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Affordable Appliance Repair LLC

Appliance Repair, Appliance Repair - Small, Dryer Vent Cleaning

About us

With 20 years of repair industry experience, Affordable Appliance repair is trustworthy, dependable, and reliable. What sets us apart from our competitors is that we provide free over the phone estimates. Cost is determined by the job. Service charge applies. No extra charges for after hours service. Angie's List Super Service Award winner since 2007. A+ with the BBB. Also serving Gilbert, Glendale, Gold Canyon, Goodyear, Guadalupe, Hihley, Laveen, Litchfield Park, Mesa, New River, Paradise Valley, Peoria, Queen Creek, Scottsdale, Sun City, Sun City West, Sun Lakes, Surprise, Tempe, & Tolleson.

Business highlights

20 years of trusted experience

Services we offer

Appliance repair & dryer vent cleaning.

Services we don't offer

Small appliance repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8706 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
4%
3
2%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 706 reviews

Michael D.
04/2017
5.0
appliance repair
  + -1 more
The technician (Doug) arrived on time and was very friendly and professional. He described the problem and solution in detail. He had all the parts needed for the repair and was finished very quickly. He even fixed a couple minor things he had noticed, like a loose door handle. It has been over 2 weeks now, and I am completely satisfied and will use them again in the future.
Description of Work: My icemaker was not working properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Pam H.
04/2017
5.0
appliance repair
  + -1 more
This company was great. Got next day service. They were on time, reasonably priced, very friendly serviceman and very informative and knowledgeable. We will definitely call them next time we need help with a major appliance.
Description of Work: Whirlpool refrigerator ice dispenser and light in whirlpool microwave

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Affordable Appliance Repair LLC
[Member Name Removed], I appreciate your taking the time to let everyone know about your experience with my company. Don Decker Owner

Glenn H.
04/2017
5.0
appliance repair
  + -1 more
I called late in the evening, but they responded very quickly. Had somebody out the very next morning, part ordered, then fixed the following day. Very quick, I'm very pleased.
Description of Work: Fixed washing machine that didn't spin.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

John P.
03/2017
5.0
appliance repair
  + -1 more
Great, on time, found and fixed the problem quickly.
Description of Work: Fixed dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Affordable Appliance Repair LLC
[Member Name Removed], Thank you so much for taking the time to let others know about your experience with my company, it really does mean a lot. Don Decker Owner

Amy W.
03/2017
3.0
appliance repair
  + -1 more
Unable to lower d/w back down to fit in opening and stated impossible, even though it had been there for awhile and only moved when a screw came off that tethered it.
Description of Work: Cleaning and re-sitting, lowering

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Response from Affordable Appliance Repair LLC
[Member Name Removed], Did the technician pull the dishwasher out of the cabinetry? I am showing that he did a dishwasher internal clean out which should not have to have the dishwasher moved out from the cabinets. Please let me know. Don Decker Owner

Robert B.
03/2017
3.0
appliance repair
  + -1 more
Tech said they were unable to fix but charged me a visit fee anyway.
Description of Work: Washer was making loud noise.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0


Response from Affordable Appliance Repair LLC
Mr [Member Name Removed], Unfortunately we do have a service call fee to come out and do an inspection. I am showing that the technician gave an estimate for the repair but it looks like the costs of the repair would not make sense. If there was a misunderstanding please contact my office directly and I will give it my personal attention. Don Decker Owner

Vicki C.
03/2017
5.0
appliance repair
  + -1 more
Our repairman was Mike. He was prompt, knowledgeable, and professional. The problem was quickly diagnosed, explained in detail and promptly repaired. I highly recommend this company!
Description of Work: Dryer Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Response from Affordable Appliance Repair LLC
[Member Name Removed], Thank you so much for taking the time to let others know about your experience with my company, it really does mean a lot to me. Don Decker Owner

Cleve B.
02/2017
5.0
appliance repair
  + -1 more
The tech was on time, very professional, had all the right parts and fixed the problem for a reasonable price. What else is there? I'd hire him again without reservation.
Description of Work: Fixed a noisy electric dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ray T.
02/2017
5.0
appliance repair
  + -1 more
don sent charlie out to my house within a couple hours. charlie even showed up early. he quickly took apart the washer and diagnosed the problem. he showed me exactly what was wrong by thoroughly explaining the problem in detail. he wrote up the estimate and also recommended that i could purchase a brand new washer for cheaper than the repairs would have costed. i took his advice and bought a new one that he recommended. alot of repair people from my experience wouldnt look out for a consumer like that. i very much appreciated the honesty and professionalism. even though i wasnt able to use the actual repair service, i will be recommending this company to my friends in the future.
Description of Work: my washing machine was leaking water during the rinse and spin phase.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Mary H.
02/2017
2.0
appliance repair
  + -1 more
Declined estimate of work to be $1,000 approx for needed repairs. Owner then did a fix to fix the latching mechanism (latching mechanism had worn a open groove in accepting plate) causing intermittent turn on. Normal bake now works. Interior lights were replaced by 12volt 5 watt halogens which now work. Existing bulb had tested positive by serviceman but in fact were non functioning. Paid $55 for service call.
Description of Work: KitchenAid Built-in Microwave/Oven combination. Called for several issues. Normal Bake would not work, only convection. Oven door would latch intermittently causing no bake/bake situation, Oven lights did not work.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$55

Response from Affordable Appliance Repair LLC
[Member Name Removed], Thank you for your review. As an owner I cannot possibly be on every job to oversee the work being provided. I will refund your service call and have a discussion to find out what happened with my technician. After speaking to the technician the groove that was worn on the door can only be repaired by replacing the door frame. We cannot do the improvised repairs on these types situations due to liability issues. If there is a short or other possible malfunction that causes damage we would be liable. This is something I might do for my own appliance with full knowledge of possible failures. However due to the legal risks we can only bring the failed appliances back to factory specifications. I am sorry that you did not receive the expected experience you wanted. The only costs after I refund your service call will have been your lost time. For that I apologize.

Mercedes M.
02/2017
5.0
appliance repair
  + -1 more
Steve came out the day after I rang. He was willing to research the problem, wade in and take the unit apart, with my blessing. In short, he repaired it perfectly! It may now be better than it was brand new, thanks to him.. I cannot say enough about his tenacity, professionalism and great skill. I am delighted. Sfeve saved me thousands $$$$
Description of Work: MY ten year old+ subzero Jenn Air Refridgerator/Freezer had a water leak that destroyed the ice maker and was splashing in the freezer. Ice was building up, and would not stop. It was hitting a fan and it sounded like a 747 in the kitchen. Maddening! 2 previous repair people from other companies were unable to fix it. One fellow told me I'd need to order the "kit" for $1000 with no guarantees that it would would be the fix. Ugh.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

Mercedes M.
02/2017
5.0
appliance repair
  + -1 more
Steve did an amazing job and went above and beyond to repair my fridge! I felt very confident that he knew exactly what he was doing. I would not hesitate to use his services again. Honest, reliable and intelligent!
Description of Work: Fix a built in refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Dustin F.
02/2017
5.0
appliance repair
  + -1 more
I was able to get an appointment quick. They did a good job and were very professional.
Description of Work: Removed old dishwasher and installed new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roy C.
01/2017
5.0
appliance repair, small appliance repair
  + 0 more
The bottom kick-plate was loose and vibrating. This was creating some of the noise. While he was here, he checked motor, filters, etc and determined everything was operating as it should.
Description of Work: Inspect noisy dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Philip M.
01/2017
5.0
appliance repair
  + -1 more
Fantastic experience. Steven was proffesional, punctual and explained what Nees doing. When the exact parts were not available we rescheduled to our convienence. Price was fair and I would definitely use again and am telling everyone I know about this company.
Description of Work: Tumble drier stopped tumbling and drying

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Jason P.
01/2017
5.0
appliance repair
  + -1 more
Technician arrived the Friday before Christmas (Sunday) and quickly diagnosed the issue. The stove is older, so the part was not in stock and due to the holidays, came back on Tuesday to complete the repair. Took care to not break the stove burners. Great communication, prompt, and quick.
Description of Work: Stove top repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Philip L.
01/2017
5.0
appliance repair
  + -1 more
They were great. Responded quickly when called. Diagnosed the issue and fixed the problem. It's been about a month now with zero issue.
Description of Work: They fixed our dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Christopher L.
01/2017
5.0
appliance repair
  + -1 more
It was an enjoyable experience and I will definitely use them again!
Description of Work: They are now my go-to for appliance service and repair company because of their profession approach and customer service and response. They go that extra mile to assure you are satisfied with the results. I highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Lajuana H.
01/2017
5.0
appliance repair
  + -1 more
Excellent. Robert diagnosed the problem quickly, replaced the part in less than 30 minutes. ( I had paid over $300 just 3 months before to another repair company that obviously didn't diagnose the problem correctly) Affordable Appliance warranty their work for 1 year, which I had not experienced with 4 yrs of services from Tip Top Appliance.
Description of Work: Refrigerator main board

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

Maria T.
01/2017
5.0
appliance repair
  + -1 more
Very well. It was difficult to find at first, but Carlos kept trying and was successful!
Description of Work: Find and repair a leak in the piping to the ice maker in our Whirlpool refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Heather S.
01/2017
4.0
appliance repair
  + -1 more
Too quick for my liking. Paid 400 fpr part. Better be whats wrong.
Description of Work: Fridge stopped making ice. At least i hope its now fixed because he looked at it for 2 seconds before diagnosing the problem. We will see.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$450

Dan A.
12/2016
5.0
appliance repair
  + -1 more
Everything was great Did the work fast and efficient Would recommend and hire again
Description of Work: Replaced fan motor on fridge Works great now

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

JOHN M.
12/2016
5.0
appliance repair
  + -1 more
The repair man,(I think Jim) came on time but realized that we didn't have the right part. The part number had worn off over the years and we had to guess...we guessed wrong. He promised to go back to the parts place but e couldn't promise us he'd be able to get the part in time. We were facing the possibility of cancelling a family Christmas dinner. We were panic stricken. That night around 7:40 from Jim. He had found a part with the help of a lady at the parts warehouse who had spent hours looking. He showed up first thing the next morning and Christmas dinner is still on schedule! This guy and the parts lady went above and beyond. We will always use this company.
Description of Work: the heating element on my stove oven broke. Just a few days before Christmas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Scott H.
11/2016
5.0
appliance repair
  + -1 more
This is the second time I've used Affordable Appliance Repair, and once again they came in with a reasonable price and great service! I thought it would be hundreds of dollars to fix my ice maker, but, they gave me a great solution for $125 and it WORKED! HOORAY! I highly recommend them!
Description of Work: Ice Maker Fixed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Elle J.
11/2016
5.0
appliance repair
  + -1 more
The service man was very knowledgeable. I thought the price was a little high, but understandable seeing I have subzero equipment.
Description of Work: I have a under the bar ice maker that needed repaired.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Dryer Vent Cleaning

FAQ

Affordable Appliance Repair LLC is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Affordable Appliance Repair LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Affordable Appliance Repair LLC offers free project estimates.
No, Affordable Appliance Repair LLC does not offer eco-friendly accreditations.
No, Affordable Appliance Repair LLC does not offer a senior discount.
No, Affordable Appliance Repair LLC does not offer emergency services.
Yes, Affordable Appliance Repair LLC offers warranties.
Affordable Appliance Repair LLC offers the following services: Appliance repair & dryer vent cleaning.
Small appliance repair.

Contact information


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM