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Black Hat Security and Home Automation

Home Security Systems, Home Automation, Windows - Safety & Security Film,

About us

At Black Hat Security, our goal is to bring a custom, affordable and secure smart home solution to your family. As a leading smart home technology provider, we offer families comfort, confidence, control and convenience where it matters most: at home.

Business highlights

8 years of trusted experience
Emergency Services Offered

Services we offer

Home Security and Home Automation

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available

Reviews

4.969 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
0%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 26-69 of 69 reviews

Kristin B.
05/2018
5.0
home security systems
  + -1 more
This is our first security system- just got it installed today. Heard about them on a radio show and decided to give it a shot! The installer was on time and friendly, and the installation itself seemed smooth! Happy with the service so far!
Description of Work: Security system install

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$53

carissa A.
05/2018
5.0
home security systems
  + -1 more
AMAZING! Great service and amazing prices. No contracts
Description of Work: installation of new system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$41.99

Brenda B.
04/2018
5.0
home security systems, home automation
  + 0 more
We just recently signed up and I am getting hooked up now. I was reffered by my brother in law and sister. They showed me some of what they had hooked up, like cameras and stuff, and I really thought that was great. We had been looking for security and thought we would give them a try. So with today being hook up, I can only go off off the hook up process and the tech, JD, doing the hook up. I am very pleased! He is very friendly, knowledgeable, professional, and personable. He has answered all of our questions thoroughly. I am looking forward to seeing how it all works out.
Description of Work: Security hook up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brenda O.
04/2018
5.0
home security systems, security windows, home automation
  + 1 more
We just signed up with Black Hat Security and the start up process was by far the best ever and professionalism displayed by everyone I have dealt with at Black Hat Security has been amazing. Amy was very helpful with getting all our questions answered before anything was set up and even during the process she was always available for us. JD was informative during the entire process explaining in detail exactly what he recommended for our home and made sure our needs were covered. I look forward to the service with Black Hat security and highly recommend their service to anyone especially my family and friends.
Description of Work: Home security

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Chris C.
04/2018
5.0
home security systems
  + -1 more
Very courteous and professional, from the first call to the installation. Highly recommend!
Description of Work: Security System

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Toya F.
04/2018
5.0
home security systems
  + -1 more
They were very professional and informative. There security options were up to date and have allot of different options to choose from. I would definitely recommend them to friends and family in the future.
Description of Work: Installing a new security system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

J M.
04/2018
5.0
home security systems
  + -1 more
I was referred to this company by one of my good friends. I am very satisfied with the end product. The office made it easy for me to set up my new services. Black hat security has a great referral program so both my friend and I will Receive a free month... I recommend to get an online quote instead of calling the office. The online quote includes a $50.00 gift card but you can only get it if you get the quote online first and then calling the office. I did it the other way around and didn’t qualify for it. My technician JD was prompt and attentive. He was very knowledgeable and answered my 1000 questions with a smile on his face and helped me set everything up! Great customer service!!!
Description of Work: Security system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gisela S.
04/2018
5.0
home security systems
  + -1 more
The technician (JD) was very precessional and was able to answer all my questions. The company is really customer oriented and that nice for a change. Fantastic technician’s and fantastic customer service. Would definitely hire again or recommend. It is very well priced as well.
Description of Work: Installation/set up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JJ M.
04/2018
5.0
home security systems
  + -1 more
We had issues with another company. Black Hat came in, used the existing equipment, and made our home security system function properly.
Description of Work: Switching alarm service to them

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Selma G.
03/2018
5.0
home security systems
  + -1 more
I've had BHS for almost 2 years. I just added some extra features today. I love it!
Description of Work: added extra features

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sabrina O.
03/2018
5.0
home security systems
  + -1 more
We just recently signed up with Black Hat and have zero complaints! Everyone we’ve talked to has been really friendly and very helpful! I even miscounted how many sensors we need and that wasn’t an issue at all
Description of Work: Security Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Norah C.
03/2018
5.0
home security systems
  + -1 more
I just had my security system installed and am excited to work with BHS. JD was awesome and answered all my questions. I compared them to other systems and went with them for the value for the dollar.
Description of Work: Install of security system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim P.
03/2018
5.0
home security systems
  + -1 more
I recently found myself in need of a home security system. I was referred to Black Hat Security by a friend and after researching a few of the bigger names in the business, I chose to follow the recommendation and go with Black Hat. Not only was the equipment and offering superior, so was the customer service. Courtney was very patient and answered all of my questions and JD blew me away went he came to install the system. His knowledge and professionalism were something to be proud of. He had a new tech shadowing him and as a result I got a mini lesson on home security as he shared his knowledge with a new team member. I'm looking forward working with Black Hat to keep my family safe.
Description of Work: Home Alarm System Installation and Monitoring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99.99

Brandon H.
03/2018
5.0
home security systems
  + -1 more
Smoothly! Installer came in and got everything done. Everything is controlled through my cell phone. Cool features, modern devices... I feel like a poor-man's Tony Stark.
Description of Work: Black Hat + Package

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Desiree K.
03/2018
5.0
home security systems
  + -1 more
Incredible service!!! JD was great in explaining everything to me and setting everything up. Customer service was so helpful and not pushy. I highly recommend to anyone wanting an effective security system!!
Description of Work: Installed security system and cameras

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Garett C.
03/2018
5.0
home security systems, security windows
  + 0 more
I am really impressed with how these guys operate. Their customer service was top notch, friendly, and quick to provide answers. Their home service guy Zack was super friendly, informative, and made quick work of the install. And their prices cant be beat. I added 3 cameras, a touch screen home system and an easier to use app, and am paying less than the competitors were charging me. I loved how quick it was to get set up and going. The had a tech out the next day and I am all set. Well done!!
Description of Work: New and better security system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Argelia E.
03/2018
5.0
heating & air conditioning/hvac, home security systems, security windows, home automation
  + 2 more
JD was very helpful and answered all of our questions. We have been with BlackHat for 6 months now and have no complaints. They have answered our call everytime! I would definitely recommend BlackHat Security!
Description of Work: Alarm System

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$63

Josh M.
02/2018
5.0
home security systems, home automation
  + 0 more
Great company and really easy to work with. I love all of my equipment selections and the professional installation left me feeling confident in the service.
Description of Work: Set up my security system with automation devices.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Aaron M.
01/2018
5.0
home security systems, security windows, home automation
  + 1 more
Great, professional service at the right price! I can't say enough positive things about my experience with Black Hat security. I would highly recommend them for all of your home security needs.
Description of Work: Home security system installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Annalisa L.
01/2018
5.0
home security systems, security windows
  + 0 more
The gentleman who installed our security cameras for us was very respectful! Great spirits and very knowledgeable.
Description of Work: We wanted home security cameras installed, this was the best in price with so much to offer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Greg G.
01/2018
5.0
home security systems
  + -1 more
Outstanding customer service! Follow up was fast and installer (Mike) arrived on time and was extremely professional. System is competitively priced. Definitely use them!!
Description of Work: Alarm System Install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Holly G.
01/2018
5.0
heating & air conditioning/hvac, home security systems
  + 0 more
Awesome. Fixed it right away. Tech's are friendly and always prompt.
Description of Work: repair on a defective thermostat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lauren C.
01/2018
5.0
home security systems
  + -1 more
Awesome! They system is great, the technician was great, the company is great!
Description of Work: A new alarm system installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maria C.
01/2018
5.0
home security systems
  + -1 more
Just switched home security companies after 10 years. We selected Black Hat Security and I am so impressed with this company. The technician was professional, thorough and patient will all my questions. Can't wait to start using all the high-tech features we selected. The office staff is friendly, knowledgeable and professional as well. Glad we made the switch, totally recommend!
Description of Work: Home security installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

sandra S.
01/2018
5.0
home security systems
  + -1 more
Great! I love Black Hat Security. Their service is amazing as well as their customer service. I feel safe and secure and as a parent that means a lot.
Description of Work: Repaired Sensor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)
    • 3

Contact information

165 W Iron Ave, Mesa, AZ 85210

http://www.blackhatsecurity.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation,
Windows - Safety & Security Film,
Heating and Air Conditioning

FAQ

Black Hat Security and Home Automation is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Black Hat Security and Home Automation accepts the following forms of payment: Check,Financing Available
Yes, Black Hat Security and Home Automation offers free project estimates.
Yes, Black Hat Security and Home Automation offers eco-friendly accreditations.
Yes, Black Hat Security and Home Automation offers a 10% senior discount.
Yes, Black Hat Security and Home Automation offers emergency services.
Yes, Black Hat Security and Home Automation offers warranties.
Black Hat Security and Home Automation offers the following services: Home Security and Home Automation

Contact information

165 W Iron Ave, Mesa, AZ 85210

http://www.blackhatsecurity.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM