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Zerorez Of Phoenix

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

All work is performed by Zerorez technicians. We do provide quotes over the phone, but all work must be verified by your technician before work begins. Zerorez is the only company that eliminated soaps from the cleaning process.

Business highlights

21 years of trusted experience

Services we offer

Carpet Cleaning. Tile & Grout Cleaning. Upholstery Cleaning. Area Rug Cleaning. Pet Odor Treatment. Hard Surfaces Cleaning. Mattress Cleaning.

Services we don't offer

Tile, Stone & Carpet Repair.

Amenities

Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.8195 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
4%
3
1%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 151-175 of 195 reviews

Patty L.
06/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$600

Bob L.
05/2015
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
.
Description of Work: Had the carpets cleaned and the tile cleaned. The did an outstanding job and were very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Sharon P.
05/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned and protected 2 rooms and one large area carpet. Love Zerorez! Have used them for years and would never use anyone else.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Joe O.
05/2015
5.0
carpet cleaners
  + -1 more
They were fine.
Description of Work: They sold to me chemicals to be put in the pool.
Rating CategoryRating out of 5
Yes, I recommend this pro

Roz R.
05/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles H.
04/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Kevin was great. I had a lot of pet stains and was going to rip out my carpet. I thought I would give them a try. My carpets now look new. I am so happy with Zerorez and I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Zerorez Of Phoenix
Thank you so much for your kind words! We really appreciate hearing back from our customers when they have a great experience. I will be sure to share your kudos with your technician. I'm sure it'll make his day. If you haven’t already shared your experience through our LIsten360 survey that we sent via email, please do! Your comments help your technician meet their customer service goals. Thanks Again,

Cheryl M.
04/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Shampoo 3 rooms of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$143

Response from Zerorez Of Phoenix
Thank you for providing a review of our service. I noted that you rated us highly but stated that you would be unlikely to hire us again. Is there anywhere that we fell short of your expectations? We love feedback and stand behind our work with a 30-day service guarantee. If you have any concerns about your recent experience, please let us know. We will happy to address those for you. Please call our office at 480-507-2419 at your convenience. Thank you,

gary M.
04/2015
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
punctuality
3.0


Response from Zerorez Of Phoenix
I'm sorry if we failed to meet your expectations, however, I have been unable to locate any services completed for a client with either your name or the address listed. I did note that the service date you listed was back in 2013, but we were unable to find anything for you going as far back as 2011. Please provide further information so we may address any of your concerns. Thank you.

Betty W.
04/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Shampooed and santized 3 rooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3

Response from Zerorez Of Phoenix
Thank you for providing a review of our service. We hope to be able to serve you and your friends again.

Ronald S.
04/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: CLEANED TWO SOFA'S AND ONE OTTOMAN WILL USE THEM IN THE FUTURE AND RECOMMEND THEM TO FRIENDS

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Melissa R.
04/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Zerorez Of Phoenix
Thank you so much for your kind words! We really appreciate hearing back from our customers when they have a great experience. I will be sure to share your kudos with your technician and his manager. I'm sure it'll make his day.

Royanna S.
04/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned the carpet of the house we moved in to, took only hours to dry,pointed out problem areas that were permanent stains, over all I would recommend this company, professional and courteous.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Zerorez Of Phoenix
Thank you so much for your kind words! We really appreciate hearing back from our customers when they have a great experience. I will be sure to share your kudos with your technician. I'm sure it'll make his day. If you haven’t already shared your experience through our LIsten360 survey that we sent via email, please do! Your comments help your technician meet their customer service goals. Thanks Again!

Thomas S.
03/2015
5.0
air duct cleaning, carpet cleaners, ceramic tile, floor cleaning
  + 2 more
unknown
Description of Work: They cleaned 1022 square feet of dirty carpet with numerous dark paths in it. I gave them the exact sizes of rooms over the phone, they gave me a quote over the phone, and the service technician stuck to that estimate. The configuration of my home counted as 6 "rooms". [I have had other companies quote each 100 square feet as a room, rounding each area up to the next 100 sq. ft. By that measure, I would have had 12 "rooms".] The carpet did take a long time to dry after cleaning, but no longer than anyone else [36 hours]. |The carpet came out cleaner than it has ever been before. The technician was on time, worked hard (and quickly), and did an excellent job. He mentioned other services (tile cleaning, duct cleaning, etc. - they all do), but did not push them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$292

Response from Zerorez Of Phoenix
hank you so much for your kind words! We really appreciate hearing back from our customers when they have a great experience. I will be sure to share your kudos with your technician. I'm sure it'll make his day. If you haven’t already shared your experience through our LIsten360 survey that we sent via email, please do! Your comments help your technician meet their customer service goals. Thanks Again!

Lisa N.
03/2015
5.0
carpet cleaners, ceramic tile, floor cleaning, upholstery cleaning
  + 2 more
unknown
Description of Work: cleaned tile floors in kitchen, and 2 baths and cleaned and sealed tile counter in kitchen. Also cleaned dining room chairs and vacuumed haitian cotton sofa. Quick and professional. Great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Zerorez Of Phoenix
(member name), Thank you so much for your kind words! We really appreciate hearing back from our customers when they have a great experience. I will be sure to share your kudos with your technician. I'm sure it'll make his day. If you haven’t already shared your experience through our LIsten360 survey that we sent via email, please do! Your comments help your technician meet their customer service goals. Thanks Again,

Richard W.
03/2015
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
unknown
Description of Work: Cleaned carpets, tile and tilegrout and resealed. | |Excellent service, although alittle "pricy."

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Zerorez Of Phoenix
[member name removed], Thank you so much for your kind words! We really appreciate hearing back from our customers when they have a great experience. I will be sure to share your kudos with your technician. I'm sure it'll make his day. If you haven’t already shared your experience through our LIsten360 survey that we sent via email, please do! Your comments help your technician meet their customer service goals. Thanks Again,

erin Y.
02/2015
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
.
Description of Work: Cleaned and spot treated all carpets and tile floors in 2,00 sq ft house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Barbara B.
02/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LaNita P.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpets in 3 rooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Kate W.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned a large, wool area rug for me. They did a beautiful job and the rug never looked better. Area rugs prices were based on square footage of the rug, so it ended up being pretty expensive, but it was worth it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Nancy S.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: very professional. on time. courteious. cleaned 2 bdrms and 2 living areas

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael T.
12/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$161

Chuck B.
12/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
.
Description of Work: Cleaned entire upstairs including 4 room, a hallway & staircase. Also cleaned upholstered dinning room chairs. Our carpet looks great, even after more then a month of heavy traffic. Past experiences with traditional cleaning has made me a Zerorez customer for life!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Miguel S.
11/2014
5.0
carpet cleaners
  + -1 more
We decided to replace the carpets.
Description of Work: Provided an estimate for cleaning carpets and staircase.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Michael T.
10/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Jan H.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpets. Best results I have ever had! Only service I will use in the future, also, family members feel the same.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Contact information

1431 W Harvard Ave, Gilbert, AZ 85233

http://www.zerorezphoenix.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Air Duct Cleaning

FAQ

Zerorez Of Phoenix is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 6:00 PM

Zerorez Of Phoenix accepts the following forms of payment: Check,MasterCard,Visa
No, Zerorez Of Phoenix does not offer free project estimates.
Yes, Zerorez Of Phoenix offers eco-friendly accreditations.
No, Zerorez Of Phoenix does not offer a senior discount.
No, Zerorez Of Phoenix does not offer emergency services.
Yes, Zerorez Of Phoenix offers warranties.
Zerorez Of Phoenix offers the following services: Carpet Cleaning. Tile & Grout Cleaning. Upholstery Cleaning. Area Rug Cleaning. Pet Odor Treatment. Hard Surfaces Cleaning. Mattress Cleaning.
Tile, Stone & Carpet Repair.

Contact information

1431 W Harvard Ave, Gilbert, AZ 85233

http://www.zerorezphoenix.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM