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4 Az Spa Repair & Service

Pool and Spa Service

About us

Spa service and Repair Only. 4 Az Spa Repair is a spa repair and service company. We service above ground spas and hot tubs. We specialize in general spa repairs, warranty service, accessory installs and sales, chemical set-ups and sales, gazebo set-ups and annual/semi-annual cleanings. We recycle all components that can be recycled from the work done on or from the removal of a spa. We want to keep our planet green.

Business highlights

20 years of trusted experience

Services we offer

General spa repairs, accessory installs & sales, chemical set-ups & sales, gazebo set ups & annual, semi annual cleanings

Services we don't offer

Service on pools, house plumbing

Amenities

Warranties
Yes


Accepted payment methods

Check
MasterCard
PayPal
Visa

Reviews

4.867 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
1%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 67 reviews

gerry W.
02/2021
5.0
pool cleaners
  + -1 more
Vince arrived on schedule. He inspected and it appeared the leak was in the jets in one corner. We discussed the possibility of having to jack up the spa to remove the pan to access the jets, not an easy job. Vince didn't quit there. He looked further and found the leak in the opposite corner in the cracked drain valve. I had him plug the line to the valve (I never used it) and turned what appeared to major repair into a minor one. I'm very impressed with 4 AZ Spa Repair and would use them again.
Description of Work: Repair leak in spa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

Howard S.
01/2021
5.0
pool cleaners
  + -1 more
This company did a terrific job on our above ground spa. Quick, on time and efficient, honest and reasonable. Would highly recommend for any spa repair!
Description of Work: Spa was not heating up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$136

Richard B.
02/2018
5.0
pool cleaners
  + -1 more
Joe did an exceptional job fixing the spa. He has been in the business for years and is very knowledgeable.
Description of Work: Recirculation pump replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

jim H.
04/2017
2.0
pool cleaners
  + -1 more
Horrible. Rude, unprofessional and obviously lacking in knowledge. Please do not hire this company.
Description of Work: Told them I had a leak, said I needed to replace motor because it was leaking at couplings. Replaced motor, still leaking. Called back said they could return in 1 week. came back said they were not sure why it was leaking. Bottom line $2000 later still leaking. Shame on me.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0


LISA B.
03/2017
5.0
pool cleaners
  + -1 more
Great!!! They were prepared with all the needed parts prior to arriving and were able to get it all fixed and help me understand how to operate and maintain the spa. Thanks! Great job!
Description of Work: repair jets in spa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$343

George M.
11/2016
5.0
pool cleaners
  + -1 more
They were able to send someone out the same day! Vincent, the tech, was prompt and professional. He explained everything very well and was very knowledgeable. We were very happy with the service, and the prices were reasonable. We decided to order a new spa cover from them, as well.
Description of Work: Needed a new heater for our spa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$326

Deanna S.
10/2015
1.0
pool cleaners
  + -1 more
No service was actually provided.
Description of Work: This provider is lousy. I cannot speak to the quality of their service because they never actually worked on my spa. I tried several times to confirm a service date that they indicated, but with no response whatsoever. This is unprofessional and definitely unacceptable!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from 4 Az Spa Repair & Service
Customer is completely wrong. She states that we DID NOT do business and she could not rate our Great service. I have the e-mails of setting appointment and requesting the address which she never responded. I also called 4 times which she ignored. Then on the morning of the appointment I called 3 times and she answered the 3rd time to tell me she went with someone else. We can’t help customers that wont provide an address and not answer the phone.

Tracy D.
08/2015
5.0
pool cleaners
  + -1 more
Really good. Right on time, friendly and knowledgeable
Description of Work: Knew exactly what the problem was and had part on truck to fix it immediately.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Robert G.
04/2015
1.0
pool cleaners
  + -1 more
I prefer to initiate contact via email which I did the first time but with no success. Apparently he never monitors the business email account (contactus@4azsparepair.com) though he says he does. I eventually called and got a different email to use but he was not very responsive via email or phone for that first repair and the repair job took weeks to get finished from the time of my initial contact. This second time I tried email again. Again he did not respond to the business email but did respond to jmcclintock@cox.net. Said he had time on a Friday. Never heard from him again. Send another couple emails, nothing. Did not bother to call because I don't want to waste any more time on someone treats customers this poorly. Will look for someone else instead.
Description of Work: I used this person in the past to fix leaks with my Jacuzzi. I tried to get him to work on it again for a motor problem.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Gerald and Toni M.
09/2014
5.0
pool cleaners
  + -1 more
He agreed to remove the spa, recondition and repair it and pay us a reasonable value for it based on its final condition. The removal was complicated, requiring a large crane to lift the spa from the back yard over the house. Joseph handled all details of the disconnect, removal and disposition. In addition, he was able to give us cash for the estimated value of the tub after his expenses. He and his helper Vince were able to eliminate something that had become a problem for us, and leave us with some cash besides!
Description of Work: Our Jacuzzi hot tub was older but in good shape and we hardly used it at all. I called 4 AZ Spa to inquire about disposing of it. Joseph visited within a day to inspect it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel G.
06/2014
5.0
pool cleaners
  + -1 more
They’re very knowledgeable and they do good work. They’re responsive and fair in their cost.
Description of Work: We used 4 Az Spa Repair for pool and spa repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary P.
06/2014
5.0
pool cleaners
  + -1 more
Continue to provide great service! Are extremely knowledgable and professional while remaining reasonably priced!
Description of Work: Spa repair - replaced broken jets, chemical instruction

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Paul B.
06/2014
5.0
pool cleaners
  + -1 more
Service was fantastic! I started up my hot tub and noticed the gaskets on the pipes leading to the heater were leaking so I looked on Angie's List and found this company and gave them a call. They came out and fixed my hot tub and also explained the different functions that are on my hot tub. I also used this company to replace the heater sensors as well. This service was great too! I will use this company again for any service down the road.
Description of Work: Replaced Gaskets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Cole A.
06/2014
5.0
pool cleaners
  + -1 more
i called around several locations, and they were the only available to come the same day, without an extra charge for driving 'all the way' to anthem- i'd use them again
Description of Work: circuit board in my 10 year old jacuzzi was fried; i needed a new one, they had it ready to go, after swapping it's back to 100%. they looked for cheaper solutions first but in the end it was a bad board.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$735

Christopher K.
05/2014
5.0
pool cleaners
  + -1 more
It went well. They pointed out that I had the wrong filter. They were on time and professional. I may have used them one other time.
Description of Work: They replaced the control panel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Daniel S.
03/2014
4.0
pool cleaners
  + -1 more
Vince and Derrick arrived within the window of time provided. They were good at letting me know the procedures they were following to diagnose the problem, and when they ran into issues they explained those as well. I was able to understood the steps they were taking to figure out the problems. It turned out to be a fairly complicated issue that they were able to resolve, and get corrected. I was happy with their professionalism and communication and would use this company again.
Description of Work: Made repairs to my spa.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$650

Mary J C.
02/2014
5.0
pool cleaners
  + -1 more
Perfect. I was informed of the cost prior to the work being completed. I have referred 4 AZ Spa Repair to several of our friends. They are the BEST.
Description of Work: Fixed a leak and restored power

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew K.
02/2014
5.0
pool cleaners
  + -1 more
They came the same day. Were very professional and got the hot tub running for the their posted price on their website.
Description of Work: Got my hot tub running, gave me information on maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

gerry W.
02/2014
5.0
pool cleaners
  + -1 more
Found leak in cracked nozzel.
Description of Work: Replaced 4 nozzels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$313

Deb H.
01/2014
5.0
pool cleaners
  + -1 more
He was very informative going over information with me and again with my husband who came after we had started. We never once felt this was a high-pressure sales call. We were especially interested to learn if we would be looking at buying used spa in the future, they can do the same $95 check before we would purchase it to make sure we would know what we were getting. They also do old spa removal for a reasonable price.
Description of Work: We have an older spa we were trying to figure out if it was worth putting money in to fix. We did a$ 95 service call, the technician was able to get the spa working but also was able to help us figure it wouldn't be worth putting more money in ( our decision).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Thomas R.
01/2014
5.0
pool cleaners
  + -1 more
The technicians are professional, courteous, and very capable. Additionally, their charges were very reasonable. I have used other services in the past, but none come close to equalling $ AZ's overall quality.
Description of Work: I have used 4 AZ Spa on a number of occassions in the last few years to perform repairs on our Jacuzzi Spa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Nancy D.
01/2014
5.0
pool cleaners
  + -1 more
The crew was professional and knowledgeable. They made recommendations and had the chemicals I needed already on their truck. The Owner came back out when the new spa cover was ready and he helped me further with understanding the chemicals, etc. Their website also has good trouble-shooting info on it.
Description of Work: 2 man crew came out and preformed assessment on my spa including grounded the motor to my above ground spa, recommended chemicals for ongoing maintenance, recommended a new cover as the current one was not proper size, drained it as the spa had been stagnant for a year, changed filter and repaired a broken hinge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$400

Devona A.
01/2014
5.0
pool cleaners
  + -1 more
They did a great job, and exceeded my expectations. They were prompt, efficient and cost effective. I will absolutely use them again.
Description of Work: I hired 4 AZ Spa Repair & Service to clean and set up our spa, which had sat unused for a while.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary P.
01/2014
5.0
pool cleaners
  + -1 more
Outstanding service and reasonably priced. Staff very knowledgeable about various spas and was able to tell me the problem over the phone as well as providing an estimate over the phone. Truly would recommend this company to anyone needing spa service so much so I will no longer be working with the spa company I have been using since the spa was built in 2006!
Description of Work: Spa plumbing leaking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shawna H.
12/2013
5.0
pool cleaners
  + -1 more
They were very responsive, prompt, efficient with their time. We never felt like we were being ripped off. He spent time showing us everything that was wrong, how he would recommend fixing it, was not pushy, showed us how to operate the spa, explained everything very thoroughly, put new chemicals in, sold us a chemical kit, and even emailed us a manual on the unit that night, so we would know how to operate it. We will call them again for any issues we ever have. Great service..
Description of Work: We bought a house with a spa in it which we were told just had a bad heater. It had been sitting unfolded for well over a year. We called AZ Spa for a diagnostic, they came out, spent time goung through the systems, told us it was just wired incorrectly but needed some talc, some new air valves, few new jets, they re wired the jets to the motor correctly, got us a filter, and fixed everything up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350
    • 1(current)
    • 2
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Contact information

PO Box 1133, Higley, AZ 85236

www.4azsparepair.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM
Saturday:
Closed

Licensing


Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service

FAQ

4 Az Spa Repair & Service is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:00 PM

Tuesday: 7:30 AM - 4:00 PM

Wednesday: 7:30 AM - 4:00 PM

Thursday: 7:30 AM - 4:00 PM

Friday: 7:30 AM - 4:00 PM

Saturday: Closed

4 Az Spa Repair & Service accepts the following forms of payment: Check,MasterCard,PayPal,Visa
No, 4 Az Spa Repair & Service does not offer free project estimates.
Yes, 4 Az Spa Repair & Service offers eco-friendly accreditations.
No, 4 Az Spa Repair & Service does not offer a senior discount.
No, 4 Az Spa Repair & Service does not offer emergency services.
Yes, 4 Az Spa Repair & Service offers warranties.
4 Az Spa Repair & Service offers the following services: General spa repairs, accessory installs & sales, chemical set-ups & sales, gazebo set ups & annual, semi annual cleanings
Service on pools, house plumbing

Contact information

PO Box 1133, Higley, AZ 85236

www.4azsparepair.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM
Saturday:
Closed