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Polar Bear Heating and Air Conditioning

Heating and Air Conditioning

About us

Those of us located in Phoenix area live in one of the hottest areas American has to offer. That means a properly functioning air-conditioning unit is an essential element of every home and business. To keep your home ice cold in the hot summer or warm and cozy in the wintertime, call on Polar Bear Heating and Air Conditioning. As a local family owned and operated business, we truly care about the comforts of our clients. After all, you're our friends and neighbors. Call on us for reliable service at affordable rates..

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

We provide air-conditioning and heating repair and service for all major brands, including: goodman, american standard, trane, lennox, goetti, york, bryant, carrier, rheen, ruud & amana.

Services we don't offer

ask for details

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.560 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
15%
3
3%
2
3%
1
10%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.5
responsiveness
4.7
punctuality
4.8
Showing 26-50 of 60 reviews

Ken T.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

matthew D.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

James M.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$39

dale S.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Did a diagnostic on my system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Charlotte G.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$168

Clem T.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced relay for air conditioner. Flushed drain lines in air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Dora M.
10/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replace a part

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$160.99

Lisa H.
09/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: AC tune up

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$40

Dorothy H.
09/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The technician did the checkup and reported no deficiencies

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Ken Z.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROSA P.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The AC gentleman was a bite late, but overall he was an honest and upfront person.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$39

Judie H.
08/2014
4.0
heating & air conditioning/hvac
  + -1 more
it was ok, not remarkable.
Description of Work: checked everything out, cleaned coils etc

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$40

Greg N.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Performed a complete inspection and replaced a component that was judged to be worn out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$49

Dorothy S.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked out our air conditioning unit outside and also in the attic. Added much needed Freeon (spelling?) Said our unit was still in good condition. Didn't try to make us think things needed to be replace and we really appreciated that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Lisa G.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Alexandra W.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Jerry L.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: What started as a simple checkup turned into trouble shooting a variety of things. The vendor was able to get my A/C unit to blow cold air again. Will use this vendor again, if the time comes to replace unit. Very happy with service and staying late to finish job and explain to me details when I got home. Thank you POLAR BEAR HEATING AND AIR CONDITIONING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Hallie C.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
I guess he did a good job. It looked like he was putting in new equipment.
Description of Work: He checked both of my air conditioners and repaired the leaks on both.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$298

Mary J C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Chris called to schedule a time good for us. Was prompt, friendly. It was a very nice experience. We will for use use Chris at Polo Bear again.
Description of Work: Check AC, cleaned and washed outside unit. Inspected inside unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Benjamin B.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Chris called ahead to let me know he was running a little bit late, but arrived within 15 minutes of the scheduled time. Chris conducted the inspection and tuneup, and commented on the high quality duct work. He recommended a new Capacitor for one of the AC units, as it was low. I agreed, since the last thing we need is our AC to go out in the middle of summer. The work was completed quickly and I have the peace of mind that the AC is in top condition.
Description of Work: Inspected and did a tune up on two AC units at my home. The tune up was a great deal purchased through Angie's List. They recommended a new Capacitor for one of the units, which I agreed to, and they were done within the hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Yvonne S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Chris from Polar Bear Heating and AC first came as a result of the $39.00 tune up. I have a Trane unit which was purchased in November 2011 from another vendor. Chris said the unit over all was in very good condition but the run cap was showing a leak. While he was there he helped me reset the indoor thermometer. This week, Chris returned and replaced the run cap in about 15-20 minutes. Chris is polite, called when he was running a few minutes late, and explained things in more detail when I asked questions. At this point in time, which is only a day later, I am pleased with Chris and his service.
Description of Work: replaced the run cap on the AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$81

Sharon M.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
I didn't realize I had purchased a Big Deal. I ended up having the work done by a different provider, I have now contacted Angie's List to get a refund on the Big Deal purchase.
Description of Work: This was a Big Deal purchase for $39 for a 20-Point Air-Conditioning Tune-Up.
Rating CategoryRating out of 5
$39

Joel H.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
They're kind of like a regular service for us. They come in and do our air conditioning and our heating. They come to check the systems and all that stuff. They're very good about calling us and telling us whenever we need a 6 month checkup.
Description of Work: I used Polar Bear Heating & Air LLC to do a cleaning of my system and stuff and do a point check and make sure everything is working properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles H.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
I called at 7:30 AM on a Saturday, received services by 2PM same day without an emergency services charge. Very quick and professional. I am totally pleased.
Description of Work: Central AC not working on 118 degree Saturday...tested system, replaced startup-capacitor..rechecked system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Helene F.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
The tecnician gave a one hour window for arrival time and was there in the first 5 minutes of the sercice. The technician was knowledgable, professional, took his time to explain everything and allowed me to observe the test meter which was easy to understand and interpret. The technician never was rushing to get to the next call and cleaned up after the work was completed. Above all the technician, Chris was honest and that is indeed a real breath of fresh air in an increasingly stale industry fraught with scam artists who overcharge and tell you things that are working perfectly need to be replaced which was the case with the other companies i had provide estimates. This is a family owned and operated business that generates a lot of their work through word-of-mouth referrals. I will never use any other company for all needed repairs on heating and cooling equipment in my home.
Description of Work: inspection of central air conditioning unit to determine why the unit was not working as well as in the past. After a thorough diagnostic analysis it was determined the problem would be corrected by a tune up and the addition of 4 pounds of coolant. The 1st pound was included in the tune up and the other 3 pounds of coolant were billed at $55.00 p/pound. Two other competing companies provided estimates that called for replacement of fan motor, compressor and coolant was between $85.00 to $110.00 p/pound. a new digital thermostat was installe at my request. The existing thermostat was impercise, inaccurate and difficult to read. The new thermostat has a large back-lit display that is easy for my 88 year old mother to read. The coils were cleaned and the equipment in the attic was inspected and cleaned and checked for safty, including the gas furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400
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    • 2(current)
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Contact information

10318 W Roanoke Ave, Avondale, AZ 85392

polarbearheatingandairconditioning.com

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

Polar Bear Heating and Air Conditioning is currently rated 4.5 overall out of 5.
Polar Bear Heating and Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Polar Bear Heating and Air Conditioning does not offer free project estimates.
No, Polar Bear Heating and Air Conditioning does not offer eco-friendly accreditations.
No, Polar Bear Heating and Air Conditioning does not offer a senior discount.
Yes, Polar Bear Heating and Air Conditioning offers emergency services.
Yes, Polar Bear Heating and Air Conditioning offers warranties.
Polar Bear Heating and Air Conditioning offers the following services: We provide air-conditioning and heating repair and service for all major brands, including: goodman, american standard, trane, lennox, goetti, york, bryant, carrier, rheen, ruud & amana.
ask for details

Contact information

10318 W Roanoke Ave, Avondale, AZ 85392

polarbearheatingandairconditioning.com