Mike's Computer Repair

Computer Repair, Computer Training, Computer Sales

About us

Please call Mike at 480-580-9648. I opened Mike's Computer Repair (480-580-9648) in 1994 with the desire to provide honest, reliable and friendly computer services in Maricopa County and across the United States. I provide on-site computer repair at your home or office for any problems or upgrade issues you may be having. I am also able to use remote access software to control your computer and address problems without having to visit. Not sure what to do? Call 480-580-9648 and It will always be Mike that answers the phone! 480-580-9648

Business highlights

30 years of trusted experience

Services we offer

Computer troubleshooting & repair. Computer tune up, Virus, Spyware & Malware removal. Wireless network setup. Internet & networking problem resolution. Printer & scanner setup. Data backup & transfer. Training on computer usage, operating scanners, cameras. Email & Address book importing.

Services we don't offer

None. Call or email me if you want help wth anything that plugs in to a wall outlet or runs on batteries.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.8808 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 76-100 of 808 reviews

Alice T.
09/2017
5.0
computer repair
  + -1 more
It went very well. Mike was very patient with me. He clearly explained the cause of the problem and set about to fix it. He ran certain scans that cleaned up the problems.
Description of Work: Computer tune up. The computer was running too slow. Start up was slow, videos were frustrating to watch as they were constantly trying to fill up the buffer. Reaction time was slow also. Apparently I had malware on my system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim K.
09/2017
5.0
computer repair
  + -1 more
The computer is running much better. I would use him again and recommend his services.
Description of Work: My computer was running slow and had numerous viruses which Mike cleaned up as much as possible in the hour allotted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Marcie M.
09/2017
5.0
computer repair
  + -1 more
He was very friendly and did not treat me like someone who did not know anything.
Description of Work: needed my computer to be cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

willie W.
09/2017
4.0
computer repair
  + -1 more
He did some work on the computer clean some program off As soon as it was Complete it got virus he said if any problem to call again.iwas wondering how safe is my personal information doing this.my first time
Description of Work: Had computer problem

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$55

Beverly B.
08/2017
5.0
computer repair
  + -1 more
Very well I'm a computer novice. He was most patient and helpful.
Description of Work: Perform a download

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Verna D.
08/2017
5.0
computer repair
  + -1 more
He was patient and answered all questions I had.
Description of Work: Virus removal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$79

Tres G.
08/2017
5.0
computer repair
  + -1 more
Great! Mike was extremely professional.
Description of Work: Total computer cleanup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

diana M.
08/2017
5.0
computer repair
  + -1 more
I contacted Mike by phone and he was available to do the tune up. Before we started, he advised me of the steps he was going to take to complete the tune up. It was going to take about 40 minutes to one hour to complete. A virus was found at which time he called me to ask me if i wanted it removed because it would involve about two more hours (if i remember correctly). He also advised me that he capped his charges so even though he worked a few hours more than expected, the final charge was well worth it. Mike was very patient with answering my questions and offered very helpful suggestions. I wouldn't hesitate to recommend him to anyone who needed help with their computer.
Description of Work: I needed a computer tune up and removal of suspected virus(s).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lois L.
08/2017
5.0
computer repair
  + -1 more
Great. Sure, I could buy something and try to do this myself, but then whatever I bought would want more money as time passes for upgrades etc. So I decided it would be smarter to let Mike decide what the best software would be and use his. I did not even need to leave my house- he accessed my machine remotely and removed all the bad stuff for me. I contacted him this morning and by 4pm my laptop was serviced. He offered two levels of clean up, I choose the full scan for $130
Description of Work: I needed my laptop scrubbed for MalWare, Spyware, viruses and any other possibility that some hacker may have placed on it after one of my accounts got hacked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Craig S.
08/2017
5.0
computer repair
  + -1 more
Absolutely excellent. I am so impressed. As a small business owner who is very customer oriented I was so impressed by the excellence of service that I received. Mike was patient ,and Mike replied to my purchase of his service almost immediately. He took the time to explain what he was doing each step of the way. I was so appreciative of the fact that he in no way condescended to me or treated my lack of knowledge with any degree of impatience. He was friendly, kind and even took the time to suggest a good buy for a lap time that would serve my particular needs. This is the type of service one does not often get in today's busy world, prompt reply to my purchase, immediate fix and courtesy above and beyond what I could have ever hoped for. Just superb work!
Description of Work: Computer tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Jack B.
07/2017
4.0
computer repair
  + -1 more
Did great on the tune up. Was not able to resolve the sound issue.
Description of Work: I needed the audio driver problem resolved, I had no sound. And a general tune up.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Jenny R.
07/2017
5.0
computer repair
  + -1 more
It went great. Mike was professional and made it very easy. He informed me of every step he was going to take. Would highly recommend his service.
Description of Work: Tune up and remove unwanted programs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Lou T.
07/2017
5.0
computer repair
  + -1 more
My computer had been getting very slow and there were more and more Security Alert notices popping up. Mike was very easy to work with and accommodating re: appointment times. As a senior citizen who is "computer illiterate", I wanted to schedule a time when my daughter was here to talk to him. He cleared an astonishing amount of "junk" and several serious threats from the computer. I'm planning to do this at least once a year and will not hesitate to contact him again when I'm ready.
Description of Work: remote computer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Terre L.
06/2017
5.0
computer repair
  + -1 more
Mike improved both the PC's responsiveness and boot up time significantly - running much more smoothly and where it should be. He ran his malware and spyware checking software, and also saw where my PC was loading the same apps/pages multiple times on startup. He also highly recommended I shut down every night, which I wasn't doing because it took so long to start up, but now I am and start up time is at least 2x faster than before (I run Windows 10). Two small 'cons': 1) price - even though I didn't contact him via Angie's list for this job, I expected ~ $55 rate because he took about an hr. He charged me $85. When I asked him about this rate he said he went a "little beyond" the normal, but I didn't feel that way. Since I mentioned it I felt he should have at least met halfway and settled on $70, but I am not one to quibble over price for this service, so $85 it was. 2) the other niggly computer issue I had was the message "Intel Rapid start technology is not enabled," which still appears after start up, though I just click off it. In viewing what he was doing on my PC, he said that should take care of that message showing up, but it did not. Minor, but for $85...
Description of Work: My PC (HP ultrabook) was in dire need of a tune-up - was running extremely slowly when switching between apps (email vs. browser vs. MS Office, etc.). Also was painfully slow to "wake-up" when I had been away from it for awhile. I know my way around tech trouble-shooting well enough, but the down-graded performance on my PC was beyond my capability to fix. I have used Mike in the past and knew he was good.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

STEVEN G.
06/2017
5.0
computer repair
  + -1 more
explained to me that my laptop was old (10 years) & should really be replaced. Got me up & running a lot better than I expected. Was able to back up & save everything.
Description of Work: laptop was freezing up & even delaying as I typed. Surfing was becoming a hassle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ken B.
06/2017
5.0
computer repair
  + -1 more
Work was quickly scheduled, after I placed my order. Appointment for remote service was set (to comply with my schedule); approx 1 hour of analysis / corrections was applied -- remotely. I'm quite satisfied with the service performed, and the improvements I've experienced. Ken Buelow
Description of Work: "remote" tune-up of my computer/cpu

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Charles W.
06/2017
5.0
computer repair
  + -1 more
Very well. Better than others I had tried.
Description of Work: My computer needed work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roger M.
06/2017
5.0
computer repair
  + -1 more
Computer was checked out and was clean. It has worked beautifully since.
Description of Work: I had a new computer that had been running on a specific company's antivirus software. With the new computer, I switched over to another company's antivirus, but there appeared to still be a hangup somewhere, and I wanted to make sure I didn't have a virus from the old antivirus company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

James M.
06/2017
5.0
computer repair
  + -1 more
Ok computer runs faster now. Thank you.
Description of Work: Computer was running too slow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Mary B.
06/2017
4.0
computer repair
  + -1 more
I was out of the country while the offer I purchased expired before I could use it, so I did not receive any service from Mike's Computer Repair
Description of Work: I wanted my computer cleaned of any viruses or malware that might be present
Rating CategoryRating out of 5
Yes, I recommend this pro

Paul M.
06/2017
5.0
computer repair
  + -1 more
Great!! Mike takes his time to correct all your problems and advises you of any abnormalities along with possible resolutions. He listens and is not just about the money.
Description of Work: Mike does computer repair with a remote log in. His services are provided from the comfort of your home. Mike has been in the computer repair business for many decades, he is extremely knowledgeable, friendly, professional attitude with excellent customer service. I have used Mike off and on for over the past 8 years, he is stable and will be there the next time you need him. I can't say enough good things about my experiences with Mike Loren, his prices are fair and you get your money's worth every time. Highly recommend this gentleman for your computer needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

daniel P.
06/2017
4.0
computer repair
  + -1 more
He said my computer is too old and i need a new one and he said he would help me look for one.
Description of Work: Clean my computer and remove any virus he can find.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$55

Mj C.
06/2017
5.0
computer repair
  + -1 more
Very well. He was prompt/courteous and professional. Did the work immediately. I would hire him again. Needed an extra hr. to finish the job as I don't do anything with my computer.
Description of Work: Updating and checking computer for malware/etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Tracy A.
06/2017
5.0
computer repair
  + -1 more
Mike is a very no-nonsense professional who is aware of his customer's time & financial considerations. My laptop was not acting well at all & I had to call him a couple of times to get a final resolution, but the multiple appointments were not Mike's fault, my computer just had a resistant virus. I trust him & will be using his services if/when needed.
Description of Work: Virus had infected my laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$62

Christine S.
06/2017
5.0
computer repair
  + -1 more
Computer worked faster after cleanup was done.
Description of Work: General cleanup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1340 N. Recker Rd. #136, Mesa, AZ 85205

http://mikeloren.com

Service hours

Sunday:
1:00 PM - 4:00 PM
Monday:
12:00 PM - 6:00 PM
Tuesday:
12:00 PM - 6:00 PM
Wednesday:
12:00 PM - 6:00 PM
Thursday:
12:00 PM - 6:00 PM
Friday:
12:00 PM - 6:00 PM
Saturday:
1:00 PM - 4:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Training,
Computer Sales

FAQ

Mike's Computer Repair is currently rated 4.8 overall out of 5.

Sunday: 1:00 PM - 4:00 PM

Monday: 12:00 PM - 6:00 PM

Tuesday: 12:00 PM - 6:00 PM

Wednesday: 12:00 PM - 6:00 PM

Thursday: 12:00 PM - 6:00 PM

Friday: 12:00 PM - 6:00 PM

Saturday: 1:00 PM - 4:00 PM

Mike's Computer Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Mike's Computer Repair offers free project estimates.
No, Mike's Computer Repair does not offer eco-friendly accreditations.
No, Mike's Computer Repair does not offer a senior discount.
No, Mike's Computer Repair does not offer emergency services.
Yes, Mike's Computer Repair offers warranties.
Mike's Computer Repair offers the following services: Computer troubleshooting & repair. Computer tune up, Virus, Spyware & Malware removal. Wireless network setup. Internet & networking problem resolution. Printer & scanner setup. Data backup & transfer. Training on computer usage, operating scanners, cameras. Email & Address book importing.
None. Call or email me if you want help wth anything that plugs in to a wall outlet or runs on batteries.

Contact information

1340 N. Recker Rd. #136, Mesa, AZ 85205

http://mikeloren.com

Service hours

Sunday:
1:00 PM - 4:00 PM
Monday:
12:00 PM - 6:00 PM
Tuesday:
12:00 PM - 6:00 PM
Wednesday:
12:00 PM - 6:00 PM
Thursday:
12:00 PM - 6:00 PM
Friday:
12:00 PM - 6:00 PM
Saturday:
1:00 PM - 4:00 PM