Northstar Services Clothes Dryer Vent Cleaning

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Description of Work: Cleaned the dryer vent

Description of Work: Cleaned out dryer vent.

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Description of Work: I purchased a $69 Big Deal for dryer vent cleaning. He spent several hours here. He ended up clogging the dryer vent line. He said I should get a refund through Angie’s List. He was very nice and kind. He just didn’t have the right equipment to properly do the job.

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Description of Work: I can't remember date or price, but not too long ago and reasonable price.

Description of Work: cleaned dryer vent

Description of Work: THE DRYER VENT GOES FROM THE DRYER IN THE GARAGE UP THROUGH THE WALL, ATTIC, AND OUT THROUGH THE ROOF. I HAD LIVED IN THE HOUSE SINCE 04-01-2002 AND HAD NEVER HAD THE VENT CLEANED. I DON'T KNOW WHEN OR IF THE PREVIOUS OWNER HAD CLEANED IT. THE HOUSE WAS BUILT IN 1978. I BOUGHT THE HOUSE FROM AN ELDERLY WIDOW. PERHAPS HER HUSBAND HAD IT CLEANED WHEN HE WAS ALIVE. I DON'T KNOW THE HISTORY. I FIRST CALLED FOR MAINTENANCE ON THE DRYER FROM ANOTHER SOURCE AND THEY TOLD ME THERE WAS NOTHING WRONG WITH THE DRYER BUT THE VENT NEEDED TO BE CLEANED. THE DRYER WAS TAKING IN EXCESS OF AN HOUR TO DRY A LOAD OF CLOTHES. WHEN I TALKED TO MATT BROWN AT NORTHSTAR AND HE FOUND OUT HOW LONG IT WAS TAKING TO DRY A LOAD OF CLOTHES AND THAT I HAD NOT HAD THE VENT CLEANED IN ALL OF THESE YEARS, HE TOLD ME NOT TO USE THE DRYER UNTIL HE COULD GET HERE. HE HAD OTHER APPOINTMENTS BUT HE WORKED ME INTO HIS SCHEDULE RIGHT AWAY. MATT WORKED DOWN AT THE DRYER AND UP ON THE ROOF SEVERAL TIMES BEFORE HE FINALLY GOT THE VENT FREED UP. HE WAS VERY PROFESSIONAL AND TIDY. HE MADE SUGGESTIONS ON KEEPING THE VENT CLEAR AND SAID THAT THE VENT SHOULD BE CLEANED ONCE A YEAR TO AVOID A DRYER VENT FIRE. I THOUGHT MATT BROWN FROM NORTHSTAR SERVICES WAS EXCELLENT. I WOULD RECOMMEND HIM TO OTHERS.

Description of Work: This was a Big Deal for dryer vent cleaning and that was $69.00.