Spa service and Repair Only.
4 Az Spa Repair is a spa repair and service company. We service above ground spas and hot tubs. We specialize in general spa repairs, warranty service, accessory installs and sales, chemical set-ups and sales, gazebo set-ups and annual/semi-annual cleanings. We recycle all components that can be recycled from the work done on or from the removal of a spa. We want to keep our planet green.
Business highlights
20 years of trusted experience
Services we offer
General spa repairs, accessory installs & sales, chemical set-ups & sales, gazebo set ups & annual, semi annual cleanings
The provider showed up on time assessed the damage and came back with the an assistant once all of the needed parts were ordered. They spent an entire day replumbing the spa and replacing the spinners. Once repaired, they came back the next day to make sure everything was in working order. They were courteous, respectful and friendly.
Description of Work: He replaced the spinners in the hot tub, replumbed the spa, replaced the cover.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Michael R.
10/2013
5.0
pool cleaners
+ -1 more
This company is awesome! The 2 spa technicians showed up on time and determined that pump #2 needed replacement and they were able to rebuild pump #1. They gave me several tips on how to avoid the problem in the future. I would definitely recommend this company for spa repair.
Description of Work: One of my Jacuzzi spa pumps started making a loud noise.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$724
Max S.
08/2013
5.0
pool cleaners
+ -1 more
4 AZ Spa repair is awesome! I completely flooded my spa enclosure for days, not realizing that I had left the hose on. I had Aqua Pool and Spa come out for an estimate. It was for a minimum of $2,544.00 for new circuit boards, motors, heater, just about everything plus extra for things that he could not test, for example the blower motor. They said it would be closer to $3000.00. I had 4 AZ Spa Repair & service come today to get a second opinion and estimate. They had the spa up and running in minutes then cleaned the spa, and taught me how to use all the buttons properly. Total cost $89.00.!! My circuit boards were fine.I will need a new heater, cost installed approx $450.00, it is on order. The pump motors were corroded but still had a lot of life left so Joe told me to just wait and replace each motor when it finally breaks down. Joe saved me thousands of dollars by being an honest and knowledgable spa repair craftsman. Thank you Joe and Derrick
Description of Work: Came to give me an estimate on a spa repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
KATHRYN S.
07/2013
5.0
pool cleaners
+ -1 more
Went well. He was in the area so came the same afternoon I called. He had the parts with him , replaced the parts, & was gone in less than an hour.
Description of Work: Replaced circulation pump & gave me 2 small parts for free after telling me the estimate total.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Bonnie E.
07/2013
5.0
pool cleaners
+ -1 more
Joe and Derrek completed the job in one hour. Super guys. They shared a few tips on maintenance. I am very pleased. I'm hopeful on quality. It doesn't seem like I will need them back, but they just did the job today. Based on our experience today I would not hesitate to call them again. Thank you all for your great recommendation.
Description of Work: We had a leak in spa . He changed gaskets in pumps and heater and fixed leaks.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$252
Sharon H.
06/2013
5.0
pool cleaners
+ -1 more
Right on time even though I was a little late.
Description of Work: Evaluated a spa and removed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Barbara C.
05/2013
5.0
pool cleaners
+ -1 more
.As i said above it went very good and I would recommend this company to my friends and I would use them again.
Description of Work: The replaced a heater, fuse, one of the spa pumps repaired a leak and helped me set up spa with chemical. Derrick and Vince were the two guys that came out and they called and were at my house within minutes and did a very excellent job as far as finding out what was wrong with the spa and fixed all the problems immediately. They both were very polite and courteous. The next day I found a leak and called Joe and he was out right away to find the leak and fix it. I would highly recommend them and will definitely use them again. Very helpful, very informative
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Daniel G.
05/2013
5.0
pool cleaners
+ -1 more
Very knowledgeable and professional repair at a very reasonable cost.
Description of Work: Repair consisted of fixing two leaks; one at the secondary pump connection and one at the heater connection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
RON R.
04/2013
5.0
pool cleaners
+ -1 more
Joe arrived on the day and time as agreed. Very professionally reviewed the problems, explained the necessary repairs. Several wires had been broken apparently be a rabbit entering the unit. Joe said he would just fix the broken wires. He did so in short time then rechecked the operation of the unit. Problem solved. No question would use again as necessary.
Description of Work: Diagnosed problem with lack of heating and light not working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Kimmarie S.
01/2013
5.0
pool cleaners
+ -1 more
They were very professional. Estimated ordered parts and had repaired in time for Halloween party.
Description of Work: Spa pump
Rating Category
Rating out of 5
Yes, I recommend this pro
$400
Allen T.
01/2013
5.0
pool cleaners
+ -1 more
Overall it went smoothly and Derek seemed to really know his stuff concenring spas.
Description of Work: Derek was the repairman and he arrived on time. He had to leave and get two parts but was only gone for half hour as he said he would. He fixed the spa and it is running very well eventhough it is already over 13 years old. He answered all my questions and gave me some tips on how to keep the spa running and the water clean and clear. A good overall experience and I would call them again for service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Dan V.
12/2012
4.0
pool cleaners
+ -1 more
My first contact was a voicemail that never was returned. I gave them the benefit of the doubt and called back a second time. It was a quality experience from there. I had them coordinate the delivery and removal of the old cover and everything was smooth. I received my invoice electronically (my choice) and was able to pay electronically. Overall a good experience.
Description of Work: I need a new cover for my Sundance Spa. It was 5 years old and falling apart.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$350
Jay S.
09/2012
5.0
pool cleaners
+ -1 more
My spa would not turn on. The circuit breaker kept breaking. They scheduled me for around noon but ended showing up at 10:15. Took about 5 minutes for Joe and Derek to figure out that I had some water damage to the spa which shorted out the heater and blower. They had both parts in their truck. Removed, installed and done by 11:15. I've had these guys out about a year ago to do some other repairs on my spa. That time they also showed up early and got the job done quickly! I highly recommend them!
Description of Work: Replaced the blower and heater on my Spa.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Mary W.
05/2012
3.0
pool cleaners
+ -1 more
Derek was rude and condesending towards me.
Description of Work: Derek replaced the heater coil which was causing the circuit to trip. He also replaced the on off valve for the water fall. I have called them back because the spa isn't working correctly and I haven't heard back from them.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$366
Brad C.
04/2012
1.0
pool cleaners
+ -1 more
He never showed up or called back...
Description of Work: Not really sure how his service would be... Called twice, two weeks apart. Both times spoke to Joseph. Each time he said he is busy, but thought he could make it next Tuesday. Tuesday came and went a couple of times with no call or responce. Called again, same outcome.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Dale K.
08/2011
5.0
pool cleaners
+ -1 more
I sent 4AZ Spa an e-mail through Angie's List. He called and luckily was very near. He came by within an hour, diagnosed the problem and had it fixed within a few hours. Joe even waited until the glue had cured to show me that the repair had been properly made and did not leak. Great price, great service and a great guy--thanks, Joe.
Description of Work: Many spa/pool contractors are very busy at this time of year in my service area. I had a plumbing leak that left one pool motor down and was fighting to keep the pool from going green. Joe replumbed the pipes feeding the motor and got it operational.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$73
Rodney D.
08/2011
5.0
pool cleaners
+ -1 more
Derek arrived on time and started trying to locate the most obscure leak. The major leak was pretty obvious. When they found the next leak, they tested with the pumps on to find more leaks. Satisfied that they knew the leak sources, they replaced and coupled the necessary hoses. They went above and beyond by giving me information about the spa that will come in handy. I was surprised at the low cost. I was planning on having to spend a lot more. It was nice to do business with honest, reputable, capable service men. I would recommend them in a heart beat or a New York second....whichever, is faster.
Description of Work: I had leaks in a Dimension D1 spa that another service man tried, but failed to locate. They were somewhere inside of a very hard foam wall. Joe and Derek did an excellent job of excavating and tracking down all leaks and repairing them. They had to replace a section of one major pump hose and put a coupler on a smaller hose.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
CAROLYN T.
04/2011
4.0
pool cleaners
+ -1 more
They arrived early to give an estimate. We discussed the pro's and con's of getting a jacuzzi motor vs. a different type of motor, and decided to go with a jacuzzi motor, which he estimated would be available in 4-5 days. When we didn't hear from him after 1.5 weeks, I called, and a few days later he responded, saying that it would be another 4-5 days before the motor was available. It was another week (plus?) before he came out to replace the motor. He said the delay was due to a combination of him being very busy and there being a difficulty getting the motor. The motor they found was actually less expensive than the estimate they gave us, and overall they did good work. My biggest complaint was the lack of communication--I would have appreciated a couple of phone calls letting me know about the delays rather than having to call after him. Overall, as indicated previously, they did a very good job, and would recommend them as long as responsiveness is not a big concern.
Description of Work: Replaced a motor in our spa
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$700
Dorice E.
04/2011
5.0
pool cleaners
+ -1 more
Joe scheduled an appointment, arrived promptly, identified the problem and showed me what was happening, provided an estimate of cost to repair, made the repairs. Prompt, professional, fair and knowledgeable. I found 4 AZ Spa Repair on Angie's List a few months ago. My first experience with this business was great and I was happy to have a service provider I was comfortable to call again. HIGHLY RECOMMENDED.
Description of Work: Spa pump was leaking and needed to be repaired before completely failing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Robert W.
04/2011
5.0
pool cleaners
+ -1 more
The only problem I had was that the first time they were scheduled to come they were to be at the house at 8 a.m. but did not arrive until 8:45. They apologized. Everything else went really well. They performed the necessary work, explained to me what they were doing and why, gave me useful tips on maintaining the spa, and treated me fairly on price.
Description of Work: They performed two services. First they repaired broken parts to the spa, plus they drained it, refilled it and got the water chemicals in proper balance. During this service they found the motor needed repair but, since they did not have the needed part, they agreed to come back when they did and repair the motor without making another trip charge, which they did.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$325
Sherman S.
03/2011
5.0
pool cleaners
+ -1 more
Took a little longer than expected, but overall, very satisfied.
Description of Work: Retrofitted Paddock spa system with Malibu. Board was fried.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,075
Catherine B.
03/2011
5.0
pool cleaners
+ -1 more
I love the fact that this company gives you a specific time that they will be at your house...not a window! They came when we they said, repaired our spa quickly and we could even order a spa cover which they delivered at no extra change. They were knowledgable, professional and reasonably priced. They will do all our spa maintenance and repairs in the future!
Description of Work: we were having a flo issue with our spa that another service company couldn't seem to repair. 4 AZ identified the problem immediately and fixed it. They also did a comprehensive evaluation of our spa and recommended some minor repairs to keep it in tip top shape.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Dorice E.
12/2010
5.0
pool cleaners
+ -1 more
Our spa was overheating and displaying error messages. I was not pleased with the spa repair provider previously used (Paddock Pools) and searched Angie's List for a provider. I located this provider who promptly returned my call and based on my explanation, suggested possible problems and solutions and scheduled an appt at a time that made sense for both of our schedules, WITHOUT any type of difficult 4 hour, or any other time window. Joe arrived as scheduled, performed thorough diagnostics and offered scenarios on potential problems and solutions along with costs. We moved forward with an agreed upon solution. Our spa was successfully repaired. I would definitely call this provider again and would recommend to anyone asking for a reputable spa repair provider.
Description of Work: Joe performed diagnostic testing on the spa and determined the heat sensor may not be working properly. Test results were intermittent so he could not be sure that was the only problem, but replacing the sensor was significantly less expensive than replacing the entire electronic system which would be needed if the new sensor did not replace the problem. He first asked if I would like him to use a sensor taken from another spa, which would save on parts and he had with him, or if I wanted a new sensor ordered. I chose the reused sensor. Unfortunately, it did not work and a new sensor was ordered. I was not charged for the return trip to install the new sensor. The new sensor resolved the problem and our spa is working. I appreciated that Joe was honest and offered the less expensive solution and did not leap to the more expensive option of replacing the electronic system. Service was prompt, thorough and fair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Barbara B.
10/2010
5.0
pool cleaners
+ -1 more
Very prompt, professional and easy to understand his directions for maintenance. Price paid extremely reasonable for services provided
Description of Work: emptied spa, checked all equipment, cleaned spa, refilled, put in proper chemicals, left chemicals for me with detailed instructions on how to maintain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$128
CINDY B.
07/2010
5.0
pool cleaners
+ -1 more
I thought the price was really reasonable for what they did. They were willing to explain what they were doing and why they were doing it. They really specialize in above ground spas.
Description of Work: 4 AZ Spa Repair & Service replaced the main return line in my spa. I also had the heads replaced.
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Service Categories
Pool and Spa Service
FAQ
4 Az Spa Repair & Service is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 4:00 PM
Tuesday: 7:30 AM - 4:00 PM
Wednesday: 7:30 AM - 4:00 PM
Thursday: 7:30 AM - 4:00 PM
Friday: 7:30 AM - 4:00 PM
Saturday: Closed
4 Az Spa Repair & Service accepts the following forms of payment: Check,MasterCard,PayPal,Visa
No, 4 Az Spa Repair & Service does not offer free project estimates.
Yes, 4 Az Spa Repair & Service offers eco-friendly accreditations.
No, 4 Az Spa Repair & Service does not offer a senior discount.
No, 4 Az Spa Repair & Service does not offer emergency services.
Yes, 4 Az Spa Repair & Service offers warranties.
4 Az Spa Repair & Service offers the following services: General spa repairs, accessory installs & sales, chemical set-ups & sales, gazebo set ups & annual, semi annual cleanings