All work is performed by Zerorez technicians. We do provide quotes over the phone, but all work must be verified by your technician before work begins. Zerorez is the only company that eliminated soaps from the cleaning process.
Business highlights
21 years of trusted experience
Services we offer
Carpet Cleaning. Tile & Grout Cleaning. Upholstery Cleaning. Area Rug Cleaning. Pet Odor Treatment. Hard Surfaces Cleaning. Mattress Cleaning.
They were great. We actually had some scheduling issues. They were late getting here so he actually cleaned the grout in my laundry room and my tile for free for me. He was really courteous about that so I appreciate it. The results of the cleaning were really good. The cost was reasonable.
Description of Work: We had the carpets cleaned. They did the whole house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Marc L.
05/2015
5.0
carpet cleaners
+ -1 more
Very professional technician, on time and courteous. Explained what he would be doing.
Description of Work: Cleaned carpets in home; stain resistant application as well
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cheryl D.
05/2015
5.0
carpet cleaners
+ -1 more
They do a very good job. They were flexible with the scheduling because I had issues at work. They were able to schedule me during a very busy time of the year quickly. I called them like that week and they got me in that week. This was the second time someone came and they have all been polite. They are not always trying to upsell you. I think their price is about average. I actually like the way their cleaning is done. They do not use chemicals which I like. Their responsiveness is very good.
Description of Work: I worked with Zerorez. They are a carpet cleaning service. I had my three room’s carpet cleaned and a walk-in closet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$153
Response from Zerorez Of Phoenix
Thank you so much for your kind words! We really appreciate hearing back from our customers when they have a great experience. I will be sure to share your kudos with your technician their manager. I'm sure it'll make his day. If you haven’t already shared your experience through our LIsten360 survey that we sent via email, please do! Your comments help your technician meet their customer service goals. Thanks Again
Robert J.
04/2015
5.0
carpet cleaners
+ -1 more
James did a great job and we think our carpets may last another few years. We have used many carpet cleaners over the years, but think Zerorez is the best. They are not the cheapest, but we will use them again.
Description of Work: We had been thinking of replacing our carpets after 11 years but decided to try Zerorez based upon their ads. James was the Zerorez employee. He explained the service and how the carpet would be cleaned. He did a great job and we think we may have a few years left in the carpets if we use Zerorez.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Zerorez Of Phoenix
Thank you so much for your kind words! We really appreciate hearing back from our customers when they have a great experience. I will be sure to share your kudos with your technician. I'm sure it'll make his day. If you haven’t already shared your experience through our LIsten360 survey that we sent via email, please do! Your comments help your technician meet their customer service goals. Thanks Again,
Chris R.
04/2015
5.0
carpet cleaners
+ -1 more
Fantastic - Casey was very professional and showed us the difference right from the start. Was very thorough and excellent at what he does. A carpet I was already saving up to replace, doesn't seem like that's needed anymore. Very Happy about that.
Description of Work: Cleaned area approx. 800 sq. ft. and protectant/ then cleaned the garage rug for free, and an area shag run we use in the room getting done. approx. 10' x 16'. Plan on having them back real soon for the furniture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Zerorez Of Phoenix
Thank you so much for your kind words! We really appreciate hearing back from our customers when they have a great experience. I will be sure to share your kudos with your technician. I'm sure it'll make his day. If you haven’t already shared your experience through our LIsten360 survey that we sent via email, please do! Your comments help your technician meet their customer service goals. Thanks Again,
Curtis D.
04/2015
5.0
carpet cleaners
+ -1 more
They did a great job. Our carpet was really dirty and honestly it needs to be replaced. I've always wanted to try Zerorez and decided to spend a little extra this time to give them a try. I'm glad I did. I'm sorry I cannot remember the name of the young man who cleaned our carpet but he worked really hard. He did a great job and was very polite. He wore booties and took care to protect the walls and furniture. Our carpet looks great and I can tell a difference from other carpet cleaning methods. It is staying looking good longer. We're a good 2-3 weeks out from getting it cleaned and it still looks great even in the high traffic areas. I have to add that we've had company in the meantime and our carpet is 20 years old! I will definitely use Zerorez again.
Description of Work: Cleaned all carpet in 2300 sq foot home
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Zerorez Of Phoenix
Thank you so much for your kind words! We really appreciate hearing back from our customers when they have a great experience. I will be sure to share your kudos with your technician. I'm sure it'll make his day. If you haven’t already shared your experience through our LIsten360 survey that we sent via email, please do! Your comments help your technician meet their customer service goals. Thanks Again,
Gary F.
03/2015
5.0
carpet cleaners
+ -1 more
Zerorez does not dump their dirty water. They use their own water. They did a very good job with our carpets. Their pricing on carpets and rooms in general I think is very competitive, if not better than most. However their pricing on furniture like sofas is insanely high. I would not use them for sofas. I've never come across this ever with carpet companies, one of the other things that they don't allow is if you have a sectional and its on carpet or its on a rug and you want that carpet cleaned, they will only go up to where it sits on the floor. They won't go underneath it unless you move it or you detach it. I can't do it. I can't lift my sofa. Other companies that we've used, they will detach, move, lay on the side and then put it back so they make sure they clean everything. That's the one complain I have with Zerorez, is that they will not move your furniture. The service guy that came was fantastic. he had a personality. He was extremely professional, they don't smell like some of these workers, that's one of the things that he's telling me they do, their workers have to smell nice.
Description of Work: They cleaned the carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from Zerorez Of Phoenix
Thank you so much for your kind words! We really appreciate hearing back from our customers when they have a great experience. I will be sure to share your kudos with your technician. I'm sure it'll make his day. If you haven’t already shared your experience through our LIsten360 survey that we sent via email, please do! Your comments help your technician meet their customer service goals. Thanks Again!
Gary B.
12/2014
5.0
carpet cleaners
+ -1 more
They did a very good job. I was surprised how well the carpet looked afterwards.
Description of Work: Cleaned our living room and dining room carpet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Pamela C.
12/2014
5.0
carpet cleaners
+ -1 more
Very well. Agent was very nice. Expressed that he really likes his work and this company and it showed!
Description of Work: Cleaned the carpet in 3 rooms. Was punctual, professional and personable. The carpets looked great! No cleanup to be done. The carpets dried quickly with no odor detectable
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$153
Lora J.
12/2014
5.0
carpet cleaners, upholstery cleaning
+ 0 more
This was my first time using their services. Scheduling was very fast and easy. The cost for the work was fine. They knew what they were doing and were very helpful. Overall, my experience with them was fine.
Description of Work: They cleaned the carpets in half of my house that consisted of four rooms. They also cleaned my couch.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
marc R.
12/2014
5.0
carpet cleaners
+ -1 more
We have been using them for about two years. We have them come out about every four to six months. They always do a great job. When Zerorez completes the job, the carpets dry much faster than other companies because of the cleaning solution they use. I have two big dogs and white carpet. The carpets always look nice after they have come out.
Description of Work: We have them out for carpet cleaning. They do two rooms and a hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Chuck B.
12/2014
5.0
carpet cleaners, upholstery cleaning
+ 0 more
It was extremely positive experience. Our carpet is older and we have had other carpet cleaning companies come out. Within a month after the cleaning, you could see the dirt coming back in the high traffic areas. We are not experiencing anything like that with the Zerorez cleaning. The carpet is actually staying cleaner longer. This was my first time using the company. The results were so good that I will be using them in the future despite their costs being a little more than others. The technician who came out was very hardworking and courteous. Overall, I am very pleased with the work.
Description of Work: We initially had them out for carpet cleaning. We also had them clean some dining room chairs as well.
We have them come out to our house about every nine months or so over the course of about three years. For the service we are receiving, their price is the best. The people who come out are so nice and honest. Whenever they tell me something, I feel very confident with them. They do an excellent job!
Description of Work: We have had them out for carpet and rug cleaning, upholstery, and even tile cleaning and sealing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Richard V.
12/2014
5.0
carpet cleaners
+ -1 more
Great service, would use again.
Description of Work: carpet cleaning in several rooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
FRENE H.
11/2014
5.0
carpet cleaners
+ -1 more
They did a wonderful job with the service. The rug looked like new once it was service completed. They were on time and seemed very professional.
Description of Work: They cleaned the carpet in about half our condo.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Mary L.
11/2014
5.0
carpet cleaners, floor cleaning
+ 0 more
Excellent customer service! Excellent results! I will never use anybody else to clean my carpet and tile.
Description of Work: Cleaned the carpet in the family, dining, living room and hall and also cleaned the Travertine tile.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Sarah F.
11/2014
5.0
carpet cleaners, floor cleaning
+ 0 more
Carpets were cleaned very well - the people were professional and friendly.
Description of Work: cleaned our carpets and advised about tile and grout cleaning. Not a hard sell at all. Very pleasant
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Barbara B.
10/2014
5.0
carpet cleaners, ceramic tile, floor cleaning
+ 1 more
I wish I could have provided before and after pictures for both the carpet and the tiles! They are awesome, what more could I say.
Description of Work: They cleaned carpets upstairs and downstairs along with cleaning and sealing the tile and grout.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
John J.
09/2014
5.0
carpet cleaners
+ -1 more
They did a great job. The carpets were really clean.
Description of Work: They cleaned the carpet in 3 rooms.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
KAY W.
09/2014
5.0
carpet cleaners
+ -1 more
We were very satisfied. We're going to have to use them again.
Description of Work: They cleaned two rooms of carpet.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marjorie D.
09/2014
5.0
carpet cleaners
+ -1 more
I was really happy with it. They did a really good job. It was $119 for the two rooms and then with the area rug, it was $225. It was like $1.50 a square foot for the area rug. The price for the area rug was a little high.
Description of Work: They did two full rooms and an area rug.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Richard G.
09/2014
5.0
carpet cleaners
+ -1 more
Went well, very professional staff
Description of Work: Cleaned carpets
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Robert S B.
09/2014
5.0
carpet cleaners
+ -1 more
They were very good. They did a good job and paid attention to detail. The technician was very professional.
Description of Work: They cleaned carpet in 4 rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Sharon P.
08/2014
5.0
carpet cleaners
+ -1 more
I've been using Zerorez for about 3 years now. I love them! They do a fabulous job and it's all chemical free. My carpets look clean and more importantly, stay clean without the chemical residue. Would never us anyone else!
Description of Work: Cleaned carpets in two bedrooms
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert V.
08/2014
5.0
carpet cleaners
+ -1 more
They called and said they could come earlier if I wanted and the timing was great. The man came over, very professional, knowledgable and nice. He did a great job and I am very pleased.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Air Duct Cleaning
FAQ
Zerorez Of Phoenix is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 7:00 AM - 6:00 PM
Zerorez Of Phoenix accepts the following forms of payment: Check,MasterCard,Visa
No, Zerorez Of Phoenix does not offer free project estimates.
Yes, Zerorez Of Phoenix offers eco-friendly accreditations.
No, Zerorez Of Phoenix does not offer a senior discount.
No, Zerorez Of Phoenix does not offer emergency services.
Yes, Zerorez Of Phoenix offers warranties.
Zerorez Of Phoenix offers the following services: Carpet Cleaning. Tile & Grout Cleaning. Upholstery Cleaning. Area Rug Cleaning. Pet Odor Treatment. Hard Surfaces Cleaning. Mattress Cleaning.