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Stanley Steemer

Carpet Cleaning, Floor Cleaning and Waxing, Ceramic Tile,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com. Additional phone numbers - (800) 400-9404, 800-783-3637.

Business highlights

78 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial carpet, tile & grout, upholstery, furniture, leather & air duct, area rugs, water damage, flooring sales, hardwood floor refinishing, cleaning, restoration & installation.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.6123 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
12%
3
7%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 26-50 of 123 reviews

Angela P.
03/2011
1.0
ceramic tile
  + -1 more
I would not call him for anything anymore. Their estimate was around $400 to $500. I did not feel comfortable with them. They could have improved on making me feel more comfortable by explaining their services.
Description of Work: Stanley Steemer gave me a quote in January this year to clean by shower stall.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Joe D.
12/2010
5.0
carpet cleaners
  + -1 more
Went well start to finish. No issues. Scheduled afternoon prior to next morning appointment.
Description of Work: Cleaned large family room and stair well and will return 3 additional times within a year. Pet stains are gone and retreating should keep the carpets in good shape.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Nancy L.
11/2010
5.0
carpet cleaners, ceramic tile
  + 0 more
Project went seamlessly from start to end - worked as a team, one preparing and one cleaning. They scrubbed all the grout lines and I couldn't be more pleased with the quick response, the work done or the finished job. VERY pleased !
Description of Work: Moving from Virginia - hired a NON-Angies List contractor to do the painting - windows - floors - - - NEVER AGAIN ! Angies List is the only smart way to vet these vendors. TERRIBLE paint job and everything was supposed to be complete before the moving truck arrived -- we threw him out !!!!!! Movers brought everything - and couldn't unpack till at least the floors were clean - called Stanley Steamer and they had a team out there within hours and they did a GREAT job - reasonable for the sq.ft cleaned and I would definitely use them again. DON'T DEPEND ON CRAIGS LIST listings if it matters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Bill K.
07/2010
5.0
carpet cleaners
  + -1 more
The overall experience was good. Their treatment remained damp which caused some deep odors to become more prevalent. There staff did inform me that the pet odors could get stronger until the carpet dried so they where very truthful and helpful. Very quick to get the job done.
Description of Work: Cleaned four bedrooms and deodorized.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kathleen K.
06/2010
5.0
carpet cleaners
  + -1 more
Stanley Steemer's punctuality and professionalism was all good.
Description of Work: They had done a routine carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Carrie W.
05/2010
5.0
carpet cleaners
  + -1 more
I scheduled the cleaning online, which was super simple and allowed me to choose my exact date and time and gave me the total price. I got a call 30 minutes before arrival. They were really quick -- and got some ugly stains out of my carpet. Best part -- they didn't try to up-sell me with special coatings, etc. The whole process was painless.
Description of Work: Cleaned 2 bedroom carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

KATHLEEN F.
05/2010
3.0
upholstery cleaning
  + -1 more
I don't have anything to say about the company, nothing that would make you want to use them. They were thorough, but the couch was just as dirty when they left. I would not hire them in the future.
Description of Work: Stanley Steemer cleaned the upholstery on a couch.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$250

JIM W.
05/2010
4.0
carpet cleaners
  + -1 more
did reasonable job; We have tough stains from pets and small kids and they got most of them out.
Description of Work: Had carpets cleaned;

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JOYCE B.
01/2010
5.0
carpet cleaners
  + -1 more
We've had nothing but good experience with Stanley Steemer. They come on time, come with adequate help so they move the furniture. They leave little drying pads where it's applicable. They do a very good job and we've been happy with them. I would continue to use them in future.
Description of Work: I use them for carpet cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

DIANE S.
12/2009
5.0
carpet cleaners
  + -1 more
I have used them in the past. I probably will use them again, but only with a different team. They did a good job overall, but then they left some stains on my living room carpets that another team just came back and fixed. They did some other services. They did the stairs which are carpeted, put a deodorizer down, etc. I didn?t feel bad about calling them to come back out. I was really surprised at the price, so I would them give them a ?C? on that.
Description of Work: I used Stanley Steemer. They cleaned my carpets all over.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$398

ELLEN L.
06/2008
5.0
carpet cleaners
  + -1 more
They were professional while they worked. The quality of their work was good. I would use them in the future. I would recommend them. They were courteous and kind while they were working.
Description of Work: They came to my house and cleaned all of the carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$325

Rachel H.
02/2008
5.0
carpet cleaners
  + -1 more
The representative I spoke to on the phone was charming and helpful, and without seeing the house she quoted me the price I was actually charged! The cleaners came at the date and time they were supposed to and they even called to let us know they were on their way. The two cleaners were very polite and careful with our things, moving our furniture and then placing it back exactly where they found it. They did an amazing job, the carpets look new, and we were very satisfied with the entire experience.
Description of Work: We hired Stanley Steemer to steam clean our extremely stained carpet throughout our living room, den, master bedroom, guest bedroom and office. Our carpets were so stained from various spills and wear that we thought we were going to have to tear them out and put in new floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$166

JASON R.
01/2008
5.0
carpet cleaners
  + -1 more
Great. I had to move the appointment 2 times and the operated was always "no problem" even though it was only a few days before. The carpets came very clean, one stain they could not get out but I kinda knew that was gonna happen. I also added the carpet protection treatment which was $100 (so total really was $169). Also, I ordered on-line and received 10% off. :) They service techs were very nice, showed up in middle of the 4 hour window the operator said they would show up. And they put up plastic protectors around all the wall corners to protect them from the hoses. Nice touch I thought!
Description of Work: Steem cleaned and protected about 1000 sq ft of carpeting in an empty single story home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

MARIE B.
10/2007
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They were wonderful. The fellows that came in were great. They were careful, friendly, courteous, and gentlemen. I did price comparisons with other companies, and I thought that for the job Stanley Steamer did, they were very reasonable.
Description of Work: They cleaned all my furniture and carpet. I have a 1650 square foot house. They cleaned three bedrooms, a huge closet, a dining room and a great room. They also cleaned a sofa, a love seat, an overstuffed chair and two small living room chairs. They moved all the furniture that was in the way. They did not target any specific stains.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$350

DOUGLAS S.
09/2007
5.0
carpet cleaners
  + -1 more
The service was great. I am very pleased with them. I liked that they moved some furniture and then put it back. I highly recommend them and I would definitely use their services again.
Description of Work: They cleaned the carpets in three rooms. They also moved the furniture.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CATALINA H.
09/2007
5.0
carpet cleaners
  + -1 more
Job one: I thought they were excellent. They had good products for sale as I bought some that works excellent for little spills before a visit from them. They also have phenomenal customer service skills. They were never rude to me and they always show up on time. Job two: I thought that they did a great job. They were very prompt in coming over. They always call at least a half an hour prior to arriving. They explain information very well and sometimes try to sell something additional. They are very nice and knowledgeable at what they do.
Description of Work: Job one: They cleaned four carpets for me in my living room, dining room, den and bedrooms. Cost: $190.00 Job two: They cleaned 3 rooms of carpet in my home. Some stains were targeted and were removed during the regular cleaning they did. Cost: $90.00

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ANDREA G.
09/2007
2.0
carpet cleaners
  + -1 more
They did an awful job. They arrived three hours late, so it was already dark. They were overtired and they did the job in the dark so, of course they cleaned the carpets poorly because they couldn't see properly. I complained and all they said was sorry. The price was expensive for the service I got.
Description of Work: They cleaned seven rooms in my 2800 square foot house. They didn't have to move any furniture. There were stains, but they weren't able to remove them.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$300

PERRY J.
09/2007
5.0
carpet cleaners
  + -1 more
I am very pleased and satisfied with the cleaning they did. I like them, because they are a national company and have a great reputation. I would rehire them in the future to clean my carpets. I would also recommend them to others.
Description of Work: They cleaned three carpeted bedrooms in my 2800 square foot home. There were no specific stains that were targeted. They did not have to move furniture around.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JOYCE B.
09/2007
4.0
carpet cleaners
  + -1 more
Stanley Steamer did a wonderful job. I was very happy with the results they able to give me. They were on time and were very professional. I would definitely recommend them to others.
Description of Work: They cleaned my carpet in 6 large rooms. They moved the small furniture but left the big items in place.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

MOLLY D.
09/2007
5.0
carpet cleaners
  + -1 more
The carpet was really dirty. I have several dogs that were tracking in dirt. The people came out and did a wonderful job cleaning it. I was very pleased with how it looked afterward. I also thought they were reasonable in price. The workers did show up on time as well.
Description of Work: I had them clean 1100 square feet worth of carpet in my house. They did do spot removal as well. I have a medium plush style carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SHERRY M.
09/2007
3.0
carpet cleaners
  + -1 more
They did a good job with the actual cleaning but I am not impressed with their sales pitch, They were way too pushy which either were cleaning trying to have me use extra services on my carpets. I would not use them again because of that. I think they need to lay off a little and worry about their work more than the sale.
Description of Work: They cleaned the carpets in six rooms of my house.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$300

ROBERT U.
09/2007
5.0
carpet cleaners, floor cleaning
  + 0 more
I was very pleased with the job they did on my carpet. It was perfect and I have no complaint. I was very displeased on the job they did with the tile floor. They were lousy with that.
Description of Work: They cleaned the carpets and the tile floor in my home. It was four carpeted rooms and three tiled. They did move furniture.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

09/2007
5.0
carpet cleaners
  + -1 more
They were very professional and nice. They did the work in a timely manner and the carpets turned out beautifully. They cleaned up and were easy to get a hold of. I would really recommend them to everyone.
Description of Work: They cleaned 5 rooms and moved some furniture. No specific areas were targeted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike and Betty H.
09/2007
5.0
carpet cleaners
  + -1 more
I like the job they do on the carpets. I do feel that if I had the time, I might be able to do a better job myself but overall their work is satisfactory. They do arrive on time and finish the job on schedule.
Description of Work: Stanley Steemer cleans the main traffic area in my house which is the office, bedroom, family room and bathroom about 3 times per year.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Danny S.
08/2007
5.0
ceramic tile
  + -1 more
The Tile Grout was very dirty before they started. The original color was an off-white, but it looked almost brown because of all the use. One simple phone call to Stanley Steamer and they were there the next day! At first I just wanted and estimate but they were willing to do the job immediately. I was very pleased with the price they quoted and they were willing to move the furniture too. I had to contemplate getting the sealer done, but now that a week has gone by I'm so glad I made the decision to 'do it' while the whole house tile surface was all cleared off. I would highly recommend this company! Fantastic low price, work was performed immediately, no pressure to do the sealer but available if I wanted it. I even received a follow-up call later in the week to ensure everything was to my satisfaction... That's great Customer Service!!
Description of Work: Steam clean tile Grout & apply commercial grade sealer to Residential home (built in 2001).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Contact information

2440 E Germann Rd Ste B-1, Chandler, AZ 85286

www.stanleysteemer.com/Home.aspx?landid=angieslist

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Upholstery Cleaning,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Upholstering - Boat & Auto,
Air Duct Cleaning,
Water & Smoke Damage,
Dry Cleaning

FAQ

Stanley Steemer is currently rated 4.6 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 5:00 PM

Stanley Steemer accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Stanley Steemer offers free project estimates.
No, Stanley Steemer does not offer eco-friendly accreditations.
No, Stanley Steemer does not offer a senior discount.
Yes, Stanley Steemer offers emergency services.
No, Stanley Steemer does not offer warranties.
Stanley Steemer offers the following services: Residential & commercial carpet, tile & grout, upholstery, furniture, leather & air duct, area rugs, water damage, flooring sales, hardwood floor refinishing, cleaning, restoration & installation.

Contact information

2440 E Germann Rd Ste B-1, Chandler, AZ 85286

www.stanleysteemer.com/Home.aspx?landid=angieslist

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM