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PORTER ROOFING INC.

Roofing, Masonry, Insulation

About us

Porter Roofing stands out as a leading Phoenix roofing company. In the last 15 years Dennis Porter has built his company on a reputation of quality and reliability. From the BBB to Angieslist.com we have a stellar reputation that speaks for itself. Our team of expert craftsmen are known for their level of high quality and excellence. We provide the highest level of customer care, integrity and honesty. This uncompromising level of customer service has provided our customers with a quality roofing company to turn to whenever our services are need. Please call us with any questions about quoting your roofing needs. We believe we are the best at what we do and want your business whenever you may need Phoenix roofing experts.

Business highlights

35 years of trusted experience

Services we offer

Tile, shingle and foam roofing. Repairs and replacements

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7145 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
7%
3
2%
2
6%
1
10%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 76-100 of 145 reviews

SCOTT S.
01/2012
5.0
roofing
  + -1 more
.Did a great job. they came on time, and when i needed them back for minor issues they came right out and fixed it all.
Description of Work: .Whole new roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40,000

Kathleen K.
01/2012
5.0
roofing
  + -1 more
This is my first home, so there was a lot I didn't know about roof replacement and working with the insurance company. Bobby was extremely helpful (and patient!) about answering all my questions. When everything was squared away with the insurance company, the job was scheduled and the project was finished in 1 day! The crew was still at the house when I got home from work - what a nice group of guys!, All debris material was cleaned up and removed and the roof looks great. If you need to have your roof replaced, I would highly recommend Porter Roofing!
Description of Work: Porter Roofing replaced the roof on my home due to hail/wind/elements damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Stephanie H.
01/2012
5.0
roofing
  + -1 more
Porters fixed my roof when I bought the house; then they repaired the roof after the hail storm, then fixed a spot originally missed. The last one of course was free. They were so good my neighbors used them and then when we told them another neighbor had a damaged roof but he was ill and his wife was unable to handle the situation, Porters went to their house and did the repair-free. You can't find more honest or competent workers.
Description of Work: Do count on this company to make things right; the first time and even to repair something someone else screwed up. I will have them be my roofer of choice . They do good work, they clean up, and this time was free.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda H.
12/2011
2.0
roofing
  + -1 more
I'm very disappointed that I have not heard back from the company even if it was to say they don't have time for my small job.
Description of Work: The company has never called me back to set up a date to complete the work.

Rating CategoryRating out of 5
value
5.0
responsiveness
2.0


Response from PORTER ROOFING INC.
Our apologies on the delay on scheduling. The estimate was done on 12/12 and we were able to schedule it yesterday, 12/21. The delay was caused by many emergency leak calls after the rain we had the last couple of weekends, which in turn delayed projects we were already working on. We did not want to give you a date until we knew we could commit 100% to do the work and also knew the weather was clear. At Porter Roofing, we pride ourselves on quality work and good customer service, and we are sorry if we have disappointed you, as this was never our intention.

Kate W.
12/2011
5.0
roofing
  + -1 more
Great quote - they got it done and I didn't have to do anything.
Description of Work: Received a fair quote to fix a few roof tiles that fell down. They came on time and were easy to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Carl R.
10/2011
1.0
roofing
  + -1 more
Brian of Porter Roofing gave me a bid after the hail storm in Phoenix. I submitted his bid to my insurance company. My insurance company hired an engineer to come and inspect my roof. Brian PROMISED to be here at the appointed time when the engineer came. And I talked to Brian ONLY TWO HOURS before the appointment and he said he would be here. Yet Brian did NOT even show up. I called him twice while the engineer was here. Had I known that he would not be here, I would have arranged for a representative from a different roofing company to be here. As a result of the negligence of Porter Roofing, I had NO roofing contractor here when the engineer hired by the insurance company was here. If he had just told me he would not be here, I could easily have gotten a rep from another roofing company to be here -- very rude and unprofessional behavior that has cost me $$. Brian also did NOT call me later to explain why he did not show up. UNFORGIVABLE. In addition, of the 4 bids I got, the other three were all in the same $ range, but Porter Roofing's bid was over 20% higher. They charge a premium, they lie, and they are completely unreliable!! I will probably re-roof whether the insurance company approves or denies, but this company will NOT get my business. I don't really like giving a company a review like this, but this IS the review that they earned. NOT recommended.
Description of Work: They gave me a detailed bid, which I submitted to my insurance company. Brian happily and readily agreed to meet at my home when the engineer hired by my insurance company came to inspect my roof.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from PORTER ROOFING INC.
Member, We are very sorry you feel you had a bad experience with our company and felt disappointed in the service you received from one of our representatives. In speaking with Brian, he stated he did have all intentions of meeting with you and the Engineer to assist you with your claim; however, he was delayed with a prior appointment. He also stated he did leave a voicemail and spoke with you afterward when you were on your way to California. We feel he tried to go above and beyond when he agreed to represent you at this appointment, when it is not common practice to do so unless we have a signed contract. He allowed you to submit Porter Roofing’s estimate to your insurance company without a commitment or signed contract from you. You stated to him, you would be contacting him after the Engineer sent you the results of the inspection, which indicates to us your intention of continuing to do business with us. He did not hear back from you after the last conversation. Excellent customer service and quality work is Porter Roofing Inc.’s main priority. Again, we apologize for any inconvenience this may have caused you.

bert C.
10/2011
5.0
roofing
  + -1 more
He showed up on time. Actually he was early and waiting for me to arrive. His estimate was right there with the other estimates, but was using superior products. Very happy with performance and workmanship. Completely cleaned up the place and haule away to scraps. Extremely happy. Will definately recommend Porter's Roofing to anyone needing a roof repair.
Description of Work: Flat roof with leak. Completely removed the old roofing materials, Replaced plywood underlayment that was rotting, re-surfaced using better material than was removed and then cleaned up and hauled away.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Stephanie H.
09/2011
5.0
roofing
  + -1 more
Do be patient: whether the problem was from hail or monsoons, they will get to your house Do be specific: they will handle the roofing and even look beyond what you think is the problem Don't be afraid to ask for warranty and pricing--they give both honestly
Description of Work: Following the hail storm that hit Socttsdale, Porters came and looked at my roof; replaced both garage and patio flat roofs. I had no qualms about hiring them because they came highly recommended and they did a great job in repairs when I first bought the house. I had one problem with the patio roof; I called, they came, they fixed it. Pretty simple--I liked that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Nicole L.
09/2011
5.0
roofing
  + -1 more
We have had one strong rain since repair and no leak. I am quite satisfied. Their company also provided a guarantee of their work which was one of the reason I chose them.
Description of Work: Our home needed a roof leak repair and when the estimator came out, he found the problem area right away and gave me the estimate, a fair price too. But,it took many weeks of waiting before the workers came to fix the roof. The workers were polite and cleaned up debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$350

Pat C.
08/2011
5.0
roofing
  + -1 more
I found Porters roofing company on Angie's List. I called them to look at our flat roof that I thought had cracks because we had water damage inside the house. The workers told us that the roof was in excellent condition and that there were only tiny cracks. They suggested we do a recoat in a couple years. Their customer service was excellent. They were honest and didn't try to fix something that wasn't broke. The follow up was wonderful. I won't hesitate to use this company in the furture.
Description of Work: I hired them to check for damage on my roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sergey S.
08/2011
5.0
roofing
  + -1 more
No issues, very professional and timely.
Description of Work: Wow -- Dennis Porter is a true professional and standup guy. Helped me access my roof issues (quite complex flat roof), provided a competitive bid and even helped me deal with past issues. Explained the issues clearly and was able to get the process started. Highly recommended company with integrity. Will write a follow up report once job is complete.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laurene C.
07/2011
5.0
roofing
  + -1 more
This job didn't start well as we had to wait over a month to get someone to come out and do an estimate for the job. Apparently this was a glitch in the office. Once I connected with Maribel everything started to become much more professional as she kept on top of communication problems. The roofing job itself was excellent quality. I was very impressed that this company has a quality control person who follows up on the work and any other issues involved with the project. You can tell that they are concerned about making improvements where needed and your satisfaction as a customer.
Description of Work: This was a complete reroof including tear off, replace bad wood, install new shingles and clean up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$10,030

Boyd C.
06/2011
5.0
roofing
  + -1 more
Summary of how it went : Porter did an outstanding job for us. Their quotes were very competitive. The work was done on time. Any unexpected issues which arose were immediately addressed by Porter. All specifications for the jobs were met.. It was a pleasure doing business with Porter. Details: 1. Roof Elastomeric Coating -The quote from Porters was competitive. -Porter Roofing arrived on time to perform the work. -All specifications for the work were completed. -The work was performed in one day. .-The workers were very professional. -The roof looks like a new roof. 2. Roof Repair (One Section) -The quote from Porters was very competitive. It was a big job. -Porter Roofing arrived on time to perform the work. -All specifications for the work were completed. -The work was performed over a weeks time, in order for proper setting of the new roofing material - An issue arose where the deck wall was damaged during the work. Porter immediately addressed this issue. .-The workers were very professional. Thank you Porter for the hard work. It is appreciated.
Description of Work: Porter Roofing performed 2 jobs for us. 1. Roof: Elastomeric Coating -Power wash flat decks -Reseal scuppers and penetrations -Apply 2 coats of Elastomeric white coating -Clean up and haul away debris 2. Roof Repair (One Section) -Remove wooden poles from walk deck and repair plywood (big job) - Apply new base coat to walk deck - Apply 2nd coat - Seal and protect with top coat -Clean up and haul away debris

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,100

JAMES M.
06/2011
5.0
roofing
  + -1 more
Could not have been more pleased with the service. Maribel was great to work with and the service rep, Randy was very professional. We had to leave town and trusted these folks to do the work. They did and everything is well.
Description of Work: Tile roof inspected and repaired. Missing tile replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Keith S.
06/2011
5.0
roofing
  + -1 more
They gave me a fair price and they were local. They are the company that I could trust and so I used them. There was nothing that they could improve upon. I would use their services again in the future.
Description of Work: I used Porter Roofing Inc. I last used their services two weeks ago. They did my roofing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Diana M.
06/2011
5.0
roofing
  + -1 more
They were great! I called a few companies and they were the cheapest. They were in and out in 2 days. They did break my skylights, but they repaired it with no problems at no additional cost to me. We didn?t pay anything up front. We didn?t pay until after the work was completed, which I really appreciated.
Description of Work: They worked on our roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew C.
04/2011
2.0
roofing
  + -1 more
They came out to do an estimate on roof repairs. The salesman gave me a written estimate with a price of 1800.00. Everyone else was closer to 10K. Beware!
Description of Work: Estimate

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Response from PORTER ROOFING INC.
I beleive there has been a misunderstanding in regards to the bid we submitted for this property. When asked to give an estimate for this job we were only asked to look at the repairs that would need to be done. Our $1,800 estimate included Insalling new flashing in the dead valley, Installing new under layment near the chimney, Replacing broken tiles and coating the flat deck. If there are other bids coming in at $10,000, they would be for re-roofing this property. Surely we didnt see it necessary to sell you a $10,000 re-roof, when simple repairs could take care of your issues. We apologize for any misunderstanding and if you would like us to come out and give an estimate for re-roofing this property we would be more than happy to do so.

Elisabeth K.
04/2011
5.0
roofing
  + -1 more
Porter Roofing was recommended to me by a friend; Brandon Swiggard contacted me promptly and inspected the roof, confirming that indeed there was hail damage, but not enough for a total roof replacement. He contacted my insurance company who sent out an estimator. Brandon met with him and together they assessed the damage. The insurance co. accepted the claim, sent us the money, and then the problem got tricky: our tiles are no longer manufactured, in fact, they have not been for over a decade. Brandon from Porter Roofing spent a lot of time and many phone calls to all tile yards and various other companies. (One of them, Glendale Roofing, said they had the tiles but when we followed up, there were no such tile, and the contact person became very irritated at me and yelled in a highly unprofessional way). Brandon continued the search, eventually it was decided to "harvest" some of the less visible tiles and used those to replace the broken ones, while similar tiles that he had found were used to replace them. That involved a lot more labor which the insurance co. accepted and paid. Yesterday the last tile was set, a patio overhang was freshly roofed with 2 layers of Ruberaid flat roof system including a drip edge. All replaced and repaired pipe jacks were painted, and the roof looks like new. It was a pleasure working with Brandon and Porter Roofing. UPDATE A few months later, we put the house on the market.The inspection showed that the patio cover was poorly done, which was not visible to a lay person like myself. There were problems with drainage, and we had to reduce the bid we had on the house by $900. For that reason we must reduce the A we ignorantly gave. It is difficult for a lay person who cannot crawl on a roof to determine if the work was done right.
Description of Work: Repair of a tile roof after the infamous hail damage October 5, 2010.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$7,000

Norma M.
04/2011
5.0
roofing
  + -1 more
They were very professional, arrived on time, and very thorough.
Description of Work: I had them come inspect and see if we had any roof damage. Didn't end up using them because my insurance adjuster wouldn't pay for roof repair.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lana R B.
03/2011
5.0
roofing
  + -1 more
We found Porter on Angie's List. The quote process went well. They arrived on time. They went up on the roof and looked around and gave us a quote in 30 minutes or less. They were one of the few companies that wanted to come out and actually take a look and give an on-sight quote. We had pictures taken by a home inspector that we were able to give Porter on the roof damage.
Description of Work: Porter Roofing Inc. is starting work today for roof damage.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra D.
01/2011
3.0
roofing
  + -1 more
They said they could not bid at this time.
Description of Work: Looking for estimate on roof repair.

Rating CategoryRating out of 5
responsiveness
1.0


Response from PORTER ROOFING INC.
Member, After reviewing your comment, we researched our records and unfortunately, have no written record of receiving your phone call. As a family owned and operated company, we pride ourselves on our customer service. I, Dennis Porter, would love to come and meet you personally, within 24 hours, to give you an estimate on your roof. This is the kind of service which Porter Roofing is accustomed to. We apologize if somehow Porter Roofing has let you down. Your business is very important to us. Please feel free to contact me directly at your earliest convenience. My email is d@porterroofinginc.com. If you will send me a number to contact you, I will call you immediately to schedule a time that works best for you. I look forward to hearing from you. Sincerely, Dennis Porter

Zhaoyang D.
01/2011
4.0
roofing
  + -1 more
The job went well. I wasn't home when they did the repair. I wouldn't have even noticed the roof problem if the inspector hadn't pointed it out. I didn't really have the inspector back to check it. I would recommend this company because they have a reasonable price. The guy I talked to seemed knowledgeable.
Description of Work: They performed a small roof repair.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jack M.
12/2010
5.0
roofing
  + -1 more
Prompt appointment for estimate, price was fair and they honored the Angie's List 'coupon' on their listing page. Very easy to work with. There was one small communication snag, I needed to call them to find out what day they'd scheduled the job for. Not a big deal though. Crew arrived on time at 7:30am and were cleaned up and gone by the time I got back from work that day. Quality of work is good (and there's a 5 yr labor warranty). All in all a great experience. This is my first house and I expected contracting a roofer and getting the new roof to be a much more complicated process, but it couldn't have been easier.
Description of Work: Re-shingling. Tear down to wood, new felt/30 yr. shingles/roof vents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Response from PORTER ROOFING INC.
Member, We appreciate your stellar review on our company and service! Since completetion of your job we have added more office staff and have addressed the promptness of our phone service.

John L.
12/2010
5.0
roofing
  + -1 more
Denis was great. He showed up at 7 in the morning to meet with me and provide me an estimate before I left for work. His price was a bit higher than the other estimate I had, but he explained where his higher numbers came from. He impressed me with his attitude to the work. His team started work exactly as promised and finished ahead of schedule if anything. They cleaned up after so you'd barely know they'd been there, but for the brand new roof.
Description of Work: New shingle roof for house and new roof for patio.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,725

COLE D.
12/2010
5.0
roofing
  + -1 more
The two workers who showed up were very professional, detailed, and very easy to work with when I asked them about payment. They removed a very large area to make sure they covered the section that leaked. I won't know for a long time if it leaks. Porter Roofing did offer a 2 year warranty.
Description of Work: Pull off tiles, caulk and reseal roof to fix leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Contact information

3738 W Commonwealth Ave Suite 6, Chandler, AZ 85226

http://www.porterroofinginc.com/contactPorterRoofing.htm

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Masonry,
Insulation

FAQ

PORTER ROOFING INC. is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

PORTER ROOFING INC. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, PORTER ROOFING INC. offers free project estimates.
No, PORTER ROOFING INC. does not offer eco-friendly accreditations.
Yes, PORTER ROOFING INC. offers a 5% senior discount.
No, PORTER ROOFING INC. does not offer emergency services.
Yes, PORTER ROOFING INC. offers warranties.
PORTER ROOFING INC. offers the following services: Tile, shingle and foam roofing. Repairs and replacements

Contact information

3738 W Commonwealth Ave Suite 6, Chandler, AZ 85226

http://www.porterroofinginc.com/contactPorterRoofing.htm

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM