HEAVENLY SCENT PROFESSIONAL

House Cleaning, Window Cleaning, Floor Cleaning and Waxing,

About us

We are a family owned and operated cleaning service in the East Valley for over 30 years! We started out as a small house cleaning company in 1993. We have rapidly expanded into a multi-service company (House, Windows, Carpet, and Tile Cleaning) serving thousands of homes per year.

Business highlights

32 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

House Cleaning, Carpet Cleaning, Window Cleaning, Tile & Grout Cleaning, Rug Cleaning, Upholster Cleaning, Maid Service, Screen Cleaning, Deep Cleaning, Move in Cleaning, Move out Cleaning, Vacant Cleaning, Office Cleaning, Commercial Cleaning, Solar Panel Cleaning, Housekeeping, Maid,

Services we don't offer

Tile floor installation

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7167 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
12%
3
5%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 51-75 of 167 reviews

Deborah W.
01/2017
5.0
house cleaning
  + -1 more
Wonderful,. Two ladies performed the work.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from HEAVENLY SCENT PROFESSIONAL
Thanks for taking the time to give us a review. We really appreciate the feedback, and look forward to hearing from you on all your future cleaning needs.

Lori T.
12/2016
5.0
house cleaning
  + -1 more
The ladies were very thorough. I only had to remind them once a few months ago not to wet mop my hardwood floors. Other than that, no problems.
Description of Work: General housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Response from HEAVENLY SCENT PROFESSIONAL
Thanks for taking the time to give us a review. We really appreciate the feedback, and look forward to hearing from you on all your future cleaning needs.

Lala G.
12/2016
5.0
house cleaning
  + -1 more
Very well! They were very professional and did their work efficiently. That was really impressive. There were 3 women, they coordinated what they were going to do, they each took a job and did it and did it well. The dogs didn’t bother the ladies, they just went about their work. They weren’t like overly friendly or anything, but I wasn’t asking them to be my best friend, I was asking them to clean my house. They did a really good job.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from HEAVENLY SCENT PROFESSIONAL
Thanks for taking the time to give us a review. We really appreciate the feedback, and look forward to hearing from you on all your future cleaning needs.

John E.
12/2016
5.0
window cleaning
  + -1 more
2-man crew showed up (a little late) and spent ~ 4 hrs cleaning my windows. They did excellent work, were very pleasant and professional, used shoe covers in the house, etc. No complaints, windows look great, will definitely use again/recommend!
Description of Work: Windows cleaned (inside & out) on 2-story house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$270

Response from HEAVENLY SCENT PROFESSIONAL
Thanks for taking the time to give us a review. We really appreciate the feedback, and look forward to hearing from you on all your future cleaning needs.

Rebecca M.
11/2016
4.0
house cleaning
  + -1 more
Arrived on time. Pleasant workers. Good job.
Description of Work: Clean 3 bed + 2 bath single level home

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from HEAVENLY SCENT PROFESSIONAL
Thanks for taking the time to give us a review. We really appreciate the feedback, and look forward to hearing from you on all your future cleaning needs.

Pamela S.
10/2016
5.0
blind cleaning, house cleaning, window cleaning, floor cleaning
  + 2 more
Rosa and Isela were absolutely amazing. I don't think this place has ever been as clean as when they left yesterday. All the porcelain, floors, and other surfaces simply glowed, and I'm still wandering through the house ooo--ing and ah---ing about clean stuff. I am SUPER PICKY (had another cleaner from Angie's list I tried twice but gave up on), and I NEVER lightly give a high rating. I am just thrilled with the quality of their work. My home looks and smells sparkling clean. They even polished up all the small appliances. I nearly cried they did such a great job. I am definitely a convert and will stick with this company. Try them out. A bit more expensive than the other company, but well worth it. Well worth it!
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from HEAVENLY SCENT PROFESSIONAL
Thanks for taking the time to give us a review. We really appreciate the feedback, and look forward to hearing from you on all your future cleaning needs.

John M.
09/2016
5.0
house cleaning
  + -1 more
I love their service. I always ask for the same two ladies as they know my house inside out and know exactly what to do. I leave them alone and when I return the house looks like a show home again.
Description of Work: Heavenly Scent has performed a twice monthly whole house cleaning for a number of years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HEAVENLY SCENT PROFESSIONAL
Thanks for taking the time to give us a review. We really appreciate the feedback, and look forward to hearing from you on all your future cleaning needs.

Barbara H.
08/2016
5.0
house cleaning
  + -1 more
They were wonderful. Lola and Eliana did a great job. In addition to cleaning the house they cleaned the shower and polished some furniture. I would use them again and recommend their service.
Description of Work: I purchased a deal for $119 for 2 Housecleaners for 2 Hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from HEAVENLY SCENT PROFESSIONAL
Thanks for taking the time to give us a review. We really appreciate the feedback, and look forward to hearing from you on your future house cleaning needs.

Sharon B.
08/2016
3.0
house cleaning
  + -1 more
I had them come one time. They were on time.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
punctuality
5.0

$94

KIMBERLY R.
07/2016
5.0
blind cleaning, carpet cleaners, house cleaning, window cleaning, floor cleaning
  + 3 more
Very good. I was impressed by the total cleaning they did including hand cleaning the baseboards. They cleaned 3 bedrooms and 2 full baths and it was immaculate
Description of Work: Housecleaning after a bathroom renovation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Response from HEAVENLY SCENT PROFESSIONAL
Thanks for taking the time to give us a review. We really appreciate the feedback, and look forward to hearing from you on your future house cleaning needs

John/Amanda M.
06/2016
5.0
blind cleaning, house cleaning, ceramic tile
  + 1 more
Perla and Nora were awesome! I was overwhelmed as I had just gotten back into town and had company coming that very afternoon. I thought I would take a chance to see if they could send someone over that day. I bought the coupon on Angie's list for $119 for 2 hours and added an extra hour for $61.00. I called at about 9 am to see if there was any chance they could send someone over that same day. Perla and Nora were at my front door at 11:05!! I was stunned. They came in, asked me for instructions and got right to work. They worked hard and got everything done that I had asked for and did a fantastic job. Everything sparkled and smelled amazing. They cleaned my wood blinds, stainless, scrubbed the bathrooms, they even got all the way to the top of my giant entertainment center. They did a very good job scrubbing my tile floors. I had a previous company come out quite a while ago, and all they did was spray my floors with a spray bottle and wipe them with a cloth covered mop. Perla and Nora actually had a bucket of soapy water and scrubbed my floors with a real mop! Nice and clean and smelled great! I had asked them to sweep my front porch if they had time. One of them went out and actually scrubbed my porch!! I was impressed! I rarely have someone come out to clean for me, but after the treat of getting a sparkling clean and awesome smelling house, without having to spend an entire day sweating and doing it all myself, I will have Perla and Nora from Heavenly Scent, out again very soon. I highly recommend this company and this team.
Description of Work: Did basic cleaning of my house, including kitchen, living room, hallways, 3 bedrooms and 3 bathrooms. I did not have them clean my office or my laundry room. They also cleaned my front porch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from HEAVENLY SCENT PROFESSIONAL
Thanks for taking the time to give us a review. The girls and I are very happy to hear they did such a good job. We really appreciate the feedback, and look forward to hearing from you on your future house cleaning needs.

Jessica M.
06/2016
5.0
carpet cleaners, house cleaning
  + 0 more
I was very pleased with the service. The technician arrived at the expected time and was courteous and professional throughout the entire process. My carpet was due for a cleaning, but I was surprised at how filthy it actually was. Heavenly Scent did a great job restoring my carpet to its original state--I couldn't believe how clean they got it! I would definitely hire this company again.
Description of Work: Cleaned the carpet in the living room, master bedroom, stairs, and upstairs loft.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from HEAVENLY SCENT PROFESSIONAL
Thanks for taking the time to give us a review. We really appreciate the feedback, and look forward to hearing from you on your future house cleaning needs

Sarah B.
06/2016
5.0
carpet cleaners, house cleaning, window cleaning
  + 1 more
I had a full cleaning with carpet and windows prior to a large party at my house. I had my house cleaned, windows done and carpets cleaned on the entire upstairs and the stairs. I had not cleaned the carpets in 3 years and they had a few stains. They came out very well and the stairs did not look like smashed carpet anymore. Windows were well done also. These were new services for me as I have used the maids for a few years and have had good service.
Description of Work: Carpets, Windows, and maids (on a couple different days that week)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HEAVENLY SCENT PROFESSIONAL
Thanks for taking the time to give us a review. We really appreciate the feedback, and look forward to hearing from you on your future house cleaning needs

regina D.
03/2016
5.0
house cleaning
  + -1 more
Very friendly girls, very professional and attention to detail and very thorough
Description of Work: mopped 3 floors, dusted 3 rooms, cleaned 2 bathrooms,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from HEAVENLY SCENT PROFESSIONAL
Thanks for taking the time to give us a review. We really appreciate the feedback, and look forward to hearing from you on your future house cleaning needs.

Deborah W.
02/2016
5.0
house cleaning
  + -1 more
I will recommend them to all my clients, friends, family and neighbors. The were amazing!! I will have them come on a regular basis. I am so thrilled to have found them. Thank you!!
Description of Work: they did a fantastic job! I would tone down the fragrance though and maybe have a translator to call for Spanish to English for special requests. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from HEAVENLY SCENT PROFESSIONAL
Thanks for taking the time to give us a review. We really appreciate the feedback, and look forward to hearing from you on your future house cleaning needs.

Brigitte W.
01/2016
5.0
house cleaning
  + -1 more
They were punctual and efficient. They did miss the bathroom lights in both baths, but perhaps they couldn't reach them? We are pleased and will use them again. bw in Mesa
Description of Work: Cleaned both baths, kitchen, dining, family room and family room floor.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from HEAVENLY SCENT PROFESSIONAL
Thanks for taking the time to give us a review. We really appreciate the feedback, and look forward to hearing from you on your future house cleaning needs.

Troy G.
01/2016
3.0
house cleaning
  + -1 more
Quick initial response and good flexibility with initial booking. On day of service they were late as they went to the wrong location. Turns out the office does not communicate with the cleaners. They did a very average job. Wiped over tough spots, Left many areas unclean. I added an additional hour at their recommendation. I agree they could have used even more time, but again, they didn't focus on the areas I requested. Office doesn't talk to staff.
Description of Work: 7 hours of cleaning.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$200

Response from HEAVENLY SCENT PROFESSIONAL
Thanks for taking the time to give us a review, and I'm sorry you did not have a excellent first time cleaning visit with us.

Steven B.
11/2015
5.0
house cleaning
  + -1 more
Fantastic job by the two ladies who showed up on time, and worked very hard the entire time they were in our home. Loved the job they did so much that we plan on using them twice a month for cleaning our home. Very satisfied.
Description of Work: Housecleaning prior to party in home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from HEAVENLY SCENT PROFESSIONAL
Thanks for taking the time to give us a review. We really appreciate the feedback, and look forward to hearing from you on your future house cleaning needs.

Carol C.
11/2015
5.0
house cleaning
  + -1 more
They do an excellent job in every way!
Description of Work: They clean my home monthly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Response from HEAVENLY SCENT PROFESSIONAL
Thanks for taking the time to give us a review. We really appreciate the feedback, and look forward to hearing from you on your future house cleaning needs.

Mary D.
09/2015
5.0
house cleaning
  + -1 more
Everyone was dazzled by the thorough job !
Description of Work: Heavenly Scent thoroughly cleaned my daughter-in-law's 4800 sq. ft. house before she returned home after a diagnosis of brain cancer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from HEAVENLY SCENT PROFESSIONAL
Thanks for taking the time to give us a review. We really appreciate the feedback, and look forward to hearing from you on your future house cleaning needs.

Dinesh R.
09/2015
5.0
house cleaning
  + -1 more
They arrive on time every month and get the job done. So far it seems to be going fine.
Description of Work: General house cleaning, vacuum, mopping.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from HEAVENLY SCENT PROFESSIONAL
Thanks for taking the time to give us a review. We really appreciate the feedback, and look forward to cleaning for you every month.

rita C.
08/2015
5.0
house cleaning
  + -1 more
They did a wonderful job! I would use them again in the future
Description of Work: they cleaned the lower level of my home prior to guest arriving..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from HEAVENLY SCENT PROFESSIONAL
Thanks for taking the time to give us a review. We really appreciate the feedback, and look forward to hearing from you on your future house cleaning needs.

John G.
08/2015
5.0
house cleaning
  + -1 more
Delivered service as I requested. Very professional and did an excellent job.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$225

Response from HEAVENLY SCENT PROFESSIONAL
Thanks for taking the time to give us a review. We really appreciate the feedback, and look forward to hearing from you on your future house cleaning needs.

Laura A.
08/2015
5.0
window cleaning, house cleaning
  + 0 more
The two girls were very nice and professional, one spoke English so the communication/understanding the tasks needed was not a problem (some reviews I found stated this was an issue for them). ?They were fast but not where the tasks were half done at all. ?They only took five hours instead of the six I purchased as I was told that for this initial cleaning and size of the home I would have needed 7-8 hours. ?I would totally use them again but would look for another deal on the hourly rate. ?This was a great find for us and we were very satisfied. ?Both Angie's List and Heavenly Scent staff were easy and pleasant to talk with.
Description of Work: Cleaned all floors, bathrooms, cabinets, windows, dusted. I did take some items off their original list as I had already done some things before they arrived. This was a newly moved into home.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Response from HEAVENLY SCENT PROFESSIONAL
Thanks for taking the time to give us a review. We really appreciate the feedback. Yes we have specials for second visits , and for recurring schedules also. Please give us call when you are ready for us to help you with your cleaning needs.

RICHARD B.
08/2015
5.0
house cleaning
  + -1 more
House had not been cleaned for quite a while. Cleaners were on time, professional, fast and thorough. Great job.
Description of Work: Cleaned my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from HEAVENLY SCENT PROFESSIONAL
Thanks for taking the time to give us a review. We really appreciate the feedback, and look forward to hearing from you on your future house cleaning needs.

Contact information

916 E BASELINE RD STE 123, Mesa, AZ 85204

http://WWW.HEAVENLYSCENTPROS.COM

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
9:00 AM - 10:00 AM


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning,
Floor Cleaning and Waxing,
Blind Cleaning,
Carpet Cleaning,
Ceramic Tile,
Buffing and Polishing,
Upholstery Cleaning,
Oriental Rug Cleaning

FAQ

HEAVENLY SCENT PROFESSIONAL is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 9:00 AM - 10:00 AM

HEAVENLY SCENT PROFESSIONAL accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, HEAVENLY SCENT PROFESSIONAL offers free project estimates.
Yes, HEAVENLY SCENT PROFESSIONAL offers eco-friendly accreditations.
No, HEAVENLY SCENT PROFESSIONAL does not offer a senior discount.
No, HEAVENLY SCENT PROFESSIONAL does not offer emergency services.
Yes, HEAVENLY SCENT PROFESSIONAL offers warranties.
HEAVENLY SCENT PROFESSIONAL offers the following services: House Cleaning, Carpet Cleaning, Window Cleaning, Tile & Grout Cleaning, Rug Cleaning, Upholster Cleaning, Maid Service, Screen Cleaning, Deep Cleaning, Move in Cleaning, Move out Cleaning, Vacant Cleaning, Office Cleaning, Commercial Cleaning, Solar Panel Cleaning, Housekeeping, Maid,
Tile floor installation

Contact information

916 E BASELINE RD STE 123, Mesa, AZ 85204

http://WWW.HEAVENLYSCENTPROS.COM

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
9:00 AM - 10:00 AM