J and H Plumbing LLC

Quick response after a late call at 8:30 PM, live person answered the phone! Professional and friendly.

Got lost on GPS and did not arrive at scheduled time. Went on to next assignment without calling. Called back and arrived at end of day. As a plumber you would think to turn the water off, he did not and water went everywhere! For a simple job of $120, this was a total disappointment!

I don't remember but we left a positive review shortly after they did the work.

This company replaced a leaking pvc connector in the water service line two months ago, and I just noticed surface water in the same spot. I called the office and two technicians were at my house within an hour. After some quick testing , I was relieved that the water was flowing to that spot from a leak in my underground irrigation tubing,and not from the earlier replaced connector.. The tech's dug down and identified the exact point of the leak. I've been using this company from their beginning ,and have always found them to be courteous an professional in their work.

The provider was scheduled to arrive at 8:00a.m; however arrived at 9:00a.m. Punctuality was not optimal. The job took all day. There were two crew members present. The lines to the filtration system needed to be run through the attic so there were three drywall holes in our office area. There were two in the ceiling and one large one in the side wall. It is unclear why so many holes were needed. We were required to obtain a separate drywall person to patch the areas.Overall J & H got an A and yes, we would use them again. We have used the company in other plumbing areas for our house.

We have used J & H Plumbing 2 times and the service and quality of work has been outstanding. From the person who answered the phone through completion of the tasks this company is hard to beat. The pricing is fair, the service techs very knowledgeable, and the billing straight forward. We are definitely calling J & H Plumbing for any plumbing issues that arise in the future.

They did a good job and I was really pleased. They are a family out of Mesa and we got them out of the Angie’s List book. One of the things we liked about them was that they were plumbing and heating and everything else. They were just plumbers and the fellow that came out did a really good job us. We had an unusual situation where we had to clean out a valve that was in a wall that was behind the dishwasher. So, they had to literally take the dishwasher out of the cabinet to clean out the valve because we had a block in that valve. I thought that the price was fair and I didn’t expect any less than that. He was here for 3-4 hours. He did a good job and I could tell that he knew what he was doing. They were pretty good about responsiveness too. They operate out of Mesa and I am in Central Phoenix, so it might be a little harder for them to get to us. They were basically within the timeframe that they had quoted us. If we need any other work like that in the future, that is who we are going to go to.

It was easy, quick, the gentleman that installed it was very professional, very personable and did a great job, I will definitely call them any time I need plumbing work, Thank you J&H plumbing.

The plumber (Paul) was very knowledgeable, very professional, and on time. He offered some suggestions for future consideration in the event we continue to live in this same (older) home. There was never any pressure to perform more work than we asked for. This is the third time we have used their service to fix issues in our home. I would recommend them to anyone needing first quality plumbing services.

Jon promptly returned my phone call and came the following day to give me a price quote.. Thoroughly explained everything that would be done. I am having work done on a house that was built in 1940.. I was most concerned about rusted pipes in the bathroom. Jon showed me how we could work through existing problems. Jon arrived on time on the scheduled day for work with two workers; He made sure they fully understood the extent of work to be done at my house. I was so impressed with the quality of work these guys performed. Rudy did a great job with a couple of very challenging tasks. He is very personable and exhibits a positive attitude toward his job. Work started at 8 o'clock in the morning and continued until 630 in the evening! Like I said, they ran into some problems.. Rudy returned the following morning at 8 o'clock and Jon came out shortly thereafter. They worked for another hour and a half until the job was completed. Even though this job took much longer than was originally thought, John stuck by his price quote. I have extremely positive comments about this company and their employees.

Jon and his team were very professional from the moment I contacted his office. He showed up at my door when he said he would, and took the time to properly inspect the plumbing issue in my house. I found him very knowledgeable and genuinely interested in helping to resolve the problem. In fact he went out of his way to fix other plumbing issues that I was not aware of, but needed fixing. I would highly recommend his company and would be more than happy to use his services again.

Horrible company, dishonest pricing - DO NOT HIRE. For details, read on: I was quoted 89$ per hour to fix a broken hose bib behind my house. I was at work, but my wife was home. Two plumbers arrived to my home to make the repair. I received a phone call 37 minutes after they arrived (I compared my call log to the arrival time on their invoice) from the plumber suggesting I replace a second shut-off valve in front of my house. He said his total time would be no more than 90 minutes. After the job was completed, the invoice listed 247.50 for labor. The office claimed that their rate to travel to my part of town was actually 105. Since their invoice lists that they were at my house for 1.25 hours, I'm not sure how you get from 105 per hour to 247.50 - but I digress. When I called to complain, they offered to reduce the hourly rate to the 89/hour - bringing the labor total to 178 ( 2 hours @ 89 / hr ). I objected again - the plumber came to my house, completed one task (the first hose bib) and then upsold me on the second - the total time involved was 1 hour, fifteen minutes. Why am I paying for two hours of work? Their answer was because there were TWO plumbers - the plumbers swore that they did both jobs at the same time. Even though my wife clearly recalls them working in sequence and my call log agrees with her. I leave this for you to judge - My call log shows they called to ask for permission on the second task 37 minutes after arrival, in my mind, clearly proving they did the tasks in sequence, not at the same time. But even if they had both worked at the same time - does it seem reasonable to take take a *full hour of a plumber's time* to replace a single valve? They scheduled two guys to a job that clearly only required one, and are trying to pass on their costs to me. No thanks. In addition to their shifty pricing, they threatened to *place a lien on my house* when I offered to mail them a check - they demanded I either fax them a form with all of my credit card info (uh, not after this treatment) or I drive a check to them that day. At this point, I figured I was better off driving the check then wasting my time with crooks. Keep in mind, this was all within the space of 24 hours, so it wasn't like I was dragging my feet. Robbery and threats! Awesome. EDIT: Oh please. I tried to pay you with a credit card the same day over the phone, but you told me you had to have all of my credit card info sent via fax. No way - you lost any trust from me the minute you called my wife a liar. I never tried to duck payment. You had a check in your office within 24 hours. That doesn't change the fact you essentially tried to double charge me.

Jerry was here right on time, evaluated the situation, repaired it and was completely finished with the project within an hour. Great guy and great service!

The contractor arrived on the date and planned that was agreed upon. We had requested a larger unit that the one being removed due to the small additional cost. The person performing the installation did a very professional job including asking if the location of the overflow drain would be acceptable where it was located. Due to a small math error we were slightly overcharged. A call to the office corrected the problem immediately. I would happy use J&H Plumbing for all of our plumbing requirements.

They were great. They were reasonable and they did a good job.

Dennis was professional, friendly, and on task. He put up with me hovering a little bit to watch how things were going. He answered questions on other plumbing issues and disposed of the dishwasher for me, neither of where were part of my original work request. I plan on using this plumbing company again.

They stayed three additional hours until the problem was resolved. The pipes are no longer clogged.

J&H was quick to respond to a leak in the water main between the curb and the house. Water to the house had to be turned off and they were quick to respond so that the water could be turned on. Dennis was pleasant/professional worked quicky and had the problem fixed in minimal time.

Arrived promptly. Very professional. Will use again!

Very good work by Jerry. He was personable and very professional about doing it right.

I called them for a hairline leak around the faucet on my vanity in my bathroom. I suggested it may just need a washer. I told them if they had time I would like them to come out and drain my hot water heater. When the young man came out, he drained the hot water tank, and he check the toilets. He went to check the upstairs bathroom and that's where the leak was. I had some errands to run so I had to leave the house for a while. When I came back 2 hours later he was still here, and he said he replaced the faucet in the vanity, and he said the sink appeared to be cracked. He said he put some compound to stop the leak but he said he didn't know if it would hold. I had taken everything out from under the vanity so it wouldn't get damaged. I said ok and I payed him $440. I later went upstairs and he had left a mess in there. The floor was a mess and he left stuff all over the place. The first time I used the sink, water poured out all over from under the sink. I called the plumbing company the next day and I was told the owner was no longer involved and the son was in charge. I told them I have water leaking everywhere and I may just have to replaced the whole sink. They said they would come out and would give me a free hour of service and I thought that was ridiculous since I just paid them $440. He was not qualified at all for the work he was doing and I will never call them again.

It was amazing- they showed up right away. Jerry was professional and courteous. He replaced the main water line hose bib and did a great job.

I called to get an estimate to install a kitchen faucet and utility sink and they were able to schedule the service timely. The serviceman came out and did a great job. The utility sink took a bit longer than expected, but he stayed and got the job done.

I called this company to replace a light fixture in my Jacuzzi bathtub. I had tried 1 other plumbing company on your "list" who after 3 days waiting never called back. This company sent a service manager out the next day. "oh no problem" took a couple of pictures, and said he would get back with me after Thanksgiving. That next Monday I called the service manager and he said he was still trying to find the parts. By Friday I called him again and now he says he found the parts in Atlanta, Ga and they were $350.00. Figuring to just replace a $5.00 plastic cover I told him I would think about it. An hour later I called the office and said to the office manager to have him overnight the parts if possible so we could have the installation done by the 13th. (2+ weeks later). On Monday the 9th I talked with the service manager directly making sure he was going to order the parts. He told me he would be doing it. As of today Wednesday, I never heard back from him so I call the office manager being quite upset that I have not heard from him (the SM) or any one else. The office manager jumps all over me for being so upset with them. She claims that" they have been doing ALOT of time an effort trying to find my parts". The company who was to ship out the parts never give them an e-mail confirmation, thus they didn't get back with me. I said fine that is what I needed to know. Then she starts on with me that they have done "a lot" for me and I haven't given them a dime. They never ask me to pay upfront. Finally, she just flat out tells me to take my business somewhere else. Now I am at 3 weeks and still no progress getting my tub fixed. 2nd Angie's List referral that is a "bust".

Jesse showed up on November 21, 2013 as scheduled. He looked at the job I needed to be done and told me he would send me a quote and info the following day. I did not receive anything from him and I gave the company a call on the 22nd. The lady that answered advised me that Jesse was out in the field and that he would get the quote sent to me. I called again on Monday, the 25th and asked again about the quote. I still have not received anything from this company. I will not use them no matter what at this point. Either tell me up front that you don't want to do the job or follow through with what you told me you would do. Update: company's response is total fabrication. Number one, I'm not a man and tub repair was never discussed. Number two, We needed to have concrete removed, new pipes laid, and concrete poured. Number three, company has never called me since Jesse came to the house. I would definitely not use this company.