Mike's Computer Repair

Description of Work: Removed unwanted downloads, upgraded for better protection

Description of Work: I E-mailed Mike. Discovered he was in Arizona...yet the Angie description said service is provided in Santa Clara County, CA. Then I find out he services PC only. Mike responded to my mail promptly with regrets. I would still like this service IF there is someone in Santa Clara Country plus....they service "Apple Computers". I think the areas serviced should be" highlighted". This is the second time I have purchased a service from someone outside my area in error. The other was for exterminator for ants. Thanks, Soo-ling Chan

Description of Work: Mike helped clean up my computer, get rid of all the things that have been slowing it down and rid it of malware. He also has since answered questions when I called. I appreciate his work.

Description of Work: Checked the computer system out

Description of Work: computer speed

Description of Work: Repair PC. Prompt, knowledgeable, professional. PC is working great.

Description of Work: Removed virus and other bugs in computer, allowing PC to run faster

Description of Work: Lots of clean-up and ran scans to discover what problems I had with my internet service. Proved to be very helpful and internet problems cleared up by provider with no hassle or cost. Mike is very professional and helpful.

Description of Work: He remoted in to try and repair my computer to make it run faster. Essentially a computer clean up.

Description of Work: Cleaned my computer. Initial cost was $55, but it took more than an hour to do. The extra time was $85. I don't remember the exact date of service, but it was in June.

Description of Work: .

Description of Work: He could not fix my computer and kept my money.

Description of Work: Copied cd's of my ankle xray and mri.

Description of Work: Amazing Level of Service - Remote computer performance tuning and technical support. | |I interacted with Mike directly. His professional yet personal approach is outstanding and I don't say that lightly. | |I was difficult to get in touch with but he did not let that deter him or reduce the quality of service he offers. | |Quite frankly an hour of his service is reasonably priced at $95 per hour instead of $55. Mileage varies with technical support skills (a lot!) and his expertise distinguishes him but he more than competitive in another aspect. | |I have worked with enough technical support engineers for a few lifetimes. His soft skills for effective communication and diligent follow through are worth twice the price because he will get twice as much done without it feeling like a root canal.

Description of Work: I just today used Mike's Computer service for second time with good outcome. First time I had stored thousands of songs in ITune library, and after a computer crash, had been unable to find. Mike found them in short over the phone consultation saving me enormous amount of re-work and expense. Just now was less difficult smaller problem where I couldn't get my Kindle books to download properly. Again, Mike to the rescue. Could not rate him higher. Totally professional. Wouldn't use anyone else! Thank you Angie, and Mike!

Description of Work: Did a complete check of my computer. My slowness was the fact of my provider.

Description of Work: This was a general PC tune up. Mike was very informative and took the time to explain everything. My computer continues to run slowly, but unfortunately it ran great when we were on the phone, so he could not identify the true issue. He offered to help me again if it started acting up again and as it has I most certainly will. Would highly recommend.

Description of Work: Remote work on laptop pc. Installed free virus software. Improved response speed of pc. Follow-up call 2 weeks later to let Mike know I upgraded virus software to the pay version resulted in him telling me that I was the first person he put that software on and to let him know how well the pay for version worked. |Bottom line is I don't like to pay for someone else's experiment.

Description of Work: Checked out computer. got rid of malware and spyware. checked performance and answered questions.