Mike's Computer Repair

Computer Repair, Computer Training, Computer Sales

About us

Please call Mike at 480-580-9648. I opened Mike's Computer Repair (480-580-9648) in 1994 with the desire to provide honest, reliable and friendly computer services in Maricopa County and across the United States. I provide on-site computer repair at your home or office for any problems or upgrade issues you may be having. I am also able to use remote access software to control your computer and address problems without having to visit. Not sure what to do? Call 480-580-9648 and It will always be Mike that answers the phone! 480-580-9648

Business highlights

30 years of trusted experience

Services we offer

Computer troubleshooting & repair. Computer tune up, Virus, Spyware & Malware removal. Wireless network setup. Internet & networking problem resolution. Printer & scanner setup. Data backup & transfer. Training on computer usage, operating scanners, cameras. Email & Address book importing.

Services we don't offer

None. Call or email me if you want help wth anything that plugs in to a wall outlet or runs on batteries.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.8808 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 276-300 of 808 reviews

jan G.
04/2015
5.0
computer repair
  + -1 more
Mike was very helpful. He made sure I didn't need the programs he was going to uninstall. He told me to call back if I had issues at all. My home screen looks less cluttered, and computer is running much faster.
Description of Work: Cleaned up my computer so it would run faster

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Celina B.
04/2015
5.0
computer repair
  + -1 more
My computer had a virus which allowed it to boot, but immediately froze up. I contacted Mike and explained the problem. He worked with me for about 45 minutes, trying a number of things to access the machine. Unfortunately, nothing worked as the machine eventually got to a point that it would not even boot. Despite working with me for so long he refused to accept payment for his services. I was ready to quit after 10 minutes but he refused until he exhausted everything he knew to do ... then wouldn't take payment. It's rare to find someone such as this these days. I would highly recommend him and will certainly use him should I have any future problems. I can't speak highly enough about his professionalism.
Description of Work: Provided guidance as to virus removal.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

dawn C.
04/2015
5.0
computer repair
  + -1 more
Mike was able to work on my computer the same day I called and made sure my computer was running good before he finished. He was very professional and worked on my computer the whole time he was logged in. I am very pleased with the results.
Description of Work: Mike cleaned up my computer - he removed malware that was slowing down my system, cleared up errors I was having and deleted programs I am no longer using.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kelly O.
04/2015
5.0
computer repair
  + -1 more
I was continuing to get pop up advertisements on my computer making it difficult to do any internet browsing or work on my home PC. I called Mike who responded right away, was able to e-mail instructions to remote into my computer and resolve the issue. He delivered as promised, was professional and courteous, explained things thoroughly and I would use him again should any issues arise with my computer.
Description of Work: Removed pop up advertisements and viruses from my computer and installed internet security software.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Danny P.
04/2015
5.0
computer repair
  + -1 more
I didn't catch the word remote; and he wouldn't be able to come to my home. He was very nice.
Description of Work: I purchased a big deal for Remote Computer Tune-Up
Rating CategoryRating out of 5
$55

Sally B.
04/2015
5.0
computer repair
  + -1 more
Great service, even helped me on a Saturday. Friendly, courteous, expedient. We had a six hour time difference, also I was afraid to let some one "inside" my computer from a remote location. Then I thought that Angie's list would not let someone with ulterior motives e on their list. He fixed the glitches and my computer is running much faster now. Don't be afraid to use.
Description of Work: Performed malware check, cleaned. Removed nonessential items.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

David M.
04/2015
5.0
computer repair
  + -1 more
Mike worked for several hours (remotely) on my PC. Although he was unable to fix my problem, he did, in the process, make my computer run better. He did not charge me anything.
Description of Work: I asked Mike to address a specific problem on my PC. He wasn't sure if he could address it but said there would be no charge unless he fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joanne M.
04/2015
5.0
computer repair
  + -1 more
He was able to find the main problems of my computer and is willing to let me follow up with him when I finally get to the redundant files cleared or have questions in the future. Thank you, Mike!
Description of Work: Mike went through my computer to find what was slowing up my computer. In the hour he was able to check for junk and run a speed test. The speed test showed that most of my computer's lagging is from a VERY slow internet connection. He also showed me where I have a lot of redundancy that I need to look into for what I want to delete.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Catherine H.
03/2015
5.0
computer repair
  + -1 more
Mike goes up and beyond providing an awesome service. I am technology challenged on a good day, so it was nice to deal with a professional that was down to earth, kind, patient and overall outstanding at his job. I need to update my desktop (it's only 10 years old, lol) and he offered to help me with my purchase. In the mean time, he got me up and running... I WILL call on him again.
Description of Work: Cleaned and tuned up my computer as well as got rid of some malware.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Michael J.
03/2015
5.0
computer repair
  + -1 more
Mike was professional, patient, and extremely competent. He was able to communicate with me on my level and made the entire process painless and quick. I will call him in the future if I ever have a computer problem, which means I WILL be calling him again (!),and I would recommend him to any computer user without reservation
Description of Work: He completely and thoroughly checked my computer's performance and efficiency, checked for and installed any updates available for hardware and software, checked for any viruses or malware possibly lurking on my hard drive and walked me through some processes (by phone) he couldn't perform while my computer was off-line, which interrupted his remote connection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Matt T.
03/2015
5.0
computer repair
  + -1 more
Set up a time to meet via phone. He was right on time and worked even longer than he was supposed to complete my update. Mike is a solid guy and he gave me some good advice in what to look for in a future computer.
Description of Work: Remotely updated and secured my PC and made it much faster and reliable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Robert M.
03/2015
5.0
computer repair
  + -1 more
Mike was professional, knowledgeable, prompt and courteous. I would not hesitate to ask for his assistance in the future.
Description of Work: Tuned up computer. Removed malware.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Jane G.
03/2015
5.0
computer repair
  + -1 more
Everything went very well. Mike is very polite and knowledgeable.. We talked about what I needed done, then he took over and fixed everything he could do. Then we discussed various useful apps and future purchases.
Description of Work: He cleaned up my computer and discussed problems and suggestions for new compoutere

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Elizabeth G.
02/2015
5.0
computer repair
  + -1 more
The service was great. I did not have a lot done because my computer was old and so I ended up finding out that I really needed to purchase a new one, but he did a really great job. He was explaining it all to me and cleaning up what he could on my old computer. My computer was the same. He answered my questions. I could not update my old system anymore so I had to buy a new computer. He did tell me that if I went to buy a new one that if I wanted to call him that I could and he would help me if I needed any help in deciding. I thought he was very friendly and helpful. He explained things where somebody who is not a computer person could understand it. He did not come here physically. He just got on the computer from his end. He was not located anywhere near me. It was real fast. It was within a few days. There was no additional charge to the $55 Big Deal. He got right with me and I would use him again in the future.
Description of Work: I purchased a Big Deal for Mike’s Computer Repair. He did a system cleanup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Diane C.
02/2015
5.0
computer repair
  + -1 more
Mike was a gentleman, and a professional. It went very well! He was more than fair with his time/price!!!
Description of Work: Took remote control of my computer and removed Malware.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Rodney G.
02/2015
4.0
computer repair
  + -1 more
I purchased a Big Deal but ended up not needing the service after all. He did reached out to me quickly.
Description of Work: Computer repair

Rating CategoryRating out of 5
responsiveness
4.0

Yes, I recommend this pro

joseph S.
02/2015
5.0
computer repair
  + -1 more
Mike's Computer Service is a professional and knowledgeable computer technician. Unlike many others in this industry, he seems honest and is not out to sell you anything other than for the work performed and the time to complete these tasks. If you do not have time to take your machine to a local on-site technician and need online support I highly recommend Mike as your solution. He is price competitive with local techs and did a great job in correcting my problems remotely. As a small business it is not easy to relinquish your computers for any length of time, which is normally required by local techs (4 to 5 day wait periods). Mike was able to accommodate me quickly and I was able to avoid a long wait period and the inconvenience of transporting my machines. I am confident that the work was done well and would not hesitate to recommend him. I will definitely call on Mike in the future with any computer issues. As a small business owner it is imperative to have access to a good and reputable computer technician in the event of problems. I feel I have found that with Mike's Computer repair.
Description of Work: Both my business and home computers were infected by a hacker and it became apparent that all of the computers on my network were compromised. Mike cleaned all four computers, scanned for threats and viruses, confirmed that all windows and software updates had been installed, up to date and operating smoothly. It took six hours over the phone to complete this daunting task, but was well worth the time and money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Douglas B.
02/2015
5.0
computer repair
  + -1 more
Quick response, helpful, professional - good job.
Description of Work: Removed viruses/malware and kept at it until computer was completely clean

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

jim B.
02/2015
5.0
computer repair
  + -1 more
Great. And he taught me a few thing to do myself in the future.
Description of Work: He contacted me right away provided the service when he said he would. The service was for 1 hr. but he had to run scans on the computer which took about seven hours and then he spent at least 2 hrs. cleaning out what the cans founds. I am definately keeping his number for the future. I am sure I will need him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Peter H.
02/2015
5.0
computer repair
  + -1 more
Although Mike only charge me for an hour and one half, the job to close to seven hours. Mike kept at it , including a power outage on my end. A pleasure to deal with and I never felt talked down to!
Description of Work: Remotely cleaned and repaired desktop computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Douglas F.
02/2015
4.0
computer repair
  + -1 more
He did pretty good and my computer definitely passed through. It did end up costing more than what I expected but he told me upfront that anything beyond the certain time, he was like $85 an hour, would be charged. It did take an hour beyond the original purchase time. So it cost me an additional $85 but it?s still not my priority thing. So I paid $55 for the big deal and then $85 for the additional hour. I will recommend this service because it did improve the speed of my computer and he recommended a couple of anti virus program and it seems to work very good and they are cheap. I got good advice from him regarding my computer so I will recommend him. He called me the same day I purchased the big deal and I think he came the following day or two days after but it may have been my fault.
Description of Work: I used the big deal of Mike’s Computer Repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Richard R.
01/2015
5.0
computer repair
  + -1 more
The process of cleaning my computer of all the bad stuff that invades our computers took virtually all day, as Mike indicated that it would. However he ALSO indicated at the beginning of the process that his charge would be no more than the $130 representing 11/2 hours of his time! He was true to his word. Computer is all clear and the charge was exactly as he said it would be. I would highly recommend his service to anyone and I am sure I will use him again!
Description of Work: Mike remotely entered my computer to cleanse it from an accumulation of viruses,spyware and malware that had made my computer virtually unusable online.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Joseph B.
01/2015
5.0
computer repair
  + -1 more
He did a wonderful job and cleaned up my computer. It is running faster and I feel very confident that he did an excellent job. This is the second time I have used him (first was 2 yrs. ago) and feel he is, indeed, an A-Rated Business. He is honest about what he can and cannot do, makes suggestions and very responsive.
Description of Work: Mike took over my computer and scanned for malware. He took care of the malware and cleaned up my computer. It took several hours. He kept in touch with me for questions and comments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Margaret L.
01/2015
2.0
computer repair
  + -1 more
Given the problems, I did not go back to this service but took my desktop to a local company which managed to get it back in working order. I think that the problems with my desk top were just more than could be handled in one hour and that is what the deal paid for...I do appreciate that the company did not try to talk me into spending more. I would not recommend if it is for a system like mine that is still on Windows XP ( I am holding out to see the newest Windows release and how it works before I make a change). It is possible that this company could be a good deal for a system that is more stable.
Description of Work: Attempted to do a remote clean up of my desk top computer which is still running on Windows XP. He spent at least an hour working on it and said that although it wasn't perfect it should be good to go with the caution that as long as it runs on XP problems will still occur....well by the next day it was hardly working at all....twenty minute delays bringing up sites, messages.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$55

Kathleen B.
01/2015
5.0
computer repair
  + -1 more
Went great, Mike made it very easy for me as I am somewhat computer illiterate.
Description of Work: He cleaned up my computer that was running slowly, removed all of the stuff that was causing the problems. My computer is now running great and very fast. I definitely will call Mike again, Thx Mike!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Contact information

1340 N. Recker Rd. #136, Mesa, AZ 85205

http://mikeloren.com

Service hours

Sunday:
1:00 PM - 4:00 PM
Monday:
12:00 PM - 6:00 PM
Tuesday:
12:00 PM - 6:00 PM
Wednesday:
12:00 PM - 6:00 PM
Thursday:
12:00 PM - 6:00 PM
Friday:
12:00 PM - 6:00 PM
Saturday:
1:00 PM - 4:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Training,
Computer Sales

FAQ

Mike's Computer Repair is currently rated 4.8 overall out of 5.

Sunday: 1:00 PM - 4:00 PM

Monday: 12:00 PM - 6:00 PM

Tuesday: 12:00 PM - 6:00 PM

Wednesday: 12:00 PM - 6:00 PM

Thursday: 12:00 PM - 6:00 PM

Friday: 12:00 PM - 6:00 PM

Saturday: 1:00 PM - 4:00 PM

Mike's Computer Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Mike's Computer Repair offers free project estimates.
No, Mike's Computer Repair does not offer eco-friendly accreditations.
No, Mike's Computer Repair does not offer a senior discount.
No, Mike's Computer Repair does not offer emergency services.
Yes, Mike's Computer Repair offers warranties.
Mike's Computer Repair offers the following services: Computer troubleshooting & repair. Computer tune up, Virus, Spyware & Malware removal. Wireless network setup. Internet & networking problem resolution. Printer & scanner setup. Data backup & transfer. Training on computer usage, operating scanners, cameras. Email & Address book importing.
None. Call or email me if you want help wth anything that plugs in to a wall outlet or runs on batteries.

Contact information

1340 N. Recker Rd. #136, Mesa, AZ 85205

http://mikeloren.com

Service hours

Sunday:
1:00 PM - 4:00 PM
Monday:
12:00 PM - 6:00 PM
Tuesday:
12:00 PM - 6:00 PM
Wednesday:
12:00 PM - 6:00 PM
Thursday:
12:00 PM - 6:00 PM
Friday:
12:00 PM - 6:00 PM
Saturday:
1:00 PM - 4:00 PM