City West, Sun Lakes, Surprise, Tempe, & Tolleson.

Business highlights

20 years of trusted experience

Services we offer

Appliance repair & dryer vent cleaning.

Services we don't offer

Small appliance repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8705 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
4%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 705 reviews

Stephen P.
01/2021
5.0
appliance repair
  + -1 more
Excellent. Quickly verified the problem and replaced the display. The controller was OK.
Description of Work: Replace double oven display and controller board. The infamous F7 error code was constantly displayed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Branham J.
06/2020
5.0
appliance repair
  + -1 more
They came on time and next day. I was happy because nothing was really broken and tech didn't try to upsell me or charge me for some non-existent issue. I would highly recommend.
Description of Work: Refrigerator
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Affordable Appliance Repair LLC
[Member Name Removed], Thank you so much for taking the time to write and let us know how we are doing.

Kati V.
05/2020
1.0
appliance repair
  + -1 more
I was told tech would arrive between 4pm and 6pm. He was to call 15 minutes ahead so I could meet him on site (at an office bldg.) He called from a private number at 3pm, did not leave a message. I missed the call and did not recognize it. I waited from 4-6pm on site, no show. I tried to call the main number, and email them, no response. They were closed. Big waste of time. Turns out the tech did come and I never knew. I was never there to authorize any diagnosis or repair. Bad communication issues with this company.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Affordable Appliance Repair LLC
[Member Name Removed], You are right to be upset. We have internal procedures in place to prevent these types of things happening. Our technician did call but did not leave a voice mail which is policy. He has been corrected and acknowledged that he short cut the policy. I again am very sorry for the frustration.

Dee O.
03/2020
5.0
appliance repair, small appliance repair
  + 0 more
They replaced the parts in a timely manner, they were efficient and friendly.
Description of Work: My freezer needed parts replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Response from Affordable Appliance Repair LLC
[Member Name Removed], Thank you for taking the time to let other know how we are doing. I really appreciate it.

Jodi L.
02/2020
5.0
appliance repair
  + -1 more
Fast, clean, and great communication skills. :)
Description of Work: CONCERN: Customer reports dryer is not heating. CAUSE: Inspected dryer wall receptacle for proper voltage to the dryer, voltage to the dryer is normal at the time of inspection. Inspected dryer terminal block and cord for visible shorts, no shorts found at terminal block or cord at the time of inspection. Inspected dryer heater continuity on the heater element, heating element tested good at the time of inspection, Tested thermal safety for continuity, no continuity present, Found dryer thermal safety shorted out. CORRECTION: Replaced dryer thermal safety fuse kit and tested. Operation now normal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Affordable Appliance Repair LLC
[Member Name Removed], Thank you for taking the time to write a review. It is greatly appreciated.

Bill T.
01/2020
3.0
small appliance repair
  + -1 more
This is the text I sent to Dan's phone.....its been two weeks since he provided requested services (replacing both kitchen and bathroom sink faucets with my store bought fixtures). ""Hi Dan Well, it's been two weeks since your plumbing services, costing me $600.00 ... Without you returning for the water leak correction issue you left me with. Is this your most professional services ? You have not even returned my repeated phone calls requesting repair of the water leaks you left my RV with. Two weeks has now become a serious issue. Any last efforts to resolve this issue on your part ? Bill"" I would _not_ recommend this company to anybody in need of repairs. Incomplete repairs at a premium price.
Description of Work: Replace sink faucets with new ones. Performed, Yes, but caused a water leak which I discovered after his departure. .....he

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0

$600

Response from Affordable Appliance Repair LLC
[Member Name Removed], This is Affordable Appliance repairs review page. We do not provide services for plumbing issues, also we do not service the Gila bend area. Can you please check this review and place it where it belongs? [Member Information Removed] appreciate your attention to this matter.

Sharon M S.
12/2019
5.0
appliance repair
  + -1 more
They do a really good job and I will use them again. They know what to go through to get the parts. Me and my husband was very impressed. They were very nice and the owner was a nice guy and he sent licensed repair person to do the job.
Description of Work: They repaired a small refrigerator.
Rating CategoryRating out of 5
Yes, I recommend this pro

Bill R.
11/2019
5.0
appliance repair
  + -1 more
Tech called first and arrived on-time - actually 10min. early - which was good! Took him 20 min. to diagnose and was out the door in about an hour. Cost was on the high side but 100% worth it in terms of value. Would highly recommend.
Description of Work: CONCERN: Customer reports washer water inlet is not working properly. CAUSE: Found washer water valve failed. CORRECTION: Replaced washer water valve and tested. Operation now normal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Affordable Appliance Repair LLC
[Member Name Removed], thank you for taking the time to let us know how we did, it is greatly appreciated .

Michelle N.
10/2019
5.0
appliance repair
  + -1 more
The service was perfect. I had to call AAR due to a bad repair done by another large local company. The previous company complained about the custom cabinetry around the dryer (which they damaged putting the dryer back in to place), the "short" power cord and the short ventilation duct. I noticed that my dryer was venting moist air around the dryer into the cabinet rather than out the vent as proper so I called AAR. The service technician was very professional, didn't complain about the custom cabinetry and found a quick and easy solution by putting in a different dryer vent tube and a longer power cord. Everything was completed quickly and at 1/2 the cost of the previous company. I will be using AAR for all my appliance needs going forward. They are very professional and efficient both in scheduling and in their service.
Description of Work: Repair of dryer vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Patty L.
09/2019
5.0
appliance repair
  + -1 more
Technician was prompt, friendly and knowledgeable. I have used this service before and both times was completely satisfied with service and work performed. I would highly recommend them.
Description of Work: Replaced ice maker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

brad H.
09/2019
5.0
appliance repair
  + -1 more
I bought my washer and dryer used for a really great price - but knowing that it may need repair sooner than later - I still bought it used because I know I have a great go-to repair company! Sure enough my washer wasn't draining 1 year later! A tech from Affordable Appliance Repair came over the same day and fixed my washer and it's draining and spinning like new! Thank you Don and company!!!! You guys are the best!!!
Description of Work: Washer Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

brad H.
09/2019
5.0
appliance repair
  + -1 more
My wife and I have used Affordable Appliance Repair for many years and all I can say is 'outstanding service' all the way around from same day service to and affordable price and a fixed appliance every time! Highly recommend these guys!
Description of Work: Refrigerator Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Cecilia M.
09/2019
5.0
appliance repair
  + -1 more
Tech was on time, explained the issue thoroughly, was up front with pricing and did the repair. Doug was very professional and got the job done quickly. I have used Affordable Appliance Repair in the past and will continue to use their services.
Description of Work: Fridge repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

celyn A.
09/2019
5.0
appliance repair
  + -1 more
This company is my go-to-company when it comes to my appliances. I refer them out to everyone I know. Of course when my washer breaks - so does my refrigerator that I love, love, love so much. It has this dark glass from top to bottom and very unique looking and I so didn't want to replace it. However, they were very honest with me and said that the refrigerator was obsolete and so were the parts - ughhhhh! The tech said they could replace it with other non OEM parts but I'd take the risk of it breaking again - ughhhhh! Long story short, I opted to replace it because of their honesty. Thank you for helping me out in the long run!!!
Description of Work: refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

celyn A.
09/2019
5.0
appliance repair
  + -1 more
The owner Don is my go to guy for repairs. He sent a technician over the same day - thank goodness - my washer would not go into spin mode and the water was starting to stink! A++++ for this company! I highly recommend for same day service and excellent repair service! C. Hanson South Mountain
Description of Work: washing machine repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Julie D.
08/2019
2.0
appliance repair
  + -1 more
Wow, we were sure disappointed by this company. Two techs came out to our home to look at the issue. Upon their arrival, within about 5 minutes, they came to the determination that the issue was a frozen dinner that was keeping the drawer from opening. Unfortunately this issue had been persistent for more than three weeks, and we only purchased the frozen dinner yesterday. My parents were at the house, not us, and the techs were satisfied, took our check and left. But the issue wasn't fixed. My husband called to have them come back out since we know that there is a suction issue or something keeping the door shut so tightly. (When I go to open the freezer the whole unit rolls forward. I have to hold the refrigerator back and tug **** ** the door for it to open.) The gentleman that called him back said that he wouldn't refund our money (Because it pays for their gas, marketing, time, etc.) and if they did come back out it would be another service fee. Since my parents couldn't prove what was happening that's on us? We are out $60, saddened by this experience, turned off by this company, and losing faith in people who are willing to make sure something is actually fixed before taking our money and running. They didn't offer to do anything to help us...Just made it our problem and that's it. We would not recommend or refer this company.
Description of Work: Refrigerator Freezer Door Not Opening Easily

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$60

Response from Affordable Appliance Repair LLC
Well I am not exactly sure how to respond to this complaint, as I am actually the person who had a conversation with the husband. I am old enough to come from the era of "the customer is always right", but in our entitlement culture that is so prevalent at times I am now forced to push back. Lets unpack the claims above one by one. 1. We did go out to the property to try and diagnose the customer concern. WE AGREE on this. 2. Wouldn't Refund their money. NOT TRUE. We in fact did exactly that as I told the husband on the phone. After being threatened to cancel the check I just advised your husband that I would destroy the check. When a customer cancels a check the bank charges a fee for that transaction. It is always better to just destroy the check and move on. 3. Charging another service call fee. This is also NOT TRUE. When I advised the husband that we could not duplicate his concern and we still had others to take care of I offered to schedule it again for another day at his convenience at NO CHARGE. We are well aware that at times symptoms do not appear at the time of inspection. We as a company do not charge twice to come back to inspect a problem. I understand the frustration of a problem that is not present at the time of the inspection, and have policies in place to make sure that customers do not pay twice. Not their fault it did not appear and we do believe that the reason they called us in the first place is a real problem. 4. The author of the complaint was not apart of the conversation that I had had with her husband, but WE DO AGREE that the parents could not prove the problem at the time of inspection and neither could we. The freezer door slides were in good operating condition, the door seal was not damaged in any [Member Information Removed], and it was functioning as designed at the time of inspection. WE DO NOT make recommendations or repairs when we cannot verify the problem. 5. "Didn't offer anything"? ALSO NOT TRUE. I, the owner, tried to reschedule an appointment for the following day, which was not good enough as he wanted it immediately. I advised him we had others to take care of but we could be back the following day. He was concerned we would charge another service call which I advised him that we would not. For some reason this was still not good enough for him. After receiving many threats and accusations, I advised the husband that I would destroy the check and he could find another company that may catch the problem and effect a repair. NOTE: At this moment the check has indeed been destroyed and no service call fee was charged. The unit may still have the issue but when we were at the property there was no visible signs of the concern and the unit was operating as designed at the time of inspection. I stand by my policy that we will NOT make repairs or recommendations for problems that we cannot verify at the time. I would ask those who may desire to read both sides of the issue, to check the overall work reviews on this site to determine if we are really that evil.

Roswell M.
06/2019
5.0
appliance repair
  + -1 more
Our freezer wasn't making ice, which was bad, but then its temperature went haywire... you know, above freezing. These guys did a good job fixing it. And when something went wrong a few months later, they came back and fixed it again... no charge. Always explained what they thought was wrong and my options. Good dude, too.
Description of Work: Fixed SubZero freezer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Ellen C.
05/2019
5.0
appliance repair
  + -1 more
I called and a technician contacted me back within an hour. I described the issue over the phone and he provided 3 potential problems with approximate pricing for each. A service repair person could come out same day. David, technician, called on his way here and it was well within the two hour time frame. David assessed the problem and made the repair. He was very professional and honest in his evaluation and pricing for solutions. I would definitely use them again and highly recommend this company.
Description of Work: Freezer portion of side by side refrigerator was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Affordable Appliance Repair LLC
[Member Name Removed], thank you so much for taking the time to review our company.

MARILYN W.
01/2019
1.0
appliance repair
  + -1 more
11/6/2018 I called them to fix the Dishwasher the repair man said there was nothing wrong they were able make it work. I had to call them back 1/23/2019 and the technician said he found nothing wrong but said that if it breaks down again to contact him. He said it may be the pump that is the problem. he said he will get me the part and the price. I tried to contact them back about the part and i could not get through to them about what the technician said to me., I have been charged twice now for the same work now.
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Affordable Appliance Repair LLC
[Member Name Removed], I am sorry for your experience. I am looking at the history and show that the technicians could not duplicate your concern either time. We unfortunately do not make guesses at repairs and will only recommend a repair when we find a problem. When we run into a problem that we are unable to duplicate we will always apply the previous service call to a verified and needed repair. I am happy to look up your account and refund the 2nd service call. Please contact me directly at 480-436-1733. I am also looking at the call history and show that the last call was 1-25-19? I am not aware of any other time of contact, but maybe it was from a different phone number? Anyway I will call shortly to initiate the refund for the second service call.

Jim W.
01/2019
5.0
appliance repair
  + -1 more
Very prompt, wonderful service. Replaced leaking weather pump.
Description of Work: Repair washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$183

Daniela P.
01/2019
5.0
appliance repair, small appliance repair
  + 0 more
Follow up on dishwasher not working. Gave great advice and we are now trying different things to see if it’s the control board or a water valve issue. Absolutely the best service by Leonard. I higly recommend to anyone’s in need of appliance service. He has worked on 2 of my appliances and I wouldn’t call anyone else for service.
Description of Work: Water sitting on bottom of dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Armando A.
12/2018
5.0
appliance repair
  + -1 more
I called, they came out and fixed it in no time. He had to go get the part on the way over. From the time I called until the job was complete was about 2 and a half hours. The young man was very professional and really knew his stuff. Would recommend and will call them for any future work.
Description of Work: My front load washer door would lock.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Neil R.
12/2018
5.0
appliance repair
  + -1 more
Fast response, on time, professional and very satisfied with the job performance. I would definitely use again, Thank you so much!
Description of Work: Washer Machine Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Emma I.
12/2018
5.0
appliance repair
  + -1 more
Carlos and Josh explained it was the board and not the fan. They went out of their way to hunt one down for us and came back the next day to install and complete the job. I could not be happier with their professionalism. Very reasonable. I would DEFINATELY call them again!
Description of Work: Refrigerator/freezer fan not working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn B.
11/2018
5.0
appliance repair
  + -1 more
Unfortunately, when the repairman came, the machine would not make the noise. He was such a nice guy and while we were standing there waiting for the machine to do it's thing, he gave me some tips on laundry soap, what to do about an odor I was smelling and several different things I had been experiencing. After the machine refused to make the sound I had been hearing, he told me the next time it did, get my phone and make a recording. As I did my laundry the next day, it made the sound and I recorded it. I haven't yet called them back because of timing but will call them back next week. He did have to charge me for a service call but I was fine with that.
Description of Work: My washing machine was making a noise during the cycle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Contact information


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Dryer Vent Cleaning

FAQ

Affordable Appliance Repair LLC is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Affordable Appliance Repair LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Affordable Appliance Repair LLC offers free project estimates.
No, Affordable Appliance Repair LLC does not offer eco-friendly accreditations.
No, Affordable Appliance Repair LLC does not offer a senior discount.
No, Affordable Appliance Repair LLC does not offer emergency services.
Yes, Affordable Appliance Repair LLC offers warranties.
Affordable Appliance Repair LLC offers the following services: Appliance repair & dryer vent cleaning.
Small appliance repair.

Contact information


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM