Kinetico AquaZona

Water Filtration and Softening

About us

At AquaZona Kinetico Water, we've been dedicated to providing superior water solutions in Phoenix, AZ, since 1987! Our extensive range of services includes efficient water softeners, state-of-the-art drinking water systems and specialized filtration equipment designed to meet your unique needs. What’s more, we stand behind our American-made products with the most comprehensive warranty coverage in the industry. We pride ourselves on delivering exceptional customer service and tailored solutions to improve your water quality. Contact AquaZona Kinetico Water today to find the ideal water solution for your home or business and experience the difference our expertise can make!

Business highlights

38 years of trusted experience
Minority Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Drinking Water Systems & Filters, Purification, Reverse Osmosis, Water Conditioners, Twin Tank Design, Countercurrent Regeneration, Sodium-Free Option, Upflow Dechlorinator, Whole House Filter & Combination Hybrid Treatment Systems

Services we don't offer

Repairs, Consumer Provided System Installation

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.8163 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
4%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.1
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 26-50 of 163 reviews

Kevin B.
11/2020
5.0
plumbing, water softeners
  + 0 more
Flawless install and a great system. They are very customer service oriented. You will pay a little more but it is totally worth it given the lower operating costs and ridiculously long life of their softeners. Definitely recommend them.
Description of Work: Install of a Kinetico water softener and a water pressure regulator
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Kinetico AquaZona
Thank you so much for taking the time to review us. So happy you are satisfied!

Liz C.
10/2020
5.0
plumbing, water softeners
  + 0 more
Easy and efficient. Very happy with the results - better laundry, pleasant showers, and great drinking water!
Description of Work: Soft water system installed for whole house and drinking water

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Kinetico AquaZona
Thanks so much for taking the time to review us. So happy to hear you are enjoying your new Kinetico!

Shelly C.
09/2020
5.0
plumbing, water softeners
  + 0 more
Very well. Kinetico cares about customer satisfaction. Install looks great. Follow up with rep to make sure system is working up to expectations is a nice touch. More testing done to prove the results is assuring since it is a big investment. Glad we went with Kinetico.
Description of Work: Follow up on system install

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kinetico AquaZona
Thanks for your review. So happy to hear you were well taken care of!

Caren C.
09/2020
5.0
plumbing, water softeners
  + 0 more
smoothly and the technician (Alex) was neat and knowledgeable. Our Salesman Michael was pleasant, knowledgeable and prompt.
Description of Work: install/purchase a new Kinetico water softner

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kinetico AquaZona
Thank you so much for taking the time to review us. So happy to hear you were well taken care of!

Mark H.
08/2020
5.0
plumbing, water softeners
  + 0 more
Junior arrived early and got right to work. Called in and replaced in 1 day! Can't beat that.
Description of Work: replace water purification system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kinetico AquaZona
Wonderful - so happy to hear this! Thanks for being a long-time customer.

perry T.
08/2020
5.0
plumbing
  + -1 more
Exceptionally fast. Good instruction, if we wanted to do the same in the future. Very knowledgable and friendly.
Description of Work: replace filters

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from Kinetico AquaZona
Thanks for taking the time to review us. So happy to hear you were well taken care of.

Lauren E.
08/2020
5.0
plumbing
  + -1 more
Junior was prompt, polite and efficient.
Description of Work: Service of drinking water unit

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Kinetico AquaZona
Thanks for taking the time to give us feedback. We really appreciate it!

Linda W.
07/2020
5.0
plumbing, water softeners
  + 0 more
Superbly well. General Manager Mike Maddox was willing to reward my loyalty as a customer (since 2002) and negotiated a high but fair price. Technician Alex A. was a pleasure to deal with: hard-working, thorough, informative, and -- at a young age -- maturely professional. Kinetico Chandler has earned a loyal customer and enthusiastic recommender!
Description of Work: Water-softener system replacement/upgrade

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Response from Kinetico AquaZona
Thank you for your kind review. So glad to hear you were well taken care from start to finish!

Kristie C.
07/2020
5.0
water softeners
  + -1 more
Joey installed our machine- he was prompt, professional, courteous and very knowledgeable! Thanks for the great service! Look forward to having nice, soft water!
Description of Work: Install new water softener

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy K.
06/2020
5.0
plumbing, water softeners
  + 0 more
Excellent! Mike was on time and extremely polite and knowledgeable. He completed the task quickly and left no mess. We loved our old Kinetico system (1999) and I am sure we will love this one too!
Description of Work: Removal of water softener and installation of new system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kinetico AquaZona
Thanks for taking the time to review us and being a long time Kinetico customer!

Erika S.
06/2020
3.0
water softeners
  + -1 more
I had several issues along the way with the Kinetico install starting from the landscaping to the water dispenser on the refrigerator door not working to having problems with our brand new kitchen faucet. Everything was being blamed on the age of the house - my house is 6 years old!! This was not a smooth process and unfortunately we ended up needing a technician to come out to our house. The best part of all of this was Todd, he was amazing!! Todd was super helpful, knowledgeable, courteous and extremely thorough. He answered all of my questions in addition to giving us some helpful tips along the way. I'm very lucky that we are in his service area and I'll be sure to ask for him each and every time we have a need. I wish we could have just dealt with him from the very beginning and I bet things would have gone much smoother.
Description of Work: We decided it was time to get a soft water system for our home. We also included the filtered drinking water system that fits nicely under our kitchen sink.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$6,000

Nick S.
05/2020
5.0
plumbing, water softeners
  + 0 more
Junior from Kinetico serviced our water softener and osmosis system today. Junior went above and beyond today exhibiting both great professionalism and attention to detail. He provided me additional information to help maintain our Kinetico system. Always honest and upfront on need and cost of servicing. We'll definitely request him again. Great job.
Description of Work: Service for water softener and osmosis systems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Kinetico AquaZona
Thanks for taking the time to review us. So happy to hear Junior took great care of you!

Bill B.
05/2020
5.0
plumbing, water softeners
  + 0 more
Truly outstanding. I spent more than I initially intended to, but I got what I wanted. The whole experience with this company was really just outstanding. No pressure, no nonsense, spot on installation.
Description of Work: Replaced my old sears water softener with a new system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Kinetico AquaZona
Thank you so much for your kind words and welcome to the Kinetico family!

Susan E.
04/2020
5.0
water softeners
  + -1 more
Junior was great- knowledgable, professional, courteous.
Description of Work: Check system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Kinetico AquaZona
Thanks for taking the time to review us; so glad to hear Junior took great care of you!

Myrna V.
04/2020
5.0
plumbing, water softeners
  + 0 more
Very well The installer was very knowledgeable, friendly, professional and took time to answer all my questions and explained everything I needed to know about the system.
Description of Work: A new water softener was installled, in the garage and under the sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,977.04

Response from Kinetico AquaZona
Thanks so much for taking the time to review us. Welcome to the Kinetico family!

Erick V.
04/2020
5.0
water softeners
  + -1 more
This is the best experience I had from start to finish! The Water system that Kinetico has is fabulous. Our salesman John Owens was not pushy and explained everything from head to toe and was very professional! The product and customer service is top notch. There is no other! Go with Kinetico!
Description of Work: Install of water System

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,100

Response from Kinetico AquaZona
Thanks for taking the time to review us. Glad to hear all went well!

Henry T.
02/2020
3.0
water softeners
  + -1 more
Kinetico has not only high quality products but "5 Star" customer service. The Service Tech, Junior, was prompt, courteous, neat and serviced our RO systems without any problems. We highly recommend Kinetico. for water softener and purified water needs.
Description of Work: Replaced RO system filters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$406

Response from Kinetico AquaZona
Thanks for taking the time to review us and give us your recommendation!

John A.
02/2020
5.0
plumbing, water softeners
  + 0 more
I moved to Arizona from Idaho where I had a Kinetico water softener and RO system for a few years. I loved the system and immediately had a water softener and RO system installed in my new home. Dave took really good care of us from the front end of the sale to the back end follow up. Joey, our installer, was the best I've ever seen - amazingly conscientious and meticulous. The Kinetico systems are not the cheapest available, but water quality / purity is critically important to me and systems that can really do what Kinetico does are more expensive. I whole heartedly recommend Kinetico and the sales / installation team in Arizona.
Description of Work: Soft water system & reverse osmosis system installation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Kinetico AquaZona
Thanks for taking the time to review us - happy to hear you are satisfied!

David T.
02/2020
5.0
water softeners
  + -1 more
Barrett arrived on time and went right to work. He installed the system professionally and cleaned up as well. I highly recommend Kinetico AZ and Barrett along with my salesman Brian Jalbert!
Description of Work: Installed a new softener and reverse osmosis system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Kinetico AquaZona
Thank you for taking the time to review us. Glad to hear you were well taken care of from start to finish!

Michele W.
02/2020
5.0
water softeners
  + -1 more
Junior has maintained my system for years and always professional. Junior is always patient with all my questions and educated me on my system. Will always request Junior and would recommend
Description of Work: Change out RO system cartridges

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Kinetico AquaZona
Thank you for your review and recommendation. We greatly appreciate it!

Paul K.
02/2020
5.0
plumbing, water softeners
  + 0 more
On time and quick repair. Very happy with the drinking water and softener systems
Description of Work: Repair leaking K5 RO system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Kinetico AquaZona
Thank you for taking the time to review us! Glad to hear you're happy with your Kinetico systems!

Jeff B.
02/2020
5.0
water softeners
  + -1 more
Our system had been installed by the previous owner, and being a new home owner Junior was very professional, knowledgeable, and helpful explaining the inner workings of the system. I would highly recommend a Kinetico water system.
Description of Work: System check and replacement of filters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kinetico AquaZona
So happy to hear you were well taken care of! Thank you for the review.

Ron B.
01/2020
5.0
water softeners
  + -1 more
Outstanding service, prompt on time. Changed available install times and options to meet my work schedule and availability. Joey, their installer technician was outstanding!
Description of Work: Install of whole house water conditioning system and reverse osmosis system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kinetico AquaZona
Thanks for taking the time to review us. Glad to hear you were well taken care of. Welcome to the Kinetico family!

Bart C.
12/2019
5.0
water softeners
  + -1 more
I was very impressed that when I set the appointment, I was first told about how much it would cost so I wasn’t shocked at a $400 bill. I knew it wasn’t inexpensive but it was nice for a heads up. Junior showed up right on time and did an awesome job taking care of the system. Have been with Kinetico about 10-years or so and the service has always been top notch. Junior explained what he was going to do and about how long it would take. Done right about when he said he would be. I like that they tell me what to expect up front and have always taken care of any issues we’ve had. I’m sure there are “cheaper” companies out there but as they say, “cheap isn’t good and good isn’t cheap” so I’m happy to pay a little more for top quality work. Kinetico has always been fair with me and I have no hesitation recommending them to my friends or a stranger. You won’t go wrong and they will always treat you right. By the way, we’ve been serviced by the same two techs for years so it’s nice to see a company has the loyalty and longevity of their staff. Thanks for years of excellent service and support.
Description of Work: Needed a 5-year maintenance on our home water softener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$410

Response from Kinetico AquaZona
Thanks so much for taking the time to give us feedback! We really appreciate it.

Tara M.
11/2019
5.0
water softeners
  + -1 more
Great; when they know what they are doing and they change the filter fast and efficiently.
Description of Work: had them replace the reverse osmosis filter

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$197

Response from Kinetico AquaZona
Thanks for your positive feedback! We appreciate it.

Contact information

3304 N Delaware St, Chandler, AZ 85225

https://www.aquazona.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
97214
Trade License Locale
AZ
Trade License Authority
Arizona Registrar of Contractors
Trade License Expiration
03/31/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Water Filtration and Softening

FAQ

Kinetico AquaZona is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Kinetico AquaZona accepts the following forms of payment: Check
Yes, Kinetico AquaZona offers free project estimates.
Yes, Kinetico AquaZona offers eco-friendly accreditations.
No, Kinetico AquaZona does not offer a senior discount.
Yes, Kinetico AquaZona offers emergency services.
Yes, Kinetico AquaZona offers warranties.
Kinetico AquaZona offers the following services: Drinking Water Systems & Filters, Purification, Reverse Osmosis, Water Conditioners, Twin Tank Design, Countercurrent Regeneration, Sodium-Free Option, Upflow Dechlorinator, Whole House Filter & Combination Hybrid Treatment Systems
Repairs, Consumer Provided System Installation

Contact information

3304 N Delaware St, Chandler, AZ 85225

https://www.aquazona.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed