Bulwark is family owned and local! We pride ourselves in offering the best customer service in the greater Phoenix area. We have earned an A+ rating with the Better Business Bureau, a Super Service Award with Angie’s List, and 5-star ratings with all major review sites. If you are looking for a company that truly cares about their customers and offers honest competitive pricing - we would love the opportunity to earn your business. Feel free to contact me personally with any questions … or call if you would like to schedule a free security evaluation for your home or business.
Description of Work: The date of service was May 24, 2016.
Rating Category
Rating out of 5
Yes, I recommend this pro
Frank R.
03/2016
5.0
home security systems
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Bulwark Home Security
Thank you for the "A" rating! Please feel free to contact us if you need anything. -Jeff (480)835-6001
ellyce S.
08/2015
5.0
home security systems
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Bulwark Home Security
Thank you for taking the time to review our services! Feel free to contact us if you need anything. (480)835-6001
Terry H.
07/2015
5.0
home security systems
+ -1 more
unknown
Description of Work: Installed alarm system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$38
Response from Bulwark Home Security
Thank you for the "A" rating! Please feel free to contact us if you need anything. -Jeff (480)835-6001
Sean S.
06/2015
5.0
home security systems
+ -1 more
unknown
Description of Work: Installed security system in my home. The system has more than paid for itseld, as we have had approximately 3 break-ins and attempted break-ins since the system was installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Bulwark Home Security
We have had a couple of customers with attempted break-ins this month. Fortunately, in each case, the intruders left as soon as the alarm sounded and nothing was taken. If you think this problem will continue in your neighborhood you might consider adding a camera system. We offer those as well. Please let us know if there is anything further we can do to help. Thanks - Jeff (480)835-6001
Wayne K.
03/2015
5.0
home security systems
+ -1 more
unknown
Description of Work: Installed a replacement security system with two keypads. The technician was very professional and timely and concluded with an explanation of how the system worked.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$83
Response from Bulwark Home Security
Thanks for the great report! I am happy to hear all went well with the installation and tutorial. Please call me if you need anything. -Jeff (480)835-6001
Denise V.
01/2015
5.0
home security systems
+ -1 more
unknown
Description of Work: They installed a security panel in my home and overall I was really pleased with the installation, however, the panel lettering tend to drop off as they are just stick-ons, however, I mentioned it to the company and they promptly sent me replacement stickers.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
Response from Bulwark Home Security
Hi [member name removed], Thank you for the review! I am glad to hear that all went well with the installation. Please feel free to contact us if you need anything at all. Jeff Monson (480)835-6001
Art B.
06/2014
5.0
home security systems
+ -1 more
unknown
Description of Work: Bulwark Security provided excellent security information, and later installed a wired alarm system in our home. The installer was a highly experienced professional, very respectful of our home, worked efficiently, and completed the work sooner than the projected time. Our experience with the monitoring service since then has been positive and Bulwark has followed up to assure our satisfaction.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Bulwark Home Security
It is great to hear that our installer did such a great job with your alarm installation. I am glad to hear that we are exceeded your expectations! Thank you for the review and please feel free to contact us if you need anything. (480)835-6001
Cheryl J.
06/2014
5.0
home security systems
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Bulwark Home Security
Thank you for the positive feedback. Please let us know if there is anything else we can do for you. 480-835-6001
Jorge K.
03/2014
5.0
home security systems
+ -1 more
unknown
Description of Work: I was using their alarm services. I was paying them annual to provide security. However, my alarm went off about two weeks ago and they never followed up. They usually do but this time they did not call to notify me. At this point, I am unsure if I am active with them. I wish they would have notified me either way to let me know if my system was active or not.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Bulwark Home Security
Thank you for the feedback. Yes, we confirmed that your alarm system is working properly. Please note that you will not receive a call from the alarm center if you shut off your alarm within 20 seconds. This feature is in place to help prevent false alarms and avoid unnecessary dispatch of the police. If you want to remove that feature we can do it, however removing that feature increases the likely-hood of false alarms and could result in fines from the police department. Please feel free to call the office if you ever have questions or concerns about your alarm system. We are here to make sure you are 100% satisfied with your service. 480-835-6001
Laura L.
10/2013
5.0
home security systems
+ -1 more
Fantastic experience.
Description of Work: Security system installed
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Bulwark Home Security
Thanks so much for taking the time to write a review. It is very satisfying to see all these positive reviews from our customers. Please feel free to contact me if you need anything. Jeff Monson (480)835-6001
Ashley C.
10/2013
5.0
home security systems
+ -1 more
unknown
Description of Work: They installed a security system about four months ago. Their service was good in every way.
Rating Category
Rating out of 5
Yes, I recommend this pro
Chris H.
06/2013
5.0
home security systems
+ -1 more
unknown
Description of Work: Overall experience was okay, but there were way too many additional fees to make the deal a good one.
Rating Category
Rating out of 5
Yes, I recommend this pro
CJ H.
05/2011
5.0
home security systems
+ -1 more
The owner of the company came out a week ago and explained exactly what needed to be done to move from a landline to cellular and provided the costs. He was extremely knowledgeable and professional. I also purchased a smoke alarm. There was no additional cost for the monitoring of the smoke alarm. The installation was performed on 5/13/11 and was done within 1 hour. The service tech was very professional and nice, I would recommend this company.
Description of Work: I switched my alarm service from a landline to a cellular system and also subscribed to their monthly monitoring service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Patrick A.
05/2011
5.0
home security systems
+ -1 more
Jeff came over and provided all the options for an alarm system. He explained the system thoroughly and gave me the estimate on the spot. We then set up a date and a time for the installation. The installer was on time and the system was installed as per the original plan. He cleaned up completely after he was done. There were no surprises. They were very low pressure during the sales part through the installation, a much different experience than I had when talking to ADT, who turned me off at the very first call. I would highly recommend Bulwark Security.
Description of Work: Bulwark installed a wired alarm system with door monitoring and motion detectors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
CARY E.
02/2011
5.0
home security systems
+ -1 more
Very satisfied with good service and good value.
Description of Work: Installed burglar alarm
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Sapna G.
02/2011
5.0
home security systems
+ -1 more
I spend $25 a month. They were very good. The work turned out very well. I already have an alarm so they are doing monitoring and they added a fire alarm. They were professional and punctual. I would use them again in the future.
Description of Work: Bulwark Security installed a fire alarm for me in October.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Samuel R.
05/2010
5.0
home security systems
+ -1 more
Showed up on time, friendly and knowledgeable, everything works. Required an extra visit as the installer didn't have a wired smoke detector in his truck (my fault, wasn't specified in quote). The extra visit was on time again and no extra charges. Monitoring for this company is good as well with a shorter term an lower costs. Bulwark also offers a discount for paying 1 year at a time for monitoring (unlike other alarm companies). We've had the system for a couple of weeks now and everything works great. We had one "event" where our dog opened an unlocked door and set the alarm off while we were away. Response from the monitoring service and police was excellent. Police were pretty forgiving given the circumstances (how many dogs are there that know how to open a closed but unlocked door?).
Description of Work: They upgraded an existing system by replacing the "brain", keypad, smoke detector, and motion sensor. The rest of the system was a decade old wired system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$310
Julie W.
01/2010
5.0
home security systems
+ -1 more
They did a great job. They were very nice, upfront and their price was what they said. I would highly recommend them.
Description of Work: They installed the system about 2 weeks ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
JOHN C.
01/2010
5.0
home security systems
+ -1 more
They were excellent overall, professional, and reasonably priced.
Description of Work: They evaluated an existing security system and added sensors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ANDREAS W.
07/2009
5.0
home security systems
+ -1 more
I started communicating with Jeff via e-mail which worked extremely well. We knew more or less what we needed and Jeff provided us with a competitive quote. Kolton, the very knowledgable technician, arrived on time, checked out the existing installation, installed all the new units and verified thoroughly that everything, including the various window contacts, was working. While the previous system used a number of wireless sensors he was able to find pre-installed wires and also hooked up the previously stand alone smoke sensors. Based on some additional recommendation we organized a second visit to install one additional terminal in a location, where a hidden wire was detected, as well as a wireless sensor for overall better user friendliness. We were not around at that time, again Kolton did a great job and everything worked out very well. We had a number of e-mail exchanges since then to address some additional questions and Jeff has been always very responsive.
Description of Work: Replace an existing, 10 year old alarm system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Marvin T.
10/2007
5.0
home security systems
+ -1 more
The tech was professional and courteous. They answered all my questions. System works great.
Description of Work: Great company and service. Only $0.82 a day to keep my family safe. Money well spent and a company that I can trust.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29
MICHELLE B.
04/2007
5.0
home security systems
+ -1 more
Job 1: Great! They have always impressed me. They have such friendly people. The price is good & the work is quality. Another benefit that their system offers is self monitoring, which means that if a battery goes bad or something then the system will tell Bulwark & then they will come out & replace it for me as part of my service. I mean I was already happy about the service & then they hook me with more benefits. It's like putting on my favorite pair of jeans & finding a $20 bill in the pocket! Good work. Nice co. Still an A+ in my book. Job 2: Superb. Jeff was very professional. He knows his stuff. He was quick & courteous. He answered any questions. He reset our pass-codes & he set a delay on a door that need it. We were very happy with the service he provided. We would recommend this co. to anyone & everyone. Now that is really peace of mind. Thank you!
Description of Work: Job 1: I had them add another key pad to my alarm system so that I could turn the alarm on and off from a different location in my home.($60.) Job 2: Jeff was very professional. He installed a monitor upstairs, checked our current system for errors, and made some needed adjustments to the system. He also helped us reset our pass-codes since they were still on the builders codes. The whole service took about 35 minutes. He was much quicker then we anticipated, which is a good thing in my book. He made sure that there were no questions and that we were completely satisfied with the work. ($100.)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
MICHELLE B.
06/2006
5.0
home security systems
+ -1 more
Jeff was very friendly and knowledgeable. He was helpful when I called in for assistance with my alarm. The company just seems to be set on good values.
Description of Work: They installed an alarm system.
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Service Categories
Home Security Systems,
Pest Control
FAQ
Bulwark Home Security is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Bulwark Home Security accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Bulwark Home Security offers free project estimates.
Yes, Bulwark Home Security offers eco-friendly accreditations.
Yes, Bulwark Home Security offers a 10% senior discount.
Yes, Bulwark Home Security offers emergency services.
Yes, Bulwark Home Security offers warranties.
Bulwark Home Security offers the following services: Alarms & Security.