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Stanley Steemer

Carpet Cleaning, Floor Cleaning and Waxing, Ceramic Tile,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com. Additional phone numbers - (800) 400-9404, 800-783-3637.

Business highlights

78 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial carpet, tile & grout, upholstery, furniture, leather & air duct, area rugs, water damage, flooring sales, hardwood floor refinishing, cleaning, restoration & installation.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.6123 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
12%
3
7%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 76-100 of 123 reviews

TERRI V.
06/2006
5.0
carpet cleaners
  + -1 more
Two young men provided the cleaning service. They were clean, professional and arrived on time. They took care to ask me questions regarding exactly what I wanted and explained everything thoroughly. The company contacted me the day before to confirm the appointment and the cleaners called me when they were en route to my home.
Description of Work: Cleaned carpeting in master bedroom, adjoining office and additional bedroom. Price included protectant and deodorizer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

NADINA C.
05/2006
5.0
carpet cleaners
  + -1 more
The technicians arrived on time and went right to work. It turned out to be the best carpet cleaning performed in the 6 years we have owned our home.
Description of Work: Cleaned our downstairs carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

ARLENE K.
05/2006
5.0
carpet cleaners
  + -1 more
I've used them before and will hire them again. They also applied stain guard to the rooms, which was about $80 (for all but two rooms).
Description of Work: Cleaned carpet in living room, dining room, entry, two offices, a walk-in closet, hallway and 2 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

LESLEE U.
04/2006
5.0
carpet cleaners
  + -1 more
Arranged cleaning online at their web site. Confirmation call received a few days before service performed. Servicemen were prompt, professional and quick. Cleaning performed was well done and spots removed. Pleased with convenience of web site reservation and service performed.
Description of Work: Cleaning of 1000 sq ft condo without furniture, and flight of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

SHIRLEY S.
04/2006
3.0
carpet cleaners, floor cleaning
  + 0 more
I was disappointed that the work could not be done. As per instructions I had removed everything from my tables, nightstands etc. and then had to put everything back; carpet of course, still needs to be cleaned.
Description of Work: Made appointment to have my carpet cleaned and tile steam cleaned in my condo. They arrived on time but within 10 minutes informed me that they could not do the work as the water source was too far away from my unit.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


CAROL S.
02/2006
5.0
carpet cleaners
  + -1 more
Called 30 minutes prior to arrival. Service crew was friendly, but efficient. Offered "additional" services, but did not "hard sell". Had me thoroughly check work before they departed. Received follow up call from central office 2 hours later.
Description of Work: Cleaned and sanitized 6 rooms in home including closet areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$338

SCOTT R.
01/2006
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They were very punctual & professional. Office called when crew was on their way. Did an excellent job. Seemed expensive, but I was happy with the work done.
Description of Work: Carpet & Upholstery cleaning, whole house.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

MALCOLM B.
12/2005
5.0
floor cleaning
  + -1 more
Overall excellent performance. The Stanley Steemer technicians were polite, professional and informative. The work was performed in a fast efficient manner. The tile came out looking like new. I was very satisfied with the experience.
Description of Work: Cleaned tile flooring and grout. After cleaning sealed grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

MARGIE T.
10/2005
5.0
carpet cleaners
  + -1 more
EXCELLENT. THEY ARE PROFESSIONAL, CLEAN THE CARPETS GREAT, & ARE REASONABLY PRICED. I ONLY USE THEM TO CLEAN MY CARPETS & HAVE ALWAYS BEEN VERY PLEASED. THEY ARE ALSO VERY QUICK TO RESPOND- OFTEN THEY CAN CLEAN MY CARPETS THE DAY I CALL THEM.
Description of Work: THEY CLEANED THE CARPETS IN THE LIVING ROOM, STAIRS, & MASTER BEDROOM CLOSET. THEY PRE-TREATED SPOTS, & GAVE ME ADVICE & PRODUCTS TO CLEAN SPOTS IN THE FUTURE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

CURT P.
09/2005
5.0
carpet cleaners
  + -1 more
EXCELLENT EXPERIENCE. THE CREW WAS ON TIME, PROFESSIONAL, AND COURTEOUS. PERFORMED ALL WORK UP TO EXPECTATIONS.
Description of Work: CLEANED FOUR CARPETED ROOMS AND THREE ORIENTAL RUGS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

PATRICIA R.
08/2005
5.0
carpet cleaners
  + -1 more
THE OFFICE CALLED AND ADVISED THEY COULD ARRIVE EARLY. SEAN & EDDIE ARRIVED BEFORE THE SCHEDULED TIME. THEY WERE BOTH VERY POLITE AND PROFESSIONAL.
Description of Work: CLEANED CARPETS, SPOT CLEANED, MOVED FURNITURE. EXPLAINED IN FULL DETAIL WHAT, WHY AND REASON OF THINGS BEING DONE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

DEB H.
08/2005
2.0
carpet cleaners
  + -1 more
I BOOKED THE SERVICE ON-LINE AND FOUND THE PROCESS TO BE VERY EASY AND CONVENIENT. IN ADDITION, THERE WAS A $20 OFF OFFER, OF WHICH I TOOK ADVANTAGE. HOWEVER, THE TECHNICIANS ARRIVED A HALF HOUR EARLY (THEY CALLED FIRST), WHICH WAS A LITTLE PROBLEMATIC FOR US. THEY WERE TWO VERY YOUNG MEN, ONE OF WHOM ACTED AS IF IT WAS HIS FIRST DAY ON THE JOB--HE COULD BARELY OPERATE THE STEAMER. NEITHER WAS VERY SOCIABLE; WE INTRODUCED OURSELVES AND HAD TO ASK THEM THEIR NAMES. THEY BEGAN BRINGING IN EQUIPMENT RIGHT AWAY AND STARTED CLEANING THE BEDROOM BEFORE THEY EVEN TOLD US ANYTHING ABOUT THE PROCESS OR FOUND OUT ANYTHING ABOUT OUR CARPET. ALTHOUGH THE YOUNG MAN IN CHARGE WAS COURTEOUS AND SEEMED TO KNOW HOW TO OPERATE THE MACHINE, NEITHER SEEMED TO KNOW MUCH ABOUT CARPET. THEY SEEMED RELATIVELY UNCONCERNED ABOUT STAINS, CARPET SEAMS, HIGH TRAFFIC AREAS OR VERTICAL BLINDS WHICH MADE US WORRY ABOUT THE JOB WE WERE PAYING SO MUCH FOR. THEY OFFERED NO INFO ABOUT ANYTHING WITHOUT OUR PROMPTING.
Description of Work: COMPANY STEAM CLEANED APPROXIMATELY 876 SQ FT OF CARPET (4 AREAS) AND COATED WITH PROTECTANT.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
4.0

$226

ROD A.
07/2005
4.0
carpet cleaners
  + -1 more
THE WORK WAS PERFORMED SATISFACTORILY BUT I THOUGHT THE AMOUNT CHARGED WAS A LITTLE HIGH.
Description of Work: CLEANED TWO ''ROOM RUGS''.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117.5

DAVID AND MARY L.
05/2005
5.0
carpet cleaners
  + -1 more
ON TIME, VERY PROMPT (ONE DAY WAIT FOR SERVICE), PROFESSIONAL TECHNICIANS, CLEAN AND POLITE.
Description of Work: CLEANED TWO BEDROOM CARPETS TO REMOVE TRACES OF DOG URINE. APPLIED PROTECTION TO CARPET AGAINST FUTURE OCCURRENCES. SOLD US ''ODER OUT'' PRODUCT FOR $16 (INCLUDED IN THE $185).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

KAREN L.
01/2005
5.0
carpet cleaners
  + -1 more
TWO VERY POLITE GENTLEMEN ARRIVED EVEN EARLIER THAN PLANNED, AFTER THEIR OFFICE CALLED AHEAD FOR AN OKAY. THEY DID A FABULOUS JOB...EVEN OFFERED TO CLEAN AN 8X10 AREA RUG IN THE ENTRANCE FOR FREE...SINCE THE MAN DOING THE CLEANING HAD BEEN WALKING ALL OVER IT. I WAS EXTREMELY PLEASED WITH THEIR SERVICE, PERFORMANCE AND DEMEANOR. I ENDED UP BUYING THE ANNUAL PACKAGE AFTER SEEING THE RESULTS....WHICH IS WHY THE COST WAS SO MUCH HIGHER. I REFERRED ALL OF MY LOCAL FAMILY MEMBERS TO STANLEY STEAMER. I HAD ORIGINALLY SCHEDULED COMPETITOR, BUT WHEN I LEARNED THEY WOULD NOT MOVE ANY FURNITURE UNLESS I PAID $25.00 PER ROOM, I CANCELLED. SO GLAD I DID.
Description of Work: ALL CARPETED AREAS, INCLUDING MATCHING RUNNER AND A LARGE RUG, WERE CLEANED BY THE COMPANY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

DAVE W.
11/2004
4.0
carpet cleaners
  + -1 more
SOME STAINS LOOKED WORSE AFTER THEY FINISHED.
Description of Work: CARPET CLEANING FOUR TIMES IN ONE YEAR.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$350

PATTI S.
11/2004
5.0
carpet cleaners
  + -1 more
STAFF WAS EXCELLENT, POLITE, EXPLAINED EVERY PROCESS AND CHARGE. THE CARPETS LOOK AMAZINGLY GOOD.
Description of Work: VERY STAINED CARPETS CLEANED AND DEODORIZED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

KELLY B.
10/2004
5.0
carpet cleaners
  + -1 more
CLEANED ENTIRE CARPET IN HOME. ALTHOUGH OFFERED ADDITIONAL SERVICES, DID NOT PUSH ADDITIONAL SERVICES. THE TWO SERVICE PEOPLE SPOT TREATED SEVERAL AREAS AND GAVE THE HEAVY TRAFFIC AREAS MORE INTENSE CLEANING.
Description of Work: CLEANED WHOLE HOUSE CARPET.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

CYNTHYA M.
10/2004
5.0
carpet cleaners
  + -1 more
I WAS PLEASED WITH THE RESULTS OF THE CARPET AND FURNITURE CLEANING. THEY WEREN'T ABLE TO GET ALL OF THE STAINS OUT OF THE AREA RUG. I LEARNED AFTER THE FACT THAT THEY WOULD HAVE MOVED FURNITURE FOR ME. THEY DID NOT PUT PLASTIC OR PLASTIC COASTERS UNDER MY TABLE.
Description of Work: CLEANED LIVING ROOM, DINING ROOM, FOUR BEDROOM CARPETS, AREA RUG AND SOFA AND COUCH.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

KELLY B.
10/2004
5.0
upholstery cleaning
  + -1 more
TWO VERY DIRTY LOVESEATS WERE CLEANED AND TREATED IN A TIMELY, AND PROFESSIONAL MANNER. NO HARD SELL FOR ADDITIONAL SERVICES.
Description of Work: TWO FABRIC LOVE SEATS CLEANED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

ALICE M.
10/2004
3.0
carpet cleaners
  + -1 more
THE LAST TIME I USED THIS COMPANY I WAS UNHAPPY WITH THE FACT THAT AT THE TIME OF PAYMENT THEY WANTED TO CHARGE ME A DIFFERENT AMOUNT THAN WAS QUOTED TO ME OVER THE TELEPHONE.
Description of Work: CLEANED CARPETS IN OUR HOME, UPSTAIRS AND DOWNSTAIRS, APPROX 3000 SQ. FEET.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
2.0
punctuality
4.0

$275

RONALD B.
10/2004
4.0
carpet cleaners
  + -1 more
I WAS PRETTY HAPPY WITH THEIR WORK. IT SEEMED A LITTLE EXPENSIVE, BUT SOMEONE TOLD ME THEY WERE GOOD. THEY WERE GOOD. THEY WORKED AROUND MY SCHEDULE BECAUSE I HAD TO CANCEL SEVERAL TIMES. MY CARPET LOOKS GOOD.
Description of Work: HAD ALL OF MY CARPETS CLEANED AND TREATED FOR STAINS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$225

Amy T.
09/2004
5.0
carpet cleaners
  + -1 more
THEY ALWAYS DO A VERY PROFESSIONAL JOB. I HAVE BEEN USING THEM TWICE A YEAR FOR 3 YEARS AND AM ALWAYS HAPPY WITH THEIR WORK.
Description of Work: I HAD ALL OF THE CARPETS IN MY 2200 SQ FT HOUSE CLEANED AND TREATED WITH STAIN GUARD.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

09/2004
4.0
carpet cleaners
  + -1 more
THEY WERE MORE EXPENSIVE THAT OTHERS, HOWEVER RELIABLE. THEY DO OFFER SPECIALS AND COUPONS. WATCH FOR THOSE.
Description of Work: THEY CLEANED THREE ROOMS OF CARPETING ON A WEEKDAY.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

AMY D.
09/2004
4.0
carpet cleaners
  + -1 more
THEY DID A GOOD JOB CLEANING THE CARPETS. THEY WERE COURTEOUS AND PROFESSIONAL. IT WAS A LITTLE EXPENSIVE BUT THEY WERE RECOMMENDED TO ME AND I THOUGHT A GOOD JOB WAS WORTH A LITTLE EXTRA.
Description of Work: HAD ALL OF THE CARPET IN A 2650 SQ FT HOUSE CLEANED AND 3 ROOMS STAIN PROTECTED. ALSO PURCHASED 2 OUTDOOR MATS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$350

Contact information

2440 E Germann Rd Ste B-1, Chandler, AZ 85286

www.stanleysteemer.com/Home.aspx?landid=angieslist

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Upholstery Cleaning,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Upholstering - Boat & Auto,
Air Duct Cleaning,
Water & Smoke Damage,
Dry Cleaning

FAQ

Stanley Steemer is currently rated 4.6 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 5:00 PM

Stanley Steemer accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Stanley Steemer offers free project estimates.
No, Stanley Steemer does not offer eco-friendly accreditations.
No, Stanley Steemer does not offer a senior discount.
Yes, Stanley Steemer offers emergency services.
No, Stanley Steemer does not offer warranties.
Stanley Steemer offers the following services: Residential & commercial carpet, tile & grout, upholstery, furniture, leather & air duct, area rugs, water damage, flooring sales, hardwood floor refinishing, cleaning, restoration & installation.

Contact information

2440 E Germann Rd Ste B-1, Chandler, AZ 85286

www.stanleysteemer.com/Home.aspx?landid=angieslist

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM