Mike's Computer Repair

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great. job well done.

Extremely well, very pleased

Good, Thank you

It all went perfect

Overall it went well. I had what appeared to be both internet and internal problems and Mike was patient with the difficulties this posed at first. Once he got connected to my computer, everything went smoothly. He asked a few questions, then took over and went to work. (I went for a snack and let him do his thing.) MIke phoned when he was done and we went over the results. I had been having serious internet connection problems, slow running and freezing along with unusually high spikes in cpu usage indicating something big running in the background. It seems this fits the pattern of a virus, even though Norton 360 says my machine is OK. There may also be some connection problems with my cable company, hence the data log (download and upload speeds checked and logged periodically). If the Norton people can't find it, I'll hand over to Mike to chase it down and eliminate it. So now it's wait and see for a few days before I know what the next step is. I'm just glad Mike is there in the wings and thanks to Angie's list, I don't have to worry anymore about finding a reliable, trustworthy, capable and friendly tech guy!

from start when I noticed the Angie List deal that was pretty tailored to my slowing home computer - to the finish where I am writing this review - I was completely satisfied with the excellent service provided by Mike - I would not hesitate to use him in the future...

Mike was a wonderful computer professional who provided his honest and informed decision on whatever you ask him. I initially called to set up a date and time for the computer tune up. The same night that I made the appointment, my computer contracted a screen locking FBI malware virus! I called Mike back to tell him about it and get an opinion on how to get it off. He was honest about how the tune up did not include virus issues, but he could help for additional charge. I would have taken him up on the offer but he had appointments already scheduled for that evening. I chose to get a friend to walk me through a solution. When my appointment did come, we chatted about how I was successful at getting the malware off and his opinions on what I did. Not all computer repairmen would honestly tell you that you did the right thing. Some would opt to sell you something! Mike was efficient with cleaning up my computer and restoring it to the right speed in approximately 1.5 hours. He also highly recommended a free software product and installed it instead of the big name product. I was very satisfied with my experience.

Always called back when he said he would. Made sure I was happy with the job and fixed an additional problem for free. Definitely use again.

Would use this service again.

Mike was very responsive and got back to me quickly after I left him a message and a plea for help. He picked up my laptop and got back to me that same evening with a diagnosis. I am very picky about customer service and good communication and I felt 'in the loop' the whole time. He had to work out a couple tough bugs but he brought the computer back to life and back to me in a short period of time. For the amount of work and time it took, Mike's rates are extremely reasonable. Something similar happened to my laptop about two years ago and I was charged by another company almost three times what Mike charged. I also found out much later that the first company did not resolve all the issues. Additionally, Mike took the time to explain things so I understood what was happening. Don't waste your time - just call Mike and save yourself some money and some grief.

I watched most of the work being performed, but I didn't need to. Mike said he would call me when he finished or when he needed additional information. I was thoroughly pleased with mike and I will continue to use his expertise when I have a computer need in the future.

Mike was prompt, friendly and after reviewing his findings with me, made recommendations as to the advisability of keeping my 7 year old computer. He also made recommendations as to the type of computer I would most likely be happy with (desktop vs laptop and operating system). Overall, the experience was very good and I would highly recommend him to others having computer concerns or questions.

I delivered thecomputer to Mike and he had it ready the next day.

Mike came out and helped us fix our wi fi. He did a good job and charged us a fair price. Thank you.

Very prompt. He gave us credit for the time he did not use for use at a later date.

I called Mike regarding a laptop that was experiencing some major problems. We discussed the situation, and Mike indicated that considering the extent of the laptop's issues, it would be the wisest choice to buy a new laptop. Mike was extremely helpful, and I so appreciated his honesty and integrity. I will definitely refer friends to Mike for any computer repair, and I will contact him in the future for any other computer problems. Thanks Mike!

Overall everything was FIRST RATE.

Excellent and personable, patient and thorough!

He is a very nice guy but I was more technically inclined than he was. He is ok for basics but it is just that I have high tech equipment which not only he has trouble working on. He was not able to get the work done even though he tried. He was very good with his responsiveness. He is a person who is out of business and thinks he can work on computers but I would give him credit for trying.

We had a very good experience from start to finish. I'm up and running which feels great. Beth S. Jarman, PhD I am a very satisfied customer

Our computer would not start after a power surge during the storm. When we pushed the power button nothing happened. Mike came out the next day, diagnosed and fixed the problem and even tuned up the computer! It is much faster than it was before! Thanks Mike! We will definitely call you again!

It went great! Above paragraph says it all.

Mike arrived exactly when he said he would quickly diagnosed the problems, returned the computer two days later as promised. The work was prompt, the work was excellent and the price was fair. What more can you ask for?

He works quickly, does a high quality of work and is reasonably priced. I have used his service many times over the last 15 years.